Getting batteries from China - suggestions?

[marc rassbach]

I have a dead electro-optical device because someone left it in the cold and ruined the Lithium batteries.

Peeling enough layers off of it shows the part to be #130 from http://www.aecbattery.com/UploadFiles/Files/%E6%B4%BD%E8%B0%88%E5%92%A8%E8%AF%A2--%E4%B8%8B%E8%BD%BD%E4%B8%AD%E5%BF%83/AEC%E7%94%B5%E8%8A%AF%E5%9E%8B%E5%8F%B7%E8%A1%A8%20%20160401.pdf

AEC811836  440  8.04  18.4  36.2  7.0±2.0

My Chinese is, well, just like almost every American.  Their web page may, or may not, have accepted my contact info.

I'm now at a loss as to how to get the parts from the manufacturer to fix the device.

[Shane T.]

Long story short: ordered a cell-phone battery (li-ion) from China, they tried to ship it USPS, failed, then I got a refund...after waiting a little over a month.

Ordered 3 batteries for the same price (free shipping) from Walm....eh, I hate them, but you know which company I mean. Got them within a week.

My opinion is to buy local where you can since they'll understand US shipping laws.

[marc rassbach]

On Friday, October 14, 2016 at 12:38:39 AM UTC-5, Shane T. wrote:

My opinion is to buy local where you can since they'll understand US shipping laws.

The vendor of the product with the bad battery is a US company.   "locally" I can (could?) buy a replacement item at Target.    

The US vendor is 'non responsive' about getting batteries from them or repair costs as they have a new style of unit they'd rather sell.

"buying locally" hasn't really been a help when the 'local' vendor has a different agenda than my repair agenda.