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SERIOUS COMPUTER PROBLEM!

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Robert

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Mar 14, 2008, 4:04:41 PM3/14/08
to
I have a Dell Dimension 8200 with XP, SP2, Comodo firewall,
Superantispyware, Windows Defender, AVG, Spywareblaster.

I was away for a week and when I returned my computer had alot of
updates and emails. I thought that I had gone through the updates
correctly when I got a message that my computer had a serious problem.
I tried to do a System Restore but nothing happened.

It went through 'a process' came back with this reply:

The System has recovered from a serious error:

BCCode:f4 BCP1:000000003 BCP2:871D0340
BCP3:871D04b4 BCP4:805FA160
OSVer:5_1_2600 SP:2_0 Product: 768_1

After it gave me the above message I thought it best to reboot the
system to make sure all was normal, but it didn't come back up
normally. Instead in came up with the following.


Checking file system on C:
The type of file system in NTFS

One of your disks (I only have a C:drive and DVD/RW) needs to be
checked for consistency. You may cancel the disk check but it is
strongloy recommended that you continue. To skip disk checking, press
any key within 10 second(s).

1 of 3


A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)

Tecnical Information:

Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thespud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887

At present it has been in the above CHKDSK loop for 48 hours and
hasn't moved from 1 of 3 !@ I can't logon to my computer or do
anything because it's been disabled.

I would appreciate any advice/suggestions to help me resolve this
problem. I can't logon or do anything! It's as if it has a virus and
Chkdsk shouldn't take 2 days to complete. I run my anti-virus and anti-
spyware programs regularly and have never had anything like this
happen.

In case you were wondering, I'm writing this at the library.


Thank you,

Robert

db ´¯`·.. ><)))º>` .. .

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Mar 14, 2008, 4:35:30 PM3/14/08
to
it sounds like you
went overboard with
"the protec-tion"

comodo firewall and
windows firewall are
probably both enable
and improperly configured.

you only need one and
i suggest the one from
microsoft.

next, you have a slue
of anti this and anti thats.

you only need one
anti virus and one
anti spyware.

i suggest avg and
spyware blaster;
though i use neither.

everything else can
be uninstalled.

further, because you may
have tried other anti virals
previous to those you mentioned,
they too could still be running
and without your knowledge.

after you uninstall some of
the softwares mentioned above
i would recommend running
a registry cleaner after rebooting:

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
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smlunatick

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Mar 14, 2008, 4:52:18 PM3/14/08
to

Way too much protection. Start by removimg most of the softwares you
have and keep AVG and Windows firewall only. This will eliminate
software "interactions" which causes a "mix up" and possibly your
problem.

Then, you can start adding back your software but only a few

Comodo Firewall (new updated today) -- Turn of Windows Firewall!!!!
Windows Defender
Spyware Blaster

(skip Superantispyware -- caused more problems for me.)

John Wunderlich

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Mar 14, 2008, 4:41:51 PM3/14/08
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Robert <magi...@hotmail.com> wrote in
news:74dde99f-8ffc-471e...@s13g2000prd.googlegroups.co
m:

If I were you at this point, I would boot my system from a free Live
Linux disk (such as Knoppix) and back up any data from the hard drive
that I could using the network or a USB drive.
<http://www.knopper.net/knoppix/index-en.html>

After that, you might want to save time and simply reload Windows from
stratch onto your hard drive. When you do that, it will ask to
reformat your hard drive... select the Full Format option (not the
quick option). This will test your entire disk and remap out any bad
disk sectors that may have contributed to your problem.

HTH,
John

Bob Harris

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Mar 14, 2008, 5:32:19 PM3/14/08
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I agree that saving your data via somehting like KNOPPIX CD or a Bart's PE CD wopuld be a good first step, just in case.
 
Next, Try running CHKDSK from the recovery console.  The format of the commandf in the recovery console is CJKDSK C: /R.  It may run for an hour or so, but should not loop.
 
Info about obtaining and using the XP recovery console.:
 

PA Bear [MS MVP]

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Mar 14, 2008, 7:21:12 PM3/14/08
to
> I was away for a week...

Who had access to the machine while you were away?

> ...(I installed a new hard


> drive several months ago which has more than enough disk space)

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

How to troubleshoot a Stop 0x0000007E error in Windows XP:
http://support.microsoft.com/kb/330182
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Robert

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Mar 15, 2008, 3:50:16 PM3/15/08
to
On Mar 14, 4:21 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> > I was away for a week...
>
> Who had access to the machine while you were away?
>
> > ...(I installed a new hard
> > drive several months ago which has more than enough disk space)
>
> 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
> A system thread generated an exception which the error handler did not
> catch. There are numerous individual causes for this problem, including
> hardware incompatibility, a faulty device driver or system service, or some
> software issues. Check Event Viewer (EventVwr.msc) for additional
> information.
> Source:http://aumha.org/a/stop.htm
>
> How to troubleshoot a Stop 0x0000007E error in Windows XP:http://support.microsoft.com/kb/330182
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.net/
> > happen.- Hide quoted text -
>
> - Show quoted text -

I guess I didn't make myself very clear; while I appreciate the advice
concerning my antivirus programs etc this isn't the problem. The
problem is that Windows has been disabled and my system is in a loop
with CHKDSK and it will not stop or boot normally. Can someone tell me
how to get out of this and how to enable Windows?

I have tried clicking F8 and and starting it with Last known
configuration, and it went right back to CHKDSK, I then tried clicking
F8 and tried starting Windows normally and again it went right back to
CHKDSK.

No one had access to my computer. This all happened after I updated my
computer.



Robert

Robert

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Mar 15, 2008, 3:57:30 PM3/15/08
to
On Mar 14, 1:35 pm, db ´¯`·.. ><)))º>` .. .
> "Robert" <magine...@hotmail.com> wrote in message
> > Robert- Hide quoted text -

>
> - Show quoted text -

Perhaps you're right but I have found these programs have worked well
for me. I use to have just Spybot, AVG and Comodo, but found these
programs work better. I have uninstalled all other programs so nothing
else should be running, but again that isn't the problem. The problem
is that my Windows is disabled and the CHKDSK is in a loop and I do
not know how to enable Window or get out of this loop. All this


happened after I updated my computer.


Robert


Robert

PD43

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Mar 15, 2008, 4:06:18 PM3/15/08
to
Robert <magi...@hotmail.com> wrote:

>I have tried clicking F8 and and starting it with Last known
>configuration, and it went right back to CHKDSK, I then tried clicking
>F8 and tried starting Windows normally and again it went right back to
>CHKDSK.
>
>No one had access to my computer. This all happened after I updated my
>computer.

You may have to do a repair install...

http://www.michaelstevenstech.com/XPrepairinstall.htm

db ´¯`·.. ><)))º>` .. .

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Mar 15, 2008, 4:07:43 PM3/15/08
to
if the computer is booting
in a loop, then it would be
necessary to know where is
to reboot occurring.

if it is occurring after the
boot menu, then perhaps
you should avoid the
regular boot and select
safemode.

if the reboot is occurring
before the boot menu, then
you will likely need to
use the recovery console
to bypass the windows
bootup and go right into
the disk system.

like the old dos prompt,
the disk system prompt
will allow you to run
commands that may
repair your operating
system.

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
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PA Bear [MS MVP]

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Mar 15, 2008, 4:12:18 PM3/15/08
to
Robert wrote:
> On Mar 14, 4:21 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
>>> I was away for a week...
>>
>> Who had access to the machine while you were away?
>>
>>> ...(I installed a new hard
>>> drive several months ago which has more than enough disk space)
>>
>> 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
>> A system thread generated an exception which the error handler did not
>> catch. There are numerous individual causes for this problem, including
>> hardware incompatibility, a faulty device driver or system service, or
>> some
>> software issues. Check Event Viewer (EventVwr.msc) for additional
>> information.
>> Source:http://aumha.org/a/stop.htm
>>
>> How to troubleshoot a Stop 0x0000007E error in Windows XP
>> http://support.microsoft.com/kb/330182
>>
> I guess I didn't make myself very clear; while I appreciate the advice
> concerning my antivirus programs etc this isn't the problem. The
> problem is that Windows has been disabled and my system is in a loop
> with CHKDSK and it will not stop or boot normally. Can someone tell me
> how to get out of this and how to enable Windows?
>
> I have tried clicking F8 and and starting it with Last known
> configuration, and it went right back to CHKDSK, I then tried clicking
> F8 and tried starting Windows normally and again it went right back to
> CHKDSK.
>
> No one had access to my computer. This all happened after I updated my
> computer.

I made no reference to your "antivirus programs etc". I cited some
references to help you resolve the STOP 0X0000007E error. Have you
considered or used them? The fact that you installed updates might be
merely coincidental to the hardware incompatibility, a faulty device driver
or system service, or some software issues that have arisen.

That being said, can you tell me what version of Comodo Firewall is
installed? Can you tell us what updates were installed?


--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Robert

unread,
Mar 15, 2008, 4:22:11 PM3/15/08
to
On Mar 15, 1:07 pm, db ´¯`·.. ><)))º>` .. .

It is not booting per se, it is running CHKDSK in a loop. I've tried
to use the safe mode but it doesn't work, it loaded one page and
stopped. I understand about the DOS prompt but what commands do I
type?


Thoughts/Suggestions?

Robert

db ´¯`·.. ><)))º>` .. .

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Mar 15, 2008, 4:46:21 PM3/15/08
to
ok, so the chkdsk is
not completing and
keeps re-running.

but it is odd that
you were not able
to access safemode.

however, it is probably
due to that chkdsk fault.

what you might try is
to boot with your windows
cd and go into the recovery
console.

run a

chkdsk

then run

exit and see
if you can boot
back in and into
safemode without
the cd.

if not then the following
commands may be needed

fixmbr
fixboot

then exit and
try again.

(you can also type help
at the prompt to get more
info on these commands)
--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message

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Robert

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Mar 15, 2008, 7:04:43 PM3/15/08
to
> DTS-Lhttp://dts-l.net/- Hide quoted text -

>
> - Show quoted text -

I apoligize, in my reply I was speaking to everyone as a whole.

I did look at the links you gave and it appears to be a capatability
issue which I don't quite understand since it worked fine previously
with no issues whatsoever. I don't know what version of Comodo I have
since I do not have access to my computer with CHKDSK running and
Windows being disabled. The updates were from Microsoft.

Robert

Robert

unread,
Mar 15, 2008, 7:26:45 PM3/15/08
to
On Mar 15, 1:46 pm, db ´¯`·.. ><)))º>` .. .
> "Robert" <magine...@hotmail.com> wrote in message

>
> news:d0a9b3e5-4657-4060...@i7g2000prf.googlegroups.com...
> On Mar 15, 1:07 pm,  db ´¯`·.. ><)))º>` .. .
>
>
>
>
>

Correct, the CHKDSK does not complete and keeps rerunning. It looks as
if the computer is booting up but then it defaults to the CHKDSK
screen and gives me this message:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To


skip disk checking, press any key within 10 second(s).

Stage 1 of 3


then if flashes this next message:

A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new
hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or
check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)


Tecnical Information:


Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thcspud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887


then it starts all over again. (The process probably doesn't take more
than a minute).


So far, I have tried clicking F12 with with a normal and hard drive
boot but it went right back to CHKDSK.

I've also tried clicking F8 and the following:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration(your most recent settings that worked)
Debugging Mode
Start Windows Normally
Reboot
Disabled Automatic Reboot After System Failure
Enable Boot Logging

None of these worked, when I tried the Safe mode it started, but then
stopped and ended at this line:

multi(0)rdisk(0)partition(2)\Windows|System32\Drivers|agpcPQ.sys


I will try your suggestion and hopefully it will resolve this issue.
The weird part about this was the computer was fine before I updated
it. I'm wondering if it was the update itself that caused this?


Robert

db ´¯`·.. ><)))º>` .. .

unread,
Mar 15, 2008, 8:17:16 PM3/15/08
to
the information provided
is greatly appreciated and
probably should have been
included in your initial post.

the error numbers are easy
to lookup. here is one site:

http://support.microsoft.com/kb/330182

the file that seems to be
the brunt of the issue is
agpcPQ.sys here is
more data:

http://tinyurl.com/2opxws

http://support.microsoft.com/search/default.aspx?query=agpcPQ.sys&catalog=LCID%3D1033&spid=&mode=r&lsc=0

------------------

i think that you are correct
that it was an update and
the driver you had was no
longer valid or became
corrupted or something.

perhaps there is an updated
driver from the homesite.

hopefully, running the
checkdisk from the recovery
console will finalize the
checkdisk process and
release the system back
to you.

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
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Robert

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Mar 15, 2008, 11:51:16 PM3/15/08
to
On Mar 15, 5:17 pm, db ´¯`·.. ><)))º>` .. .

<databaseben.public.newsgroup.microsoft.com> wrote:
> the information provided
> is greatly appreciated and
> probably should have been
> included in your initial post.
>
> the error numbers are easy
> to lookup.  here is one site:
>
> http://support.microsoft.com/kb/330182
>
> the file that seems to be
> the brunt of the issue is
> agpcPQ.sys   here is
> more data:
>
> http://tinyurl.com/2opxws
>
> http://support.microsoft.com/search/default.aspx?query=agpcPQ.sys&cat...

>
> ------------------
>
> i think that you are correct
> that it was an update and
> the driver you had was no
> longer valid or became
> corrupted or something.
>
> perhaps there is an updated
> driver from the homesite.
>
> hopefully, running the
> checkdisk from the recovery
> console will finalize the
> checkdisk process and
> release the system back
> to you.
>
> --
>
> db·´¯`·...¸><)))º>
>

Ok, I tried your suggestion, I loaded my Windows CD and went to the
Recovery Consolehowever it didn;t allow me to type in CHKDSK, only a
sinlge digit number. I abitrarily typed a 1 to see where it would take
me, thinking I could always cancel, exit etc. but then it asked for my
administrator passoword. I typed it in but said that it was incorrect
3 times so I had to exit. It brought me back to the CHKDSK screen but
this time it said the following:

Checking file system on C:
The type of file system in NTFS


One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).


CHKDSK is verifying files (Stage 1 of 3),....
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3),...
5 percent completed.

I tried this a few times with the same results so I decided to leave
it alone and when I came back the computer was up and running!

This page also came up:
http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2.00010300.2.0?SGD=c44f4dd2-2f0d-4af9-9739-5737c7414e83

Since I didn't know what caused the problem I decided to attempt a
System Restore but it wouldn't restore. So I uninstalled Windows
Defender and Superantispyware and tried it again with a different date
but again it failed.

Although I'm glad my computer is up and running I feela bit 'iffy'
about it, since it won't let me do a System Restore.

Thoughts/
Suggestions?


Robert

Robert

unread,
Mar 15, 2008, 11:57:09 PM3/15/08
to
> This page also came up:http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2...

>
> Since I didn't know what caused the problem I decided to attempt a
> System Restore but it wouldn't restore. So I uninstalled Windows
> Defender and Superantispyware and tried it again with a different date
> but again it failed.
>
> Although I'm glad my computer is up and running I feela bit 'iffy'
> about it, since it won't let me do a System Restore.
>
>                                                               Thoughts/
> Suggestions?
>
> Robert- Hide quoted text -
>
> - Show quoted text -

I should also add that I checked for updates from Microsoft and there
were none. Also that I was able to make a System Restore Point but
wasn't able to strore it to an earlier date.

Robert

Colin Barnhorst

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Mar 16, 2008, 12:05:36 AM3/16/08
to
You probably are lucky that the system wouldn't restore to an earlier point
given the issues on the drive. They may have been corrupted anyway. Wait a
few days to see if the new restore points are usable. Your system may have
corrected itself.

"Robert" <magi...@hotmail.com> wrote in message

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db ´¯`·.. ><)))º>` .. .

unread,
Mar 16, 2008, 11:21:08 AM3/16/08
to
ok, my apologies for
not explaining the
recovery console a
bit further.

here is link for additional
info of it. go to the second
section "how to use the
recovery console"

http://support.microsoft.com/kb/307654

basically, it entails
logging into the disk system,
similar to logging into
the windows system.

some people have more
than one operating system,
but for most regular folks
entering the number 1 will
log you into that line item.

then most people don't
use passwords for logging
into windows, so simply
pressing the enter key
will bypass those requests.

refer again to my prior posting
and once you get to the disk
prompt>:

run the checkdisk

also you might want
to run before the above
and then afterwards:

chkntfs.exe c:

-------------------------------

it is my belief that it
is imperative to complete
this checkdisk because the faulty
ones that had run numerously
and without success may have
created pending issues yet
to be resolved and finalized.

you can't be sure of anything
until a successful checkdisk
provides a confirmation.

just some added fyi:
the checkdisk and the
master boot record (mbr)
are linked together.

here is some read on
checkdisk which may
be enlightening.

http://technet.microsoft.com/en-us/library/bb457122.aspx

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
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Robert

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Mar 16, 2008, 8:56:51 PM3/16/08
to
On Mar 16, 8:21 am, db ´¯`·.. ><)))º>` .. .

ok, I tried to do this again but when I entered 1 and pressed enter it
restarted the computer. I guess it does need the adminstrator password
and perhaps I don't have the correct one, although I thought I did. If
indeed I am putting in the wrong one I don't know where or how to look
for the right one or to change it.


Thoughts/Suggestions?

Robert

Robert

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Mar 16, 2008, 9:24:05 PM3/16/08
to

I was wondering, do I have to do this through the Recovery Console?
Can I not use the DOS prompt? I only ask because the Recovery Console
isn't working for me, unless I've missed something along the way.

Robert

Robert

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Mar 16, 2008, 10:38:17 PM3/16/08
to

I found how to create a Administrator password in the Control Panel
and did so but it did the same, exact thing! I know it worked because
when the computer came back up it asked for the password before it
would finish booting.

Robert

db ´¯`·.. ><)))º>` .. .

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Mar 17, 2008, 10:16:22 AM3/17/08
to
if you are using windows xp,
there is no more dos.

the prompt you are trying to
get to is the windows xp
disk system prompt that
can be accessed via the
recovery console of "any"
windows setup cd or
via emergency start up
boot disks. sometimes
i refer to its similarity with
the old dos because most
people are highly familiar
with this methodology.

---------------

it is unfortunate that an
otherwise simple task of
checking the integrity of
your file system directly
from the disk has become
a burden.

unfortunately, there could
many things that are causing
this to be a complex matter
and because there are millions
of combinations involving
hardware and software, it is
impossible to find out where
the needle is in the haystack.

what seems to be the best
course of action is to bring
your system back to its' basic
and tested functionality.

my suggestion is to:

1) get into you o.s. and begin
the process of copying all your
personal files off the disk and onto
cd's or dvds. Or if you have a
another partition or harddrive,
transfer your files over to them.

2) bring your pc back to its
basic hardware configuration by remove
all peripherals except kb, video and
mouse. If you have a special video
adaptor temporarily remove this as
well.

3) then reinstall windows from
scratch and install "nothing" else
that is none microsoft onto your
pc (including updates) in order to
ensure it functions without errors
for a couple of days.

the above could be avoided perhaps
with a "repair installation", however
your disk system has locked you out
because of the administrator password.

and though there are freewares that
will get you the passwords, if any, i
think that your system is doomed because
of the faulty check disks. so in my
opinion, it would be a further waste
of time trying to repair what you have.

another way to see this is that if
the method of reinstalling windows
was used several days ago, it would
have taken only a couple of hours to
get you back online. however, as
you can see, it has now been many
days struggling with this issue.

there may be a possibility that if
simply reinstalling windows over
your current one doesn't work then
you may need to format the disk.

the alternative to the above is
to buy a second harddrive and
simply install a new windows
onto it.

having a secondary windows that
is functional will provide you with
the opportunity to operate and
repair the dysfunctional
one or wipe it away.


--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
news:b659271b-ed6f-4520...@d4g2000prg.googlegroups.com...

laverne...@us.ngrid.com

unread,
Mar 17, 2008, 1:45:22 PM3/17/08
to

Hello Robert,

I can feel your pain. I have the exact same problem as you have been
experiencing -- the computer continuously tries to boot (I only have
AVG and Windows firewall as protection). After clicking F8 and
"Safe Mode," the computer got hung up on the list of drivers. I
cannot escape that page without turning off the computer.

I am not writing because I have a resolution -- quite to the
contrary. Rather than to attempt a System Restore, however, I think I
will just buy another harddrive -- it sounds much simpler. I will
continue to watch this site to see if and how your problem was
corrected.

La Verne

Robert

unread,
Mar 17, 2008, 6:58:30 PM3/17/08
to
On Mar 17, 7:16 am, db ´¯`·.. ><)))º>` .. .
> "Robert" <magine...@hotmail.com> wrote in message
>
> news:b659271b-ed6f-4520...@d4g2000prg.googlegroups.com...
> On Mar 16, 5:56 pm, Robert <magine...@hotmail.com> wrote:
>
>
>

It's hard for me to believe that all this happened after I updated my
computer; that's all I did. I just invested in a new hard drive only a
couple of months ago along with a new DVD/RW drive and I don't have
allot of money as I'm on a fixed income. Even though I can't get past
the prompt to do a chkntfs.exe c: or complete CHKDSK the system seems
to act normally and I haven't had any problems since then. I guess
from what you say I will have to get another hard drive. Just out of
curiosity what would happen if I didn't do anything? Would the
computer start to get worst?

Robert

db ´¯`·.. ><)))º>` .. .

unread,
Mar 17, 2008, 7:35:58 PM3/17/08
to
no, you don't need
to buy a new harddrive,
it was only an alternative.

lets review what has occurred
with your system:

supposedly, your system
was running fine, until there
was an update that caused
an issue. then a check disk
was initiated and was unable
to complete and reran numerously,
locking you out of the system.
then it was a failed attempt to
log into the recovery console, it
seems that your windows cd may
have made a marginal correction
to your faulty system and gave
you access again.

at this time there is no proof
that an update caused the problem
and could be an assumption or
coincidence. (if it is an update
then you can uninstall it/them)

next we are not certain that your
system was perfectly functional
and may have seem ok, but it
may have not been operating
perfectly. for one thing the
check disk issue and secondly
you are unable to log into the
disk system because of ntpassword.

both the failed check disk
and the inability to log into
the recovery console is
indicative of other issues.

the above is only what we
know of, but there may still
be more issues involved.

my suggestion was simply
to reinstall windows from
scratch as an easy method.

at this time you should
copy all your personal files
off the disk. then you will
have the freedom to work on
the o.s..

fortunately, you have regain
access to the o.s. and to the
registry, but who knows for
how long. until the o.s. is
perfect and you can log into
the recovery console, safemodes
and run complete checkdisks,
your are on shaky ground.
as i mentioned who knows what
all else is dysfunctional. further
what you may see as acceptable
functionality, we would likely
see your system as needing much
optimization. but we don't have
supergeek vision.

here is some info on
the recovery console. somewhere
in the middle there is a
registry tweak regarding the
administrator password.

http://www.theeldergeek.com/recovery_console.htm

keep in mind here is that
1) get your personal files to safety
2) log into the recovery console
and get a clean bill of health from
the check disk. (do a chkdsk /r).

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
news:fb50edc1-b4d5-408b...@i29g2000prf.googlegroups.com...

Robert

unread,
Mar 17, 2008, 9:41:57 PM3/17/08
to
On Mar 17, 4:35 pm, db ´¯`·.. ><)))º>` .. .


Ok, I tried to access the Recovery Console once again but it failed
once again at the administrator password. I then tried to do a System
Restore to Saturday which was when the computer came back up and the
System Restore worked!

I suppose what I need to do now is move off all my personal files from
the computer and bring it down to bare bones, e.g. keyboard, mouse,
and video and reload XP and see if it will do a chkdsk/r (do I type it
like that or are you referring from the Recovery Console)? Should I
also do a chkntfs.exe c: ? fixmbr? fixboot? or should I just re-
install and do the chkdsk?

Thoughts/
Suggestions?
Robert

Robert

unread,
Mar 17, 2008, 10:12:32 PM3/17/08
to
On Mar 17, 4:35 pm, db ´¯`·.. ><)))º>` .. .


ok, I tweaked the password with the link you provided and tried to
access the Recovery Console again and this time it let me through! I
tuped chkdsk and it came back with the following:

Volume created 12/15/01 07:08a
Volume Serial Number is 9C54-d88F

The volume appears to be in good condition and was not checked. Use /P
if you want to check it anyway.

156159832 kilobytes total space
138734552 kilobytes are available

4096 bytes in allocation unit

39039958 total allocation units on disk
34683638 allocation units available on disk

I tried typing the /P but it came back with command not reconized.
Also I believe that the above information is referring to the original
40GB hard drive not my new 160GB hard drive. Should I of typed chkdsk/
r ?


Robert

db ´¯`·.. ><)))º>` .. .

unread,
Mar 18, 2008, 10:46:02 AM3/18/08
to
ok,

you did a good job
of regaining control
of your system.

in the check disk results
this is what it provided:

156159832 kilobytes total space
138734552 kilobytes are available

but the numbers can also
read as

156,159,832 kilobytes total space
138,734,552 kilobytes are available

156,159 megabytes total space
138,734 megabytes are available

156 gigabytes total space
138 gigabytes are available

if you do a little calculation:
156-138= 18 gigs of used
space.

what you should do now is
to make a system restore point
for today.

i don't think you need to
run anymore commands
via the recovery console.

however, if it is now listed
on your boot menu, leave
it there for future use.

the next thing to review is
that when you restore your
system to a prior date, did
something get reinstalled/
restored that is beneficial
or detrimental for your
system.

remember that i had mentioned
that what may seem normal
for normal users, computer
geeks can spot issues that
are detrimental to the system.

unfortunately, there is
no way of knowing from
our end how well your
system is performing.

the rule of thumb is
as long as the user is
happy, then who are
we to argue.

what i would suggest is
to refrain from freeware
grazing and if you find
something of interests
ask here firstly and before
installing.

next, you might want
to try out a software
called system mechanic
for a couple of days, then
uninstall it if you wish.

but a program like the
above will cover a lot
of basis and will also
let you know more
about your system as
well.

what you can also run
at this time is this:

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

and most importantly,
do not allow updates to
download automatically.

updates are provided
once a month by microsoft,
usually around the second
tuesday of each month.

manually check for what
updates their servers have
selected for your machine
and prevent any that would
override your drivers, like
video drivers.

http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us

before selecting the updates
and before downloading any
of them remember to make a
system restore point first.

as for me, i might download
updates every three months
or so and i have a number
of updates that are flagged
not to install. so not
installing updates is not
the end of the world and
not everyone needs updates
as well.

again good job. you are
now becoming a computer
geek!
--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message
news:1a77ddd5-e977-43be...@i7g2000prf.googlegroups.com...

Robert

unread,
Mar 18, 2008, 7:58:20 PM3/18/08
to
On Mar 18, 7:46 am, db ´¯`·.. ><)))º>` .. .
> "Robert" <magine...@hotmail.com> wrote in message
>
> news:1a77ddd5-e977-43be...@i7g2000prf.googlegroups.com...
> On Mar 17, 4:35 pm,  db ´¯`·.. ><)))º>` .. .
>
>
>

Thank you for your nice comments but I couldn't of done it without
your excellent help.

I've turned off the automatic updates but how am I to know which
updates are needed and which are not? In addition, when I turned off
the automatic updates it gave me a message saying my computer was at
risk and left a red sheild on the bottom taskbar and when I move the
mouse over it is says Windows Security Alerts. Is this going to remain
there?

I'm not that great at math but in any case shouldn't I be seeing
something that relates to my 160gig hard drive versus my previous
40gigs? 18 gigs could reside on either. By the way, sorry about not
including the comma's in the numbers.

It's true, when I did a System Restore( to last Saturday after the
system came back up from the chkdsk error) I don't know if it was
benefical or detrimental to my system and as you say it's hard to tell
from your viewpoint and not being a computer expert I don't know what
signs to look for if I did have a problem. The only update that
occurred afterwards was for Comodo.

I also went into My Computer>C:>Properties>Tools>Check Local Disk(scan
for and attempt recovery of bad sectors) and did a Defrag afterwards.

I'll make another System Restore Point today, run the registry
cleaner and checkout system mechanic.

Lastly, I now have Comodo, AVG, Spywareblaster, Hive Cleanup. I
uninstalled Windows Defender and Superantispyware because of the
possible software conflict. I thought all these programs worked
differently; like Spybot and A-Squared are both anti-malware removal
programs but as I understand it they search differently but I removed
them because I thought Superantispyware was a better program.

Also, and this has nothing to do with this could you possibly take a
look at my other post Mail Client Problem and give me some
suggestions? It has gotten very involved and I'm totally lost as to
what to do.

Again thanks for your great
help,
Robert

Robert

unread,
Mar 18, 2008, 8:25:40 PM3/18/08
to
On Mar 18, 7:46 am, db ´¯`·.. ><)))º>` .. .
> Robert- Hide quoted text -
>
> - Show quoted text -


I tried using the registry cleaner but for some reason it doesn't
work?

Robert

Robert

unread,
Mar 19, 2008, 5:35:40 AM3/19/08
to
db,
You were so right about looks may be decieving! Although for whatever
reason I couldn't do a registry cleanup I did download System Mechanic
and ran a deep analysis scan and this is what it found:

1. your computer has 19 repairable security vunerabilites

2. errors were detected on one of your hard drives

3. your computer has 358 registry problems

4. your computer has 1.37 GB of system clutter

5. your computer has 5 unnecessary start-up items

6. your internet configuration is not optimized for maximum speed

7. your memory level is low (33% available)

8. the registry has never been backed up (I don't know how to do this)

9. the registry has never been compacted(I don't know how to do this)


I selected repair all and it did everything but the hard drive. So I
re-ran the deep analysis, and it came back with errors detected on
hard drive. For some reason the repair all and the repair selected
items didn't work so I went into the drive medic deep integrity
scan(stages 1-5) which took some time, and it gave me the following:

Local Disk C:- deep integrity scan, no problems detected- drive is
healthy

then afterwards it came up with 108 registry problems, and I selected
repair all. Now I will make a System Restore point. Is there anything
else I should do?



Robert


db ´¯`·.. ><)))º>` .. .

unread,
Mar 19, 2008, 12:36:40 PM3/19/08
to
yes, you can
simply enjoy your
computer now.

send me an email
and we can look at
the other issues:
databaseben
at
hotmail
dot
com

for now, we can close
this thread; as your initial
problem is resolved.

--

db·´¯`·...¸><)))º>

"Robert" <magi...@hotmail.com> wrote in message

news:dc22226f-4ee9-41bb...@q78g2000hsh.googlegroups.com...

PA Bear [MS MVP]

unread,
Mar 19, 2008, 3:51:48 PM3/19/08
to
> I selected repair all and it did everything but the hard drive. So I
> re-ran the deep analysis, and it came back with errors detected on
> hard drive.

Robert, we ran into this before in this thread:

<QP>


0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

How to troubleshoot a Stop 0x0000007E error in Windows XP:
http://support.microsoft.com/kb/330182

</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/fb313bc1f4665291

I firmly believe that the STOP 0x0000007E error and all of your problems are
being caused by "hardware incompatibility, a faulty device driver or system
service, or some software issues" which could include a hijackware problem.
I know money's tight on your end (where isn't it?) but I don't think you're
going to resolve these problems without taking the machine to a reputable
and independent local shop.


--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

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