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Error signature Microsoft Office word

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Lakshminarayana

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Jul 8, 2009, 1:02:01 PM7/8/09
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While I am typing and editing the word it hangs and error message appears
Error Signature
AppName: winword.exe App Ver.12.0 .4518.1014 AppStamp:45428028
ModName: msptls dll ModVer: 12.0.4518.1014 ModStamp:45412016
fDebug:0 Offset: 00011dae
Please give the solution

garfield-n-odie [MVP]

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Jul 8, 2009, 2:59:36 PM7/8/09
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It was good of you to quote the error signature, but it would
have been helpful if you had also quoted the actual error message
that led to this error signature. Based on your vague
description of what the problem actually is and exactly what you
are doing when the problem occurs, you might read about the issue
described in http://support.microsoft.com/?kbid=970214
"Description of the Word 2007 hotfix package (Msptls.msp): April
30, 2009" and see if it applies to your situation.

Terry Farrell

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Jul 8, 2009, 3:10:52 PM7/8/09
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If it is all documents, then it may be a corrupt or incompatible printer
driver too.

--
Terry Farrell - MSWord MVP

"Lakshminarayana" <Lakshmi...@discussions.microsoft.com> wrote in
message news:B561B1E6-5CEC-4A6D...@microsoft.com...

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