Contact HP Support, Ron.
Or post here:
http://forums11.itrc.hp.com/service/forums/categoryhome.do?categoryId=223
Or see
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=pl&cc=pl&product=15202&dlc=pl&docname=bps05703
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Ron Weaver wrote:
> I have Windows XP SP3. My HP Scanjet 3970 has an icon on the desk top
> which
> starts the HP Director program. When this is selected, I get two script
> error messages: One for Line 146 and one for Line 99. I have tried the
> following fixes including: A clean uninstall of all of all my HP equipment
> and deletion of HP folders in the program directory, Checking my internet
> options settings for Scripts to be sure the appropriate boxes were
> checked,
> installing the HP patches for IE 7, and performing Windows / HP Updates.
> Another fix I tried was to install MDAC SP1. I got the message "This setup
> does not support installing on this operating system". Any help would sure
> be appreciated. Thanks
> Ron
I would recommend trying the VueScan scanner program
http://www.hamrick.com
The Pro version has several useful additional features, such as scanner
calibration and inkjet printer calibration.
"TheWeave" <TheW...@discussions.microsoft.com> wrote in message
news:65483C5E-DFD9-42B6...@microsoft.com...
> Thanks PA
> They no longer support my Scanjet 3970. I will try your suggestions and
> report back here.
I had a similar problem, in November 2004, with HP Scanjet 2400. I
found the following solution in an HP forum,
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=60245&admit=109447626+1237625549783+28353475.
It worked for me, and you might want to give it a try.
"Go to windows explorer and go to these folders : C:\Program Files
\Hewlett Packard, locate Digital Imaging folder, right-click in it and
delete. Go to Control Panel, select Add/Remove Programs, locate HP
Digital Imaging and when the software ask the option, select Repair .
You may need the installation CD. Proceed with the installation,
restart your PC and let it go."