webviewer windows 10 Internet Explore issue

Jayaseelan A

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Aug 17, 2015, 5:55:57 PM8/17/15

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Hi

WebViewer is working in all OS platform browsers except WINDOWS10 OS (IE). When loading desktop browser, it redirecting mobile page instead webpage.

Thanks

Matt Bojey

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Aug 18, 2015, 7:12:32 PM8/18/15

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Hi,

Unfortunately we are unable to reproduce this issue with WebViewer 2.0 and Microsoft Edge running on Windows 10. Are you able to reproduce the issue in an unmodified version of WebViewer?

Matt

Jayaseelan A

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Sep 22, 2015, 12:34:16 PM9/22/15

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Matt,

This issue reproduce in Windows 10 / IE-11 v11.0.10240.16384.

I have attached screenshot for the same.

Thanks

Windows10_IE-11v11.0.10240.16384.png

Jayaseelan A

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Sep 22, 2015, 12:34:16 PM9/22/15

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Matt,

For your reference.

To put an alert on webviewer.min.js

alert(this.isMobileDevice());

I got this message "Touch" instead "null"

Thanks

On Tuesday, August 18, 2015 at 3:25:57 AM UTC+5:30, Jayaseelan A wrote:

Matt Bojey

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Sep 22, 2015, 1:50:34 PM9/22/15

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Hi,

The browser seems to be declaring that it is touch enabled, so we are using the mobile site and redirecting to the mobile viewer. You can modify the isMobileDevice() function to be whatever you need to change this behaviour. It is in WebViewer,js

Matt

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