I'm running Vista Business SP1 and Office 2003 SP3 on an HP Compaq 8510p.
Please post your exact symptoms. Try searching %windir%
for an install log for that update and then try to find some context
for that code. Also, in case the code you are giving us is actually
a hex value search also for its decimal equivalent, 1913.
If 1913 appears to be relevant to your symptom you could also
do a web search with that value instead...
For grins...
(Live Search for
-"total views" (MSFT OR MVP) error 1913 office site:microsoft.com
)
<quote>
MSI (s) (08:E8) [20:27:22:312]: Product: Microsoft Office Professional
Edition 2003 -- Error 1913. Setup cannot update file
C:\Windows\system32\mapisvc.inf. Verify that the file exists in your system
and that you have sufficient permissions to update it.
</quote>
Seems that if the value is hex that its decimal equivalent would have
a particular filename associated with it. Look for and report that as well.
Note that the above quote represents an example of the *format* of the
message you might see as a result of your search. You would very likely
see a completely different file which could not be accessed.
However, you may get some useful ideas from the resolution suggestions
the other poster received.
> Any suggestions
> towards a solution are welcome.
>
> I'm running Vista Business SP1 and Office 2003 SP3 on an HP Compaq 8510p.
BTW if you are trying to install a manually downloaded copy of this update
your symptoms would be independent of WU and so they would have more
relevance in a newsgroup which specializes in updating Office products.
Cross-posting to it for convenience.
HTH
Robert Aldwinckle
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