log file looks something like this:
2010-01-23 15:41:11:894 896 860 AU ## START ## AU: Download updates
2010-01-23 15:41:11:894 896 860 AU #########
2010-01-23 15:41:11:894 896 860 AU # Found no download approved updates.
2010-01-23 15:41:11:894 896 860 AU #########
2010-01-23 15:41:11:894 896 860 AU ## END ## AU: Download updates
2010-01-23 15:41:11:894 896 860 AU #############
2010-01-23 15:42:57:933 896 c90 AU Interactive Download was cancelled
2010-01-23 15:42:58:573 896 c90 AU No featured updates notifications to show
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: 7 download(s)
are still in progress.
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 1.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU UpdateDownloadProperties: download
priority has changed from 3 to 2.
2010-01-23 15:42:58:573 896 c90 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2010-01-23 15:42:58:573 896 c90 AU Piggybacking on an AU detection already
in progress
2010-01-23 15:42:58:573 896 c90 AU AU setting pending client directive to
'Install Complete Ux'
2010-01-23 15:42:58:573 896 c90 AU Changing existing AU client directive
from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
2010-01-23 15:42:58:573 896 c90 AU AU setting pending client directive to
'Download Progress'
2010-01-23 15:42:58:573 896 c90 AU Changing existing AU client directive
from 'Install Complete Ux' to 'Download Progress', session id = 0x1
2010-01-23 15:42:58:573 896 c90 AU Successfully wrote event for AU health
state:0
2010-01-23 15:43:04:953 896 b40 AU Getting featured update notifications.
fIncludeDismissed = true
2010-01-23 15:43:04:953 896 b40 AU No featured updates available.
2010-01-23 15:43:04:985 896 b40 AU WARNING: Returning due to error from
GetDownloadProgressUx, error = 0x8024000C
2010-01-23 15:43:04:985 896 b40 AU WARNING: GetInteractiveInstallProgress
failed, error = 0x8024000C
2010-01-23 15:43:06:467 896 c90 AU AU received approval from Ux for 7 updates
2010-01-23 15:43:06:467 896 c90 AU AU setting pending client directive to
'Progress Ux'
2010-01-23 15:43:06:482 896 8d4 AU BeginInteractiveInstall invoked for
Download
2010-01-23 15:43:06:482 896 8d4 AU Auto-approved 0 update(s) for download
(for Ux)
2010-01-23 15:43:06:482 896 8d4 AU UpdateDownloadProperties: 7 download(s)
are still in progress.
2010-01-23 15:43:06:482 896 8d4 Agent Setting download properties on call
E6168CBA-E0A2-4DD6-A580-4394CFF712D9: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:482 896 8d4 Agent Setting download properties on call
6FBD6159-26FE-4D96-9F7B-F08D73B60A06: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:482 896 8d4 Agent Setting download properties on call
D9DC31B8-87B1-42B4-A9D9-D95639AA386D: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:482 896 8d4 Agent Setting download properties on call
BCA5D132-FB92-4092-932B-A87A2EEC81C4: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:498 896 8d4 Agent Setting download properties on call
18A09651-24B2-4038-A773-FF583C1F0478: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:498 896 8d4 Agent Setting download properties on call
143D8EFF-D344-459F-A468-444783133EC4: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:498 896 8d4 Agent Setting download properties on call
87B7A01F-AAEB-459B-BC46-1A71DF2BCDF8: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-23 15:43:06:498 896 8d4 AU #############
2010-01-23 15:43:06:498 896 8d4 AU ## START ## AU: Download updates
2010-01-23 15:43:06:498 896 8d4 AU #########
2010-01-23 15:43:06:498 896 8d4 AU # Found no download approved updates.
2010-01-23 15:43:06:498 896 8d4 AU #########
2010-01-23 15:43:06:498 896 8d4 AU ## END ## AU: Download updates
2010-01-23 15:43:06:498 896 8d4 AU #############
2010-01-23 15:50:23:034 896 8d4 AU Getting featured update notifications.
fIncludeDismissed = true
2010-01-23 15:50:23:034 896 8d4 AU No featured updates available.
Could you supply some information on what your firewall is, anti-virus,
other R-TP programs ?.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
McAfee was installed as a trial version, I thought maybe that was it so I
uninstalled it out of frustration, but it still repros.
No Proxy
Firewall was managed by the McAfee install, but now defaults to Windows.
thanks for any help, Additionally using fiddler I don't see any webrequests
being made.
> .
>
McAfee applications are notorious for not uninstalling "cleanly."
1. Download the McAfee Removal Tool, saving it to your desktop:
<http://service.mcafee.com/FAQDocument.aspx?id=TS100507>
2. Close all open applications (i.e., anything with an icon on the taskbar).
3. Right-click on the file you saved in #1 above and select Run as
Administrator to run the utility. Don't TOUCH your keyboard until the run
completes, then reboot & test.
Ǝ и ç εl
◕‿◕
-=-
Do it, Marty.
> .
>
> From one of the gurus in this group <w>
Then... cite the source please ;-)
Cheers, Ǝиçεl
--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
MS Answers: http://social.answers.microsoft.com/Forums/it-IT/categories
2010-01-24 10:19:34:739 936 8f8 AU AU received handle event
2010-01-24 10:19:34:739 936 8f8 AU AU setting pending client directive to
'Download Progress'
2010-01-24 10:19:36:408 936 8f8 Shutdwn user declined update at shutdown
2010-01-24 10:19:36:408 936 8f8 AU Successfully wrote event for AU health
state:0
2010-01-24 10:19:36:408 936 8f8 AU AU initiates service shutdown
2010-01-24 10:19:36:408 936 8f8 AU ########### AU: Uninitializing
Automatic Updates ###########
2010-01-24 10:19:36:408
936 8f8 Handler CUHCbsHandler::CancelDownloadRequest called
2010-01-24 10:21:38:787 936 12a4 Misc =========== Logging initialized
(build: 7.3.7600.16385, tz: -0800) ===========
2010-01-24 10:21:38:803 936 12a4 Misc = Process:
C:\Windows\system32\svchost.exe
2010-01-24 10:21:38:803 936 12a4 Misc = Module:
c:\windows\system32\wuaueng.dll
2010-01-24 10:21:38:787 936 12a4 Service *************
2010-01-24 10:21:38:803 936 12a4 Service ** START ** Service: Service
startup
2010-01-24 10:21:38:803 936 12a4 Service *********
2010-01-24 10:21:38:834 936 12a4 Agent * WU client version 7.3.7600.16385
2010-01-24 10:21:38:834 936 12a4 Agent * Base directory:
C:\Windows\SoftwareDistribution
2010-01-24 10:21:38:834 936 12a4 Agent * Access type: No proxy
2010-01-24 10:21:38:834 936 12a4 Agent * Network state: Connected
2010-01-24 10:21:39:193 936 86c Report CWERReporter::Init succeeded
2010-01-24 10:21:39:193 936 86c Agent *********** Agent: Initializing
Windows Update Agent ***********
2010-01-24 10:21:39:193 936 86c Agent *********** Agent: Initializing
global settings cache ***********
2010-01-24 10:21:39:193 936 86c Agent * WSUS server: <NULL>
2010-01-24 10:21:39:193 936 86c Agent * WSUS status server: <NULL>
2010-01-24 10:21:39:193 936 86c Agent * Target group: (Unassigned
Computers)
2010-01-24 10:21:39:193 936 86c Agent * Windows Update access disabled: No
2010-01-24 10:21:39:224 936 86c Agent * Found 8 persisted download calls
to restore
2010-01-24 10:21:39:333 936 86c DnldMgr Download manager restoring 7
downloads
2010-01-24 10:21:39:552 936 12a4 Report *********** Report: Initializing
static reporting data ***********
2010-01-24 10:21:39:552 936 12a4 Report * OS Version = 6.1.7600.0.0.66304
2010-01-24 10:21:39:552 936 12a4 Report * OS Product Type = 0x00000003
2010-01-24 10:21:39:567 936 12a4 Report * Computer Brand = Dell Inc.
2010-01-24 10:21:39:567 936 12a4 Report * Computer Model = Inspiron 546
2010-01-24 10:21:39:567 936 12a4 Report * Bios Revision = A09
2010-01-24 10:21:39:567 936 12a4 Report * Bios Name = Default System BIOS
2010-01-24 10:21:39:567 936 12a4 Report * Bios Release Date =
2009-08-08T00:00:00
2010-01-24 10:21:39:567 936 12a4 Report * Locale ID = 1033
2010-01-24 10:21:39:723 936 86c Agent * Successfully loaded 8 persisted
download calls.
2010-01-24 10:21:39:739 936 86c DnldMgr Retrieved 1 persisted download jobs
2010-01-24 10:21:39:739 936 86c DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2010-01-24 10:21:39:739 936 86c DnldMgr * BITS JobId =
{BFCB9708-6D90-467B-8BEC-2DBACB08343C}
2010-01-24 10:21:39:739 936 86c DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2010-01-24 10:21:39:754 936 86c DnldMgr * UpdateId =
{6113B9C8-1C37-4B5D-B399-7E91F8A5C009}.100
2010-01-24 10:21:39:848 936 86c DnldMgr * Restored download job.
2010-01-24 10:21:39:895 936 86c AU ########### AU: Initializing Automatic
Updates ###########
2010-01-24 10:21:39:895 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {6BC70426-A4A6-4391-BB32-E4ED934B7E1F}.102] ***********
2010-01-24 10:21:39:895 936 86c AU AU setting next detection timeout to
2010-01-24 18:21:39
2010-01-24 10:21:39:895 936 86c AU # Approval type: Scheduled (User
preference)
2010-01-24 10:21:39:895 936 86c AU # Scheduled install day/time: Every
day at 3:00
2010-01-24 10:21:39:895 936 86c AU # Auto-install minor updates: Yes
(User preference)
2010-01-24 10:21:39:895 936 86c AU # Will interact with non-admins
(Non-admins are elevated (User preference))
2010-01-24 10:21:39:895 936 86c AU # Will display featured software
notifications (User preference)
2010-01-24 10:21:39:895 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:895 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {17A15CF7-CD76-47DE-9E02-E5E9F9E198D2}.100] ***********
2010-01-24 10:21:39:926 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:926 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {6A181A6E-4C05-4D36-B4EE-E0CC35545239}.101] ***********
2010-01-24 10:21:39:926 936 86c AU # Reconnecting download for 7 updates
2010-01-24 10:21:39:942 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:942 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {6609909E-7052-4379-AFD5-C7C9CFE1B882}.105] ***********
2010-01-24 10:21:39:942 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:942 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {26200B8C-CB24-45ED-9C2B-98C49934C5B1}.102] ***********
2010-01-24 10:21:39:942 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:942 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A68D9A9E-F08D-4814-9291-6D9C5DF58529}.101] ***********
2010-01-24 10:21:39:957 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:957 936 12b8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {BD9B6C91-5F2F-4718-ACE9-44C0934D4C56}.101] ***********
2010-01-24 10:21:39:957 936 12b8 DnldMgr * Queueing update for download
handler request generation.
2010-01-24 10:21:39:957 936 12b8 DnldMgr Generating download request for
update {17A15CF7-CD76-47DE-9E02-E5E9F9E198D2}.100
2010-01-24 10:21:40:285 936 86c AU # Reconnected 7 pending download calls
2010-01-24 10:21:40:285 936 86c AU Setting AU scheduled install time to
2010-01-25 11:00:00
2010-01-24 10:21:40:316 936 86c AU Successfully wrote event for AU health
state:0
2010-01-24 10:21:40:316 936 86c AU Initializing featured updates
2010-01-24 10:21:40:316 936 86c AU Found 0 cached featured updates
2010-01-24 10:21:40:316 936 86c AU Successfully wrote event for AU health
state:0
2010-01-24 10:21:40:316 936 86c AU AU setting pending client directive to
'Download Progress'
2010-01-24 10:21:40:316 936 86c AU Successfully wrote event for AU health
state:0
2010-01-24 10:21:40:316 936 86c AU AU finished delayed initialization
2010-01-24 10:21:40:316 936 12a4 AU #############
2010-01-24 10:21:40:316 936 12a4 AU ## START ## AU: Search for updates
2010-01-24 10:21:40:316 936 12a4 AU #########
2010-01-24 10:21:40:378 936 12a4 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {8E68D82D-B5C9-42E0-99DF-AA5276A2E9EF}]
2010-01-24 10:21:40:410 936 86c AU Getting featured update notifications.
fIncludeDismissed = true
2010-01-24 10:21:40:410 936 86c AU No featured updates available.
2010-01-24 10:21:40:862 936 12b8 Handler Generating request for CBS update
17A15CF7-CD76-47DE-9E02-E5E9F9E198D2 in sandbox
C:\Windows\SoftwareDistribution\Download\c5a7487c1920e42167020e3141697a11
2010-01-24 10:21:40:878 936 12b8 Handler Selected payload type is ptExpress
2010-01-24 10:21:40:940 936 12b8 Handler UH: DpxRestoreJob returned
0x80070002
2010-01-24 10:21:40:940 936 12b8 Handler Detected download state is
dsHavePackage
2010-01-24 10:21:42:828 936 86c AU AU received approval from Ux for 7 updates
2010-01-24 10:21:42:828 936 86c AU AU setting pending client directive to
'Progress Ux'
2010-01-24 10:21:42:968 936 8ec AU BeginInteractiveInstall invoked for
Download
2010-01-24 10:21:42:968 936 8ec AU Auto-approved 0 update(s) for download
(for Ux)
2010-01-24 10:21:42:968 936 8ec AU UpdateDownloadProperties: 7 download(s)
are still in progress.
2010-01-24 10:21:42:968 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:968 936 8ec Agent Setting download properties on call
E6168CBA-E0A2-4DD6-A580-4394CFF712D9: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:42:968 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:968 936 8ec Agent Setting download properties on call
6FBD6159-26FE-4D96-9F7B-F08D73B60A06: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:42:968 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:968 936 8ec Agent Setting download properties on call
D9DC31B8-87B1-42B4-A9D9-D95639AA386D: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:42:999 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:999 936 8ec Agent Setting download properties on call
BCA5D132-FB92-4092-932B-A87A2EEC81C4: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:42:999 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:999 936 8ec Agent Setting download properties on call
18A09651-24B2-4038-A773-FF583C1F0478: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:42:999 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:42:999 936 8ec Agent Setting download properties on call
143D8EFF-D344-459F-A468-444783133EC4: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:43:015 936 8ec AU UpdateDownloadProperties: download
priority has changed from 1 to 3.
2010-01-24 10:21:43:015 936 8ec Agent Setting download properties on call
87B7A01F-AAEB-459B-BC46-1A71DF2BCDF8: priority=3, interactive=1, owner is
system=1, proxy settings=1, proxy session id=1
2010-01-24 10:21:43:015 936 8ec AU #############
2010-01-24 10:21:43:015 936 8ec AU ## START ## AU: Download updates
2010-01-24 10:21:43:015 936 8ec AU #########
2010-01-24 10:21:43:015 936 8ec AU # Found no download approved updates.
2010-01-24 10:21:43:015 936 8ec AU #########
2010-01-24 10:21:43:015 936 8ec AU ## END ## AU: Download updates
2010-01-24 10:21:43:015 936 8ec AU #############
2010-01-24 10:21:55:323 936 12a4 AU No pending client directive
marty wrote:
> Thank you both, unfortunately I am still seeing the same behavior. here
> is
> the log entry for the attempt after the McAfee removal tool run and
> reboot.
<snip>