Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

[#WUW-240-92176]: Re: A month of Mozilla - activities all over the country [#MozMonth]

2 views
Skip to first unread message

OpenWeb.co.za

unread,
Mar 29, 2015, 9:50:42 AM3/29/15
to pmjcre...@gmail.com, communi...@lists.mozilla.org, shihan...@gmail.com, evang...@lists.mozilla.org, vallavan...@gmail.com, abhi1...@gmail.com, pri...@gmail.com
PMJ Creations,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: WUW-240-92176
   Subject: Re: [Mozilla India] A month of Mozilla - activities all over the country [#MozMonth]
   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/WUW-240-92176

Kind regards,

OpenWeb.co.za


Helpdesk: http://support.openweb.co.za/index.php?

OpenWeb.co.za

unread,
Mar 29, 2015, 9:50:44 AM3/29/15
to pmjcre...@gmail.com, communi...@lists.mozilla.org, shihan...@gmail.com, evang...@lists.mozilla.org, vallavan...@gmail.com, abhi1...@gmail.com, pri...@gmail.com
PMJ Creations,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: EZP-535-89013

   Subject: Re: [Mozilla India] A month of Mozilla - activities all over the country [#MozMonth]
   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/EZP-535-89013

Soumya Deb

unread,
Mar 29, 2015, 12:36:33 PM3/29/15
to community-india
[Dropped the other recipients]

A fully moderated community list is difficult to scale (hold all by
default, pass each message individually), but a accept by default, block
certain "offending" posters to the lists may keep the spamming off (it'll
still have the first time spamming - but let's make sure, not a second
time).

If nobody has issues with we managing a blacklist for this list (I don't
know, if we are) & putting this "sup...@openweb.co.za" in there - the list
admins (Arun R, Mary Colvig or Vineel) should just go ahead and do it.

Raise your hands if you have concerns with Mozilla India list having a
blacklist.
Essentially it's a policy change from "Allow All" to "Revoke Certain".




On Sun, Mar 29, 2015 at 7:20 PM, OpenWeb.co.za <sup...@openweb.co.za>
wrote:

> PMJ Creations,
>
> Thank you for contacting us. This is an automated response confirming the
> receipt of your ticket. Our team will get back to you as soon as possible.
> When replying, please make sure that the ticket ID is kept in the subject
> so that we can track your replies.
>
> *Ticket ID: *EZP-535-89013
> *Subject: *Re: [Mozilla India] A month of Mozilla - activities all
> over the country [#MozMonth]
> *Department: *Support
> *Type: *Issue
> *Status: *Open
> *Priority: *Normal
>
> You can check the status of or update this ticket online at:
> http://support.openweb.co.za/index.php?/Tickets/Ticket/View/EZP-535-89013
>
> Kind regards,
>
> OpenWeb.co.za
>
> ------------------------------
> Helpdesk: http://support.openweb.co.za/index.php?
>
> _______________________________________________
> community-india mailing list
> communi...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/community-india
>
>


--
*Soumya Deb*
*http://debs.io/ <http://debs.io>*
Twitter: *@Debloper <http://twitter.com/Debloper>*
Open Source Evangelist

PMJ Creations

unread,
Mar 29, 2015, 12:45:38 PM3/29/15
to Soumya Deb, community-india
Thanks for the quick response, Deb.

Getting an automatic Support Creation notification is clearly NOT
acceptable.
And it seems, their portal is creating an account automatically if we made
any comment on our OWN mailing list.

I strongly stand for resolving this issue as soon as possible. Or else,
they will spam each and every mails we are sending and receiving, and the
sender will get a new account on their portal.


Regards,

Jafar Muhammed
Mozillian <http://mozillians.org/en-US/u/pmjcreations/>

OpenWeb.co.za

unread,
Mar 30, 2015, 10:10:44 AM3/30/15
to sagar...@gmail.com, communi...@lists.mozilla.org, shihan...@gmail.com, evang...@lists.mozilla.org, vallavan...@gmail.com, abhi1...@gmail.com, pmjcre...@gmail.com
Sagar Hani,


Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: GPU-264-22919

   Subject: Re: [Mozilla India] A month of Mozilla - activities all over the country [#MozMonth]
   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/GPU-264-22919

OpenWeb.co.za

unread,
Mar 30, 2015, 10:10:47 AM3/30/15
to sagar...@gmail.com, communi...@lists.mozilla.org, shihan...@gmail.com, evang...@lists.mozilla.org, vallavan...@gmail.com, abhi1...@gmail.com, pmjcre...@gmail.com
Sagar Hani,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: RYL-620-79267

   Subject: Re: [Mozilla India] A month of Mozilla - activities all over the country [#MozMonth]
   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/RYL-620-79267

Soumya Deb

unread,
Mar 31, 2015, 1:27:02 AM3/31/15
to PMJ Creations, community-india
Jafar,

There seems to be no concerns against the policy change - it should be okay
to start having the blacklist.
I agree it needs to be handled ASAP, but the list admins are probably busy,
so it hasn't yet been processed.

I'm awaiting the list-admin rights (bug raised). Once I have it, I'll
process this as the first thing.

Thanks!


On Sun, Mar 29, 2015 at 10:14 PM, PMJ Creations <pmjcre...@gmail.com>
wrote:
>> > Thank you for contacting us. This is an automated response confirming
>> the
>> > receipt of your ticket. Our team will get back to you as soon as
>> possible.
>> > When replying, please make sure that the ticket ID is kept in the
>> subject
>> > so that we can track your replies.
>> >
>> > *Ticket ID: *EZP-535-89013
>> > *Subject: *Re: [Mozilla India] A month of Mozilla - activities all
>> > over the country [#MozMonth]
>> > *Department: *Support
>> > *Type: *Issue
>> > *Status: *Open
>> > *Priority: *Normal
>> >
>> > You can check the status of or update this ticket online at:
>> >

OpenWeb.co.za

unread,
Mar 31, 2015, 1:30:46 AM3/31/15
to debl...@gmail.com, pmjcre...@gmail.com, communi...@lists.mozilla.org
Soumya Deb,


Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: QYK-399-49599
   Subject: Re: A month of Mozilla - activities all over the country [#MozMonth]

   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/QYK-399-49599

OpenWeb.co.za

unread,
Mar 31, 2015, 1:30:47 AM3/31/15
to debl...@gmail.com, pmjcre...@gmail.com, communi...@lists.mozilla.org
Soumya Deb,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: LCB-508-38807

   Subject: Re: A month of Mozilla - activities all over the country [#MozMonth]
   Department: Support
   Type: Issue
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: http://support.openweb.co.za/index.php?/Tickets/Ticket/View/LCB-508-38807
0 new messages