Error500 internal server error on new bugzilla install.
M. Aaron Bossert
going well, but now I am getting an internal server error when trying to
load the "index.cgi" page. I looked at the apache error logs and got the
following:
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Can't find param
named user_verify_class at Bugzilla/Config.pm line 180.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] BEGIN
failed--compilation aborted at Bugzilla/Auth.pm line 43.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Compilation failed
in require at Bugzilla.pm line 28.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] BEGIN
failed--compilation aborted at Bugzilla.pm line 28.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Compilation failed
in require at globals.pl line 802.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] BEGIN
failed--compilation aborted at globals.pl line 802.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Compilation failed
in require at /var/www/cgi-bin/index.cgi line 33.
[Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Premature end of
script headers: index.cgi
I did some google searches which kept turning up refferences to having used
LDAP incorrectly...but I am not using LDAP. Any help would be appreciated.
Thanks.
Max Kanat-Alexander
<mabo...@gmail.com> wrote:
> [Wed Mar 14 09:15:06 2007] [error] [client 140.183.86.48] Can't find
> param named user_verify_class at Bugzilla/Config.pm line 180.
That looks like you didn't run checksetup.pl, or you need to
again.
-Max
M. Aaron Bossert
the same error message from the server...any ideas?
[root@ummdev02 bugzilla-2.22.2]# perl ./checksetup.pl
Checking perl modules ...
Checking for AppConfig (v1.52) ok: found v1.64
Checking for CGI (v2.93) ok: found v3.05
Checking for Data::Dumper (any) ok: found v2.121
Checking for Date::Format (v2.21) ok: found v2.22
Checking for DBI (v1.38) ok: found v1.40
Checking for File::Spec (v0.84) ok: found v3.24
Checking for File::Temp (any) ok: found v0.14
Checking for Template (v2.10) ok: found v2.18
Checking for Text::Wrap (v2001.0131) ok: found v2001.09292
Checking for Mail::Mailer (v1.67) ok: found v1.74
Checking for MIME::Base64 (v3.01) ok: found v3.01
Checking for MIME::Parser (v5.406) ok: found v5.406
Checking for Storable (any) ok: found v2.13
The following Perl modules are optional:
Checking for GD (v1.20) not found
Checking for Template::Plugin::GD::Image (any) not found
Checking for Chart::Base (v1.0) not found
Checking for XML::Twig (any) ok: found v3.13
Checking for GD::Graph (any) not found
Checking for GD::Text::Align (any) not found
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for Image::Magick (any) not found
Checking for HTML::Parser (v3.40) found v3.35
Checking for HTML::Scrubber (any) ok: found v0.08
If you you want to see graphical bug charts (plotting historical data over
time), you should install libgd and the following Perl modules:
GD: /usr/bin/perl -MCPAN -e 'install "GD"'
Chart: /usr/bin/perl -MCPAN -e 'install "Chart::Base"'
If you want to convert BMP image attachments to PNG to conserve
disk space, you will need to install the ImageMagick application
Available from http://www.imagemagick.org, and the Image::Magick
Perl module by running (as root):
/usr/bin/perl -MCPAN -e 'install "Image::Magick"'
If you you want to see graphical bug reports (bar, pie and line charts of
current data), you should install libgd and the following Perl modules:
GD: /usr/bin/perl -MCPAN -e 'install "GD"'
GD::Graph: /usr/bin/perl -MCPAN -e 'install "GD::Graph"'
GD::Text::Align: /usr/bin/perl -MCPAN -e 'install "GD::Text::Align"'
Template::Plugin::GD: /usr/bin/perl -MCPAN -e 'install
"Template::Plugin::GD"'
If you want additional HTML tags within product and group descriptions,
you should install:
HTML::Parser: /usr/bin/perl -MCPAN -e 'install "HTML::Parser"'
Checking user setup ...
Removing existing compiled templates ...
Precompiling templates ...
Checking for DBD::mysql (v2.9003) ok: found v2.9004
Checking for MySQL (v4.0.14) ok: found v4.1.20
Populating duplicates table...
Now that you have installed Bugzilla, you should visit the
'Parameters' page (linked in the footer of the Administrator
account) to ensure it is set up as you wish - this includes
setting the 'urlbase' option to the correct url.
"Max Kanat-Alexander" <mka...@bugzilla.org> wrote in message
news:mailman.5.1173922516....@lists.mozilla.org...
Max Kanat-Alexander
<mabo...@gmail.com> wrote:
> [root@ummdev02 bugzilla-2.22.2]# perl ./checksetup.pl
Hrm, this looks like a RHEL or Fedora server? Maybe it's
SELinux.
Go to the directory above and do:
restorecon -Rv bugzilla-2.22.2
-Max
--
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M. Aaron Bossert
problem...still getting the same error in the httpd log.
Aaron
"Max Kanat-Alexander" <mka...@bugzilla.org> wrote in message
news:mailman.11.1173999258....@lists.mozilla.org...
Max Kanat-Alexander
<mabo...@gmail.com> wrote:
> Tried that...it is RHEL AS4 and SELinux is running, but that did not
> fix the problem...still getting the same error in the httpd log.
Just so you know, the error you're seeing in the log has
nothing to do with any problem you're experiencing.
What exactly is the problem, again, by the way?
Max Kanat-Alexander
<mka...@bugzilla.org> wrote:
> Just so you know, the error you're seeing in the log has
> nothing to do with any problem you're experiencing.
Oh, wait, nevermind. :-) I forgot which thread this was. :-)
The error means that something is wrong with your data/params
file, or Apache's ability to access it, so you'll have to work that out.