Is there someone who can assist me in resolving issues I'm having with my Thunderbird account ?

[Christiaan Oranje]

Hi there,

For years I have enjoying the 'Thunderbird' feature, but recently, since I have transferred a few e-mail accounts to another hosting provider, I'm not able to receive e-mails from those accounts anymore. I've called the help desk of the new hosting provider a few times and on their end all is set-up well. As far as I can see in my Thunderbird setting all is correctly set

up as well. I would appreciate the help of someone who has experience in these matters, to find out what exactly is causing the issue. 

P.S. I have been trying to let Mozilla send me an e-mail about the username I've forgotten, but no matter what e-mail address I am using, I'm not receiving those e-mails, although on the confirmation page it says that the e-mail has been sent to that e-mail address ? Any idea what might be going on there ? ... 

Thank you in advance for reading this post and when you feel you can and want to help me out here, I would be very happy to hear from you.

Christiaan.

[Kerri Lemoie]

Hey Christiaan,

This group is focused on Open Badges Development. You may want to try here:

https://support.mozilla.org/en-US/kb/get-community-support

Kerri

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