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Socket Error: 10060, Error Number: 0x800CCC0E Comast

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Original Designs Stationery

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Feb 26, 2009, 12:40:00 AM2/26/09
to
I can no longer send emails from 3 of my 4 email accounts using Windows Mail.
I receive the following message.

The connection to the server has failed. Subject 'test', Account: 'Gina
ODS', Server: 'smpt.CityMax.com', Protocol: SMTP, Port: 587, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

Comcast suggest using port 587, my web store host says to use 25
I have tried using port 25, 587, 110 80 and every other configuration from
this site, comcast & citymax

Can anyone please help.
--
Gina
www.originaldesignsstationery.com

mac

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Feb 26, 2009, 6:51:11 AM2/26/09
to

"Original Designs Stationery"
<OriginalDesi...@discussions.microsoft.com> wrote in message
news:E791F222-8915-4955...@microsoft.com...

Try changing the SMTP server to smtp.comcast.net tools>accounts>your
account>server tab.

http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/


Gary VanderMolen

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Feb 26, 2009, 5:07:57 PM2/26/09
to
Ordinarily you'd get "No such host" for smPT.citymax.com but I see that
CityMax has aliased it to smTP.citymax.com. Nice touch.

I assume your Internet connection is being obtained from Comcast.
In order to get this to work, make the following changes:

1. In Windows Mail go to Tools, Accounts, select the Gina ODS account,
click Properties, Servers. Change the name of the outgoing (SMTP)
server to smtp.comcast.net. Do not change the incoming server. Also,
make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"
then enter your Comcast username and password. Click OK.

2. Go to the Advanced tab and verify that the port number for the
outgoing (SMTP) server is still 587. Click OK. Try sending.

--
Gary VanderMolen, MS-MVP (Mail)


"Original Designs Stationery" <OriginalDesi...@discussions.microsoft.com> wrote in message news:E791F222-8915-4955...@microsoft.com...

jehopp

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Feb 26, 2009, 12:01:03 PM2/26/09
to
I too am experiencing socket error 10060 and error number 0x800CCC0E and
error number 0x800CCC0D. I have spoken with my ISP and they have determined
it is not them, I have removed my Norton Internet Security and the problem
remains and it is now recommended that it is a Microsoft problem. Several
posts with this same problem. Microsoft what next?

Gary VanderMolen

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Feb 28, 2009, 1:29:49 AM2/28/09
to
After you uninstalled Norton antivirus, did you follow that up with their
special removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

If the problem continues, right-click on your error message, copy, then paste it
into a reply here.
We can't do much troubleshooting without the complete error message.


--
Gary VanderMolen, MS-MVP (Mail)


"jehopp" <jeh...@discussions.microsoft.com> wrote in message news:0BA601B1-1988-4209...@microsoft.com...

Original Designs Stationery

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Mar 2, 2009, 7:27:02 PM3/2/09
to
Thanks Gary,
Everything is working perfect now.

--
Gina
www.originaldesignsstationery.com

Gary VanderMolen

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Mar 2, 2009, 7:50:58 PM3/2/09
to
You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


"Original Designs Stationery" <OriginalDesi...@discussions.microsoft.com> wrote in message news:C82041CA-DA85-4379...@microsoft.com...

Peter Foldes

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Jun 11, 2009, 12:47:27 PM6/11/09
to
Change the port to 587

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"TigerWoods" <TigerWoo...@DoNotSpam.com> wrote in message
news:TigerWoo...@DoNotSpam.com...
>
> I also am now dealing with this irritating problem. I experienced this
> one time before, about a year ago, and my webhosting guys suggested I
> switch the port from 25 to 26, or 26 to 25, can't remember, and that
> immediately worked.
>
> Now it is not working. Are there other magical port #'s I can try,
> because I have done a few, to no avail this time. I have tons of replies
> that are stuck.
>
> This is my exact error message it gives, since last night, and it
> continues to receive e-mails no problem somehow, just can't send.
>
> An unknown error has occurred. Subject 'Re: Appt Reminder....',
> Account: 'mail.lilkids.com', Server: 'mail.lilkids.com', Protocol: SMTP,
> Port: 26, Secure(SSL): No, Error Number: 0x800CCC0B
>
>
> --
> TigerWoods
> ------------------------------------------------------------------------
> TigerWoods's Profile: http://forums.techarena.in/members/105015.htm
> View this thread: http://forums.techarena.in/windows-vista-mail/1130650.htm
>
> http://forums.techarena.in
>

t-4-2

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Jun 11, 2009, 2:33:49 PM6/11/09
to
Lilkids.com is NOT you Internet Service Provider ( ISP ). Who is ?
t-4-2

"TigerWoods" <TigerWoo...@DoNotSpam.com> wrote in message
news:TigerWoo...@DoNotSpam.com...
>

> Thanks Peter, however it didn't work. I received your e-mail but when I
> changed the port to that #, I ended up with this message:
>
> THE CONNECTION TO THE SERVER HAS FAILED. ACCOUNT: 'MAIL.LILKIDS.COM',
> SERVER: 'MAIL.LILKIDS.COM', PROTOCOL: SMTP, PORT: 587, SECURE(SSL): NO,
> SOCKET ERROR: 10060, ERROR NUMBER: 0X800CCC0E
>
> I wonder if A1webserver is having a problem. That's my host for the
> website, but the website is up as normal. However the guys there have
> not responded to my e-mails from this morning asking for help. I know
> there's nothing wrong with my CPU.
> Is it my Outlook Express that is messed up, or the server? Very
> frustrating past 20 hours.

Peter Foldes

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Jun 11, 2009, 6:13:26 PM6/11/09
to
I did not send you an email. I posted in the newsgroup. Now wile leaving port 587 in
place disable your Antivirus email scanning by uninstalling your AV and then
re-installing it without the email integration (scanning)

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Peter Foldes" <ok...@hotmail.com> wrote in message
news:%23YzGLRr...@TK2MSFTNGP04.phx.gbl...

Gary VanderMolen

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Jun 11, 2009, 9:33:49 PM6/11/09
to
You can only use the specific ports that your web host supports.
Ask them.
Is the error message the same or different when you use port 25?
If different, please post it here.
Another option is to substitute the SMTP server belonging to
your ISP (assuming you are sending from home).

"Unknown error" can be caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)

steve0071

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Sep 10, 2009, 5:57:29 AM9/10/09
to

This happened to me too...I changed my port from 25 to 26 and it worked
straight away now its not working if you get any joy let me
know...cheers


--
steve0071
------------------------------------------------------------------------
steve0071's Profile: http://forums.techarena.in/members/133947.htm

Head@discussions.microsoft.com Jar Head

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Sep 10, 2009, 10:41:01 AM9/10/09
to
Same thing is happening to me =/

steve0071

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Sep 10, 2009, 3:38:22 PM9/10/09
to

Heeeellp.........cant Send Emails Its Still Happening

Gary VanderMolen

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Sep 10, 2009, 4:47:00 PM9/10/09
to
Contact your mail provider and ask what alternate SMTP ports
they support (besides '25').
Or tell us who your mail service provider is, and we can probably
look it up.

--
Gary VanderMolen, MS-MVP (Mail)

http://mvp.support.microsoft.com/profile/VanderMolen


"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...

Gary VanderMolen

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Sep 10, 2009, 4:51:05 PM9/10/09
to
See my response to "steve0071".

If you would like some custom help, post your complete error message.


"Jar Head" <Jar He...@discussions.microsoft.com> wrote in message news:F2A4125F-AF92-4F6A...@microsoft.com...

steve0071

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Sep 11, 2009, 3:06:52 PM9/11/09
to

I cant get hold of the chap that built the website to ask who hosts it,
what can I do now???

Gary VanderMolen

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Sep 12, 2009, 2:27:51 AM9/12/09
to
Then you will have to substitute the SMTP server belonging to your
home ISP (assuming you are sending from home). If you need
help with that, tell me who your home ISP is.

Please note that the custom here is to quote the post you are
replying to, so we have some continuity.

"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

steve0071

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Sep 12, 2009, 3:47:01 AM9/12/09
to

Hi Gary;

My isp is o2

gina dominguez

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Sep 13, 2009, 3:06:29 PM9/13/09
to

"steve0071" <steve007...@DoNotSpam.com> wrote in message
news:steve007...@DoNotSpam.com...
>

steve0071

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Sep 13, 2009, 3:09:33 PM9/13/09
to

The connection to the server has failed. Subject '', Account:
'mail.back2backprotection.co.uk', Server:
'mail.back2backprotection.co.uk', Protocol: SMTP, Port: 26, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E"

Gary VanderMolen

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Sep 13, 2009, 6:41:35 PM9/13/09
to

Here are the steps to take:

1. In Windows Mail go to Tools, Accounts, select your Back2backprotection
mail account, click Properties, Servers. Change the name of the outgoing
(SMTP) server to smtp.o2.co.uk. Do not change the incoming server. Also,

make sure that the "My server requires authentication" option is checked.
Click the adjacent "Settings" button. Select "Log on using"

then enter your username@@o2.co.uk email address, and the associated
password. Click OK.

5. Go to the Advanced tab and change the port number for the
outgoing (SMTP) server from 26 to 25. Do not change anything else.
Click OK. Try sending.



--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

steve0071

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Sep 14, 2009, 12:19:52 PM9/14/09
to

Hi Gary;


If I change the settings as you suggested, when I send emails will they
still show the mail from back2backprotection?

Thanks
Steve

Gary VanderMolen

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Sep 14, 2009, 3:29:37 PM9/14/09
to
Yes, because you haven't changed the 'From' email address.

Note: It is the custom in this newsgroup to quote the post to
which you are replying. It makes for better continuity. Please
observe customary procedures.


"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

steve0071

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Sep 14, 2009, 6:45:57 PM9/14/09
to

Gary;

Ur a star mate it worked

Thanks again

Gary VanderMolen

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Sep 15, 2009, 1:28:48 AM9/15/09
to
You're very welcome. Glad to help.


"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

steve0071

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Nov 9, 2009, 6:50:08 PM11/9/09
to

now ive got this....protocol: POP3, Port:110'Secure(SSL):No, Socket
Error:11001,Error Number 0x800CCC0D.....can anyone help!!!!!!!!

mac

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Nov 9, 2009, 7:58:40 PM11/9/09
to

"steve0071" <steve007...@DoNotSpam.com> wrote in message
news:steve007...@DoNotSpam.com...
>
> now ive got this....protocol: POP3, Port:110'Secure(SSL):No, Socket
> Error:11001,Error Number 0x800CCC0D.....can anyone help!!!!!!!!
>

That is not the complete error message, please post it unedited.

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Gary VanderMolen

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Nov 9, 2009, 8:56:22 PM11/9/09
to
We need to see the complete and verbatim copy of the error message,
not a partial paraphrase.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

steve0071

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Nov 10, 2009, 3:30:43 AM11/10/09
to

Thanks for replying, but its working now,

Cheers again

Steve

steve0071

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Nov 10, 2009, 6:23:25 AM11/10/09
to

This is coming up but it doesnt happen all the time....help! whats
wrong...The host 'mail.hbaservices.co.uk' could not be found. Please
verify that you have entered the server name correctly.
Account: 'mail.hbaservices.co.uk', Server: 'mail.hbaservices.co.uk',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error
Number: 0x800CCC0D

Gary VanderMolen

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Nov 10, 2009, 2:22:01 PM11/10/09
to
Either your Internet connection is intermittent, or else the DNS host
for hbaservices.co.uk is less than stellar.
There's nothing wrong with your Windows Mail settings.


"steve0071" <steve007...@DoNotSpam.com> wrote in message news:steve007...@DoNotSpam.com...
>

adavis26

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Jul 4, 2010, 7:08:30 PM7/4/10
to

This sounds more like error 0x800CCC6F where the user's ISP blocks
traffic to third-party mail servers - perhaps the server you are using
has its own ideas about error codes. I would try configuring your email
settings to use the SMTP server at your ISP on port 25.
'Read this article for more info'
(http://www.northdevonitservices.co.uk/knowledge%20base%20articles.html)


--
adavis26
------------------------------------------------------------------------
adavis26's Profile: http://forums.techarena.in/members/240631.htm

Daniel André Bataille

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Jul 5, 2010, 8:34:52 AM7/5/10
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??????????????????
"adavis26" <adavis2...@DoNotSpam.com> a �crit dans le message de
news:adavis2...@DoNotSpam.com...

clix

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Jul 15, 2010, 12:46:19 AM7/15/10
to

WEll I'm using windows live on a windows 7 machine and was having the
very same issues, not sending, receiving errors. ALL I did was change
the outgoing server to smtp.comcast.net.. all good now


--
clix
------------------------------------------------------------------------
clix's Profile: http://forums.techarena.in/members/244865.htm

Gary VanderMolen (MVP)

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Jul 15, 2010, 12:31:07 PM7/15/10
to
It usually helps to use the settings specified by the provider. :-)

Gary VanderMolen, Microsoft MVP (Mail)


"clix" wrote in message news:clix....@DoNotSpam.com...

KimmiB

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Sep 11, 2010, 11:03:37 AM9/11/10
to

Hi

I am having similar issues to those in this thread with Windows mail in
Vista, I'm pretty sure I've entered all the correct POP3 server and SMTP
server names correctly and even changed the port number from 25 to 587
but I still can't sent an email. Anybody have any ideas?


--
KimmiB
------------------------------------------------------------------------
KimmiB's Profile: http://forums.techarena.in/members/271673.htm

Gary VanderMolen

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Sep 11, 2010, 1:15:06 PM9/11/10
to
Do you get an error message when you try to send? If so, right-click
on your error message, copy, then paste it into a reply here. We
can't do much troubleshooting without the complete error message.
The error number by itself is not very helpful.

Gary VanderMolen, Microsoft MVP (Mail)

------------------------------------------------------

"KimmiB" wrote in message news:KimmiB...@DoNotSpam.com...

KimmiB

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Sep 12, 2010, 5:18:10 PM9/12/10
to

This is the error message I got when trying to send an email:

The connection to the server has failed. Subject 'hi', Account:
'pop3.virginmedia.com', Server: 'smtp.virginmedia.com', Protocol: SMTP,
Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

And I got this second bit when even opening up Windows Mail:

Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com',
Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot
connect to the mail server!', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90


--
KimmiB
------------------------------------------------------------------------
KimmiB's Profile: http://forums.techarena.in/members/271673.htm

Gary VanderMolen

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Sep 12, 2010, 9:23:58 PM9/12/10
to
Your receive problem is due to allowing AVG antivirus to mess
with your email program. Email scanning in any antivirus
should be disabled, for reasons explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Your AVG antivirus was probably installed with its default
install option, which installs an email scanning module.
Just disabling its email scanning is not a sufficient remedy.
Uninstall AVG, then reinstall, but select 'custom' install, which
then allows you to unselect installing its troublesome email
scanning module. Even better, replace it with the free Microsoft
security program:
http://www.microsoft.com/security_essentials

That should clear your receive error. If you still get a send error,
please respond back. If the send error message is different,
post it with your reply.

Gary VanderMolen, Microsoft MVP (Mail)

------------------------------------------------------

"KimmiB" wrote in message news:KimmiB...@DoNotSpam.com...

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