Neo4j 3.0 failed to start after reboot ubuntu 14.04

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Eran Hazout

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May 6, 2016, 8:29:58 PM5/6/16
to Neo4j
Hi all,

I just installed Neo4j 3.0 through apt-get on ubuntu 14.04. after rebooting the server I see that neo4j is running on "htop" but when I do #service neo4j status I get this:
Neo4j is not running

Tried to exec: #service neo4j restart and I get:
Neo4j not running
Starting Neo4j.
/usr/share/neo4j/bin/neo4j: line 149: /var/run/neo4j/neo4j.pid: No such file or directory

and neo4j.log show this exception: 
2016-05-03 08:52:13.371+0000 INFO  Starting...
2016-05-03 08:52:14.318+0000 INFO  Bolt enabled on localhost:7687.
2016-05-03 08:52:14.336+0000 INFO  Initiating metrics...
2016-05-03 08:52:14.466+0000 ERROR Failed to start Neo4j: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@36b36a23' was successfully initialized, but failed to start. Please see attached cause except
ion. Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@36b36a23' was successfully initialized, but failed to start. Please see attached cause exception.
org.neo4j.server.ServerStartupException: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@36b36a23' was successfully initialized, but failed to start. Please see attached cause exception.
        at org.neo4j.server.exception.ServerStartupErrors.translateToServerStartupError(ServerStartupErrors.java:68)
        at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:217)
        at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:81)
        at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:60)
        at org.neo4j.server.enterprise.EnterpriseEntryPoint.main(EnterpriseEntryPoint.java:32)
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.server.database.LifecycleManagingDatabase@36b36a23' was successfully initialized, but failed to start. Please see attached cause exception.
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444)
        at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
        at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:189)
        ... 3 more
Caused by: java.lang.RuntimeException: Error starting org.neo4j.kernel.impl.enterprise.EnterpriseFacadeFactory, /var/lib/neo4j/data/databases/graph.db
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory.newFacade(GraphDatabaseFacadeFactory.java:144)
        at org.neo4j.kernel.impl.enterprise.EnterpriseFacadeFactory.newFacade(EnterpriseFacadeFactory.java:42)
        at org.neo4j.graphdb.EnterpriseGraphDatabase.<init>(EnterpriseGraphDatabase.java:57)
        at org.neo4j.server.enterprise.EnterpriseNeoServer.lambda$static$1(EnterpriseNeoServer.java:85)
        at org.neo4j.server.database.LifecycleManagingDatabase.start(LifecycleManagingDatabase.java:89)
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:434)
        ... 5 more
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.internal.StoreLockerLifecycleAdapter@130ceaaa' was successfully initialized, but failed to start. Please see attached cause exception.
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444)
        at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory.newFacade(GraphDatabaseFacadeFactory.java:140)
        ... 10 more
Caused by: org.neo4j.kernel.StoreLockException: Store and its lock file has been locked by another process: /var/lib/neo4j/data/databases/graph.db/store_lock. Please ensure no other process is using this database, and that the directory
is writable (required even for read-only access)
        at org.neo4j.kernel.internal.StoreLocker.storeLockException(StoreLocker.java:90)
        at org.neo4j.kernel.internal.StoreLocker.checkLock(StoreLocker.java:76)
        at org.neo4j.kernel.internal.StoreLockerLifecycleAdapter.start(StoreLockerLifecycleAdapter.java:40)
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:434)
        ... 12 more

I didn't find anyone on google that experience the same problem so I created a brand new ubuntu server and tried again.. unfortunately I get exactly the same bug.
btw, running on java 8:
java version "1.8.0_91"
Java(TM) SE Runtime Environment (build 1.8.0_91-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.91-b14, mixed mode) 

Any idea how to fix or what I did wrong?

Thanks

Michael Hunger

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May 8, 2016, 2:35:59 AM5/8/16
to ne...@googlegroups.com, Steven Baker
Hmm,

are you sure there is no other process accessing the database?

can you try to manually start and stop the neo4j server?

Perhaps it's something in the shutdown sequence that just does a hard-kill?

Steven, do you have any ideas?

Michael
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