Error number: 0x80070020

MartynB

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Aug 30, 2006, 9:59:30 AM8/30/06

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When I access the Microsoft Update site:-

http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en

I get:-

" [Error number: 0x80070020]

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options: [etc...]"

Any ideas?

TaurArian [MS-MVP]

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Aug 31, 2006, 7:17:18 AM8/31/06

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You receive a "0x80070020 The process cannot access the file because it is
being used by another process" error message when you try to download an
update from Windows Update or from Microsoft Update
http://support.microsoft.com/default.aspx?scid=kb;EN-US;883825

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"MartynB" <anon...@discussions.microsoft.com> wrote in message
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MartynB

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Aug 31, 2006, 10:55:14 AM8/31/06

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I get the error immediately following the notice:- "Checking if your
computer has the latest version of Windows updating software....".

I have cleared the cache and also disabled the real time scanning by my anti
virus AVG Free Edition as suggested in
http://support.microsoft.com/default.aspx?scid=kb;EN-US;883825 , but the
error remains.

If I knew what was the actual file that the process cannot access, and
perhaps deleted it, Windows update could download it again.

Martyn

"TaurArian [MS-MVP]" <taurarian...@gmail.com> wrote in message
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MartynB

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Aug 31, 2006, 3:16:43 PM8/31/06

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The problem has disappeared since a re-boot was done. Strange though.

"MartynB" <anon...@discussions.microsoft.com> wrote in message

news:uV$b51QzG...@TK2MSFTNGP05.phx.gbl...

Jimmy

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Jul 14, 2007, 12:26:07 AM7/14/07

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If anyone out there has Spybot Search & Destroy and while trying to run
Windows update you receive the error number 0x80070020 and this message:

"Windows Update has encountered an error and cannot display the
requested page".

I corrected the problem in my computer. It was the "Tea Timer" in Spybot S&D.

Bring up Spybot S&D and click on mode.....then select advanced mode....click
yes in the pop up box.
Then click tools at lower left....then click resident.....then uncheck the
Resident "Tea Timer" box.
X out and that should do it and hopefully most will be able to get the
Windows updates.

You can go back after updating and put "Tea Timer" back on by following the
above steps.
You may have to do the same thing next time you update unless Spybot S&D
fixes the glitch in the meantime.

PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of
settings on your computer.

JoeAuerbach

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Aug 29, 2007, 5:43:34 PM8/29/07

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I had the error persistently when trying to do MS Update on a machine
that I hadn't used in a while, & went through a number of other places
that didn't mention the Tea Timer. As soon as I did that, I was able to
do the update.
Thanx for the tip.
Joe Auerbach

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Smurf

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Aug 31, 2007, 5:28:01 AM8/31/07

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Thanks Jimmy, This was the answer to to my problem

kalico

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Sep 14, 2007, 6:20:11 AM9/14/07

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Jimmy;3006328 Wrote:
> If anyone out there has Spybot Search & Destroy and while trying to run
> Windows update you receive the error number 0x80070020 and this
> message:
>
> "Windows Update has encountered an error and cannot display the
> requested page".
>
> I corrected the problem in my computer. It was the "Tea Timer" in
> Spybot S&D.
>
> Bring up Spybot S&D and click on mode.....then select advanced
> mode....click
> yes in the pop up box.
> Then click tools at lower left....then click resident.....then uncheck
> the
> Resident "Tea Timer" box.
> X out and that should do it and hopefully most will be able to get the
> Windows updates.
>
> You can go back after updating and put "Tea Timer" back on by following
> the
> above steps.
> You may have to do the same thing next time you update unless Spybot
> S&D
> fixes the glitch in the meantime.
>
> PS - "Tea Timer" ( if you have Spybot S&D) is an overall protection of
> settings on your computer.
>
> >

> >[/color]

Thanks for this Jimmy - exactly what the problem was.

Cheers

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