When I first noticed this issue was when I installed Office 2007 Pro and
tried to update it.
Any suggestions?
Thanks.
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
2008-03-24 20:29:06:148 960 1604 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
2008-03-24 20:29:06:148 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2008-03-24 20:29:06:159 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:326 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2008-03-24 20:29:06:336 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:343 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-24 20:29:06:352 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:397 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-24 20:29:06:407 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:414 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-03-24 20:29:06:425 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:467 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-03-24 20:29:06:477 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:483 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-03-24 20:29:06:493 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:537 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2008-03-24 20:29:06:547 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:602 960 1604 Setup Determining whether a new setup
handler needs to be downloaded
2008-03-24 20:29:06:626 960 1604 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2008-03-24 20:29:06:638 960 1604 Misc Microsoft signed: Yes
2008-03-24 20:29:06:638 960 1604 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2008-03-24 20:29:06:639 960 1604 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2008-03-24 20:29:07:039 960 1604 Setup Setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" is already
installed.
2008-03-24 20:29:07:040 960 1604 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2008-03-24 20:29:07:064 960 1604 Handler FATAL: UH: 0x80070026:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2008-03-24 20:29:07:065 960 1604 Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x80070026
2008-03-24 20:29:07:065 960 1604 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" failed,
error = 0x80070026
2008-03-24 20:29:07:065 960 1604 Setup FATAL: SelfUpdate check failed, err
= 0x80070026
2008-03-24 20:29:07:066 960 1604 Agent * WARNING: Skipping scan,
self-update check returned 0x80070026
2008-03-24 20:29:07:157 960 1604 Agent * WARNING: Exit code = 0x80070026
2008-03-24 20:29:07:157 960 1604 Agent *********
2008-03-24 20:29:07:157 960 1604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-03-24 20:29:07:157 960 1604 Agent *************
2008-03-24 20:29:07:157 960 1604 Agent WARNING: WU client failed Searching
for update with error 0x80070026
2008-03-24 20:29:07:158 960 1034 AU >>## RESUMED ## AU: Search for
updates [CallId = {4C4A5E3A-B44F-428A-9E4F-F411973402F9}]
2008-03-24 20:29:07:158 960 1034 AU # WARNING: Search callback failed,
result = 0x80070026
2008-03-24 20:29:07:158 960 1034 AU # WARNING: Failed to find updates
with error code 80070026
2008-03-24 20:29:07:158 960 1034 AU #########
2008-03-24 20:29:07:158 960 1034 AU ## END ## AU: Search for updates
[CallId = {4C4A5E3A-B44F-428A-9E4F-F411973402F9}]
2008-03-24 20:29:07:158 960 1034 AU #############
2008-03-24 20:29:07:158 960 1034 AU AU setting next detection timeout to
2008-03-25 05:29:07
2008-03-24 20:29:07:158 960 1034 AU Setting AU scheduled install time to
2008-03-25 07:00:00
2008-03-24 20:29:12:065 960 1604 Report REPORT EVENT:
{AAC46193-A1A0-40CA-9D65-E25B4C72899A} 2008-03-24
20:29:07:065-0400 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070026 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80070026.
>snip>