iManager proxy

[nate spears]

I just typed a long post and the forum website ate it. Has anyone
gotten iManager 2.7 to update plugins through a proxy, and if so can you
provide detailed instructions?

Thanks.

--
nate_spears
------------------------------------------------------------------------
nate_spears's Profile: http://forums.novell.com/member.php?userid=7564
View this thread: http://forums.novell.com/showthread.php?t=353049

[Edward van der Maas]

nate spears wrote:

>
> I just typed a long post and the forum website ate it. Has anyone
> gotten iManager 2.7 to update plugins through a proxy, and if so can
> you provide detailed instructions?
>
> Thanks.

Service pack 1 for iman 2.7 gives you this functionality

--
Cheers,
Edward

[Marcel Cox]

Like Edward indicated, upgrading to 2.7.1 is the easiest way to confugure
a proxy. If for some reason however (for instance if you are suffering
from the problem described in
http://www.novell.com/support/viewContent.do?externalId=7001136), then you
can also configure your proxy by editing the configuration files as
described in the following TID:

http://www.novell.com/support/viewContent.do?externalId=3725347

--
Marcel Cox
http://support.novell.com/forums
------------------------------------------------------------------------
Marcel Cox's Profile: http://forums.novell.com/member.php?userid=8

[Marcel Cox]

You didn't tell us what platform you are running iManager on.
If for instance, you run iManager 2.7 on NetWare, then you use the tomcat
4.1 instructions except that you replace the directory name
sys:\tomcat\4\bin with sys:\tomcat\5.0\bin and tomcat4.ncf becomes
tomcat5.ncf.

[nate spears]

I am downloading sp2 now.

I tried the instructions in that TID and another "Technical Tip" until
my eyes were about ready to bleed, but with no good result. In that
TID, for instance, are instructions for tomcat3 and 4 and OES, none of
which I am using. I tried the OES instructions but was unable to get
anything working.

I also tried instructions I found on the net to try to provide the
proxy username and password but they didn't work either.

[Edward van der Maas]

nate spears wrote:

>
> Having installed sp2 and configured the proxy settings through
> iManager, we still can't contact the Novell plugin server. We can't
> find any useful trace information in the iManager debug log. Is
> there somewhere else we can look to see what is happening with the
> authentication against the proxy? The proxy itself keeps a log and
> isn't showing any activity coming from the iManager server.

shutdown tomcat. Delete /var/opt/novell/tomcat5/logs/catalina.out
start tomcat
wait a few minutes and post the content of catalina.out here please

--
Cheers,
Edward

[Edward van der Maas]

nate spears wrote:

> config=/var/opt/novell/tomcat5/conf/jk2.properties
> Dec 4, 2008 5:40:05 PM org.apache.catalina.startup.Catalina start
> INFO: Server startup in 1204 ms
> input to ShellCommand: rpm -q novell-oes-install
> Novell JClient 1.5.1256-1.5.1277. Copyright 1999 Novell Inc. All
> Rights Reserved.
> Timed out trying to download module descriptor file.

Did you undo all your changes you've made previously ? I've configured
iManager quite a few times successfully to use a proxy (using sp1).

You don't have a restriction on your proxy server by any chance ?

--
Cheers,
Edward

[nate spears]

Having installed sp2 and configured the proxy settings through iManager,
we still can't contact the Novell plugin server. We can't find any
useful trace information in the iManager debug log. Is there somewhere
else we can look to see what is happening with the authentication
against the proxy? The proxy itself keeps a log and isn't showing any
activity coming from the iManager server.

[nate spears]

Sorry - missed your post. I'm running iManager on SLES 10.1.

[nate spears]

I went to the plugin page and did a "Refresh" to see what it would put
in the log - the "timed out" message appeared instantly.

Dec 4, 2008 5:40:04 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
Dec 4, 2008 5:40:04 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8443
Dec 4, 2008 5:40:04 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 975 ms
Dec 4, 2008 5:40:04 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Dec 4, 2008 5:40:04 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.0.28
Dec 4, 2008 5:40:04 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Dec 4, 2008 5:40:04 PM org.apache.catalina.core.StandardHost
getDeployer
INFO: Create Host deployer for direct deployment ( non-jmx )
Dec 4, 2008 5:40:04 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Processing Context configuration file URL
file:/etc/opt/novell/tomcat5/Catalina/localhost/nps.xml
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Processing Context configuration file URL
file:/etc/opt/novell/tomcat5/Catalina/localhost/eGuide.xml
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path from URL
file:/var/opt/novell/tomcat5/webapps/ROOT
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path /balancer from URL
file:/var/opt/novell/tomcat5/webapps/balancer
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardContext start
SEVERE: Error filterStart
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardContext start
SEVERE: Context startup failed due to previous errors
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path /jsp-examples from URL
file:/var/opt/novell/tomcat5/webapps/jsp-examples
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path /servlets-examples
from URL file:/var/opt/novell/tomcat5/webapps/servlets-examples
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path /tomcat-docs from URL
file:/var/opt/novell/tomcat5/webapps/tomcat-docs
Dec 4, 2008 5:40:05 PM org.apache.catalina.core.StandardHostDeployer
install
INFO: Installing web application at context path /webdav from URL
file:/var/opt/novell/tomcat5/webapps/webdav
Dec 4, 2008 5:40:05 PM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
Dec 4, 2008 5:40:05 PM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-8443
Dec 4, 2008 5:40:05 PM org.apache.jk.common.ChannelSocket init
INFO: JK2: ajp13 listening on /0.0.0.0:9009
Dec 4, 2008 5:40:05 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=1/13

config=/var/opt/novell/tomcat5/conf/jk2.properties
Dec 4, 2008 5:40:05 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 1204 ms
input to ShellCommand: rpm -q novell-oes-install
Novell JClient 1.5.1256-1.5.1277. Copyright 1999 Novell Inc. All
Rights Reserved.
Timed out trying to download module descriptor file.

[Fatal Error] :1:217: The element type "p" must be terminated by the
matching end-tag "</p>".
org.xml.sax.SAXParseException: The element type "p" must be terminated
by the matching end-tag "</p>".
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at javax.xml.parsers.DocumentBuilder.parse(Unknown Source)
at
com.novell.emframe.fw.util.ModuleGet.downloadModuleDescriptorDocument(ModuleGet.java:825)
at com.novell.emframe.fw.util.ModuleGet.access$000(ModuleGet.java:53)
at
com.novell.emframe.fw.util.ModuleGet$AsyncModuleDescriptorDownloader.run(ModuleGet.java:801)
at java.lang.Thread.run(Thread.java:595)

Timed out trying to download module descriptor file.

[nate spears]

We didn't undo any changes, but to just see what would happen on another
box I also installed sp2 for iManager. On this box I got a more
revealing error:

java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at
java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at
java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.Socket.connect(Socket.java:519)
at sun.net.NetworkClient.doConnect(NetworkClient.java:152)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:382)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:509)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:231)
at sun.net.www.http.HttpClient.New(HttpClient.java:304)
at sun.net.www.http.HttpClient.New(HttpClient.java:316)
at sun.net.http://tinyurl.com/64a7bh)
at sun.net.http://tinyurl.com/6bclcp)
at sun.net.http://tinyurl.com/5785eg)
at sun.net.http://tinyurl.com/62hsjf)
at
com.novell.emframe.fw.FwUtils.getiManInputStreamBasedOnProxy(FwUtils.java:3382)
at
com.novell.emframe.fw.util.ModuleGet.downloadModuleDescriptorDocument(ModuleGet.java:823)

at
com.novell.emframe.fw.util.ModuleGet.access$000(ModuleGet.java:53)
at
com.novell.emframe.fw.util.ModuleGet$AsyncModuleDescriptorDownloader.run(ModuleGet.java:801)
at java.lang.Thread.run(Thread.java:595)

input to ShellCommand: rpm -q novell-oes-install
Novell JClient 1.5.1256-1.5.1277. Copyright 1999 Novell Inc. All
Rights Reserved.
Timed out trying to download module descriptor file.

I wrote a little java program and I was able to bind a Socket to the
proxy without getting a connect exception, from the same server. I
don't think the credentials are even being tested at the point that a
Socket connect is being refused.

Ideas?

[Edward van der Maas]

nate spears wrote:

> I wrote a little java program and I was able to bind a Socket to the
> proxy without getting a connect exception, from the same server. I
> don't think the credentials are even being tested at the point that a
> Socket connect is being refused.

Credentials ? Did you try this on a server with iManager 2.7.1/2.7.2 ?
Or are you referring to reconfiguring tomcat manually ? The imanager
plugin doesn't allow you to specify credentials

--
Cheers,
Edward

[Edward van der Maas]

nate spears wrote:

>
> 'iManager 2.7.2 (2.7 Support Pack 2) Readme'
> (http://tinyurl.com/67arra)
>
> I beg to differ. Maybe I am misunderstanding the meaning of the word
> "username", "password", or "credentials", but I don't think that I am.

ah ok, maybe thats new in sp2 :) I haven't installed that one yet :)

Can you do a packet trace ?

--
Cheers,
Edward

[nate spears]

'iManager 2.7.2 (2.7 Support Pack 2) Readme'
(http://tinyurl.com/67arra)

I beg to differ. Maybe I am misunderstanding the meaning of the word
"username", "password", or "credentials", but I don't think that I am.