Unable to connect since 09:06 23 Nov. '15

[Richard Williams]

Having had a system successfully processing the TD data feeds for a couple of years, I've been unable to connect since 09:06 Nov. 23 due to Unknown STOMP error. Has anything changed in the method of connection etc. that would cause this problem?

[Peter Hicks]

Hi Richard

Nothing's changed that I'm aware of, or that's been publicised - some things to check:

  * Can you log in to https://datafeeds.networkrail.co.uk/ with your username and password successfully?

  * Is your account showing as 'Active'?

  * What client are you using?

  * Is there any further data that comes back from the server, e.g. a Java stack trace, that might help?

Peter

On Wed, 25 Nov 2015 at 12:54 Richard Williams <ric...@everything4it.co.uk> wrote:

Having had a system successfully processing the TD data feeds for a couple of years, I've been unable to connect since 09:06 Nov. 23 due to Unknown STOMP error. Has anything changed in the method of connection etc. that would cause this problem?

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[Richard Williams]

On Wednesday, 25 November 2015 12:54:20 UTC, Richard Williams wrote:

Having had a system successfully processing the TD data feeds for a couple of years, I've been unable to connect since 09:06 Nov. 23 due to Unknown STOMP error. Has anything changed in the method of connection etc. that would cause this problem?

I can still log in to the data feed web site and it shows that I'm still subscribed to the TD feeds I want to process.  I'm using the Stomp s/w in PHP.  the server I connect to is tcp://datafeeds.networkrail.co.uk:61618.  Is this still correct? 

[Peter Hicks]

Hi Richard

On Wed, 25 Nov 2015 at 13:14 Richard Williams <ric...@everything4it.co.uk> wrote:

I can still log in to the data feed web site and it shows that I'm still subscribed to the TD feeds I want to process.  I'm using the Stomp s/w in PHP.  the server I connect to is tcp://datafeeds.networkrail.co.uk:61618.  Is this still correct?

That's the right one - but check that, when you log in, your User State is "Active".

If it is active, the getMessage method on the StompException raised by the PHP Stomp library should return a helpful message.  I've not used PHP for a number of years, so there may be other methods you can call that'll return more useful information.

Peter