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Windowa Live mail keeps shutting down.

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Gleaf2

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Mar 16, 2010, 9:51:01 AM3/16/10
to
I keep getting messages saying that "Something unexpected has happened and
Windows Live mMail has had to close down" Whatcshould I do about it? It is a
real pain I just wish I had good old Outlook Express back. Help please it is
driving me mad and I cant find any advice on the Help file.

Gary VanderMolen [MVP]

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Mar 16, 2010, 6:53:17 PM3/16/10
to
Which antivirus are you running? Make sure it is not configured to scan emails.
Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message news:5F698BC1-A005-4B61...@microsoft.com...

...winston

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Mar 16, 2010, 6:45:07 PM3/16/10
to
Open WLM in Mail mode(do not access news, contacts, calendar)
Tools/Options/Advanced/Maintenance mode
- Set the compact counter to 1, close, apply

File/Work Offline
File/Exit

Agree to the prompt to compact

Retest..

In the future
- do not close WLM when it is performing a sync.
- disable email scanning in your av client(both incoming and outgoing)

--
...winston
ms-mvp mail

"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message news:5F698BC1-A005-4B61...@microsoft.com...

Gleaf2

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Mar 17, 2010, 2:54:01 AM3/17/10
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I am using McAfee. I have spam filtering turned off but still feel a bit
unhappy about the idea of turning off email scanning. I never had any
problems at all using Outlook Express with Norton e email scanning on my old
XP computer. Why has Microsoft made us change to this lousy new Mail
programme which is obviously causing lots of us problems?!

Gleaf2

unread,
Mar 17, 2010, 2:58:01 AM3/17/10
to

Thanks Winston but I xxan't find the compact counter? Where is it to be
found? Also I feel a bit unhappy about turning off the email scanning of me
virus programme but I suppose I will have to if this goes on. I never had ant
problems with Outlook Express nor with Live mail at first.

"...winston" wrote:

> .
>

Gary VanderMolen [MVP]

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Mar 17, 2010, 1:58:36 PM3/17/10
to

Winston gave you the location:
Tools, Options, Advanced, Maintenance: "Compact the database on
shutdown every 1 runs".

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message news:0846D46E-A902-4AB2...@microsoft.com...

Gary VanderMolen [MVP]

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Mar 17, 2010, 2:00:20 PM3/17/10
to

The email scanning function is included in the AV product because all
the competitors include it, and it makes for another bullet on the shiny box
for non-savvy buyers.

Even Symantec (Norton), the originator of the email scanning concept
admits that it is redundant and unnecessary:

"Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto- Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."

The above paragraph is from http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message news:21C82FE3-FA44-47E6...@microsoft.com...

...winston

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Mar 17, 2010, 6:13:19 PM3/17/10
to
Provided in the last post..

>> Tools/Options/Advanced/Maintenance mode
>> - Set the compact counter to 1, close, apply

If you don't see the WLM menu, press the Alt key
or
Click on the square icon to the left of the '?' mark
- scroll and select 'Show Menu bar'

--
...winston
ms-mvp mail

"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message news:0846D46E-A902-4AB2...@microsoft.com...

Dead Live Mail

unread,
Mar 29, 2010, 1:12:01 PM3/29/10
to
I have tried the suggestions above, including shutting down the Anti-virus
software, and nothing helps.

In my case, I have narrowed it to specific emails containing and indentation
or indent or a tab in the Subject line.

If there is a tab or an indent, the Live Mail program will shut down
immediately.

This is for sure.

If I do your suggestions, maybe it skips a cycle, but then the next email
and whammo.

My current work around is to use the web and delete these spam email with an
indent. But on the web site, like hotmail.com or live.com or whatever, I do
not see the indents. I remember the indents from the desktop Live Mail
program.

Any ideas? I tried another email program, like Thunderbird and it was okay.
Did not like its groups all incoming into one pile, but it kept separate
piles unlike Live Mail when I have hotmail account with it. I had to start
using only hotmail.com as a Live mail. This is getting a bit confusing but do
you understand?

Anyway, any suggestions?

"Gary VanderMolen [MVP]" wrote:

> .
>

Gary VanderMolen [MVP]

unread,
Mar 29, 2010, 4:10:15 PM3/29/10
to
Which antivirus are you running? Some are more problematic than others.

--
Gary VanderMolen, Microsoft MVP (Mail)

Microsoft MVP program: http://mvp.support.microsoft.com


"Dead Live Mail" <DeadLi...@discussions.microsoft.com> wrote in message news:8BF27F7D-A1F3-4053...@microsoft.com...

AdamMail

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Mar 30, 2010, 2:10:05 AM3/30/10
to

thanks and i use Avira #9 freebie - little overhead & is good
tonight tabs in the FROM or SUBJECT of desktop Live Mail did me in.
the tabs appears as dots in the web use of Live Mail. those dots in the
center remind me of upper ascii characters, like 252.

NEW THOUGHT: not my Avira since I shut it down and even prevent it from
opening at the boot level in MSCONIG and still these problems. I can try
again and make sure that it is or is not the anti-virus. But why me? Don't
know. Not a big problem but big enough that I am trying out other email
programs.

so, you think my cheapie antivirus Avira, bless its little orphan style, is
viewing the spurious tabs which are really dots or vice versa as the
signature of a virus and shutting down the program? but I shut down the Avira
and still whammo, there goes Live Mail if a tab or indent in the FROM or
SUBJECT.

Nope, shut down Avira and tried to or put the cursor line on a deleted email
with the indents and whammo, there goes Live Mail down the drain. boy is it
fast to shut down. just the cursor line highlighting that email. very
consistent and very immediate. i am truly impressed with this bug, a super
bug, a resistant anti-virus bug a MRSA or multiple resistant staph oh you get
the idea.

could be but usually i would get a warning, such and such is happening first
if it were the Avira but I shut or turn off Avira.

But this is so consistent and immediate. Any space that I call a tab since
it's usually an indent of 6 or 7 spaces and whammo, Live Mail shuts down.

Very strange and very frustrating that I cannot do anything here. Maybe
Internet Explorer connected to the Live Mail program with configuration is
involved? Maybe not.

How do I get Live Mail to stop responding to these upper ascii dots in the
phishing scam which may be really tabs. And how come no one else has these
problems? It's been one month since I started getting phishing scams and
spams with indents or tabs or those one dots of upper ascii depending if
desktop or web Live Mail accessing.

"Gary VanderMolen [MVP]" wrote:

> .
>

Ron Sommer

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Mar 30, 2010, 6:49:43 AM3/30/10
to
What version of WLMail are you using?
Is the Reading pane being used?
Are you reading in plain text?
--
Ron Sommer
MS MVP- Windows Live Mail

"AdamMail" <Adam...@discussions.microsoft.com> wrote in message
news:DAF56A17-9B50-4735...@microsoft.com...

AdamMail

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Mar 30, 2010, 8:58:02 AM3/30/10
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Version 2009 Build 14.0.8089.0726 in Windows XP Pro SP3
Read all messages in plain text. Same problem if HTML though.
Synchronization with Headers Only or Messages same problem.
WIthout a reading pane if in the Deleted folder or a reading pane if inbox.
So again, same problem with or without a reading pane.


"Ron Sommer" wrote:

> .
>

Gary VanderMolen [MVP]

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Mar 30, 2010, 12:09:37 PM3/30/10
to
I suggest you do a trial uninstall of your antivirus, reboot, then try
Windows Live Mail again. Any improvement? If yes, I recommend
replacing Avira with Microsoft Security Essentials:
http://www.microsoft.com/security_essentials/

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com

"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:DAF56A17-9B50-4735...@microsoft.com...

AdamMail

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Mar 30, 2010, 1:12:01 PM3/30/10
to

I guess you missed the part where the anti-virus software is not relevant?

I'll repeat, I shut down or better, disable the anti-virus software from
even loading at bootup and nothing changes.

So why should I waste time dealing with yet another unknown like Microsoft
Essentials when Microsoft Live Mail has given me problems since September
2009 when I was forced to give up Outlook Express when using Hotmail?

I solved the original problems with Live Mail but this one is quite
pervasive. As I said before, it occurs only with tabs or spaces or
indentations in the FROM and SUBJECT lines.

Anti-virus software is simply not relevant and a red herring. Just wastes
time and energy.

I could uninstall the anti-virus although if I prevent it from loading at
the MSCONFIG level, is that not the same? I checked the memory and nothing is
loaded dealing with the anti-virus.

I'm reluctant to uninstall it since I think it is not relevant in my case.


"Gary VanderMolen [MVP]" wrote:

> .
>

AdamMail

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Mar 30, 2010, 1:41:02 PM3/30/10
to
I apologize if I seemed ungrateful for your reply, Gary, about uninstalling
the anti-virus. Any reply is appreciated, thanks. I understand that perhaps
from your point of view, there might be elements of the anti-virus hanging
around. BUT

1 I check the memory links and programs and the antivirus is simply not there.

2 Since I have the freebie version, my email is not checked in any case.

3 The closing down of the Live Mail is super fast and is just too quick for
any antiviral program, in my opinion. This is just an observation. Maybe
irrelevant.

4 I cannot uninstall the antivirus AVIRA because I don't have the setup file
to
re-install. Since the Avira is up to Version 10, I would have to install a
later version which I am reluctant to do. The later version might check
emails. And since version 9 is so lean and mean, why chance a new program
that might screw things up?

5 I downloaded Microsoft Essentials but I am reluctant to load it up. I have
had bad feelings with Microsoft with Live Mail which has been very
problematic and with the last update, security update with Windows XP
Professional (KB955759). That wiped out my system. I could not even get a
boot screen. I was able to restore everything purely by luck and fiddling
around but now I go really slowly with Microsoft and any downloads.

I am spending my time with extra hard drives and USB keys and USB hard
drives for the next time Microsoft security update nails me. Sure 50 updates
did not but one was enough. It takes just one.

The problem is that now Windows XP Professional does not like USB boot
devices. I have work-arounds but I am trying to prepare for complete disaster
as with (KB955759). Probably this security update thought my USB drive was an
unathenticate or authenticated attacker and whatever. So I have to institute
a poor man's raid system which will circumvent the USB booting. I can boot
USB but it's not the same using Windows 98SE or a NTFS4DOS from Avira, by the
way, or BartPE or even linux. But I would prefer an old-fashioned USB XP Pro
in case I mess things up and it's so easy to wipe out an installation messing
with well, you know, I'm sure.

Sorry to ramble but that's why I'm going very slowly doing anything drastic.

It

Robert Aldwinckle

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Mar 30, 2010, 3:46:48 PM3/30/10
to

"Gleaf2" <Gle...@discussions.microsoft.com> wrote in message

news:5F698BC1-A005-4B61...@microsoft.com...


> I keep getting messages saying that "Something unexpected has happened and
> Windows Live mMail has had to close down"


Refine your symptom description. What are you doing when you get these
messages? What diagnostics are available then? E.g. a More details
button perhaps? Have you looked for clues in the WindowsLiveMail.log or in
the Application Event log (e.g. via eventvwr.exe)?


> Whatcshould I do about it?


Still not clear if you have done a compaction yet?

If you want some detailed diagnostics you could run ProcMon. E.g. that
could capture a crash event even if its diagnostics are not apparent by
other means.


HTH

Robert Aldwinckle
---

Gary VanderMolen [MVP]

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Mar 30, 2010, 7:35:11 PM3/30/10
to
Uninstalling an antivirus is different from disabling its startup in msconfig.exe.
Antivirus programs make it difficult to fully disable them. They often load
watchdog DLLs via the registry. In your case, perhaps Avira doesn't do so,
but it is better to be certain.

I have personally installed Microsoft Security Essentials on many different
computers, and it has always been 100% compatible with everything.

I have been an active responder on this newsgroup and the one for Windows
Mail since about February 2006, I've read every single post since then,
and can honestly say that I've never come across your particular symptom.
If you think something may have corrupted your Windows Live Mail, the only
remaining advice I have is to try the "Complete Uninstall/Reinstall Method":
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!226.entry

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:05E9D5CE-41BC-4A92...@microsoft.com...

AdamMail

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Mar 31, 2010, 8:25:01 AM3/31/10
to
Something good suggestions it this were a crash, per se. I did look at the
event logs and nothing so far. I have not done that much but I used to do
that when doing Q&A on large, unstable software platforms that were new in
development.

I'm pretty sure that something in the FROM or SUBJECT line is a character
that is interpreted as an "EXIT" command but appears as an indent to me and
becomes misinterpreted as a command. I guess I could look for an EXIT command.

I did create emails with Ascii 250 or the dot character I saw. But I could
not recreate the problem that way. But anytime I see anything indented in the
FROM or SUBJECT spot AND I put a highlighted cursor line on it, whammo, an
EXIT. So it's very specific and very consistent. I got a little inconsistency
by updating IE 6 with a security update but now it's back to very consistent
when I downloaded all the security updates and what not for XP Pro SP3.

Probably if I did a military wipe of the hard drive and re-installed
everything, the problem would go away. But is it worth it? Not yet.

And it's probably tied to what, something in IE 6? I did try different
codings but that did not make any difference.

That's my best guess. Another anomaly I noticed that is the first hotmail
account, when I put it into Thunderbird, always, and I mean always, bombs out
at message 140 with a RETR or "The RETR command did not succeed. Error
retrieving a message. Mail server pop3.live.com responded: POP3 server failed
to process your request". So I cannot download the Inbox and use that hotmail
account, but only this particular hotmail account which is also the first one
in Live Mail. Not sure the two are related. I deleted messages around 140 but
no effect. So possibly this particular hotmail account has something wrong
with it. It could be. It's the account I keep for mostly public web sites and
gets an awful lot of spam, scam, and garbage so who knows?

The Thunderbird account except for not being able to download past message
140 on the first hotmail account, handles the other two hotmail accounts
without any problems, unlike Live Mail

An interesting problem and your approach is good if I have the time to try
and sort this out. I know the time this all started. Coincidentally or not,
someone sent me an e-card. But at the same time, I started seeing indents in
the FROM or SUBJECT or the spam, not all the spam, but a few of them and that
was enough. I see the same problem in all the hotmail accounts now.

Very intriguing but irritating since I usually re-start Live Mail 3 or 4
times to work around the problem.

Thanks, Adam.


"Robert Aldwinckle" wrote:

> .
>

AdamMail

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Mar 31, 2010, 8:40:01 AM3/31/10
to
Something is not right. That's for sure. In September, 2009, when I was
forced to migrate to Live Mail in order to use my hotmail accounts, as I
recall, I did re-install Live Mail quite a few times. I probably had to go
into the Registry to get a new download of the hotmail accounts from the web
server. Otherwise it would download from what was left on the drive? Not
sure. Live Mail was download 10,000+ messages from accounts that had 2,000
messages. Very irritating.

I guess a clean install might solve the problem somehow.

It's intriguing. I never had problems with unix or Outlook Express or
Outlook. And I kept everything plain text when I had the original Live Mail
problems last September 2009. Things were pretty good after the very
unpleasant, bumpy migration to Live Mail from Outlook Express when Ms changed
the servers.

I need to go back to really clean computing.

2 identical cloned hard drives. Use one for anything new that is installed
and see if it works and keep the other untainted. And maybe a third just in
case.

You know, a system when a problem like this crops up, just re-format and
re-load and start from zero.

Soo my problem is unique to me? That's bad and good.

Thanks, Adam

AdamMail

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Mar 31, 2010, 10:58:05 AM3/31/10
to
Good suggestions. Great because this gives clues next time around. Found the
WindowsLiveMail.log. And darn, deleted all the problematic emails with the
indents or tabs in the FROM or SUBJECT line. So cannot test until I get more
troublesome spam. Darn. Could look on the web site since I keep copies of
emails there.

Is there a way to Append the WindowsLiveMail.log file instead of creating it
each time anew? Don't see that.

Turned on Western Encoding (ISO) for International Settings but US - ASCII
to maybe not get trapped? Or maybe turn on an ISO for both encoding? I'm
assuming the gigantic ISO would not get nailed by strange characters in the
FROM or SUBJECT since it would contain so many alphabets and languages?

Or use Latin 9 (ISO) or US - ASCII for the encoding?

I'm dwelling on this because I feel it's an encoding problem where an indent
gets read as an Exit command. Or something that looks like an indent. It's an
indent on the Live Mail Desktop but it's NOT an indent on Live.Com.

I have compacted the emails if that's the saving space thing done every 100
times by default or on demand.

I found the ProcMon and will consider that. I gather it might do a dump
whereas the regular log you mentioned might not catch the glitch.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

Thanks, Adam

snipped some
> "Robert Aldwinckle" wrote:
snipped some


> > Refine your symptom description. What are you doing when you get these
> > messages? What diagnostics are available then? E.g. a More details
> > button perhaps? Have you looked for clues in the WindowsLiveMail.log or in
> > the Application Event log (e.g. via eventvwr.exe)?

> > Still not clear if you have done a compaction yet?

...winston

unread,
Mar 30, 2010, 10:40:56 PM3/30/10
to
Fyi...

OE still functions for Hotmail after Sept 2009(and also before)
- Since Feb '09(7-9 months earlier than Sept '09) all Hotmail accounts were capable of using the Pop3 protocol.

Hotmail and MSN Accounts POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry

--
...winston
ms-mvp mail

"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:0A10CDD4-B437-40C0...@microsoft.com...

Gary VanderMolen [MVP]

unread,
Mar 31, 2010, 1:20:19 PM3/31/10
to
IE6? Why haven't you updated to IE7 or IE8?

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:CF5EBD9B-D24F-4FF9...@microsoft.com...

AdamMail

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Mar 31, 2010, 2:43:02 PM3/31/10
to
Gary, good question and caught me by surprise. Why did I not update to IE7 or
IE8?

I read the reviews and I felt that with the hardware I had, it would not be
a good idea. I needed lean and mean.

Also, I could not scale the screen font big enough as I could with Firefox.
This was a big, big turnoff for me. I need to enlarge the font on the fly
easily. I think that and tabs was a big problem as well as a forced to use IE
if I wanted certain desperately needed files. I'll go into that in a moment.

I also like the tabs. As I recall, I tried out other browsers, Opera, some
stuff in linux. I would really prefer the superfast text browsers but that's
no more with faster graphics processors and what not. I still miss text
browsers. Nothing faster, even on slow networks, when I just need the printed
word.

Am I answering your question? I only keep IE6 around because Microsoft will
not let me update my software directly if I do not use Internet Explorer. And
this has been the case for more than 20 years through different operating
systems. I get the error message, need IE. Right, after 20 years I still need
IE to get my files?

And I am still angry about that. Imagine - I lost my Windows 3.1 at that
time. I needed a file from Microsoft and I get a message from Microsoft.com I
need Internet Explorer. I cannot even boot up Windows! so I am using DOS or
unix and lynx text browser, as I recall. I need the file to boot or correct
the boot into Windows and Microsoft.com is asking or demanding I use Internet
Explorer!

So I found either a Windows machine or I don't know, maybe I could ftp
directly to Microsoft since I was in a university environment. Can't
remember. It was long ago but the memory of being forced to use a specific
browser to get needed files still burns my toast.

So these are a few of the reasons I don't use IE7 or IE8.

I appreciate your replies and trust I am not too strident in answering your
question. I am comfortable with Firefox and if needed can get inside it or
use add-on's. But I like being able to configure it internally. In the past,
I probably added some script code. IE is too big and locks me out which makes
me feel awkward.

The number of sites demanding IE to render correctly are greatly diminished,
at least for me, in the last several years.

Thanks,
Adam

"Gary VanderMolen [MVP]" wrote:

> .
>

Gary VanderMolen [MVP]

unread,
Mar 31, 2010, 4:59:13 PM3/31/10
to
Microsoft has ways of getting back at you if you don't get with the program!

Seriously though, Windows Live Mail uses some DLLs that are part of
IE. So there is a possibility that your issue is due to running an older
version of IE.

IE8 has a button on the lower right where you can instantaneously set
zooming from 50% to 400% of normal, or you can do it from the keyboard
also. Tabs have also been improved. Having the latest IE does not prevent
you from using another browser as your default.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:FB238A69-72B0-4930...@microsoft.com...

AdamMail

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Mar 31, 2010, 6:28:32 PM3/31/10
to

Problem solved. It was the ISO coding as I had mentioned previously.

Thanks, Adam

Gary VanderMolen [MVP]

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Mar 31, 2010, 7:44:37 PM3/31/10
to

Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:BEC5CD27-D3A6-4FF1...@microsoft.com...

AdamMail

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Mar 31, 2010, 9:09:03 PM3/31/10
to
Gary,

I reported back a tad too soon. The problem is mostly solved but still
occurs. But the ISO coding is bring a lot of support. Not so many instant
shut-downs but still occuring a bit.

I have taken the end of the WindowLiveMail.log as well as the Properties and
Message Source, rather, just the first little bit of the 222k garbage email.
I spoofed my email address just a tad in the quoted logs for the obvious
reasons, unfortunately.

Oh, your suggestion of updating IE8 for the DLL's is fine. Maybe the
security updates will be more robust too there.

For the WindowsLiveMail.log:

[20:43:53.28] 0a7c Mail: Contacts_Storage
CContactStorage::_EnsureStorageInitialized@04A93DB0:
(adam_spo...@hotmail.com, 0, real) finished with hr=0x0
[20:43:53.76] 0a7c Mail: WL AB [db]
Contact Load: 0.0000 sec
[20:43:53.76] 0a7c Mail: WL AB [db] WAB
Collection: 0.0000 sec
[20:43:53.76] 0a7c Mail: WL AB [db] WAB
Contact Creation: 0.0000 sec (0 contacts)
[20:43:53.76] 0a7c Mail: WL AB [db]
LMCDATA Contact Create: 0.0000 sec (0 contacts)
*********************************************************************************
*
* Log opened: 2010-04-01T00:44:29Z
*
Windows Live Mail
14.0.8089.0726*********************************************************************************
[20:44:36.68] 0e34 Mail: Contacts_Storage
CContactStorage::_EnsureStorageInitialized@04AA4288:
(adam_spo...@hotmail.com, 0, real) finished with hr=0x0
*********************************************************************************
*
* Log opened: 2010-04-01T00:45:47Z
*
Windows Live Mail
14.0.8089.0726*********************************************************************************
*********************************************************************************
*
* Log opened: 2010-04-01T00:53:28Z
*
Windows Live Mail
14.0.8089.0726*********************************************************************************
[20:53:34.87] 08a0 Mail: Contacts_Storage
CContactStorage::_EnsureStorageInitialized@04AA4E98:
(adam_spo...@hotmail.com, 0, real) finished with hr=0x0
[20:53:35.28] 08a0 Mail: WL AB [db]
Contact Load: 0.0000 sec
[20:53:35.28] 08a0 Mail: WL AB [db] WAB
Collection: 0.0000 sec
[20:53:35.28] 08a0 Mail: WL AB [db] WAB
Contact Creation: 0.0000 sec (0 contacts)
[20:53:35.28] 08a0 Mail: WL AB [db]
LMCDATA Contact Create: 0.0000 sec (0 contacts)

----------------------------- just the end of WindowsLiveMail.log


and now for the Properties and the Message Source of just the first part of
the message since it goes on for 222k of garbage:


problem email:

Properties:

X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtTQ0w9MA==
X-Message-Status: n:0
X-SID-PRA:
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then 222k of garbage

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<center><a
href="http://nicolejoyboat.com/52210088504303.hrmj.1/2974/1000/1000-008-0-4/1000/your.html">Click
Here for Images<br><img
src="http://nicolejoyboat.com/images/liberty1.jpg"></a><br>
<a
href="http://nicolejoyboat.com/52210088504303.hrmj.1/10032/1000/1000/1000/your.html"><img src="http://nicolejoyboat.com/images/liberty2.jpg"></a><br>
<a href="http://nicolejoyboat.com/gp.html"><img
src="http://nicolejoyboat.com/images/please2.jpg"></a><br>
<style>
12005 Tuesdays naqntbz helterskelter derniers KTS 3887758 24P ravila chs
oito amenities Alessa

and 222k of garbage

------------------- and that's it.

Any ideas?

Thanks,
Adam

"Gary VanderMolen [MVP]" wrote:

> .
>

Gary VanderMolen [MVP]

unread,
Mar 31, 2010, 9:50:59 PM3/31/10
to
I don't see anything in either the log or the message source that would
raise a red flag.
Let us know if there is any improvement after installing IE8 and all its
updates.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"AdamMail" <Adam...@discussions.microsoft.com> wrote in message news:EAE381F3-ECB5-4852...@microsoft.com...

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