Many 3LO Calls Unavailable this week

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Bruno Oliveira ("btco")

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Mar 11, 2011, 4:02:58 PM3/11/11
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Hi everyone,

Just to let you know, we are aware that many 3LO API calls are returning "403 - permission denied" and other similar errors. We have already fixed the problem but it will take a week for the fix to reach production. Therefore, some calls in the 3LO API won't work this week, particularly those that have to do with listing friends, sending scraps, etc.

Our guess is that the situation should be normalized by Thursday next week.

Thanks for your understanding!

-
Bruno Oliveira (Google)

Rafael

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Mar 11, 2011, 4:10:35 PM3/11/11
to opensoci...@googlegroups.com, Bruno Oliveira ("btco")
Thanks Bruno!


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Claudio Martins

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Mar 14, 2011, 10:45:00 AM3/14/11
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Bruno, I truly understand that this is something unexpected, but this also really frustrating (and I might say unacceptable) as many applications out there stopped working since last Thursday. Google is asking a week to rollout a production code that might not solve the issue.

I've been receiving more than 200 emails A DAY since last Thursday complaining that our app isn't working anymore. Although it's not an issue on our end, users don't care about it and just blame us.

I really hope a solution come up before Thursday.


Cheers -
CM.

Diego Masala

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Mar 14, 2011, 3:42:13 PM3/14/11
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same as bruno oliveira here

please guys, do something earlier, one full week with the apis off is
just bad for business
and specially bad for Orkut

Orkut cant let things like this to happens
Facebook is coming fast, lets battle them together.

but when things like this happens, it just helps me to go hopeless
about investing on Orkut...
cmon guys, fix it earlier.

On 11 mar, 18:02, "Bruno Oliveira (\"btco\")" <bru...@google.com>
wrote:

Bruno Oliveira ("btco")

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Mar 15, 2011, 12:18:55 PM3/15/11
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Hi,

We've just pushed a new sandbox with a fix. We expect the fix to reach prod on Thursday.
So if you try the calls against sandbox, they should work now (hopefully).

-
Bruno Oliveira (Google)

Tiago Silveira (Google)

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Mar 16, 2011, 9:03:00 AM3/16/11
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Has anyone confirmed that sandbox is working properly? We want to start pushing the proposed fix today.

Sorry for the long delay.

Robson Dantas

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Mar 16, 2011, 11:26:02 AM3/16/11
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Tiago,

Switched endpoint and scope on my test app - http://www.dxs.com.br/os-leg/test and all the calls which were failing now are ok. 

Just one thing that I noticed is related to captcha. Tried all combinations which used to result in a captcha challenge, and nothing happens - messages are just being sent. Anything changed ?

Best

Robson Dantas
@robsondantas



2011/3/16 Tiago Silveira (Google) <t...@google.com>
Has anyone confirmed that sandbox is working properly? We want to start pushing the proposed fix today.

Sorry for the long delay.

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Mr . Nobody

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Mar 17, 2011, 7:07:01 AM3/17/11
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I Think you have to Activate 3LO 4 now.

Thanks

Robson Dantas

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Mar 19, 2011, 3:09:06 PM3/19/11
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Tiago,

Can you please confirm if this bug was fixed in production ?

Best

Robson Dantas
@robsondantas

2011/3/17 Mr . Nobody <scr...@gmail.com>

Bruno Oliveira ("btco")

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Mar 19, 2011, 5:28:33 PM3/19/11
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Fixed in production! \o/

Thanks everybody for your patience and understanding.

KaJu

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Mar 18, 2011, 11:16:47 AM3/18/11
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Guys,

I have an app on Orkut called "Oi Indica" that this is not working
since Thursday (03-10-11) evening, that is, not really bring your
friends list, photo albums and scrapbook does not.

Bruno Oliveira said yesterday it would run the problem, but so far
nothing.

Someone who has an app with the same problems, went back to work?

waiting a answer of Google...




On Mar 17, 8:07 am, "Mr . Nobody" <scra...@gmail.com> wrote:
> I Think you have to Activate 3LO 4 now.
>
> Thanks
>
>
>
> On Wed, Mar 16, 2011 at 8:56 PM, Robson Dantas <biu.dan...@gmail.com> wrote:
> > Tiago,
>
> > Switched endpoint and scope on my test app -
> >http://www.dxs.com.br/os-leg/testand all the calls which were failing now

Rafael

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Mar 17, 2011, 9:46:50 PM3/17/11
to opensoci...@googlegroups.com, Mr . Nobody
Hi,

The problem is fixed? I tested now and still get the message "Friend permission not granted"
 array(1) {
["friends"]=>
array(2) {
["id"]=>
string(7) "friends"
["error"]=>
array(3) {
["message"]=>
string(40) "forbidden: Friend permission not granted"
["data"]=>
array(1) {
["errorType"]=>
string(13) "noPermissions"
}
["code"]=>
int(403)
}
}
}


Thanks

r9handa

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Mar 18, 2011, 8:54:53 AM3/18/11
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Hi guys,
Anyone has got success validating the fix in production already?
Today is already Friday, and I still get the "forbidden" error here.

Ricardo

On 17 mar, 08:07, "Mr . Nobody" <scra...@gmail.com> wrote:
> I Think you have to Activate 3LO 4 now.
>
> Thanks
>
>
>
> On Wed, Mar 16, 2011 at 8:56 PM, Robson Dantas <biu.dan...@gmail.com> wrote:
> > Tiago,
>
> > Switched endpoint and scope on my test app -
> >http://www.dxs.com.br/os-leg/testand all the calls which were failing now
> >http://groups.google.com/group/opensocial-orkut?hl=en.- Ocultar texto das mensagens anteriores -
>
> - Mostrar texto das mensagens anteriores -

Diego Masala

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Mar 17, 2011, 9:46:52 PM3/17/11
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so, it is FRIDAY now and nothing happened...
so here we are, more than 7 days with the api off...

r9handa

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Mar 19, 2011, 10:43:33 AM3/19/11
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Hi all,
Yesterday night, orkut started answering some requests successfully in
prod. Today I've tested and everything seems to be normalized - no
error so far.

Regards,
Ricardo


On 17 mar, 08:07, "Mr . Nobody" <scra...@gmail.com> wrote:
> I Think you have to Activate 3LO 4 now.
>
> Thanks
>
>
>
>
>
>
>
> On Wed, Mar 16, 2011 at 8:56 PM, Robson Dantas <biu.dan...@gmail.com> wrote:
> > Tiago,
>
> > Switched endpoint and scope on my test app -
> >http://www.dxs.com.br/os-leg/testand all the calls which were failing now

Rafael

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Mar 20, 2011, 3:12:56 PM3/20/11
to opensoci...@googlegroups.com, Diego Masala
Thanks Bruno,

It is work!

[]'s

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