Re: SBS 2003 Update with SP2 failed: "Failed to install catalog files"
Lawrence Garvin (MVP)
news:9D0D0007-052D-4612...@microsoft.com...
> When I try to update a Windows SBS 2003 with SP2, I always get the error
> code
> 0x8007F01E and the error description: "Failed to install catalog files".
> All
> 12 (!) methods to fix the problem described in Microsofts KB 822798 did
> not
> help either.
>
> Does anybody have any futher idea how to cope with this problem?
> Wolfgang
Does this error only occur when attempting to install SP2 to SBS2003 using
WSUS,
or does it occur /anytime/ you attempt to install SP2 to an SBS2003
server?
If the former, please post the installation event logs from the SBS2003
server.
If the latter, then it's most likely an SBS2003 "SP2 Installation" issue,
and you'd do better to discuss it in the SBS forum.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
<Coming to you from the Sunset Limited via Nextel CellModem>
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....
MarcusIP
Same situation... Same Error.
I've tried with Microsoft Update and Windows Update, as well as with
the NET Distributable Executable.
Anyone have any ideas?
---
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 3/20/2007
Time: 4:55:43 PM
User: N/A
Computer: ZEUS
Description:
Installation Failure: Windows failed to install the following update
with error 0x8007f01e: Windows Server 2003 Service Pack 2 (32-bit
x86).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 66 30 31 65 20 007f01e
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 39 34 35 32 35 30 ={945250
0028: 33 43 2d 30 35 42 45 2d 3C-05BE-
0030: 34 41 36 34 2d 39 39 45 4A64-99E
0038: 44 2d 39 41 35 39 46 37 D-9A59F7
0040: 44 36 35 33 39 38 7d 20 D65398}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 34 20 00 04 .
--
MarcusIP
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jeff
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 4/13/2007
Time: 4:16:32 PM
User: N/A
Computer: XXX
Description:
Installation Failure: Windows failed to install the following update
with error 0x8007f01e: Windows Server 2003 Service Pack 2 (32-bit
x86).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 66 30 31 65 20 007f01e
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 39 34 35 32 35 30 ={945250
0028: 33 43 2d 30 35 42 45 2d 3C-05BE-
0030: 34 41 36 34 2d 39 39 45 4A64-99E
0038: 44 2d 39 41 35 39 46 37 D-9A59F7
0040: 44 36 35 33 39 38 7d 20 D65398}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 38 20 00 08 .
Any one knows the solution, please help.
Thanks
jeff
Thanks for any suggestion
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 4/13/2007
Time: 4:16:32 PM
User: N/A
Computer: SMI1
Description:
Installation Failure: Windows failed to install the following update
with error 0x8007f01e: Windows Server 2003 Service Pack 2 (32-bit
x86).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 66 30 31 65 20 007f01e
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 39 34 35 32 35 30 ={945250
0028: 33 43 2d 30 35 42 45 2d 3C-05BE-
0030: 34 41 36 34 2d 39 39 45 4A64-99E
0038: 44 2d 39 41 35 39 46 37 D-9A59F7
0040: 44 36 35 33 39 38 7d 20 D65398}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
joshua....@freedmancapitalgroup.com
<onsit...@community.nospam> wrote:
> "Wolfgang" <Wolfg...@discussions.microsoft.com> wrote in message
>
> news:9D0D0007-052D-4612...@microsoft.com...
>
> > When I try to update a WindowsSBS2003 with SP2, I always get the error
> > code
> > 0x8007F01E and the error description: "Failed to install catalog files".
> > All
> > 12 (!) methods to fix the problem described in Microsofts KB 822798 did
> > not
> > help either.
>
> > Does anybody have any futher idea how to cope with this problem?
> > Wolfgang
>
> Does this error only occur when attempting to install SP2 to SBS2003 using
> WSUS,
> or does it occur /anytime/ you attempt to install SP2 to an SBS2003
> server?
>
> If the former, please post the installation event logs from the SBS2003
> server.
>
> If the latter, then it's most likely an SBS2003 "SP2 Installation" issue,
> and you'd do better to discuss it in theSBSforum.
>
> --
> Lawrence Garvin, M.S., MCTS, MCP
> Independent WSUS Evangelist
> MVP-Software Distribution (2005-2007)
> <Coming to you from the Sunset Limited via Nextel CellModem>
>
Same problem, and i attemped 1-10 fixes in http://support.microsoft.com/kb/822798
I can't get past this.
cogentsol
I had the same exact problem and opened a ticket with Microsoft.
According to their Knowledge Base, this issue is likely caused by
corrupted catalog files. The following two procedures were provided to
me by MS Tech support and solved my problem. I made some edits to
clarify which are designated by [Note:....]
PROCEDURE 1:
1. Click Start, Run, type: cmd and press Enter. Please run the
following command in the opened window.
Net stop Cryptsvc
2. Manually rename Edb.log to Edb.txt under
C:\Windows\system32\catroot2.
3. Click Start, Run, type: cmd and press Enter. Please run the
following command to start service in the opened window.
Net start Cryptsvc
4. Reboot the server. [Note: I added this step. In my original
attempt, I did not reboot prior to applying the service pack and it
failed with an error message ("Setup could not verify the integrity of
the file Update.inf. Make sure the Cryptographic service is running on
this computer"). So I tried the second proceedure also without
rebooting and got the same error message. It was at that point I
decided to reboot and attempt the SP2 install immediately after coming
up and the installation went fine. Please note that I had dowloaded
the full SP2 install and was not using Windows Update.]
5. After the above steps, please try to install Service Pack 2 again.
If the issue persists, try moving all the catalog files using the
following procedure.
PROCEDURE 2:
1. Locate C:\WINDOWS\system32\CatRoot Folder
2. Right Click on the folder and select Search.
3. Expand the More Advanced Options and verify that the Type of file
says "(All Files and Folders)" and that the advanced search options for
system folders, hidden files and folder and search subfolders are
checked.
4. Under the "All or part of the name" box, enter "tmp*.cat, KB*.cat."
(without the quotes)
5. Move all the files to another folder. [Note: I created a cleanup
folder on my desktop prior to doing the search].
6. Reboot the system [Note: Again, this is an added step. See my note
in Step 4 of procedure 1]
7. After moving the catalog files, attempt to install the Service Pack
again.
At this point, the technician requested that I collect additional data
for them to research if the SP2 install failed again. Fortunately, one
of these two procedures and the reboot fixed my problem. Good luck and
I hope this is helpful to some of you
--
cogentsol
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