Mongo LAB connection failing <<< connection attempt failed at src/mongo/shell/mongo.js:148 >>>

[hann...@myntra.com]

Hi Guys,

I am trying to access mongo db from shell. Below is the command used.

mongo dsxxxxxx.mongolab.com:xxxxx/dbname -u dbuser -p dbpassword

MongoDB shell version: 2.6.3

connecting to: dsxxxxxx.mongolab.com:xxxxx/dbname 

2014-07-09T13:52:44.890+0530 Error: couldn't connect to server dsxxxxxx.mongolab.com:xxxxx (21.12.160.255), connection attempt failed at src/mongo/shell/mongo.js:148

exception: connect failed

What should I do?

[Jared Cottrell]

It looks like your network is blocking access to that port. I'd recommend contacting your network administrator or trying from a different network.

To test your network connectivity alone (no credentials necessary) you can run this command. This example was run from my unprivileged laptop just now and demonstrates a successful test.

% mongo ds061158.mongolab.com:61158
MongoDB shell version: 2.6.1
connecting to: ds061158.mongolab.com:61158/test
rs-ds061158:PRIMARY> db.runCommand({ping:1});
{ "ok" : 1 }
rs-ds061158:PRIMARY> exit
bye

Our full connectivity troubleshooting guide is here: http://docs.mongolab.com/connecting/#help

Also, feel free to contact us as sup...@mongolab.com if you'd like us to dig into the specifics of your server or code. We're always happy to help!

Regards,

Jared

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