Can not solve HTTP ERROR 503...

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심해어

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Sep 29, 2016, 10:07:48 PM9/29/16
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Usually I run Openrefine with my laptop and it worked very nicely

But right after I tried to run Openrifine with my desktop, it didn't work

I downloaded OpenReFine 2.6-rc2 Release Candidate 2 version and the error message is like




HTTP ERROR 503

Problem accessing /. Reason:

    java.lang.NullPointerException

Caused by:

javax.servlet.UnavailableException: java.lang.NullPointerException
	at org.mortbay.jetty.servlet.ServletHolder.makeUnavailable(ServletHolder.java:415)
	at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:458)
	at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
	at com.google.refine.RefineServer.configure(Refine.java:294)
	at com.google.refine.RefineServer.init(Refine.java:208)
	at com.google.refine.Refine.init(Refine.java:114)
	at com.google.refine.Refine.main(Refine.java:108)



Also tried with 2.5 version but when I put some order on it, always shows an message 'failed to apply change'

Both of version doesn't work

If there is anybody who experienced same errors and solve this problem, advice me please

Sorry for bad English and thanks for read this

Tom Morris

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Sep 29, 2016, 10:10:41 PM9/29/16
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Sorry to hear that you are having problems. What operating system and version are you using? What Internet browser?

Tom

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심해어

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Sep 30, 2016, 8:19:50 PM9/30/16
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I'm using Windows 7. About Internet browser, I tried with Firefox, Chrome and Explorer.

Marek Kraucher

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Oct 2, 2018, 4:33:22 AM10/2/18
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Hi, did you please solve that problem? Because I have the same one..
Thank you.
Marek

Ettore Rizza

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Oct 2, 2018, 6:04:41 AM10/2/18
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Maybe related to this issue.

Owen Stephens

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Oct 4, 2018, 6:25:51 AM10/4/18
to OpenRefine
Hi Marek

Can you share any information about your setup:

Operating system
Browser
Version of OpenRefine
Any information from the OpenRefine console (the text command window that appears when you run OpenRefine)

This will help us work out what is happening

Thanks

Owen

Marek Kraucher

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Oct 10, 2018, 10:59:41 AM10/10/18
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Hi Owen,

my setup is:
Win 10
Browser: Mozilla or Chrome
OpenRefine 2.8

The problem started when I tried to use OpenRefine 3.0. I thought that its a problem with Java. After that I reinstall Java SE and nothing happened.


There is a message when the browser start:

HTTP ERROR 503

Problem accessing /. Reason:

    java.lang.NullPointerException

Caused by:

javax.servlet.UnavailableException: java.lang.NullPointerException
	at org.mortbay.jetty.servlet.ServletHolder.makeUnavailable(ServletHolder.java:415)
	at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:458)
	at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
	at com.google.refine.RefineServer.configure(Refine.java:296)
	at com.google.refine.RefineServer.init(Refine.java:208)
	at com.google.refine.Refine.init(Refine.java:114)
	at com.google.refine.Refine.main(Refine.java:108)



And this is info from OpenRefine console:

You have 4686M of free memory.
Your current configuration is set to use 4086M of memory.
OpenRefine can run better when given more memory. Read our FAQ on how to allocate more memory here:

16:43:38.471 [            refine_server] Starting Server bound to '127.0.0.1:3333' (0ms)
16:43:38.472 [            refine_server] refine.memory size: 4086M JVM Max heap: 3808428032 (1ms)
16:43:38.483 [            refine_server] Initializing context: '/' from 'C:\Users\mkr\Downloads\openrefine28\openrefine-2.8\webapp' (11ms)
16:43:38.988 [            refine_server] Failed to use jdatapath to detect user data path: resorting to environment variables (505ms)
16:43:38.991 [            refine_server] Failed to use jdatapath to detect user data path: resorting to environment variables (3ms)
16:43:39.000 [                   refine] Starting OpenRefine 2.8 [TRUNK]... (9ms)
16:43:39.171 [                        /] unavailable (171ms)
java.lang.NullPointerException
        at com.google.refine.io.FileProjectManager.recover(FileProjectManager.java:406)
        at com.google.refine.io.FileProjectManager.initialize(FileProjectManager.java:79)
        at com.google.refine.RefineServlet.init(RefineServlet.java:129)
        at javax.servlet.GenericServlet.init(GenericServlet.java:241)
        at edu.mit.simile.butterfly.Butterfly.init(Butterfly.java:180)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:440)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
        at com.google.refine.RefineServer.configure(Refine.java:296)
        at com.google.refine.RefineServer.init(Refine.java:208)
        at com.google.refine.Refine.init(Refine.java:114)
        at com.google.refine.Refine.main(Refine.java:108)
16:43:39.174 [          org.mortbay.log] Nested in javax.servlet.ServletException: java.lang.NullPointerException: (3ms)
java.lang.NullPointerException
        at com.google.refine.io.FileProjectManager.recover(FileProjectManager.java:406)
        at com.google.refine.io.FileProjectManager.initialize(FileProjectManager.java:79)
        at com.google.refine.RefineServlet.init(RefineServlet.java:129)
        at javax.servlet.GenericServlet.init(GenericServlet.java:241)
        at edu.mit.simile.butterfly.Butterfly.init(Butterfly.java:180)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:440)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
        at com.google.refine.RefineServer.configure(Refine.java:296)
        at com.google.refine.RefineServer.init(Refine.java:208)
        at com.google.refine.Refine.init(Refine.java:114)
        at com.google.refine.Refine.main(Refine.java:108)
16:43:39.459 [          org.mortbay.log] /: javax.servlet.UnavailableException: java.lang.NullPointerException (285ms)
16:43:40.354 [          org.mortbay.log] /favicon.ico: javax.servlet.UnavailableException: java.lang.NullPointerException (895ms)


Thank you so much for your help.
Marek

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Owen Stephens

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Oct 10, 2018, 11:24:37 AM10/10/18
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Hi Marek,

The first thing I'd recommend is moving to the latest version of OpenRefine (OpenRefine 3.0 available at http://openrefine.org/download.html). I'm not sure it will fix the problem, but it lets us solve it from the current version rather than an older one.

The issue seems to be a failure to find a directory/file location, although I can't see an immediate obvious cause.

Can you try the latest version with default settings to start with, let us know the results and then we can work from there

Owen

Marek Kraucher

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Oct 11, 2018, 5:50:48 AM10/11/18
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Hi Owen.

thank you for your help. I tried the latest version and the problem still persists :(
Here is console info:

10:14:45.534 [            refine_server] Starting Server bound to '127.0.0.1:3333' (0ms)
10:14:45.545 [            refine_server] Initializing context: '/' from 'C:\Program Files\OpenRefine_3\openrefine-3.0\webapp' (11ms)
10:14:46.246 [            refine_server] Failed to use jdatapath to detect user data path: resorting to environment variables (701ms)
10:14:46.248 [            refine_server] Failed to use jdatapath to detect user data path: resorting to environment variables (2ms)
10:14:46.258 [                   refine] Starting OpenRefine 3.0 [TRUNK]... (10ms)
10:14:46.258 [                   refine] initializing FileProjectManager with dir (0ms)
10:14:46.258 [                   refine] C:\Users\mkr\AppData\Roaming\OpenRefine (0ms)
10:14:46.581 [                        /] unavailable (323ms)
java.lang.NullPointerException
        at com.google.refine.io.FileProjectManager.recover(FileProjectManager.java:440)
        at com.google.refine.io.FileProjectManager.initialize(FileProjectManager.java:84)
        at com.google.refine.RefineServlet.init(RefineServlet.java:130)
        at javax.servlet.GenericServlet.init(GenericServlet.java:241)
        at edu.mit.simile.butterfly.Butterfly.init(Butterfly.java:180)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:440)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
        at com.google.refine.RefineServer.configure(Refine.java:296)
        at com.google.refine.RefineServer.init(Refine.java:208)
        at com.google.refine.Refine.init(Refine.java:114)
        at com.google.refine.Refine.main(Refine.java:108)
10:14:46.583 [          org.mortbay.log] Nested in javax.servlet.ServletException: java.lang.NullPointerException: (2ms)
java.lang.NullPointerException
        at com.google.refine.io.FileProjectManager.recover(FileProjectManager.java:440)
        at com.google.refine.io.FileProjectManager.initialize(FileProjectManager.java:84)
        at com.google.refine.RefineServlet.init(RefineServlet.java:130)
        at javax.servlet.GenericServlet.init(GenericServlet.java:241)
        at edu.mit.simile.butterfly.Butterfly.init(Butterfly.java:180)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:440)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:263)
        at com.google.refine.RefineServer.configure(Refine.java:296)
        at com.google.refine.RefineServer.init(Refine.java:208)
        at com.google.refine.Refine.init(Refine.java:114)
        at com.google.refine.Refine.main(Refine.java:108)
10:14:46.913 [          org.mortbay.log] /: javax.servlet.UnavailableException: java.lang.NullPointerException (330ms)
10:14:47.957 [          org.mortbay.log] /favicon.ico: javax.servlet.UnavailableException: java.lang.NullPointerException (1044ms)


Marek 

Martin Magdinier

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Nov 7, 2018, 9:58:34 PM11/7/18
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Marek, 

Can you open a bug ticket from this page https://github.com/OpenRefine/OpenRefine/issues/new/choose 
It will help to ensure it is addressed and not buried in the mailing list. 
When creating the Github issue you can add a link to this conversation: https://groups.google.com/d/msg/openrefine/2Z5yFH3WwSU/5LMqGgUpBQAJ

Thank you for your help. 
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