KB832880 hot'fix'

[richard]

I have a clean SBS2003 installation (from premium upgrade)
with some application software installed (e.g. office,
ups) not yet live.

This hotfix cannot be applied!!

The error given is 'Fatal error during install'.

I have downloaded the fix twice and run it with the same
results both times.

This 'fix' is also available as a critical windows update
but this will also not install.

Help please anyone?

[Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]]

Why is office on this server? Try uninstalling those Office apps and
try again.

--
http://www.sbslinks.com/really.htm

[Moishe Grunstein]

Did you try rebooting?
"richard" <anon...@discussions.microsoft.com> wrote in message
news:040201c3c506$edecca60$a601...@phx.gbl...

[Moishe Grunstein]

Why would you install Office and other apps on the server?

"richard" <anon...@discussions.microsoft.com> wrote in message
news:040201c3c506$edecca60$a601...@phx.gbl...

[Bryce Milton [MS]]

Could you reply with the following files from your machine:
%Windir%\KB832880.log
"%ProgramFiles%\Microsoft Windows Small Business Server\stslog.txt"

This will aid in diagnosing the problem. Also, is your Companyweb WSS site
currently functional?

-Bryce

"richard" <anon...@discussions.microsoft.com> wrote in message
news:040201c3c506$edecca60$a601...@phx.gbl...

[richard]

Office is on there so that a few network users can use it
via a VPN and terminal services. UPS software is on there
because the server will be protected by an ups.

>.
>

[richard]

yes

>.
>

[richard]

Office is on there so that a few network users can use it
via a VPN and terminal services. UPS software is on there
because the server will be protected by an ups.

>.
>

[James Reather]

richard wrote:
> Office is on there so that a few network users can use it
> via a VPN and terminal services. UPS software is on there
> because the server will be protected by an ups.

So you let your users loose with Administrator accounts via TS on your SBS?
(TS doesn't support App Mode in SBS2003, so you're using Administration
mode?)

Sounds completely crazy to me. <sigh>

James

[richard]

KB832880.log has a few entries in it as I have tried a few
times but here is the first:-

[KB832880.log]
***

2003/12/16 19:43:39.718
***

Exe = update.exe, Version = 5.4.1.0
***

================== Update.exe started at 12/16/2003 at
19:43:39 ==================
***

Service Pack started with following command line:
***

Return Value From IsSbs2003 = 1

***

IsSbs2003 returned 1
***

Return Value From IsSbs2003 = 1

***

An exception was hit while trying to log a message.
***

Condition successed for section ChkSBS.Section in Line 1
of PreRequisite

***

Return Value From IsWSSInstalled = 1

***

An exception was hit while trying to log a message.
***

Condition successed for section IsWSSPresent.Section in
Line 2 of PreRequisite

***

DoInstallation: CleanPFR failed: 0x2
***

SetAltOsLoaderPath: No section uses DirId 65701; done.
***

FetchSourceURL: SetupOpenInfFile Failed to open file:
d:\112408456045955de0d8\update\update.url
***

DoInstallation: FetchSourceURL for d:\112408456045955de0d8
\update\update.inf Failed
***

LoadFileQueues: SetupGetSourceFileLocation for
halmacpi.dll failed: 0xe0000102
***

Condtional Load of section SQMCFG.Condition suceeded

***

Condtional Load of section SQMCFGUP.Condition suceeded

***

Condtional Load of section SQMSTO.Condition suceeded

***

Condtional Load of section SQMSTOUP.Condition suceeded

***

BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
***

AnalyzePhaseZero used 0 ticks

***

No c:\windows\INF\updtblk.inf file.

***

SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
***

CreateUninstall = 1,Directory =
C:\WINDOWS\$NtUninstallKB832880$
***

AnalyzePhaseOne: used 11579 ticks

***

AnalyzeComponents: Hotpatch analysis disabled; skipping.
***

AnalyzeComponents: Hotpatching is disabled.
***

AnalyzePhaseTwo used 0 ticks

***

AnalyzePhaseThree used 0 ticks

***

AnalyzePhaseFive used 0 ticks

***

AnalyzePhaseSix used 0 ticks

***

AnalyzeComponents used 11657 ticks

***

Downloading 0 files

***

bPatchMode = FALSE

***

Inventory complete: ReturnStatus=0, 11766 ticks

***

Num Ticks for invent : 11766

***

Allocation size of drive C: is 4096 bytes, free space =
20278554624 bytes

***

LoadFileQueues: SetupGetSourceFileLocation for
halmacpi.dll failed: 0xe0000102
***

Condtional Load of section SQMCFG.Condition suceeded

***

Condtional Load of section SQMCFGUP.Condition suceeded

***

Condtional Load of section SQMSTO.Condition suceeded

***

Condtional Load of section SQMSTOUP.Condition suceeded

***

Drive C: free 19339MB req: 5MB w/uninstall 34MB

***

Num Ticks for download : 328

***

CabinetBuild complete

***

Num Ticks for Cabinet build : 0

***

LoadFileQueues: SetupGetSourceFileLocation for
halmacpi.dll failed: 0xe0000102
***

Condtional Load of section SQMCFG.Condition suceeded

***

Condtional Load of section SQMCFGUP.Condition suceeded

***

Condtional Load of section SQMSTO.Condition suceeded

***

Condtional Load of section SQMSTOUP.Condition suceeded

***

Num Ticks for Backup : 94

***

Num Ticks for creating uninst inf : 46

***

Registering Uninstall Program for -> KB832880, KB832880 ,
0x0
***

LoadFileQueues: SetupGetSourceFileLocation for
halmacpi.dll failed: 0xe0000102
***

Condtional Load of section SQMCFG.Condition suceeded

***

Condtional Load of section SQMCFGUP.Condition suceeded

***

Condtional Load of section SQMSTO.Condition suceeded

***

Condtional Load of section SQMSTOUP.Condition suceeded

***

SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
***

SfcTurnOff: SFC was not turned off; using
MakeSfcFileException.
***

Copied file: C:\Program Files\Common Files\Microsoft
Shared\Web Server Extensions\60\Bin\SQMCFG.DLL
***

Copied file: C:\Program Files\Common Files\Microsoft
Shared\Web Server Extensions\60\Bin\SQMCFGUP.DLL
***

Copied file: C:\Program Files\Common Files\Microsoft
Shared\Web Server Extensions\60\Bin\SQMSTO.DLL
***

Copied file: C:\Program Files\Common Files\Microsoft
Shared\Web Server Extensions\60\Bin\SQMSTOUP.DLL
***

DoInstallation: CustomizeCall failed : 0x643
***

Fatal error during installation.

***

Message displayed to the user: Fatal error during
installation.

***

User Input: OK
***

KB832880 installation did not complete.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

Message displayed to the user: KB832880 installation did
not complete.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

User Input: OK
***

Starting process: C:\WINDOWS\$NtUninstallKB832880
$\spuninst\spuninst.exe /~ -u -z
***

Dirty Uninstall was successful

***

stslog.txt:-

[12/16/03,19:43:57] Entering BConfigDBExists()
[12/16/03,19:43:57] Dsn value missing. Config DB
NOT FOUND.
[12/16/03,19:43:57] Exiting BConfigDBExists()
[12/16/03,19:43:57] It is determined that this box
needs the QFE...
[12/16/03,19:43:57] Updating STS data...
[12/16/03,19:43:57]
==========================================
[12/16/03,19:43:57] || Entering UpdateSTSData
() ||
[12/16/03,19:43:57]
==========================================
[12/16/03,19:43:57] CompName = JH01

[12/16/03,19:43:57] DomNetbios = JOYNSON

[12/16/03,19:43:57] DomDNS = Joynson.local

[12/16/03,19:43:57] Executing stsadm.exe :
stsadm.exe -o unextendvs -url http://companyweb -
deletecontent
[12/16/03,19:43:59] Executing stsadm.exe :
stsadm.exe -o deleteconfigdb
[12/16/03,19:43:59] Executing stsadm.exe :
stsadm.exe -o setconfigdb -ds JH01\SharePoint
[12/16/03,19:44:17] Executing stsadm.exe :
stsadm.exe -o extendvs -url http://companyweb/ -ownerlogin
JOYNSON\administrator -owneremail
admini...@Joynson.local -sitetemplate STS#0 -
databasename STS_JH01_1
[12/16/03,19:44:17] osql commands completed... now
running STS provisioning.
[12/16/03,19:44:17] Calling HrRunSTSProvisionExe
()...
[12/16/03,19:44:17]
==========================================
[12/16/03,19:44:17] || Entering
HrRunSTSProvisionExe() ||
[12/16/03,19:44:17]
==========================================
[12/16/03,19:44:18] CClientX::HrRunSTSProvisionExe
succeeded.
[12/16/03,19:44:18] Leaving HrRunSTSProvisionExe().
[12/16/03,19:44:18] VdirPath =
[12/16/03,19:44:18] Calling HrGrantDatabaseRights
()...
[12/16/03,19:44:34] !ERROR! Failed to grant db rights to
sts worker
[12/16/03,19:44:39] Exiting UpdateSTSData()
[12/16/03,19:44:39] UpdateSTSData returned no
errors.
[12/16/03,19:44:39] Entering BConfigDBExists()
[12/16/03,19:44:39] Dsn value missing. Config DB
NOT FOUND.
[12/16/03,19:44:39] Exiting BConfigDBExists()
[12/16/03,19:44:39] !ERROR! Provisioning sharepoint site
appears to be FAILED...
[12/16/03,19:58:00] Entering BConfigDBExists()
[12/16/03,19:58:00] Dsn value missing. Config DB
NOT FOUND.
[12/16/03,19:58:00] Exiting BConfigDBExists()
[12/16/03,19:58:00] It is determined that this box
needs the QFE...
[12/16/03,19:58:00] Updating STS data...
[12/16/03,19:58:00]
==========================================
[12/16/03,19:58:00] || Entering UpdateSTSData
() ||
[12/16/03,19:58:00]
==========================================
[12/16/03,19:58:00] CompName = JH01

[12/16/03,19:58:00] DomNetbios = JOYNSON

[12/16/03,19:58:00] DomDNS = Joynson.local

[12/16/03,19:58:00] Executing stsadm.exe :
stsadm.exe -o unextendvs -url http://companyweb -
deletecontent
[12/16/03,19:58:00] Executing stsadm.exe :
stsadm.exe -o deleteconfigdb
[12/16/03,19:58:00] Executing stsadm.exe :
stsadm.exe -o setconfigdb -ds JH01\SharePoint
[12/16/03,19:58:17] Executing stsadm.exe :
stsadm.exe -o extendvs -url http://companyweb/ -ownerlogin
JOYNSON\administrator -owneremail
admini...@Joynson.local -sitetemplate STS#0 -
databasename STS_JH01_1
[12/16/03,19:58:17] osql commands completed... now
running STS provisioning.
[12/16/03,19:58:17] Calling HrRunSTSProvisionExe
()...
[12/16/03,19:58:17]
==========================================
[12/16/03,19:58:17] || Entering
HrRunSTSProvisionExe() ||
[12/16/03,19:58:17]
==========================================
[12/16/03,19:58:18] CClientX::HrRunSTSProvisionExe
succeeded.
[12/16/03,19:58:18] Leaving HrRunSTSProvisionExe().
[12/16/03,19:58:18] VdirPath =
[12/16/03,19:58:18] Calling HrGrantDatabaseRights
()...
[12/16/03,19:58:34] !ERROR! Failed to grant db rights to
sts worker
[12/16/03,19:58:39] Exiting UpdateSTSData()
[12/16/03,19:58:39] UpdateSTSData returned no
errors.
[12/16/03,19:58:39] Entering BConfigDBExists()
[12/16/03,19:58:39] Dsn value missing. Config DB
NOT FOUND.
[12/16/03,19:58:39] Exiting BConfigDBExists()
[12/16/03,19:58:39] !ERROR! Provisioning sharepoint site
appears to be FAILED...
[12/17/03,08:59:04] Entering BConfigDBExists()
[12/17/03,08:59:04] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,08:59:04] Exiting BConfigDBExists()
[12/17/03,08:59:04] It is determined that this box
needs the QFE...
[12/17/03,08:59:04] Updating STS data...
[12/17/03,08:59:04]
==========================================
[12/17/03,08:59:04] || Entering UpdateSTSData
() ||
[12/17/03,08:59:04]
==========================================
[12/17/03,08:59:04] !ERROR! Failed to get domain netbios
name.
[12/17/03,08:59:04] !ERROR! Failed to get domain dns name.
[12/17/03,08:59:04] CompName = JH01

[12/17/03,08:59:04] DomNetbios =

[12/17/03,08:59:04] DomDNS =

[12/17/03,08:59:04] Executing stsadm.exe :
stsadm.exe -o unextendvs -url http://companyweb -
deletecontent
[12/17/03,08:59:06] Executing stsadm.exe :
stsadm.exe -o deleteconfigdb
[12/17/03,08:59:06] Executing stsadm.exe :
stsadm.exe -o setconfigdb -ds JH01\SharePoint
[12/17/03,08:59:07] Executing stsadm.exe :
stsadm.exe -o extendvs -url http://companyweb/ -ownerlogin
\Administrator -owneremail Administrator@ -sitetemplate
STS#0 -databasename STS_JH01_1
[12/17/03,08:59:07] osql commands completed... now
running STS provisioning.
[12/17/03,08:59:07] Calling HrRunSTSProvisionExe
()...
[12/17/03,08:59:07]
==========================================
[12/17/03,08:59:07] || Entering
HrRunSTSProvisionExe() ||
[12/17/03,08:59:07]
==========================================
[12/17/03,08:59:07] CClientX::HrRunSTSProvisionExe
succeeded.
[12/17/03,08:59:07] Leaving HrRunSTSProvisionExe().
[12/17/03,08:59:07] VdirPath =
[12/17/03,08:59:07] Calling HrGrantDatabaseRights
()...
[12/17/03,08:59:23] !ERROR! Failed to grant db rights to
sts worker
[12/17/03,08:59:23] !ERROR! Failed in CIISConfig.SetBeta.
(8007042c).
[12/17/03,08:59:23] Exiting UpdateSTSData()
[12/17/03,08:59:23] UpdateSTSData returned no
errors.
[12/17/03,08:59:23] Entering BConfigDBExists()
[12/17/03,08:59:23] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,08:59:23] Exiting BConfigDBExists()
[12/17/03,08:59:23] !ERROR! Provisioning sharepoint site
appears to be FAILED...
[12/17/03,09:09:31] Entering BConfigDBExists()
[12/17/03,09:09:31] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,09:09:31] Exiting BConfigDBExists()
[12/17/03,09:09:31] It is determined that this box
needs the QFE...
[12/17/03,09:09:31] Updating STS data...
[12/17/03,09:09:31]
==========================================
[12/17/03,09:09:31] || Entering UpdateSTSData
() ||
[12/17/03,09:09:31]
==========================================
[12/17/03,09:09:31] CompName = JH01

[12/17/03,09:09:31] DomNetbios = JOYNSON

[12/17/03,09:09:31] DomDNS = Joynson.local

[12/17/03,09:09:31] Executing stsadm.exe :
stsadm.exe -o unextendvs -url http://companyweb -
deletecontent
[12/17/03,09:09:34] Executing stsadm.exe :
stsadm.exe -o deleteconfigdb
[12/17/03,09:09:34] Executing stsadm.exe :
stsadm.exe -o setconfigdb -ds JH01\SharePoint
[12/17/03,09:09:51] Executing stsadm.exe :
stsadm.exe -o extendvs -url http://companyweb/ -ownerlogin
JOYNSON\administrator -owneremail
admini...@Joynson.local -sitetemplate STS#0 -
databasename STS_JH01_1
[12/17/03,09:09:51] osql commands completed... now
running STS provisioning.
[12/17/03,09:09:51] Calling HrRunSTSProvisionExe
()...
[12/17/03,09:09:51]
==========================================
[12/17/03,09:09:51] || Entering
HrRunSTSProvisionExe() ||
[12/17/03,09:09:51]
==========================================
[12/17/03,09:09:52] CClientX::HrRunSTSProvisionExe
succeeded.
[12/17/03,09:09:52] Leaving HrRunSTSProvisionExe().
[12/17/03,09:09:52] VdirPath =
[12/17/03,09:09:52] Calling HrGrantDatabaseRights
()...
[12/17/03,09:10:09] !ERROR! Failed to grant db rights to
sts worker
[12/17/03,09:10:13] Exiting UpdateSTSData()
[12/17/03,09:10:13] UpdateSTSData returned no
errors.
[12/17/03,09:10:13] Entering BConfigDBExists()
[12/17/03,09:10:13] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,09:10:13] Exiting BConfigDBExists()
[12/17/03,09:10:13] !ERROR! Provisioning sharepoint site
appears to be FAILED...
[12/17/03,09:18:35] Entering BConfigDBExists()
[12/17/03,09:18:35] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,09:18:35] Exiting BConfigDBExists()
[12/17/03,09:18:35] It is determined that this box
needs the QFE...
[12/17/03,09:18:35] Updating STS data...
[12/17/03,09:18:35]
==========================================
[12/17/03,09:18:35] || Entering UpdateSTSData
() ||
[12/17/03,09:18:35]
==========================================
[12/17/03,09:18:35] CompName = JH01

[12/17/03,09:18:35] DomNetbios = JOYNSON

[12/17/03,09:18:35] DomDNS = Joynson.local

[12/17/03,09:18:35] Executing stsadm.exe :
stsadm.exe -o unextendvs -url http://companyweb -
deletecontent
[12/17/03,09:18:35] Executing stsadm.exe :
stsadm.exe -o deleteconfigdb
[12/17/03,09:18:35] Executing stsadm.exe :
stsadm.exe -o setconfigdb -ds JH01\SharePoint
[12/17/03,09:18:52] Executing stsadm.exe :
stsadm.exe -o extendvs -url http://companyweb/ -ownerlogin
JOYNSON\administrator -owneremail
admini...@Joynson.local -sitetemplate STS#0 -
databasename STS_JH01_1
[12/17/03,09:18:52] osql commands completed... now
running STS provisioning.
[12/17/03,09:18:52] Calling HrRunSTSProvisionExe
()...
[12/17/03,09:18:52]
==========================================
[12/17/03,09:18:52] || Entering
HrRunSTSProvisionExe() ||
[12/17/03,09:18:52]
==========================================
[12/17/03,09:18:53] CClientX::HrRunSTSProvisionExe
succeeded.
[12/17/03,09:18:53] Leaving HrRunSTSProvisionExe().
[12/17/03,09:18:53] VdirPath =
[12/17/03,09:18:53] Calling HrGrantDatabaseRights
()...
[12/17/03,09:19:09] !ERROR! Failed to grant db rights to
sts worker
[12/17/03,09:19:14] Exiting UpdateSTSData()
[12/17/03,09:19:14] UpdateSTSData returned no
errors.
[12/17/03,09:19:14] Entering BConfigDBExists()
[12/17/03,09:19:14] Dsn value missing. Config DB
NOT FOUND.
[12/17/03,09:19:14] Exiting BConfigDBExists()
[12/17/03,09:19:14] !ERROR! Provisioning sharepoint site
appears to be FAILED...

Not sure what you mean by companyweb wss site - how can I
tell if its functional?

Also, whilst searching for files/folders I now get the
following error:-

Cannot find '::{e17d4fc0-5564-11d1-83f2-00a0c90dc849}. Mak
sur the path or Internet address is correct.

>.
>

[Moishe Grunstein]

You don't need office on there, VPN users can have office on their local
computer, and save files over the VPN to the server.

"richard" <anon...@discussions.microsoft.com> wrote in message

news:073901c3c54a$2a73f4c0$a601...@phx.gbl...

[Koen Lapauw]

If Office cannot be installed, what may be installed then on the server ???
Outlook 2003 is a part of office and must be installed on the server, so why
should'nt we install office ?

Should we trust an operating system that cannot even run such a fundamental
program. What happens if we install other programs that we really need and
that must reside on the server ?

Even if it doesn't always make sense to install office on a server, it
should be possible.

Licenses from Microsoft are not for free you know !

koen

"Moishe Grunstein" <m...@tornado.to.nospam> schreef in bericht
news:urg54mQx...@TK2MSFTNGP09.phx.gbl...

[richard]

Not practical to work that way because of data volumes -
takes to long to run queries, do opens/saves etc. @ 56k

This is the way we work, the VPN is only for 2 users
of 'administrator' status on rare occasions of having to
work from home. I think you've got sidetracked from the
original problem - can you help with getting the fix to
work or not?

>.
>

[richard]

This is the way we work, the VPN is only for 2 users
of 'administrator' status on rare occasions of having to
work from home. I think you've got sidetracked from the
original problem - can you help with getting the fix to
work or not?

>.
>

[Bryce Milton [MS]]

Do you currently have any data in your Sharepoint site? If not, I'd
recommend uninstalling the Sharepoint MSDE via Add\Remove Programs,
uninstall the Intranet component via SBS's entry in A\R Programs, reboot,
re-install the Intranet component via SBS's entry in A\R Programs, and
re-apply the KB832880 patch.

-Bryce

"richard" <anon...@discussions.microsoft.com> wrote in message

news:05b801c3c54d$bb2f9fc0$a101...@phx.gbl...

[Moishe Grunstein]

Outlook Should not be instaled on the server, in fact it can cause major
issues. You will get a warning when you try to install Outlook outlook 2003
on the server. The server is not meant to be worked on.
"Koen Lapauw" <koen....@pandora.be> wrote in message
news:eLVdbga...@tk2msftngp13.phx.gbl...

[Les Connor [SBS MVP]]

Not.

Office is client applications.
SBS is a server.
Outlook does not get installed on the server, do so at your own peril. (the
installation files get copied to the server, for the purposes of client
install point).

Richard would be well advised to use RWW to connect to a lan workstation for
his heavy use applications, or install a separate terminal server.

There simply isn't going to be any good advice given on how to run client
applications on the server, because there is no good advice to give.

--
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !

"Koen Lapauw" <koen....@pandora.be> wrote in message
news:eLVdbga...@tk2msftngp13.phx.gbl...

[Richard]

Thanks Bryce, this info enabled me to apply the hotfix.
Just a cautionary note for anyone else that looks at this
because they have the same problem...

The intranet component will not be showing as installed
anyway (this was why the hotfix was issued). Also, after
applying the hotfix you will need to reboot before
installing the intranet component.

>.
>

[Richard]

Hi Les, our use of VPN and Termservices to (very
occasionally) permit remote working seemed like the best
solution known to us at the time. What is RWW and where
can I learn more about your alternative?

Thanks

>.
>

[Les Connor [SBS MVP]]

Hi Richard,

I presume you have sbs2k3. RWW is the shiny red button that comes with
SBS2k3. If it wasn't there, a major reason to upgrade would not exist.

Start | Help and Support Center.
Enter "remote web workplace" in the search field.
The first hit is Concepts: Understanding the Remote Web Workplace.
There are 6 topics listed there, read through them from top to bottom.

--
Les Connor [SBS MVP]
-------------------------------------
SBS Rocks !

"Richard" <anon...@discussions.microsoft.com> wrote in message
news:008701c3c648$db8928d0$a101...@phx.gbl...