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Windows Mail Command "The Command Failed To Execute"

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southron_98

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Jun 11, 2009, 6:42:01 AM6/11/09
to
All of a sudden when I try to open attachments I get "The Command Failed To
Execute" I hate Vista it gets worse and worse. They must have expected big
problems as they uped their charges for help and when it crashes it now says
do you want to return to your orginial site? Now this crap and I have yet to
every get any help out of this site! Thanks

Rainald Taesler

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Jun 11, 2009, 7:21:16 AM6/11/09
to
southron_98 wrote:

I'd bet that you have recently installed IE8.

If so: Welcome to the Club! <eg>

There is a "known" problem which affects many systems (not the majority
though) after the install of IE8.
There is no fix so far - except uninstalling IE8.

The problems can be reduced to JPG and TXT files (all other files types
opening fine) with a workaround:
Right-click on the shortcut that you use to open Windows Mail.
Select Properties.
In the field labeled 'Start in' change the entered value to
%UserProfile%.
Click OK.
Restart Windows Mail and try opening attachments.

HTH
Rainald


John

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Jun 14, 2009, 10:15:01 AM6/14/09
to
I have the same problem with Vista. Only solution is to uninstall IE8 to
IE7. However, in Windows XP and IE8, it is not a problem. Works fine on my
desktop.

gloB

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Jun 14, 2009, 1:20:01 PM6/14/09
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When I right click on my shrtcut and lick on properties, the "start in" field
does not show on my computer

Rainald Taesler

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Jun 14, 2009, 2:46:53 PM6/14/09
to
gloB wrote:
>> "Rainald Taesler" wrote:

>>> The problems can be reduced to JPG and TXT files (all other files
>>> types opening fine) with a workaround:
>>> Right-click on the shortcut that you use to open Windows Mail.
>>> Select Properties.
>>> In the field labeled 'Start in' change the entered value to
>>> %UserProfile%.
>>> Click OK.
>>> Restart Windows Mail and try opening attachments.
>>>
>

> When I right click on my shrtcut and lick on properties, the "start
> in" field does not show on my computer

Really strange.
Which of the Tabbed pages did you look at??

Rainald

mel

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Jun 14, 2009, 2:48:01 PM6/14/09
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Is there any explanation why MICROSOFT has not fixed this problem?

I have a new Dell computer with VISTA & have the same problem except it is
intermittent - attachments open OK one day & not the next.

197m

Rainald Taesler

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Jun 14, 2009, 2:49:35 PM6/14/09
to
Yes, the problem only appears with WinMail and therefore is not an issue
under XP.
As an alternative: Didn't you try my workaround?
I for one can live with the shortcoming of having to save JPG and TXT
files first.

Rainald

Rainald Taesler

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Jun 14, 2009, 4:08:17 PM6/14/09
to
mel wrote:
> Is there any explanation why MICROSOFT has not fixed this problem?
>
> I have a new Dell computer with VISTA & have the same problem except
> it is intermittent - attachments open OK one day & not the next.

No, there no reactions from MS so far. I doubt that the relevant persons
in power even know about the bug.

Which type of attachments do have troubles with?

Rainald

Gary VanderMolen

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Jun 14, 2009, 9:09:06 PM6/14/09
to
Microsoft only pays attention when it affects millions of users. :-(
So far only a small percentage of Vista IE8 users are affected.
Microsoft would advise you to upgrade to Windows Live Mail,
since it superseded Windows Mail since about Feb. 2007.

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"mel" <m...@discussions.microsoft.com> wrote in message news:179D8A11-5321-4E9F...@microsoft.com...

Gary VanderMolen

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Jun 14, 2009, 9:13:10 PM6/14/09
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Try creating a new shortcut from the WinMail.exe executable.

--
Gary VanderMolen, MS-MVP (Mail)


"gloB" <gl...@discussions.microsoft.com> wrote in message news:B622886A-5340-4743...@microsoft.com...

gloB

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Jun 14, 2009, 9:14:01 PM6/14/09
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I took your advice and uninstalled IE8. Now it works fine. Thank you for
your help.

Gary VanderMolen

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Jun 14, 2009, 9:32:02 PM6/14/09
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Works every time. :-)

--
Gary VanderMolen, MS-MVP (Mail)


"gloB" <gl...@discussions.microsoft.com> wrote in message news:7CAFD0FD-5A53-4034...@microsoft.com...

Rainald Taesler

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Jun 14, 2009, 10:38:00 AM6/14/09
to
John wrote:

> I have the same problem with Vista. Only solution is to uninstall
> IE8 to IE7. However, in Windows XP and IE8, it is not a problem.
> Works fine on my desktop.

Yes, the bug only appears with WinMail and no other mail client.
But it's caused by the mere existence if IE8.

Rainald

Rainald Taesler

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Jun 14, 2009, 10:38:00 AM6/14/09
to
John wrote:

> I have the same problem with Vista. Only solution is to uninstall
> IE8 to IE7. However, in Windows XP and IE8, it is not a problem.
> Works fine on my desktop.

Yes, the bug only appears with WinMail and no other mail client.


But it's caused by the mere existence if IE8.

Rainald

> "Rainald Taesler" wrote:

mel

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Jun 15, 2009, 9:44:01 PM6/15/09
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I am not sure which attachments will not open - but I can save them to my
documents & then open them . How do you identify the type of attacment?
--
197m

Gary VanderMolen

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Jun 16, 2009, 2:22:05 AM6/16/09
to
You can look at the file extension if your PC is configured to show file
extensions. Otherwise you can tell by which program opens them
outside of Windows Mail. For example, if Microsoft Word opens,
then it was a .DOC file.

--
Gary VanderMolen, MS-MVP (Mail)


"mel" <m...@discussions.microsoft.com> wrote in message news:D828F8E7-B47B-4024...@microsoft.com...

Rainald Taesler

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Jun 15, 2009, 10:07:31 PM6/15/09
to
mel wrote:
> "Rainald Taesler" wrote:
>> mel wrote:
>>> Is there any explanation why MICROSOFT has not fixed this problem?
>>>
>>> I have a new Dell computer with VISTA & have the same problem
>>> except it is intermittent - attachments open OK one day & not the
>>> next.
>>
>> No, there no reactions from MS so far. I doubt that the relevant
>> persons in power even know about the bug.
>>
>> Which type of attachments do have troubles with?
>
> I am not sure which attachments will not open -

Just try it out ;-)
Send some mails with some attachments to yourself.

> but I can save them to my documents & then open them .

That's just normal.

> How do you identify the type of attachment? --

One of the easiest things <g>:
Just click on the attachment icon (paperclip) and you'll see the
filename (incl. the extension) or open the mail (you'll see the filename
+ file-type icon in the attachment field.

Rainald

Rainald Taesler

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Jun 14, 2009, 10:38:00 AM6/14/09
to
John wrote:

> I have the same problem with Vista. Only solution is to uninstall
> IE8 to IE7. However, in Windows XP and IE8, it is not a problem.
> Works fine on my desktop.

Yes, the bug only appears with WinMail and no other mail client.


But it's caused by the mere existence if IE8.

Rainald

> "Rainald Taesler" wrote:

Gary VanderMolen

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Jun 16, 2009, 2:30:50 PM6/16/09
to
There's some indication that MSN Explorer 9.6 has the same
problem with attachments after installing IE8.
There were a number of posts about this in the newsgroup
microsoft.public.msn.discussion

--
Gary VanderMolen, MS-MVP (Mail)


"Rainald Taesler" <tae...@gmx.de> wrote in message news:e0OXIgp...@TK2MSFTNGP03.phx.gbl...

Rainald Taesler

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Jun 16, 2009, 3:22:50 PM6/16/09
to
Gary VanderMolen wrote:
> Rainald Taesler wrote:

>> Yes, the bug only appears with WinMail and no other mail client.
>> But it's caused by the mere existence if IE8.
>

> There's some indication that MSN Explorer 9.6 has the same
> problem with attachments after installing IE8.

Shall I now shout "Grrrreat!!" ?? <bg>.
I think that chances for investigations on the side of MS will be better
if another products of theirs is affected.

> There were a number of posts about this in the newsgroup
> microsoft.public.msn.discussion

Thanks for the pointer!
I saw a number if postings there a longer while ago. But was reported
seemed to be quite different, so I did not monitor this group. But I
will check things there the other day.

Thanks again
Rainald

jwitt001

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Jun 28, 2009, 7:59:43 PM6/28/09
to

I have Vista, I8 and msn and have the same problem.&nbsp; Decided to stay with IE8 and go with Windows Live Mail which will continue to be supported versus MSN.&nbsp; Able to use IE8 and Live Mail and open attachments.&nbsp; Had to spend some time loading favorites on Live Mail but it all works.


Post Originated from http://www.VistaForums.com Vista Support Forums

Gary VanderMolen

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Jun 28, 2009, 8:13:29 PM6/28/09
to

Good for you. That's a forward-looking approach.

--
Gary VanderMolen, MS-MVP (Mail)


"jwitt001" wrote in message news:eAMADyE%23JH...@TK2MSFTNGP03.phx.gbl...

t-4-2

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Jun 28, 2009, 8:09:58 PM6/28/09
to

You might want to check your default encoding. You have a few " gibberish "
in your text.
i.e. " ......have the same problem.&nbsp; "
...... " MSN.&nbsp; "
...... " open attachments.&nbsp; "

t-4-2

"jwitt001" wrote in message news:eAMADyE#JHA...@TK2MSFTNGP03.phx.gbl...

Candy

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Jun 30, 2009, 9:45:02 AM6/30/09
to

I have been having a terrible time with the same issue. This has only
occured since I updated my computer with the normal Microsoft updates. I
cannot open various attachments. I have looked at the properties tab and
also do not see a selection that you said to change to "%UserProfile% nor do
I know where to find the IEB to uninstall it. Please Reply.

By the way. I started a thread and got a reply. When I opened the page was
blank. So? I decided to post here.

Candy

Candy

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Jun 30, 2009, 10:46:01 AM6/30/09
to

I just figured out you are saying IE8 rather than IEB. And understand now my
problems are update to IE8 which I did. How do you load thru favorites and
what are you loading?

--
Candy


"Gary VanderMolen" wrote:

> Good for you. That's a forward-looking approach.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "jwitt001" wrote in message news:eAMADyE%23JH...@TK2MSFTNGP03.phx.gbl...

> >I have Vista, I8 and msn and have the same problem. Decided to stay with IE8 and go with Windows Live Mail which will continue to be supported versus MSN. Able to use IE8 and Live Mail and open attachments. Had to spend some time loading favorites on Live Mail but it all works.

Gary VanderMolen

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Jun 30, 2009, 4:01:54 PM6/30/09
to

For now, the best workaround for that problem is to uninstall IE8:
http://support.microsoft.com/kb/957700

If you don't want to do that, another option is to upgrade your email program
to Windows Live Mail: http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Candy" <Ca...@discussions.microsoft.com> wrote in message news:128BAB55-B6A4-429F...@microsoft.com...

mike-at-midnightpc.com

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Jul 10, 2009, 1:07:01 AM7/10/09
to

Hi -

New to the forums . . . same problem on a customer's PC, but a few
differences that stump me. He has IE7, not 8. I tried the new shortcut from
the .EXE file (after deleting the Desktop shortcut), rebooted, same "Failed
to exc . . .". Tried restoring back to before the problem showed up, but
still shows same error. He's one of those customers that doesn't like change,
so I'd like to avoid the update to Live. Any ideas?

Thanks,

mike-at-midnightpc.com

Janet@discussions.microsoft.com Nana Janet

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Jul 21, 2009, 1:27:01 PM7/21/09
to
I'm having exactly the same problem. The last update really messed up my
opening of attachments. What I do is save the attachment and then it lets me
open it by going to the program it requires to execute. A Pain In the 'A..'
but at least it works!

"southron_98" wrote:

> All of a sudden when I try to open attachments I get "The Command Failed To
> Execute" I hate Vista it gets worse and worse. They must have expected big
> problems as they uped their charges for help and when it crashes it now says
> do you want to return to your orginial site? Now this crap and I have yet to

> every get any help out of this site! Thanks

Trish

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Jul 26, 2009, 6:03:02 PM7/26/09
to
I have not knowingly recently installed anything (other than auto updates).
What is IE8? I cannot find it to uninstall it....I am using Vista.
Thanks!!

"Rainald Taesler" wrote:

> southron_98 wrote:
>
> > All of a sudden when I try to open attachments I get "The Command
> > Failed To Execute" I hate Vista it gets worse and worse. They must
> > have expected big problems as they uped their charges for help and
> > when it crashes it now says do you want to return to your orginial
> > site? Now this crap and I have yet to every get any help out of this
> > site!
>

Gary VanderMolen

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Jul 26, 2009, 7:34:48 PM7/26/09
to
IE8 = Internet Explorer 8.
Open your Internet Explorer, go to its Help, About..., and read the version number.

--
Gary VanderMolen, MS-MVP (Mail)


"Trish" <Tr...@discussions.microsoft.com> wrote in message news:7949D287-4A67-4656...@microsoft.com...

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