Trouble accessing today's schedule?

Tom Gowland

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Dec 24, 2017, 8:25:31 AM12/24/17

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Hi all,

Just wondered if anyone else was having problems accessing https://datafeeds.networkrail.co.uk/ntrod/CifFileAuthenticate?type=CIF_ALL_FULL_DAILY&day=toc-full today?

I am getting the following:

<Error>

    <Code>AccessDenied</Code>
    <Message>Request has expired</Message>
    <Expires>2017-12-24T13:22:56Z</Expires>
    <ServerTime>2017-12-24T13:23:39Z</ServerTime>
    <RequestId>D8D6551B1DB226D9</RequestId>
    <HostId>
      LsEG8TWAxc+jVsDy6QKDl/igYrPtPl8ugNykjdtnB8mnxYQOVLtpFGaIuZAi4dIXflVDh8aCYSQ=
    </HostId>

</Error>

When I log into the datafeeds site my account is still showing as active and I am subscribed to everything...

Thanks,

Tom

Steve Ardagh-Walter

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Dec 24, 2017, 8:37:17 AM12/24/17

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Hi Tom

Yes, I've had the same. I suspect nothing may change for the next few days ...

Steve

Tom Gowland

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Dec 24, 2017, 8:39:01 AM12/24/17

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Hi Steve,

Thanks for letting me know.

I suspect you're probably right!

Tom

Peter Hicks (Poggs)

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Dec 24, 2017, 8:43:49 AM12/24/17

to Tom Gowland, A gathering place for the Open Rail Data community

Hi Tom

> On 24 Dec 2017, at 13:25, Tom Gowland <tkg...@gmail.com> wrote:
>
> Hi all,
>
> Just wondered if anyone else was having problems accessing https://datafeeds.networkrail.co.uk/ntrod/CifFileAuthenticate?type=CIF_ALL_FULL_DAILY&day=toc-full today?

I’m having the same issue as you.

When you call CifFileAuthenticate, you get a redirect to an Amazon S3 signed URL which is valid for server time + 2 minutes or similar. It looks like clock drift on the server which requests the signed URLs has caused it to make a request with an expiry time that’s now in the past. At a guess, the server time is running two minutes behind reality.

You may have to resign yourself to the fact this might not get picked for several days, given Christmas.

Please - log a ticket though - and anyone else who’s impacted.

Cheers,

Peter

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Registered office: 13a Davenant Road, Upper Holloway, London N19 3NW

Tom Gowland

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Dec 24, 2017, 8:57:54 AM12/24/17

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Hi Peter,

Thanks a lot for the explanation.

Yes, already resigned myself to that... Just slightly concerned that my account may now be moved to "inactive" since the last time I downloaded a schedule file was 30 days ago from tomorrow and I seem to remember reading that no usage in 30 days would lead to an account being deactivated.

Unfortunately, my system wasn't ready to download daily schedules until today and I had just been using the schedule I downloaded nearly a month back for testing purposes....

Bad timing I guess, but I've explained it all in the ticket I've just submitted so maybe they'll be kind... It is Christmas after all!

Thanks,

Tom

Phil Wieland

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Dec 24, 2017, 10:01:51 AM12/24/17

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Looks like someone has rebooted something, and I've just downloaded the missing timetable data.

Phil

Peter Mount

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Dec 24, 2017, 10:10:41 AM12/24/17

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That would explain the alerts I just received as the nr feeds stopped for about 5 minutes

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Tom Gowland

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Dec 24, 2017, 10:29:30 AM12/24/17

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Excellent!

Merry Christmas everyone!

WantStuff

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Dec 27, 2017, 5:20:47 AM12/27/17

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I had the same again today (27th) at 06:15. I assume it was resolved by 06:20 as I didn’t get further alerts - my code retries every 5 mins.

Martin

Brad Gyton

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Dec 27, 2017, 9:29:13 AM12/27/17

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I've also got the same issue today. A 403 is returned when attempting to download any CIF

Tom Gowland

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Dec 27, 2017, 9:30:53 AM12/27/17

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Yep, I've got the same issue again today too.

On Sunday, December 24, 2017 at 1:25:31 PM UTC, Tom Gowland wrote:

Brad Gyton

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Dec 27, 2017, 10:44:36 AM12/27/17

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It seems they have since rebooted NROD and the CIF download is now working again

On Sunday, December 24, 2017 at 1:25:31 PM UTC, Tom Gowland wrote:

Phil Goodman

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Jan 1, 2018, 12:31:34 PM1/1/18

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Hi all

Happy new year!

Logging back in after a long break to find we encountered similar issues - and as a result we're missing the CIF Schedule update file for that date (23.12.2017 - reference 'DFROC1A').

As it's too far back to get from the website, would anyone be able to make this available for me to fill the gap, please?