[KNOWN ISSUE #K04] "App <id> not whitelisted" / Can't post newsfeed

[Bruno Oliveira]

Issue:

If the locale of the user is different from the locale declared by the app (gadget), these issues can happen:

• red error message "app <id> not whitelisted" when trying to change app settings (Canvas view)
• may not be able to post newsfeed updates even though OpenSocial returns success
• app cannot be found in directory (this is working as intended -- but it's something to look out for if you're asking yourself why you can't find a certain app in the directory).

Notice that even though the app can't be found by a user with an incompatible locale, there are other ways in which he can install it: notably, via an ad or via the newsfeed of a friend (typical app discovery mechanisms). When installing the app, locale compatibility is not enforced, so he can install the app, but may experience the issues described above.

Workaround:

None

Status:

We're working on it.