** DVD / CD-ROM drive disappeared **
Kumaran
I'm having Win XP Pro + SP2 in my COMPAQ laptop.
I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device Manager",
it says driver files are corrupt ( Error code: 39 ).
I tried following methods to fix the problems.
- I tried "System Restore", but it did not fix the problem.
- I uninstalled and reinstalled the driver, but again says driver files are
corrupted ( code: 39)
- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get the
driver from COMPAQ also.
- Fortunately, I had complete XP installation files, but unfortunately when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the one
currently being installed.
How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro ?
Experts, kindly help me.
Regards
Kumaran
Rick "Nutcase" Rogers
See if this helps:
http://aumha.org/win5/a/xpcd.htm
Under section 8 - Problems - there is a link to a patch that often resolves
this problem
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Kumaran" <subbarayan....@de.bosch.com> wrote in message
news:cl7s05$kr5$1...@ns2.fe.internet.bosch.com...
Spie@discussions.microsoft.com Truk Spie
Kelly
double click the file. A confirmation dialog will appear when the script is
done. You may need to reboot for the change to take effect.
Restore CD/DVD in Explorer
http://www.kellys-korner-xp.com/regs_edits/xp_cd_dvd_fix.vbs
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Truk Spie" <Truk Sp...@discussions.microsoft.com> wrote in message
news:F227ACAD-AEE8-411C...@microsoft.com...
Bullwinkle. J. Moose
malware removal program such as spybot search and destroy and ad-aware all
are free.
Run them first then reinstall using Kelly's help. He's the best.
Good luck.
"Truk Spie" <Truk Sp...@discussions.microsoft.com> wrote in message
news:F227ACAD-AEE8-411C...@microsoft.com...
>
>
Kelly
She.... :o)
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Bullwinkle. J. Moose" <moos...@nospam.verizon.net> wrote in message
news:e%23dezPc2...@TK2MSFTNGP10.phx.gbl...
Rick "Nutcase" Rogers
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Kelly" <ke...@mvps.org> wrote in message
news:OoUZrPd2...@TK2MSFTNGP15.phx.gbl...
Anando [MS-MVP]
--
Anando
Microsoft MVP- Windows Shell/User
http://www.microsoft.com/mvp
http://www.mvps.org
Folder customizations
http://newdelhi.sancharnet.in/minku
Protect your PC!
http://www.microsoft.com/protect
"Rick "Nutcase" Rogers" <ri...@mvps.org> wrote in message
news:epH%23oxf2E...@TK2MSFTNGP12.phx.gbl...
Kelly
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Anando [MS-MVP]" <ana...@mvps.org> wrote in message
news:%23eAjudl...@TK2MSFTNGP12.phx.gbl...
Kelly
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Rick "Nutcase" Rogers" <ri...@mvps.org> wrote in message
news:epH%23oxf2E...@TK2MSFTNGP12.phx.gbl...
Rick "Nutcase" Rogers
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Kelly" <ke...@mvps.org> wrote in message
news:%23GF4GPo...@TK2MSFTNGP11.phx.gbl...
Kelly
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Rick "Nutcase" Rogers" <ri...@mvps.org> wrote in message
news:O2BJF2r2...@TK2MSFTNGP10.phx.gbl...
Kacie
being "missing" and the patch seems to have worked. I tried troubleshooting
through dell and they told me I had a virus, then I even called Norton (my
software for virus protection) to try and help me--they said it wasn't a
virus--which led me to the microsoft website. You're a lifesaver. Thanks!
~Kacie
Man@discussions.microsoft.com RadioActive Man
When I first boot up, everything is fine, the DVD - CD and CD-RW drives are
detected and work just fine. But, if I allow the PC to sit idle for wny
period of time and then come back, the drives are gone!
Powering al the way down and restarting fixes the problem for awhile.
BILLY
M...@discussions.microsoft.com> wrote:
>When I first boot up, everything is fine, the DVD - CD and CD-RW drives are
>detected and work just fine. But, if I allow the PC to sit idle for wny
>period of time and then come back, the drives are gone!
>Powering al the way down and restarting fixes the problem for awhile.
The generic problem is the cd (in my case D:) disappears. I also have
a DVD rom drive in E: that does NOT disappear, even long after the D:
drive has gone out on me, JUST AS YOU DESCRIBE.
In particular after I burned a few DVD's, and let the system sit a
while or if I then shut down NERO and then tried to access the drive
as a normal DVD (data) it tells me the drive don't exist.I can take
out the DVD (I have to reboot to get the dvd to eject) and put it in
E: ( even after D: disappears) and I can read the DVD. but D: at that
point does not exist even from a command.com window. even though E:
still works fine,
Now the part you left out. I'm runningL
WinXP Home (SP2) latest updates
HP 7965 (asus} 1.4GHz Pent 4 80gb HD, KHypermedia DX082,
and a Toshiba SD-M1502
UPDATE:
AS a side note: I updated the firmware in the KHypermedia to KH082D
and I have not seen the problem lately, although I have burned only 1
DVD in the past week.
Billy, N5WE
Mississippi
DubucXpress
disapeared.
I re-installed XP and they appear in the new one. Whats the problem ?
William.
Shenan Stanley
> Did you find a solution to this I have similar problem both my CD & DVD
> have
> disappeared.
>
> I re-installed XP and they appear in the new one. What's the problem ?
Do NOT be afraid of the registry hack here.
It is SAFE and has helped MANY people.
Respect the registry, don't fear it.
1) Log on with Administrative Privileges
2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.
3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.
4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.
5) Restart your computer.
Or try this:
Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Jason Tsang
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"DubucXpress" <Dubuc...@discussions.microsoft.com> wrote in message
news:1F3A9152-76BF-44DC...@microsoft.com...
NotMe
laptop?
I have had to remove the CD/DVD from control panel>system>hardware>device
manager and let it be redected before Windows recognized it as a DVD drive.
I have also had to install the software that came with the deck before it
was properly recognized as a DVD.
--
A Professional Amatuer...If anyone knew it all, none of would be here!
"Just a little Peach Blossom" <Just a little Peach
Blo...@discussions.microsoft.com> wrote in message
news:FB050FC6-0E78-4904...@microsoft.com...
>I have several problems, actually, but I think they might be related. I'll
> list them in the order that I noticed them.
>
> 1) My DVD doesn't register. When I try to play it by double-clicking the
> DVD
> drive under "My Computer" I get a message saying, "Windows cannot read
> from
> this disk. The disk might be corrupted, or using a format that is not
> compatible with Windows." I know this is not true, because this DVD (or
> rather, burned DVD with several .avi files on it) was playing (almost)
> perfectly on a laptop with the same operating system (Windows XP Home) as
> this computer.
>
> 2) On this computer, I have a CD and a DVD drive. But when I open "My
> Computer" I only see an icon for "E:", or the DVD drive. In addition, this
> drive appears with a disk type of "CD Drive". Instead of a "D:" (Type: "CD
> Drive") drive on my computer, I have a "G:" (Type: "Removable Disk")
> Drive.
> My CD Drive does not open when I press the open button.
S. Taylor
You or someone familar with doing so, should check the cd-rom and dvd-rom
drives
to make sure both are installed correctly (physically).
Both drives should be connected to the same EIDE cable and that cable
should connect to the secondary ide channel on the motherboard
(it may be labeled as IDE1 on the motherboard)
The EIDE cable should have 3 connectors, 2 of which are close together,
while the 3rd
is not close to the other 2.
The isolated connector plugs into the motherboard.
The DVD should be plugged into the connector at the end of the cable
and it's configuration pins (on the back of it next to the ide connector)
should be set as Master
The CD-ROM should be plugged into the middle connector and it's
configuration pins (on the back of it next to the ide connector) should be
set as Slave.
Make sure the IDE connectors are firmly seated and that they are not plugged
in backwards.
The IDE cable's connector's connectors are rectangular and should have an
outward notch
that prevents them from being plugged in backwards.
if it doesn't , you should replace them.
Make sure the power connectors are firmly seated into the drives.
Enter bios and make sure all ide devices are correctly detected.
The Primary Master setting should list your hdd
The Secondary Master setting should list your 2nd hdd, if you have one, or
be blank if you don't
The Secondary Master setting should list the DVD drive
The Secondary Slave setting should list the CD drive.
If, after checking the above out, the CD drive door still won't open, then
the drive is
probably failing and nothing can be done for it (other then a proper
burial).
Gerry Cornell
as the other person is unlikely to read them!
--
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Using invalid email address
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
~~~~~~~~~~~~~~~~~~~~~~~~
"S. Taylor" <ravenshaATstis.net> wrote in message
news:eaDQv8j0...@TK2MSFTNGP14.phx.gbl...
Wesley Vogel
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:uvaUgLl0...@tk2msftngp13.phx.gbl,
Gerry Cornell <gc...@tenretnitb.com> hunted and pecked:
> Answering messages six weeks after they were posted is rather pointless
> as the other person is unlikely to read them!
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
<snip>
Rock
> Answering messages six weeks after they were posted is rather pointless
> as the other person is unlikely to read them!
>
>
As is replying to someone who posted a message in reply to a six week
old thread ...as is replying to someone who replied to someone who .....
"I'm so dizzy my head is spinning....
--
Rock
MS MVP Windows - Shell/User
Wesley Vogel
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:e6M4Noq...@tk2msftngp13.phx.gbl,
Rock <ro...@mail.nospam.net> hunted and pecked:
Mike Fields
Recursive: See Recursive
Sort of reminds me of that one !!
"Wesley Vogel" <123WVo...@comcast.net> wrote in message
news:uAZMcHr0...@tk2msftngp13.phx.gbl...
Rock
> Sing it, Tommy!
>
haha..as long as I don't sing it...my singing voice would cause a
massive BSOD (Bad Singing of Death) error.
Wesley Vogel
listening to Bob Dylan or Neil Young. Those guys can't sing either.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:%23%23EvnCs0...@TK2MSFTNGP12.phx.gbl,
Rock <ro...@mail.nospam.net> hunted and pecked:
Clownman
worked in about 10 seconds (including d/l time and me dbl clicking). If I
wasn't married I'd ask you to marry me ;).
Thank you thank thank you!!!!!
Aaron
"Rick "Nutcase" Rogers" wrote:
> Hi,
>
> See if this helps:
> http://aumha.org/win5/a/xpcd.htm
>
> Under section 8 - Problems - there is a link to a patch that often resolves
> this problem
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Kumaran" <subbarayan....@de.bosch.com> wrote in message
> news:cl7s05$kr5$1...@ns2.fe.internet.bosch.com...
Rick "Nutcase" Rogers
It's pretty common, and while there's no precise cause the fix is nearly
always the same.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Aaron" <Aa...@discussions.microsoft.com> wrote in message
news:62B1E952-65BE-4741...@microsoft.com...
Old Salt
shows in Bios but not in My Computer or Device Manager.
The retracking disk shelf works but nothing else.
I've tried "cd_dvd_fix.vbs; xp_cd_dvd_fix.vbs; cdgone.zip".
None have installed in registry or Windows Explorer. Can you
tell me a reason why? Spyware; Spybot scans show no errors.
Thank you for your help.
"Kumaran" wrote:
> `
Hoppy
problem when I uninstalled Roxio EZ CD Creator v6 & 7.5 even tho I left
Roxio 8 intact. Sorry, but I don't remember how I found the fix.
Many times CD/DVD writing software subs its own driver for the original XP
drivers; if something happens to the software's driver, the original is no
longer referenced in the registry. It's a relatively easy registry hack to
restore them.
HTH
--
Hoppy
General....@Unrealized.Reality.com
~~
Ronnie Vernon MVP
Do you mean the files refused to run, install or just that the files did not fix the problem?
You need to perform some troubleshooting steps to try and locate exactly where the problem is coming from.
Check the Event Viewer for possible information. Go to start/Run and type eventvwr and press OK. Click the Application menu item on the left and look for any "X" error messages that coincide with when you last saw this behavior. If any are found, double click the error entry to see the details, click the Copy Icon on the right side of the details dialog screen (looks like 2 pages of text) and paste the error details in a reply to this message. You only need to post the text starting with Event Type: and ending with the Description:. You can omit the Data section.
ie:
Event Type: Error
Event Source: <source>
Event Category: <category>
Event ID: <ID #>
Date: <date>
Time: <time>
User: <user name>
Computer: <computer name>
Description:
Hanging application <program>, <version>, <address>
----
Next:
Go to Start/Run and type msinfo32 and press OK. Click Components/ComponentsProblemDevices to check for possible hardware device problems. If anything is visible in this window, copy the information and post it in a reply.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Old Salt" <Old...@discussions.microsoft.com> wrote in message news:20079B52-FF33-4C50...@microsoft.com...
Old Salt
Viewer corresponding
to these files nor the time they were accessed according to their properties.
Ronnie Vernon MVP
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Old Salt" <Old...@discussions.microsoft.com> wrote in message news:4C8D329F-3F6E-4F87...@microsoft.com...
Old Salt
/Security...or /System. When double clicking
.vbs files I receive: "Your CD/DVD-Rom drives should now appear in Windows
Explorer." I'm not sure where to look for this, but they certainly don't
appear in "My Computer" or "Device Manager" even in "Safe Mode". When I run
"XP-CD-DVD-Fix.exe. it says "You need to reboot your computer to finish the
repair". Again nothing shows up.
"Ronnie Vernon MVP" wrote:
> Give us some details. What happens when you double click on one of the ..vbs or .exe files? Any error messages?
Sharon F
> I have had a similar problem. My CD/DVD Drive
> shows in Bios but not in My Computer or Device Manager.
> The retracking disk shelf works but nothing else.
> I've tried "cd_dvd_fix.vbs; xp_cd_dvd_fix.vbs; cdgone.zip".
> None have installed in registry or Windows Explorer. Can you
> tell me a reason why? Spyware; Spybot scans show no errors.
> Thank you for your help.
Any virtual CD software installed? Once had this happen to me -- Installed
Windows, then installed virtual drive software. Suddenly, the cdrom drive
was entirely missing and not listed anywhere within the XP interface.
Uninstalled the virtual drive software and the drive miraculously
"returned." Changed the letter for the physical drive to something further
on down the alphabet. Then reinstalled the virtual drive software (which
insisted on taking the first available letter after hard drive partitions).
--
Sharon F
MS-MVP ~ Windows Shell/User
Old Salt
No.
I have installed nothing.
To correct my post, the .vbs files function was to have the CD/DVD Rom
drives appear in Windows Explorer. The default WinXP drives are allready in
the System 32/drives folder. It is the cdgone.reg file that does not install
in the registry. It does enter the registry with its file address, i.e. Docs
& Settings/Admin./.../cdgone.reg.
But there is no coded file in the registry display.
I corrected a boot-up problem on this drive last Sat. The rom drive
worked then.
Sun. I downloaded 4 Yahoo Msn. files; they produced 4 consecutive errors in
Event Viewer/Application. I read on another forum a man who's kids
downloaded several Yahoo Messenger downloads and he lost his CD-Rom in My
Computer and Device Manager. The only other error in event viewer is a "date
& time" error. It never stays set at the correct time. The error msg.
indicated a waiting period of 5200 minutes before it would correct itself.
Sharon F
> By "Any virtual CD software" you mean software meant for the CD-Rom Drive ,
> No.
No, that's not what I meant. Virtual CD software is a program that emulates
a hardware device. Even though the "drive" it creates is not physical
hardware, it is assigned a letter by Windows disk management. This virtual
drive can be used to run files that are normally located on and run from a
CD or DVD. For example, my tablet PC does not have an optical drive but it
does have virtual CD software installed. I can copy a DVD movie to the hard
drive, then use the virtual drive to view the movie.
I don't understand what you are saying about the cdgone.reg file in the
rest of your post. Other than an MRU path, the file does not "show up" in
the registry. Running that file alters values within the registry that
relate to the upper and lower filters for the cd or dvd drive. When you
install third party burning programs (Nero, Roxio, DLA, etc), they add
driver "filters" - values in the registry that work in tandem with the
physical hardware.
Sometimes these keys are damaged -or- if burning software is removed, they
are left behind. With no software to interact with the filters, the drives
"disappear." Removing the filters will, in most cases, restore the drives
to Explorer.
I've had firsthand (and successful) experience with cdgone.reg file but
have never tried the other .VBS files that you mentioned. However, the VBS
files would do the same thing as the REG file. The scripts change values in
the registry that relate to the hardware in question.
NOTE: You can open the .REG file using Notepad to see what information it
will add (or remove) to your registry.
The following MS Knowledge Base article gives step by step directions for
making changes to these changes (the scripts and reg file simply automate
this process):
http://support.microsoft.com/kb/320553/en-us
Sorry, I have no way of knowing if the downloaded Yahoo Messenger files
were "tainted" or not. However, missing cd drives can be a side symptom of
a malware intrusion - virus, spyware or adware but usually virus. You
mentioned having scanned for spyware already. May want to run a full system
scan with your antivirus program too. (Install the most recent definitions
for your program before running the scan.)
As for the time error: The message sounds like what one would see if the
site assigned for the Internet Time Synch is busy or otherwise not
available. Its appearance in Event Viewer is normal when the time synch
does not occur.
Are you having other problems with time besides this? Not sure what exactly
you mean by "it never stays set at the correct time." If you are referring
to your computer, when is the time wrong - right away at startup or is it
correct at first and then goes wrong after the computer has been running
for a while? If it is always wrong - all of the time - then you may have a
failing battery on the motherboard. Replace the battery. NOTE: The battery
allows the retention of system CMOS settings including time and hardware
(cdrom drives, for example) when the system is powered down. If the battery
is very weak or has failed, those settings are lost after a shutdown.
Old Salt
I do not have any upper and lower filters for the cd drive in the registry.
The following is a notepad version of my registry's "Cdrom' entry:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdrom]
"DependOnGroup"=hex(7):53,00,43,00,53,00,49,00,20,00,6d,00,69,00,6e,00,69,00,\
70,00,6f,00,72,00,74,00,00,00,00,00
"ErrorControl"=dword:00000001
"Group"="SCSI CDROM Class"
"Start"=dword:00000001
"Tag"=dword:00000002
"Type"=dword:00000001
"DisplayName"="CD-ROM Driver"
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
52,00,49,00,56,00,45,00,52,00,53,00,5c,00,63,00,64,00,72,00,6f,00,6d,00,2e,\
00,73,00,79,00,73,00,00,00
"AutoRun"=dword:00000001
"AutoRunAlwaysDisable"=hex(7):4e,00,45,00,43,00,20,00,20,00,20,00,20,00,20,00,\
4d,00,42,00,52,00,2d,00,37,00,20,00,20,00,20,00,00,00,4e,00,45,00,43,00,20,\
00,20,00,20,00,20,00,20,00,4d,00,42,00,52,00,2d,00,37,00,2e,00,34,00,20,00,\
00,00,50,00,49,00,4f,00,4e,00,45,00,45,00,52,00,20,00,43,00,48,00,41,00,4e,\
00,47,00,52,00,20,00,44,00,52,00,4d,00,2d,00,31,00,38,00,30,00,34,00,58,00,\
00,00,50,00,49,00,4f,00,4e,00,45,00,45,00,52,00,20,00,43,00,44,00,2d,00,52,\
00,4f,00,4d,00,20,00,44,00,52,00,4d,00,2d,00,36,00,33,00,32,00,34,00,58,00,\
00,00,50,00,49,00,4f,00,4e,00,45,00,45,00,52,00,20,00,43,00,44,00,2d,00,52,\
00,4f,00,4d,00,20,00,44,00,52,00,4d,00,2d,00,36,00,32,00,34,00,58,00,20,00,\
00,00,54,00,4f,00,52,00,69,00,53,00,41,00,4e,00,20,00,43,00,44,00,2d,00,52,\
00,4f,00,4d,00,20,00,43,00,44,00,52,00,5f,00,43,00,33,00,36,00,00,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdrom\Enum]
"Count"=dword:00000000
"NextInstance"=dword:00000000
"INITSTARTFAILED"=dword:00000001
The other peculiarity is in Device Manager/IDE ATA/ATAPI controllers.
The first controller under Properties/General/Device status says:
"A driver (service) for this device has been disabled. An alternate
driver may be providing this functionality. (Code 32)
Click Troubleshoot to start the troubleshooter for this device."
I hope this is of some help. Btw I replaced the cmos battery and the
time and date
were corrected but it didn't show the CDROM in Device Manager.
Sharon F
> I hope this is of some help. Btw I replaced the cmos battery and the
> time and date
> were corrected but it didn't show the CDROM in Device Manager.
Even though this did not correct the problem with the cdrom drive, this is
good. There are many things within Windows that rely on an accurate
date/time and, of course, accurate hardware enumeration at boot up by the
BIOS and by the operating system. You may even see other "odd" problems
that you were having with the system disappear.
> The other peculiarity is in Device Manager/IDE ATA/ATAPI controllers.
> The first controller under Properties/General/Device status says:
>
> "A driver (service) for this device has been disabled. An alternate
> driver may be providing this functionality. (Code 32)
>
> Click Troubleshoot to start the troubleshooter for this device."
Did you try the troubleshooter? If yes, what were the results?
Looking at the reg info I find this:
"ImagePath" - When you use the registry editor, it shows the hex values in
plain language. What does it show as the path to the cdrom.sys file? Does a
copy of the file exist at that stated location?
Reason I'm asking: In my registry editor it shows:
\system32\drivers\cdrom.sys
Our hex values match for the latter part of the path but not for the
system32 folder. The very first number after hex(2): is 73 for me and 53
for you. I've double checked the same key on another system and it is
showing 73 as well. Hex is hex and that value should be the same for the
system32 folder on all Windows systems. Questioning myself -- I can't
imagine our codepage being different here since the XP registry uses
unicode, meaning that this particular value for system32 should be
universal.
Also... under HKLM\SYSTEM\CurrentControlSet\Services\Cdrom\Enum
you're getting a "initstartfailed" result (I am seeing my desktop's 2
optical drives listed by name). So there would appear to be a breakdown of
communication here between the drive and the rest of the system.
This failue could be because of hex value difference for the cdrom.sys
driver. Or the drive is not identifying itself at all to Windows - damaged
or failed hardware. The hardware could be the drive itself or the
controller cable or the controller on the motherboard.
The first thing I would try is exporting another key or two that also shows
the system32 folder as part of the path. Compare the hex values to see if
that stray 53 shows up on all of them or if it comes up as a 73. Reason: If
the path is damaged, the cdrom.sys file is not being found and that event
could stop the drive from being initialized. We want to make sure what
value (73 or 53) should be showing in your registry.
If you find 53 in other keys, then this is the right value for your system
(I would be surprised though). On the other hand, if you find that other
keys show a 73, then change this particular key to a 73 as well.
To do this, use your exported key. Open the reg file in Notepad. Change 53
to 73, save this reg file with a new name. (This step is to change back to
a 53 if you start getting uncomfortable about the change to 73 or
experience difficulty because of it). Double click the new reg file to
merge the info to your registry. Restart and hold your breath.
If it works, great. If it doesn't. Don't change 53 back to 73 yet.
Instead, try a different cable controller (from the drive to the
motherboard). The plastic on these can become brittle with age and snap a
wire or two - causing the cable to work partially or not at all. A
partially working cable may be enough to list the drive during POST but not
in Windows.
If still no go, try the drive in a computer that is having no problem
finding cdrom drives. And/or try a known working drive in your system.
If at this point, there's still no go - I'm out of ideas. Change back to 53
if you desire to do so.
PS: The cdgone.zip file is for removing 3rd party filters. It restores
default values in this area. Since you've never had any 3rd party filters
installed, it would not do anything - good or bad. It's just a common cause
for "disappearing" cdrom drives so gets recommended often. Since you've
seen no change after using it, I do not think filters are a part of your
problem.
Joe
fix and it immediatly corrected the problem. Thanks, Joe
Joe
"Kelly" wrote:
> Save the file below to your hard drive. Navigate to where you saved it and
> double click the file. A confirmation dialog will appear when the script is
> done. You may need to reboot for the change to take effect.
>
> Restore CD/DVD in Explorer
> http://www.kellys-korner-xp.com/regs_edits/xp_cd_dvd_fix.vbs
>
> --
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "Truk Spie" <Truk Sp...@discussions.microsoft.com> wrote in message
> news:F227ACAD-AEE8-411C...@microsoft.com...
> >
> >
Old Salt
"Did you try the troubleshooter? If yes, what were the results?"
I did but it couldn't help me.
"ImagePath" - When you use the registry editor, it shows the hex values in
> plain language. What does it show as the path to the cdrom.sys file? Does a
> copy of the file exist at that stated location?
System32\DRIVERS\cdrom.sys - Yes
The first thing I would try is exporting another key or two that also shows
> the system32 folder as part of the path. Compare the hex values to see if
> that stray 53 shows up on all of them or if it comes up as a 73. Reason: If
> the path is damaged, the cdrom.sys file is not being found and that event
> could stop the drive from being initialized. We want to make sure what
> value (73 or 53) should be showing in your registry.
For disk.reg; ImagePath System32/DRIVERS/disk.sys
"DisplayName"="Disk Driver"
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
52,00,49,00,56,00,45,00,52,00,53,00,5c,00,64,00,69,00,73,00,6b,00,2e,00,73,\
00,79,00,73,00,00,00
For Flpydisk.reg; ImagePath System32/DRIVERS/flpydisk.sys
"DisplayName"="Floppy Disk Driver"
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
52,00,49,00,56,00,45,00,52,00,53,00,5c,00,66,00,6c,00,70,00,79,00,64,00,69,\
00,73,00,6b,00,2e,00,73,00,79,00,73,00,00,00
For Netbios.reg; ImagePath System32/DRIVERS/netbios.sys
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
52,00,49,00,56,00,45,00,52,00,53,00,5c,00,6e,00,65,00,74,00,62,00,69,00,6f,\
00,73,00,2e,00,73,00,79,00,73,00,00,00
"DisplayName"="NetBIOS Interface"
The hex values are consistently 53.
Ironically after extracting these Keys I returned to Device Manager and
clicked on IDE Controllers.
There were 3. One Master with a slave and one Standard controller.
I disabled the master (a mistake), lost my HD. My Rom Drive was slaved off
the HD, so after shutting down I placed it on its own cable. (Something which
hadn't worked previously.) Upon reaching the deaktop after rebooting
a window poped up giving the DVD make and model. Then a CD-ROM window
poped up saying new hardware had been detected. I went back into Device
Manager and found 4 IDE Controllers. I re-enabled the Master ans disabled
the slave.
I went into My Computer and found the Rom Drive from there it worked
normally. Ever since it's been fine for two weeks now.
Thank you for your help Sharon.
Sharon F
>
> The hex values are consistently 53.
>
> Ironically after extracting these Keys I returned to Device Manager and
> clicked on IDE Controllers.
> There were 3. One Master with a slave and one Standard controller.
> I disabled the master (a mistake), lost my HD. My Rom Drive was slaved off
> the HD, so after shutting down I placed it on its own cable. (Something which
> hadn't worked previously.) Upon reaching the deaktop after rebooting
> a window poped up giving the DVD make and model. Then a CD-ROM window
> poped up saying new hardware had been detected. I went back into Device
> Manager and found 4 IDE Controllers. I re-enabled the Master ans disabled
> the slave.
> I went into My Computer and found the Rom Drive from there it worked
> normally. Ever since it's been fine for two weeks now.
> Thank you for your help Sharon.
>
You're welcome! After sending that last post, I had wondered if the
difference between what we had in the registry was upper case "S" versus
lower case. Regardless we may not have figured out exactly what was wrong
but at least we shook XP up enough that it started enumerating your
hardware effectively! Thanks for posting back with your results.
--
Sharon F
MS-MVP Windows Shell/User
newkid
my problem, most likely a simple one to you.
I have a document (17 pages typed) that was loaded to a disc. This document
is in Spanish, and I am in Costa Rica. I want to send the contents of the
disc to an associate in the U.S.A. I told him he could most likely get it
translated up there using a program or just by having a bilingual human read
and transcribe it.
I just need to know the step-by-step instructions to complete this task.
Hope you can help.
Newkid
--
newkid
Sharon F
> Sharon, I'm VERY un-educated about different tasks on the computer. Here is
> my problem, most likely a simple one to you.
> I have a document (17 pages typed) that was loaded to a disc. This document
> is in Spanish, and I am in Costa Rica. I want to send the contents of the
> disc to an associate in the U.S.A. I told him he could most likely get it
> translated up there using a program or just by having a bilingual human read
> and transcribe it.
> I just need to know the step-by-step instructions to complete this task.
> Hope you can help.
Do I understand you correctly?
You have a file and you want to get that file to your friend. If yes - read
on. If no or if you have questions about the directions below, you'll need
to send more details to this newsgroup thread.
General rule of thumb: Possess at least one backup copy of all important
data files. If a backup copy does not exist, create one. There are many
different methods of backing up. For a single file, copying the orginal
file to location other than where it exists now--is effective.
You do not mention what kind of disc this file currently resides on so
can't give exact directions here. If on a removable disc, make sure that
disc is available to your Windows.
Use Windows Explorer to locate the file on the disc (local, network or
removable). Then with the file selected, use File> Copy or right click>
copy. Next using Explorer, choose a folder location to paste the copied
file. Once you have the folder in view, right click on it and choose Paste.
Your backup copy has been created. Now you can experiment with transferring
the file to your friend without the risk of losing or damaging the original
file.
Next you have to decide how you want to get the file to your friend. Many
choices available. Unless the file is unusually large and assuming your
friend has access to email, sending the file as an attachment to a mail
message would be a viable option.
I'm going to stop here as there are too many variables to try and cover
them all in one post. If you decide to use the email method to transfer a
copy of the file, your email program will have directions on sending
attachments in its help file.
Or send more details about how you want to proceed and I or someone (there
are many willing to help in these newsgroups) will help you finish this
task.
Good luck!
Bob
lost to show & use my cd/dvd you a week now. i used your repair file,
re-booted & presto, it`s working.
Thankyou very much,,
Bob
Hap
I d/led an update to XP Home edition, and a media update, also installing
Explorer. Lost my calculator, games and now I find that my CDR and DVD drives
are gone, too.
MS took over my mail (tech came and fixed that), undid my LAN, and it seems
to have generally trashed my computer.
Will this patch work also on XP Home Edition? Is it safe to have d/led if it
does not work?
--
Hap
"Rick "Nutcase" Rogers" wrote:
> Hi,
>
> See if this helps:
> http://aumha.org/win5/a/xpcd.htm
>
> Under section 8 - Problems - there is a link to a patch that often resolves
> this problem
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Kumaran" <subbarayan....@de.bosch.com> wrote in message
> news:cl7s05$kr5$1...@ns2.fe.internet.bosch.com...
Jaymon
I have used it, without a problem on many occasions or you could try the
Doug Knox version, see link below..
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Cheers
j;-j
"Hap" <H...@discussions.microsoft.com> wrote in message
news:04598F3E-F63C-40FA...@microsoft.com...
jack
http://search.yahoo.com/search?p=cd+drive+disappeared&fr=yfp-t-501&toggle=1&cop=mss&ei=UTF-8
may be of help, depending on what you have.
I'll check back tonight after work :)
Andrew Murray
Microsoft.com?
or some other place?
"Hap" <H...@discussions.microsoft.com> wrote in message
news:04598F3E-F63C-40FA...@microsoft.com...
>
Jim Byrd
http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It may not
sound like it applies but take the steps outlined there to delete the Upper
and Lower Filters. (Trust me - this is the usual fix for disappearing
optical drives.)
OR
You can also use this reg file to handle these deletes (it takes care of
deleting some other things which can cause problems as well):
http://www.aumha.org/downloads/cdgone.zip This is
pretty much the "standard" fix for this type of issue. Backup first so that
you can recover if there are problems (there aren't usually, BTW).
It's recommended by Compaq/HP that you run FilterFixer also when this occurs
to recreate the correct entries, here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe Instructions
here: ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt
--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/
In news:04598F3E-F63C-40FA...@microsoft.com,
Hap <H...@discussions.microsoft.com> typed:
Murphy@discussions.microsoft.com John Murphy
GOOD ADVICE for EPSON PRINTER PURCHASERS WHO ARE RUNNING WINDOWS
VISTA!!!!!!!!!!
If you install the drivers from the CD provided, without taking some
precautions, you will have an unpleasant experience the next time you turn on
your computer. You will be unable to access the CD/DVD drive. Its icon will
have disappeared from the COMPUTER window. None of the software that uses it
will be able to find it.
The Arcsoft Photo Impression program interferes with the device driver, and
there is NO way to get the drive back without reinstalling the Windows
Operating System to Factory settings. I kid you not. This is not fun, since
you cannot do a backup because, catch 22, the CD/DVD Rom is what is missing!
Restoring to Factory setting wipes out all programs you have installed, and
all their data.
After going through the process several times, and following the excellent
advice in these pages,I was able to prove to my own satisfaction that it was
the printer software that was the culprit. Restoring the drive didn't solve
the problem, because it only worked when I deleted the printer drivers. I
had the option of having a CD/DVD drive or a printer, but not both. Finally,
I went to the Epson USA website, and found that there are fixes for the
problem.
Select the Drivers option, and download the recommended drivers for your
version of Windows. I am running Windows Vista Home Premium, and chose the
following drivers:
Epson Printer Driver V6.1aA
Epson Easy Print V3.10A
Twain Driver & Epson Scan Utility V2.92A
My experiments have led me to the conclusion that the software that
conflicts (in this case) with the cdrom.sys file is the Arcsoft Photo
Impression software.
If you choose to follow the instructions on the website and install Arcsoft
Photo Impression, you will also want to download the patch for that software,
which is on the same web page. I chose not to do that, and instead of
installing from the CD installed the drivers that I had downloaded, from my
hard drive. I did not install Arcsoft, because I have downloaded Picasa from
the Google World website, which also has a free update of Adobe Reader to
version 8.0. I really like the Picasa, and it is free, also.
I hope this will be helpful to those of you who are having the problem after
installing an Epson Printer. I am using the CX6000, and after doing this
fix, have both printer and CD/DVD Rom.
Frustrated But Friendly
suggested to restore my DVD drive, it lists three error messages...none of
which I have received. Anyway, I am operating on Vista, on a Dell Inspiron
E1705. Deinstalled a program yesterday, and today I get error messages when
I try to burn a photo slide show to DVD via Windows DVD Maker. And now, my
DVD Drive (E) keeps disappearing. Help!
-Frustrated
us...@domain.invalid
Have you checked if ther are upper or lower filters set in your registry?
You can check this opening the registry typing in the run Window
"Regedit" -Press enter-
Registry opens now
Open the folder
Hkey_local_machine
->System
->Current control set
->Control
->Class
Click now on the Line
{4D36E965-E325-11CE-BFC1-08002BE10318}
In the Right windo you may see
Upper filters and/or Lower filters
If you see then delete those filters and restart your PC.
Usually your Drive should be back.
Good luck
us...@domain.invalid
Did you check your Registry settings for upper and lower filters?
You can check opening your registry
Open "Run"-> Type in - Regedit -
Click on "KKEY_Local_MACHINE"
-->System
-->Current control set
-->Control
-->Class
Click on "{4D36E965-E325-11CE-BFC1-08002BE10318}"
Delete Upper and/or Lower filter and restart your System
Usually your drive should be seen again
Good luck trying
jayson
i did install a windows royale after i noticed my cd-dvd rom disappears all
the time when i upgraded to windows xp sp3...now I couldn't even open my
cd-dvd rom after i installed the windows royale...
hope to see a message from you...
tnks a lot
jayson
Peter Foldes
What is a Windows Royale ??
Try the fix in this MS KB
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"jayson" <jay...@discussions.microsoft.com> wrote in message news:A4E0621D-B9F4-4311...@microsoft.com...
Mikemiller80
years old. I can't seem to find out how to post my question that somewhat
relates to this posting. But I guess its worth a try.
I don't know when the DVD/CD-ROM drive disappered, but it did. I looked
under device manager and it does show there. I've done the fix that is below,
but it did not do anything for my situation. So again, nothing showing under
My Computer, nothing in Device Manager/Disk Drives. How do I get the drivers
reinstalled?
I am running XP Home Edition
Ronaldo
> in Device Manager/Disk Drives.
So, which is it?.. does it show or not show in the Device Manager...
If the drive disappeared from both My Computer and from the Device Manager:
Just go to the Device Manager, select the CD/DVD drive with a right click
and select "Uninstall".. and still in the Device Manager, right click on the
computer name and click on Search for new hardware.. The CD/DVD Rom should
be auto-reinstalled with the system drivers. If after that, you are still
having trouble, go to any driver download site and look for a compatable
driver, once you have it on your HD, execute the driver so it to install it
on the driver caché or drop it in C:\WINDOWS\system32\drivers if it's a
"driver.sys" file.
If it only disappeared from My Computer:
Try Tweak UI to recall the drive letter. Download the application from the
next link, install it and on My Computer\Drives\right pane, select the C
check box.
Microsoft PowerToys for Windows XP
http://www.microsoft.com/windowsxp/Downloads/powertoys/Xppowertoys.mspx
---------------------------------------
"Mikemiller80" <Mikemi...@discussions.microsoft.com> escribió en el
mensaje news:D6A0F435-ACEB-4941...@microsoft.com...
TaurArian
Win XP Fixes: Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31"
http://support.microsoft.com/kb/314060
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"Mikemiller80" <Mikemi...@discussions.microsoft.com> wrote in message
news:D6A0F435-ACEB-4941...@microsoft.com...
Galen
In news:OkFkVzKF...@TK2MSFTNGP02.phx.gbl,
TaurArian <taur...@gmail.com> typed:
> You could check this out:
>
> Win XP Fixes: Restore CD/DVD Drives to Explorer
> http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
>
> You can no longer access the CD drive or the DVD drive, or you receive an
> error message after you remove a CD recording program or a DVD recording
> program in Windows XP: "error code 31"
> http://support.microsoft.com/kb/314060
>
>
>
In addition to the above:
Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html
--
Galen (Not Current MS-MVP)
My Geek Site: http://kgiii.info
Web Hosting: http://whathostingshould.be
"In solving a problem of this sort, the grand thing is to be able to reason
backwards. That is a very useful accomplishment, and a
very easy one, but people do not practise it much. In the every-day affairs
of life it is more useful to reason forwards, and so
the other comes to be neglected. There are fifty who can reason
synthetically for one who can reason analytically." - Sherlock
Holmes
Sundi
a read me first which I did. It gives instruction on how to open the edit
registry in notepad for security reasons instead of automatically merging the
file into the registry. I thought I did exactly what it said but with much
frustration and many hours trying to figure this whole thing out, I either
didn't install completely or it didn't work. My error code is different than
all of the others I've read about. It say's "Cannot initialize
the device driver for this hardware - code 37". I'm running a Dell Dim
3000, XP PROF SP2. "My computer" doesn't even show the drives any more.
HELP!!
"Rick "Nutcase" Rogers" wrote:
> Hi,
>
> It's pretty common, and while there's no precise cause the fix is nearly
> always the same.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Aaron" <Aa...@discussions.microsoft.com> wrote in message
> news:62B1E952-65BE-4741...@microsoft.com...
> > The patch worked, Thanks. I wish I only new what caused it......?
> >
> > "Rick "Nutcase" Rogers" wrote:
> >
> >> Hi,
> >>
> >> See if this helps:
> >> http://aumha.org/win5/a/xpcd.htm
> >>
> >> Under section 8 - Problems - there is a link to a patch that often
> >> resolves
> >> this problem
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Associate Expert - WindowsXP Expert Zone
> >> www.microsoft.com/windowsxp/expertzone
> >> Windows help - www.rickrogers.org
> >>
> >> "Kumaran" <subbarayan....@de.bosch.com> wrote in message
> >> news:cl7s05$kr5$1...@ns2.fe.internet.bosch.com...