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Recommendations for Indian community following my trip

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George Roter

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Jun 3, 2016, 6:09:44 PM6/3/16
to community-india
*[Note: Please forward to people who need to read this and/or post it in
other venues if that's appropriate.]*


Dear Mozillians in India,

First, let me thank all the Mozillians who spent time in meetups and helped
organized my whirlwind 6 day, 6 community visit in India this past week
(Pune - Hyderabad - Bangalore - Ahmedabad - Kolkata - Delhi). Let me also
take this chance to thank all of you in India who are so obviously deeply
committed to Mozilla’s manifesto and mission, and put your actions where
your values are.

The purpose of this email is to share a set of recommendations that I have
regarding the health and future of the Mozilla India community, informed by
conversations I had over the week. These are largely the synthesis of the
ideas that people I met with shared with me, though the structure and a
small amount of the content/areas of emphasis may be my own.

(Note: I will share a broader set of reflections on my trip later next
week.)

On process:

-

I suggest the community discuss the recommendations below in the coming
few days
-

That actions move forward based on the points of greatest agreement in
the discussion
-

A small set of people from the community simply step up to take action


Summary version of my recommendations

1.

Mozilla India needs a substantial reset -- in goals, structure and work
processes
2.

One part of this reset should include an Indian Community Gathering of
the most active contributors, probably in early August. The overall purpose
of this would be to finalize the design of the vision, goals, structure and
work processes.
3.

I recommend forming a Convening Group made up of 1-2 people from each
major sub-community to help guide the planning of the Indian Community
Gathering. This group should be formed ASAP, start work immediately
thereafter, and aim to meet in-person sometime in the next 6 weeks.
4.

I recommend that the content be constructed and facilitated by someone
other than the participants of this gathering (including the Convening
Group). One of our commitments from the Participation Team would be to help
find an India-based consultant who could take on this facilitation, or to
have our team take this on directly.
5.

In order for the above to be successful, an important commitment of the
Participation Team (along with Reps Council) needs to be:
1.

Providing clarity on where Mozilla is going
2.

Articulating contribution/participation goals and areas from across
Mozilla
3.

A set of well supported participation programs


Some context: Mozilla India is broken

During each of my community visits this past week I asked about the health
and functioning of the overall Mozilla India community. Here is what I
heard.

First, I heard that over the past 1-2 years, the focus for goal-setting,
activities, projects, and Mozillians’ identities has shifted substantially
toward sub-communities (e.g. Mozilla Kerala, Mozilla Pune, MozPacers, etc).
With this, there has been the emergence and growth of new sub-communities.

Second, I heard that there has been a significant reduction in the activity
of the functional task forces -- the model that was previously the
connective tissue of Mozilla India. Basically, people said that, apart from
a few exceptions, nothing is really going on with the task forces now.

This reduced task force activity is probably a complex combination of a
number of factors, including the sub-community growth, personal conflicts
within the community, changing and unclear Mozilla goals and support, and
Mozilla ceasing some core projects (namely Webmaker and FirefoxOS).

Third, I heard that cross-community communication isn’t working well --
that it’s fragmented and on many different channels and back-channels, that
it’s not forthright and open, and that sometimes it is totally absent/quiet.

Fourth, I heard there is unresolved conflict between individuals within the
community, and that this continues to cause substantial tension. I heard
some very active contributors have outright left or pulled back in part
because of this conflict.

Fifth, I heard that in addition to local challenges in India, there are
some global causes to the current situation in India. These include changes
in Mozilla’s direction and programs, unclear communication and
expectations, and unresolved issues such as the Reps Budget process and
Recognition process not being optimized.

In summary, the structures and processes that once made up how Mozilla
India worked (and how Mozillians related to it) are broken. This is
threatening the health of Mozilla India. And I heard that people think it’s
urgent to do something about this.

Unity in diversity: We believe in Mozilla India and its potential

What I also heard, unequivocally, is that people are longing for Mozilla
India to work. Numerous times people said to me -- with great emotion in
their voice and on their face -- “yes, I want a healthy, strong Mozilla
India that has unity in diversity.”

>From what I’ve heard, a strong and unified Mozilla India will bring more
impact, more learning and more scale. People gave examples of how advocacy,
web literacy, innovation in IoT and other areas, and even growing new
technical areas like Rust/Servo and WebVR would all benefit from
coordination and learning between people and sub-communities. They also
gave examples of how there could be tools and lessons shared on growing and
maintaining communities in India -- that this would bring efficiencies and
innovation.

I will add my own comment here based on what I saw this trip and what I
know about where Mozilla is headed: There is a massive opportunity for
Mozilla’s mission in Mozilla India being healthy and strong. Given that
Mozilla India is, by far, the largest Mozilla community in the world (and
also has the most individual contributors working with functional
teams/areas), this is important for Mozilla and for the Participation Team.

It must be designed with some core principles

I did hear a quite a range of different ideas on how Mozilla India should
work -- I think deciding on a design is the core of the work to be done.

However, I heard a small number of common and strongly held core principles
that should drive this design. These principles come from a deep sense of
the Mozilla mission, from cultural realities across India, and potentially
from fear of what people want to make sure doesn’t happen to Mozilla India.

In any case, these core principles are an excellent starting point.

Let me try to articulate what I heard, with the caveat that I think what
I’ve written below should only be the starting point for articulating these
core principles. I’m not in the community, so I’m not going to be able to
get these exactly right:

-

We believe in distributed “leadership” and decision-making
-

We believe that coordinated goals and action will bring more impact
-

We believe that we can learn from one another

Recommendations again: Time for a reset

One option in responding to all of the above would be to continue on the
same path, adding more energy and tweaking the structures and processes.
This would mean the community being organized in roughly the same way as in
past years, with a Task Force meetup soon, adding or removing task forces,
and working on a roadmap for the year. While there were some voices that
advocated for this approach, most people I talked with thought a more
substantial reset was needed.

One person said it best during my trip: “You can’t clear a mud-puddle by
just adding more water.”

I’ll also make my own note here: Mozilla has changed a lot and Mozilla
India has grown massively since the community structures and processes were
originally set up 4-5 years ago. From all of my experience and study about
how communities and organizations develop, it’s very natural to need a more
substantial step-back and reset.

So here’s the recommendations again:

1.

Mozilla India needs a substantial reset -- in goals, structure and work
processes
2.

One part of this reset should include an Indian Community Gathering of
the most active contributors, probably in early August. The overall purpose
of this would be to finalize the design of the vision, goals, structure and
work processes.
3.

I recommend forming a Convening Group made up of 1-2 people from each
major sub-community to help guide the planning of the Indian Community
Gathering. This group should be formed ASAP, start work immediately
thereafter, and aim to meet in-person sometime in the next 6 weeks.
4.

I recommend that the content be constructed and facilitated by someone
other than the participants of this gathering (including the Convening
Group). One of our commitments from the Participation Team would be to help
find an India-based consultant who could take on this facilitation, or to
have our team take this on directly.
5.

In order for the above to be successful, an important commitment of the
Participation Team (along with Reps Council) needs to be:
1.

Providing clarity on where Mozilla is going
2.

Articulating contribution/participation goals and areas from across
Mozilla
3.

A set of well supported participation programs


Time to discuss -- quickly!

These thoughts and ideas already come from your community. I strongly
recommend elaborating on them through discussion and then acting quickly
(within a couple of weeks). Our team is here to support you, and I’m
specifically happy to clarify anything above and share more ideas.

Let me finish with this. I walked away from this trip with a sense that the
talent and commitment is present within your community to build something
truly special, something important for Mozilla’s mission and the world. It
felt like the time was ripe for starting down this path. I left hopeful,
optimistic and excited.

Onward,
George

--
George Roter
Head of Core Contributors, Participation

irc: geroter | skype: geroter
Cell - Germany: +49 172 714 2439
Cell - USA: +1 650.210.6953
<650%20308%208443>

George Roter

unread,
Jun 3, 2016, 6:24:33 PM6/3/16
to community-india, Prathamesh Chavan, umesh agarwal, Harsha Vardhan, Jafar Muhammed, Mehul Patel, Shahid Farooqui, Biraj Karmakar, anup mishra, Rajesh Ranjan, Faisal Aziz, Participation Team

rab...@gmail.com

unread,
Jun 4, 2016, 2:17:03 AM6/4/16
to
Hi Everybody,

I have just created a discourse thread on this. Mailing list doesn't seem quite a good option to have this discussion. So please head over to https://discourse.mozilla-community.org/t/mozilla-india-community-refresh-a-take-from-george-discussion/9074 with coffee and your favourite mechanical keyboard and tinfoil hat.

We will need a lot of brainstorming, hair pulling and clever hacks to get out of it efficiently.

Regards,
Rabimba

viswaprasath

unread,
Jun 4, 2016, 7:11:01 AM6/4/16
to community-india
Hi Community members,

We are very happy George joined us at different places. Hope you had very
good time in India.

As mentioned, it will be helpful if the goals of upcoming days are clearly
conveyed to contributors in mailing lists. Even before the community India
Gathering which seems to be happening in early August, one time we need to
know and understand what are goals of remaining 2016-2017.

As said in previous mail by you, sometime goal setting has been done by
sub-communities. One sub-community focus more on Marketplace while other on
Webmaker and some other on Rust/Servo and so on. And also as you said
knowledge transfer / Communication between sub-communities are very less.
Hope understanding the goals clearly of Contributors and Mozilla Vision in
upcoming days can fix this easily.

For Recognition part, at least inside India Jafar is planning to share
contributor of Month or similar to that. Many contributors started to
understand when we do contribution properly we learn things and recognition
comes by itself. If in future we are planning for the Different Task Force
group, then Task force leaders / mentors can try to find Contributor of
Month in their task force. By this surely contributors love to come back
and contribute.

One of the thing sub-communities fixing the problem of knowledge transfer,
I personally feel even if we have India community with Good task force
members, it may need to have atleast one person per sub-community or
region. The one of reason is Language barrier, at least in Tamilnadu many
speak prefer to learn in Tamil or in English. It is not always possible to
bring people to North India to South India or vice versa for training
something. I have made session on Colleges, when I started I used to have
presentation fully on English, understood it is not helping or motivating
people, then tried English + Tamil, many people enjoyed learning.



Thank you
> _______________________________________________
> community-india mailing list
> communi...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/community-india
>



--
Web is open so Code is poetry
http://iamvp7.github.io/

Galaxy Kadiyala

unread,
Jun 5, 2016, 3:24:05 AM6/5/16
to community-india
Thanks, George for summarizing your observations. It depicts the exact
condition of the Indian community.

Me and Abhiram would love to help in planning the gathering from Bangalore.

Best,
Galaxy

On 4 June 2016 at 03:54, <community-i...@lists.mozilla.org> wrote:

> Send community-india mailing list submissions to
> communi...@lists.mozilla.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.mozilla.org/listinfo/community-india
> or, via email, send a message with subject or body 'help' to
> community-i...@lists.mozilla.org
>
> You can reach the person managing the list at
> community-...@lists.mozilla.org
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of community-india digest..."
>
>
> Today's Topics:
>
> 1. Re: Regional Communities and their management [George in
> India] (umesh agarwal)
> 2. Re: Regional Communities and their management [George in
> India] (abhi1...@gmail.com)
> 3. Recommendations for Indian community following my trip
> (George Roter)
> 4. Recommendations for Indian community following my trip
> (George Roter)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 3 Jun 2016 20:49:41 +0530
> From: umesh agarwal <umesh.a...@gmail.com>
> To: viswaprasath <shihan...@gmail.com>
> Cc: anup mishra <anupkuma...@gmail.com>, community-india
> <communi...@lists.mozilla.org>, Mehul Patel
> <iamrow...@gmail.com>, Harsha Vardhan
> <harshavar...@gmail.com>, Prathamesh Chavan
> <musicandp...@gmail.com>, Biraj Karmakar <brn...@gmail.com>
> Subject: Re: [Mozilla India] Regional Communities and their management
> [George in India]
> Message-ID:
> <
> CAMucC9xYEd+EY_+YRPMt2nfp...@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Adding Prathamesh so that he can share the details for Pune event.
>
> Thank You
> Regards
> Umesh Agarwal
>
> On Thu, Jun 2, 2016 at 10:25 PM, viswaprasath <shihan...@gmail.com>
> wrote:
>
> > HI All,
> >
> > Just adding other coordinators. So they can remember to share their
> > Minutes of meetings.
> > Will be happy to know insights from all the meetings.
> >
> > Thank you
> >
> > On Thu, Jun 2, 2016 at 12:55 PM, Abhiram Ravikumar <abhi1...@gmail.com
> >
> > wrote:
> >
> >> Hi everyone,
> >>
> >> As most of you know George from Mozilla's Participation Team is touring
> >> India to meet different regional communities across the country.
> >>
> >> The discussion in Bangalore was majorly on 4 fronts.
> >>
> >> 1. Discussion with regard to what the mission of Mozilla is, in the
> >> current context vis-a-vis Google & Facebook
> >> 2. Participation team and innovation - strategies used to funnel &
> >> prioritize ideas
> >> 3. Mozilla's advances in IoT, Rust and Servo - backed up by a Rust
> >> meetup in Bangalore in early July
> >> 4. Reinventing Mozilla's campus presence
> >>
> >> A separate discussion which took shape was the working model of the task
> >> forces v/s regional communities. Hitherto, we had been working on the
> task
> >> force basis which is a functional aspect - which is still working well
> for
> >> task forces like Social Media and Policy & advocacy. Other task forces
> are
> >> non-existent either because of inactivity or Mozilla's decision to end
> the
> >> project (webmaker).
> >>
> >> In the past year however, we have seen the emergence of regional nuclear
> >> communities although there was no structure built for such an emergence.
> >> It
> >> just happened organically, which has showed great signs at Rajasthan,
> >> Gujarat and Indore. So, what is the further course of action? Do we help
> >> shaping regional contributions or take up functional areas or both? One
> of
> >> the solutions could be that we set a basic minimum criteria for a
> >> community
> >> to fulfill and later foster them to organically develop. These are some
> of
> >> the questions we need to answer as a community.
> >>
> >> Another discussion was about how to partner with research institutions
> and
> >> their professors to focus on path breaking innovations.
> >>
> >> Do check out and post your replies to a related discussion on community
> >> here:
> >>
> >>
> https://discourse.mozilla-community.org/t/what-does-a-mozilla-community-mean/8999
> >> .
> >>
> >> Feel free to reply to this mailing thread with the discussions in other
> >> parts of India. If you've attended the Bangalore meetup and I've missed
> >> out
> >> any details, feel free to add them.
> >>
> >> --
> >> Regards,
> >> Abhiram Ravikumar
> >> Regional Ambassador Lead, Mozilla
> >> http://abhiramrk.com/
> >> _______________________________________________
> >> community-india mailing list
> >> communi...@lists.mozilla.org
> >> https://lists.mozilla.org/listinfo/community-india
> >>
> >
> >
> >
> > --
> > Web is open so Code is poetry
> > http://iamvp7.github.io/
> >
>
>
> ------------------------------
>
> Message: 2
> Date: Fri, 3 Jun 2016 08:20:14 -0700 (PDT)
> From: abhi1...@gmail.com
> To: communi...@lists.mozilla.org
> Subject: Re: [Mozilla India] Regional Communities and their management
> [George in India]
> Message-ID: <7af0a039-8ebe-4225...@googlegroups.com>
> Content-Type: text/plain; charset=UTF-8
>
> On Thursday, 2 June 2016 22:42:50 UTC+5:30, Rabimba Karanjai wrote:
> > Are the topics presented here up for *more* discussion? If they are then
> a
> > discourse thread will be helpful.
> > If they are not, will wait for other MoM?s to see what different
> discussion
> > took place between other communities. Or if they are al same.
> >
>
> Hi Rabimba,
>
> Yes the topics raised in the thread are up for more discussion. There's
> already a discourse link [1] mentioned in the discussion, started by Akshay
> with regard to community dynamics. Please feel free to raise your thoughts
> over there or on the mailing list.
>
> A gentle reminder - please avoid replying to messages with subject line
> having "community-india Digest" as the flow of the thread gets truncated.
> As mentioned earlier, reply on the Google groups [2] or just write "Re: +
> <subject line>" if you'd like to reply from your inbox.
>
> Thank you.
>
> [1] -
> https://discourse.mozilla-community.org/t/what-does-a-mozilla-community-mean/8999
> [2] - https://groups.google.com/forum/#!forum/mozilla.community.india
>
>
> ------------------------------
>
> Message: 3
> Date: Sat, 4 Jun 2016 00:09:35 +0200
> From: George Roter <gro...@mozilla.com>
> To: community-india <communi...@lists.mozilla.org>
> Subject: [Mozilla India] Recommendations for Indian community
> following my trip
> Message-ID:
> <
> CAET3-AFqH51RA8_vndaNg5HS...@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> *[Note: Please forward to people who need to read this and/or post it in
> other venues if that's appropriate.]*
>
>
> Dear Mozillians in India,
>
> First, let me thank all the Mozillians who spent time in meetups and helped
> organized my whirlwind 6 day, 6 community visit in India this past week
> (Pune - Hyderabad - Bangalore - Ahmedabad - Kolkata - Delhi). Let me also
> take this chance to thank all of you in India who are so obviously deeply
> committed to Mozilla?s manifesto and mission, and put your actions where
> activities, projects, and Mozillians? identities has shifted substantially
> toward sub-communities (e.g. Mozilla Kerala, Mozilla Pune, MozPacers, etc).
> With this, there has been the emergence and growth of new sub-communities.
>
> Second, I heard that there has been a significant reduction in the activity
> of the functional task forces -- the model that was previously the
> connective tissue of Mozilla India. Basically, people said that, apart from
> a few exceptions, nothing is really going on with the task forces now.
>
> This reduced task force activity is probably a complex combination of a
> number of factors, including the sub-community growth, personal conflicts
> within the community, changing and unclear Mozilla goals and support, and
> Mozilla ceasing some core projects (namely Webmaker and FirefoxOS).
>
> Third, I heard that cross-community communication isn?t working well --
> that it?s fragmented and on many different channels and back-channels, that
> it?s not forthright and open, and that sometimes it is totally
> absent/quiet.
>
> Fourth, I heard there is unresolved conflict between individuals within the
> community, and that this continues to cause substantial tension. I heard
> some very active contributors have outright left or pulled back in part
> because of this conflict.
>
> Fifth, I heard that in addition to local challenges in India, there are
> some global causes to the current situation in India. These include changes
> in Mozilla?s direction and programs, unclear communication and
> expectations, and unresolved issues such as the Reps Budget process and
> Recognition process not being optimized.
>
> In summary, the structures and processes that once made up how Mozilla
> India worked (and how Mozillians related to it) are broken. This is
> threatening the health of Mozilla India. And I heard that people think it?s
> urgent to do something about this.
>
> Unity in diversity: We believe in Mozilla India and its potential
>
> What I also heard, unequivocally, is that people are longing for Mozilla
> India to work. Numerous times people said to me -- with great emotion in
> their voice and on their face -- ?yes, I want a healthy, strong Mozilla
> India that has unity in diversity.?
>
> >From what I?ve heard, a strong and unified Mozilla India will bring more
> impact, more learning and more scale. People gave examples of how advocacy,
> web literacy, innovation in IoT and other areas, and even growing new
> technical areas like Rust/Servo and WebVR would all benefit from
> coordination and learning between people and sub-communities. They also
> gave examples of how there could be tools and lessons shared on growing and
> maintaining communities in India -- that this would bring efficiencies and
> innovation.
>
> I will add my own comment here based on what I saw this trip and what I
> know about where Mozilla is headed: There is a massive opportunity for
> Mozilla?s mission in Mozilla India being healthy and strong. Given that
> Mozilla India is, by far, the largest Mozilla community in the world (and
> also has the most individual contributors working with functional
> teams/areas), this is important for Mozilla and for the Participation Team.
>
> It must be designed with some core principles
>
> I did hear a quite a range of different ideas on how Mozilla India should
> work -- I think deciding on a design is the core of the work to be done.
>
> However, I heard a small number of common and strongly held core principles
> that should drive this design. These principles come from a deep sense of
> the Mozilla mission, from cultural realities across India, and potentially
> from fear of what people want to make sure doesn?t happen to Mozilla India.
>
> In any case, these core principles are an excellent starting point.
>
> Let me try to articulate what I heard, with the caveat that I think what
> I?ve written below should only be the starting point for articulating these
> core principles. I?m not in the community, so I?m not going to be able to
> get these exactly right:
>
> -
>
> We believe in distributed ?leadership? and decision-making
> -
>
> We believe that coordinated goals and action will bring more impact
> -
>
> We believe that we can learn from one another
>
> Recommendations again: Time for a reset
>
> One option in responding to all of the above would be to continue on the
> same path, adding more energy and tweaking the structures and processes.
> This would mean the community being organized in roughly the same way as in
> past years, with a Task Force meetup soon, adding or removing task forces,
> and working on a roadmap for the year. While there were some voices that
> advocated for this approach, most people I talked with thought a more
> substantial reset was needed.
>
> One person said it best during my trip: ?You can?t clear a mud-puddle by
> just adding more water.?
>
> I?ll also make my own note here: Mozilla has changed a lot and Mozilla
> India has grown massively since the community structures and processes were
> originally set up 4-5 years ago. From all of my experience and study about
> how communities and organizations develop, it?s very natural to need a more
> substantial step-back and reset.
>
> So here?s the recommendations again:
> (within a couple of weeks). Our team is here to support you, and I?m
> specifically happy to clarify anything above and share more ideas.
>
> Let me finish with this. I walked away from this trip with a sense that the
> talent and commitment is present within your community to build something
> truly special, something important for Mozilla?s mission and the world. It
> felt like the time was ripe for starting down this path. I left hopeful,
> optimistic and excited.
>
> Onward,
> George
>
> --
> George Roter
> Head of Core Contributors, Participation
>
> irc: geroter | skype: geroter
> Cell - Germany: +49 172 714 2439
> Cell - USA: +1 650.210.6953
> <650%20308%208443>
>
>
> ------------------------------
>
> Message: 4
> Date: Sat, 4 Jun 2016 00:00:48 +0200
> From: George Roter <gro...@mozilla.com>
> To: community-india <communi...@lists.mozilla.org>, Prathamesh
> Chavan <musicandp...@gmail.com>, umesh agarwal
> <umesh.a...@gmail.com>, Harsha Vardhan
> <harshavar...@gmail.com>, Jafar Muhammed
> <pmjcre...@gmail.com>, Mehul Patel <
> iamrow...@gmail.com>,
> Shahid Farooqui <shahidf...@gmail.com>, Biraj Karmakar
> <brn...@gmail.com>, anup mishra <anupkuma...@gmail.com>,
> Rajesh Ranjan <rajes...@gmail.com>, Faisal Aziz
> <faisala...@gmail.com>
> Cc: Participation Team <partic...@mozilla.com>
> Subject: [Mozilla India] Recommendations for Indian community
> following my trip
> Message-ID:
> <
> CAET3-AH7hdeQygBmqQ_6MB-b...@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> *[Note: Please forward to people who need to read this and/or post it in
> other venues if that's appropriate.]*
>
>
> Dear Mozillians in India,
>
> First, let me thank all the Mozillians who spent time in meetups and helped
> organized my whirlwind 6 day, 6 community visit in India this past week
> (Pune - Hyderabad - Bangalore - Ahmedabad - Kolkata - Delhi). Let me also
> take this chance to thank all of you in India who are so obviously deeply
> committed to Mozilla?s manifesto and mission, and put your actions where
> activities, projects, and Mozillians? identities has shifted substantially
> toward sub-communities (e.g. Mozilla Kerala, Mozilla Pune, MozPacers, etc).
> With this, there has been the emergence and growth of new sub-communities.
>
> Second, I heard that there has been a significant reduction in the activity
> of the functional task forces -- the model that was previously the
> connective tissue of Mozilla India. Basically, people said that, apart from
> a few exceptions, nothing is really going on with the task forces now.
>
> This reduced task force activity is probably a complex combination of a
> number of factors, including the sub-community growth, personal conflicts
> within the community, changing and unclear Mozilla goals and support, and
> Mozilla ceasing some core projects (namely Webmaker and FirefoxOS).
>
> Third, I heard that cross-community communication isn?t working well --
> that it?s fragmented and on many different channels and back-channels, that
> it?s not forthright and open, and that sometimes it is totally
> absent/quiet.
>
> Fourth, I heard there is unresolved conflict between individuals within the
> community, and that this continues to cause substantial tension. I heard
> some very active contributors have outright left or pulled back in part
> because of this conflict.
>
> Fifth, I heard that in addition to local challenges in India, there are
> some global causes to the current situation in India. These include changes
> in Mozilla?s direction and programs, unclear communication and
> expectations, and unresolved issues such as the Reps Budget process and
> Recognition process not being optimized.
>
> In summary, the structures and processes that once made up how Mozilla
> India worked (and how Mozillians related to it) are broken. This is
> threatening the health of Mozilla India. And I heard that people think it?s
> urgent to do something about this.
>
> Unity in diversity: We believe in Mozilla India and its potential
>
> What I also heard, unequivocally, is that people are longing for Mozilla
> India to work. Numerous times people said to me -- with great emotion in
> their voice and on their face -- ?yes, I want a healthy, strong Mozilla
> India that has unity in diversity.?
>
> >From what I?ve heard, a strong and unified Mozilla India will bring more
> impact, more learning and more scale. People gave examples of how advocacy,
> web literacy, innovation in IoT and other areas, and even growing new
> technical areas like Rust/Servo and WebVR would all benefit from
> coordination and learning between people and sub-communities. They also
> gave examples of how there could be tools and lessons shared on growing and
> maintaining communities in India -- that this would bring efficiencies and
> innovation.
>
> I will add my own comment here based on what I saw this trip and what I
> know about where Mozilla is headed: There is a massive opportunity for
> Mozilla?s mission in Mozilla India being healthy and strong. Given that
> Mozilla India is, by far, the largest Mozilla community in the world (and
> also has the most individual contributors working with functional
> teams/areas), this is important for Mozilla and for the Participation Team.
>
> It must be designed with some core principles
>
> I did hear a quite a range of different ideas on how Mozilla India should
> work -- I think deciding on a design is the core of the work to be done.
>
> However, I heard a small number of common and strongly held core principles
> that should drive this design. These principles come from a deep sense of
> the Mozilla mission, from cultural realities across India, and potentially
> from fear of what people want to make sure doesn?t happen to Mozilla India.
>
> In any case, these core principles are an excellent starting point.
>
> Let me try to articulate what I heard, with the caveat that I think what
> I?ve written below should only be the starting point for articulating these
> core principles. I?m not in the community, so I?m not going to be able to
> get these exactly right:
>
> -
>
> We believe in distributed ?leadership? and decision-making
> -
>
> We believe that coordinated goals and action will bring more impact
> -
>
> We believe that we can learn from one another
>
> Recommendations again: Time for a reset
>
> One option in responding to all of the above would be to continue on the
> same path, adding more energy and tweaking the structures and processes.
> This would mean the community being organized in roughly the same way as in
> past years, with a Task Force meetup soon, adding or removing task forces,
> and working on a roadmap for the year. While there were some voices that
> advocated for this approach, most people I talked with thought a more
> substantial reset was needed.
>
> One person said it best during my trip: ?You can?t clear a mud-puddle by
> just adding more water.?
>
> I?ll also make my own note here: Mozilla has changed a lot and Mozilla
> India has grown massively since the community structures and processes were
> originally set up 4-5 years ago. From all of my experience and study about
> how communities and organizations develop, it?s very natural to need a more
> substantial step-back and reset.
>
> So here?s the recommendations again:
> (within a couple of weeks). Our team is here to support you, and I?m
> specifically happy to clarify anything above and share more ideas.
>
> Let me finish with this. I walked away from this trip with a sense that the
> talent and commitment is present within your community to build something
> truly special, something important for Mozilla?s mission and the world. It
> felt like the time was ripe for starting down this path. I left hopeful,
> optimistic and excited.
>
> Onward,
> George
>
> --
> George Roter
> Head of Core Contributors, Participation
>
> irc: geroter | skype: geroter
> Cell - Germany: +49 172 714 2439
> Cell - USA: +1 650.210.6953
> <650%20308%208443>
>
>
> ------------------------------
>
> Subject: Digest Footer
>
> _______________________________________________
> community-india mailing list
> communi...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/community-india
>
>
> ------------------------------
>
> End of community-india Digest, Vol 82, Issue 4
> **********************************************
>

Anivar Aravind

unread,
Jun 5, 2016, 3:50:19 AM6/5/16
to George Roter, community-india
Dear George and Community members

Totally agreeing with the observations and recommendations. Mozilla India
need an organizational restructuring .
Apart from policy and advocacy areas and related social media areas , there
was not much activity last year .
if needed, I can help in convening group with my limited time
availability.

~ regards
Anivar

On Sat, Jun 4, 2016 at 3:39 AM, George Roter <gro...@mozilla.com> wrote:

> *[Note: Please forward to people who need to read this and/or post it in
> other venues if that's appropriate.]*
>
>
> Dear Mozillians in India,
>
> First, let me thank all the Mozillians who spent time in meetups and helped
> organized my whirlwind 6 day, 6 community visit in India this past week
> (Pune - Hyderabad - Bangalore - Ahmedabad - Kolkata - Delhi). Let me also
> take this chance to thank all of you in India who are so obviously deeply
> committed to Mozilla’s manifesto and mission, and put your actions where
> activities, projects, and Mozillians’ identities has shifted substantially
> toward sub-communities (e.g. Mozilla Kerala, Mozilla Pune, MozPacers, etc).
> With this, there has been the emergence and growth of new sub-communities.
>
> Second, I heard that there has been a significant reduction in the activity
> of the functional task forces -- the model that was previously the
> connective tissue of Mozilla India. Basically, people said that, apart from
> a few exceptions, nothing is really going on with the task forces now.
>
> This reduced task force activity is probably a complex combination of a
> number of factors, including the sub-community growth, personal conflicts
> within the community, changing and unclear Mozilla goals and support, and
> Mozilla ceasing some core projects (namely Webmaker and FirefoxOS).
>
> Third, I heard that cross-community communication isn’t working well --
> that it’s fragmented and on many different channels and back-channels, that
> it’s not forthright and open, and that sometimes it is totally
> absent/quiet.
>
> Fourth, I heard there is unresolved conflict between individuals within the
> community, and that this continues to cause substantial tension. I heard
> some very active contributors have outright left or pulled back in part
> because of this conflict.
>
> Fifth, I heard that in addition to local challenges in India, there are
> some global causes to the current situation in India. These include changes
> in Mozilla’s direction and programs, unclear communication and
> expectations, and unresolved issues such as the Reps Budget process and
> Recognition process not being optimized.
>
> In summary, the structures and processes that once made up how Mozilla
> India worked (and how Mozillians related to it) are broken. This is
> threatening the health of Mozilla India. And I heard that people think it’s
> urgent to do something about this.
>
> Unity in diversity: We believe in Mozilla India and its potential
>
> What I also heard, unequivocally, is that people are longing for Mozilla
> India to work. Numerous times people said to me -- with great emotion in
> their voice and on their face -- “yes, I want a healthy, strong Mozilla
> India that has unity in diversity.”
>
> From what I’ve heard, a strong and unified Mozilla India will bring more
> impact, more learning and more scale. People gave examples of how advocacy,
> web literacy, innovation in IoT and other areas, and even growing new
> technical areas like Rust/Servo and WebVR would all benefit from
> coordination and learning between people and sub-communities. They also
> gave examples of how there could be tools and lessons shared on growing and
> maintaining communities in India -- that this would bring efficiencies and
> innovation.
>
> I will add my own comment here based on what I saw this trip and what I
> know about where Mozilla is headed: There is a massive opportunity for
> Mozilla’s mission in Mozilla India being healthy and strong. Given that
> Mozilla India is, by far, the largest Mozilla community in the world (and
> also has the most individual contributors working with functional
> teams/areas), this is important for Mozilla and for the Participation Team.
>
> It must be designed with some core principles
>
> I did hear a quite a range of different ideas on how Mozilla India should
> work -- I think deciding on a design is the core of the work to be done.
>
> However, I heard a small number of common and strongly held core principles
> that should drive this design. These principles come from a deep sense of
> the Mozilla mission, from cultural realities across India, and potentially
> from fear of what people want to make sure doesn’t happen to Mozilla India.
>
> In any case, these core principles are an excellent starting point.
>
> Let me try to articulate what I heard, with the caveat that I think what
> I’ve written below should only be the starting point for articulating these
> core principles. I’m not in the community, so I’m not going to be able to
> get these exactly right:
>
> -
>
> We believe in distributed “leadership” and decision-making
> -
>
> We believe that coordinated goals and action will bring more impact
> -
>
> We believe that we can learn from one another
>
> Recommendations again: Time for a reset
>
> One option in responding to all of the above would be to continue on the
> same path, adding more energy and tweaking the structures and processes.
> This would mean the community being organized in roughly the same way as in
> past years, with a Task Force meetup soon, adding or removing task forces,
> and working on a roadmap for the year. While there were some voices that
> advocated for this approach, most people I talked with thought a more
> substantial reset was needed.
>
> One person said it best during my trip: “You can’t clear a mud-puddle by
> just adding more water.”
>
> I’ll also make my own note here: Mozilla has changed a lot and Mozilla
> India has grown massively since the community structures and processes were
> originally set up 4-5 years ago. From all of my experience and study about
> how communities and organizations develop, it’s very natural to need a more
> substantial step-back and reset.
>
> So here’s the recommendations again:
> (within a couple of weeks). Our team is here to support you, and I’m
> specifically happy to clarify anything above and share more ideas.
>
> Let me finish with this. I walked away from this trip with a sense that the
> talent and commitment is present within your community to build something
> truly special, something important for Mozilla’s mission and the world. It
> felt like the time was ripe for starting down this path. I left hopeful,
> optimistic and excited.
>
> Onward,
> George
>
> --
> George Roter
> Head of Core Contributors, Participation
>
> irc: geroter | skype: geroter
> Cell - Germany: +49 172 714 2439
> Cell - USA: +1 650.210.6953
> <650%20308%208443>

Biraj Karmakar

unread,
Jun 5, 2016, 4:44:05 AM6/5/16
to George Roter, community-india
Hi George and fellow community members,

I totally agree with your observations and recommendations. Yes we
need a substantial reset on goals, structure and work process.

So I would love to help to be part of Indian Community Gathering
convening group from Kolkata.
--
Thank You

Biraj Karmakar
Twitter :*@birajkarmakar*

Meghraj Suthar

unread,
Jun 5, 2016, 5:02:43 AM6/5/16
to Biraj Karmakar, George Roter, community-india
Hola Everyone,

Thanks George for visiting us.

+1.

Mozilla India really need a gathering to reclaim the diversity of regional
communities.

Convening from a Rajasthan Group.

viswaprasath

unread,
Jun 5, 2016, 6:24:22 AM6/5/16
to community-india, George Roter
Hi George,

Me and Karthikeyan would like to join this planning group from Tamilnadu.


Thank you
On Sun, Jun 5, 2016 at 2:32 PM, Meghraj Suthar <meghraj...@gmail.com>
wrote:

umesh agarwal

unread,
Jun 5, 2016, 10:49:12 AM6/5/16
to viswaprasath, George Roter, community-india
Hello Guys,

Its great to see that we are still Mozilla India and we think in the same
way!

Will get some update by the end of this week. So stay tuned :)

Thank You
Regards
Umesh Agarwal

Harsha Vardhan

unread,
Jun 6, 2016, 10:15:32 AM6/6/16
to George Roter, community-india, anup mishra, Participation Team, Mehul Patel, Shahid Farooqui, Jafar Muhammed, Rajesh Ranjan, Prathamesh Chavan, Faisal Aziz, Biraj Karmakar, umesh agarwal
Hi George,

Thank you for summing up your observations and the recommendations from
your tour.

It was inspiring while listening to our peer community members on stepping
up to refresh and reset the community. And as you've said, a community
gathering is a must to bring back the energy and also to be clear about the
functioning of other local communities.

My self and Santosh would be the team from 'Mozilla Hyderabad' to help
guide the planning of Indian Community Gathering.

Best,
Harsha Vardhan,
Mozilla Hyderabad.
--
Best,

Harsha Vardhan
Community and Operations, Collab House
<https://www.facebook.com/CollabHouse/?fref=ts>
Mozillian - ReMo <https://reps.mozilla.org/u/HarshaVardhan/> | LinkedIN
<https://www.linkedin.com/in/harsha-vardhan-04752a87?trk=hp-identity-name>
| Facebook <https://www.facebook.com/harsha.vardhan.50364592> | Twitter
<https://twitter.com/harshanotharsh>

rab...@gmail.com

unread,
Jun 12, 2016, 4:18:31 PM6/12/16
to
I would encourage everyone to actually start a discussion in the discourse thread with the topics which came out of his experience. The only discussion I see here(no discussion at all in discourse) post George's visit are mostly "Thank You".

abhi1...@gmail.com

unread,
Jun 13, 2016, 9:30:06 AM6/13/16
to
On Monday, 13 June 2016 01:48:31 UTC+5:30, rab...@gmail.com wrote:
> I would encourage everyone to actually start a discussion in the discourse thread with the topics which came out of his experience. The only discussion I see here(no discussion at all in discourse) post George's visit are mostly "Thank You".

Hi Rabimba,

There have already been quite a few discussions regarding this off the list initiated by the Indian council members. We were supposed to have an update on this by today, I will check with them.

umesh agarwal

unread,
Jun 13, 2016, 4:20:50 PM6/13/16
to community-india, Abhiram Ravikumar, Prathamesh Chavan, Faisal Aziz, ankit gadgil, Shahid Farooqui
HI Guys,

We are still working with the participation team! Due to All-hands London
expect some delay in the updates.

We will be back soon with some important updates. Stay tuned :)



Thank You
Regards
Umesh Agarwal

Akshay S Dinesh

unread,
Jan 14, 2019, 4:49:32 AM1/14/19
to George Roter, Emma Irwin, Emma Irwin, Sukhmani Grover, Mrinalini Dayal, Lucy Harris, Lucy Harris, community-india
Dear George, Emma, Lucy, Haiyy, and others.

I write to all of you because I don't know whom to write to. Also CC'ing
Mozilla India community email group.

What is the strategy that is being followed in India to help mission driven
mozillians contribute better?

I quote an email from George after he came to India years ago.

And I ask a question here
https://discourse.mozilla.org/t/group-registration-pilot-strategy-for-2019/33644/6?u=asdofindia
which essentially boils down to the previous paragraph: what is the
strategy being followed in India to help mission driven mozillians succeed?

You could respond on discourse/email/blog/wherever.

I'm forced to ask this only because there is no completeness in the
communication behind "group registration". Has the decision already been
made that communities will be now free to register? Is Mozilla Community
going to be next Mozilla Club? Are we repeating history again? What is
happening?

Meanwhile, contributors are indeed losing interest. I do want to help. But
not when the "leadership" isn't clearly leading anywhere.

Akshay


On Fri, Nov 30, 2018, 8:16 AM Akshay S Dinesh <asdof...@gmail.com wrote:

> George,
>
> I am sending this back to you because I give you respect for understanding
> what is happening on the ground while still trying to bring in change.
>
> I am sad that you're no longer worried about the India community. How do I
> know?
>
> Because just what is this strategy?
>
>
> https://discourse.mozilla.org/t/group-registration-pilot-strategy-for-2019/33644/6?u=asdofindia
>
> I see no strategy here.
>
> Also, why do a half hearted "pilot" when the decision on what needs to be
> done is already made?
>
> I hope to see your response in the discourse thread.
>
> Concerned Mozillian,
> Akshay
>
> https://mozillians.org/u/asdofindia
>
> ---------- Forwarded message ---------
> From: George Roter <gro...@mozilla.com>
> Date: Sat 4 Jun, 2016, 3:40 AM
> Subject: [Mozilla India] Recommendations for Indian community following my
> trip
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