Fwd: URGENT PLANNED Tree Closing Window for firewall maintenance 2016-08-27 06:00a PDT 2 hours

[Hal Wine]

---------- Forwarded message ----------
From: m...@mozilla.com <m...@mozilla.com>
Date: Fri, Aug 26, 2016 at 11:59 AM
Subject: URGENT PLANNED Tree Closing Window for firewall maintenance
2016-08-27 06:00a PDT 2 hours
To:
Cc: moc <m...@mozilla.com>


bcc: all@

*Service and Impact:* A bug has been discovered in the code running the
Corporate and Release team firewalls in our SCL3 data center. This bug
causes a fail over condition which interrupts connectivity to services
running in AWS until a manual recovery step is performed. There is
currently no way to predict when or how often this could occur. To ensure
service stability and availability, IT has coordinated a maintenance window
with Release and Cloud Engineering teams to remediate. This work will be
performed in the same manner as the previous Tree Closing Window this past
Saturday (time was 06:00a-07:30a PDT) and will cause service interruption
to SCL3 resources.



Start Date/Time: 2016-08-27 06:00a PDT

End date/time: 2016-08-27 08:00a PDT

Bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1297935



If you have questions about this issue, please email m...@mozilla.com or
visit #moc in IRC. We appreciate your patience while we perform this
maintenance work upon short notice.



Thank you,

Mozilla Operations Center