The case studies examined in Appendix A find that fears about loss of intellectual
control of collections, or reductions in the number of in-person visits, due to open
access policies are largely unfounded. With an open access policy, revenue from rights and reproduction activities are reduced, but retaining more restrictive terms of use may cost organizations in funding opportunities, staff time, and reputation. As GLAM organizations consider their future sustainability as their “typical” audience ages out, they must examine the impact that more restrictive terms of use will have on their relevance as an organization. With information from a decade of open access programs in the GLAM world, organizations now are in the advantageous position to assess their terms of use based on evidence and the sector’s collective experience.