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WMDC - Outlook has not been installed - it is! - What worked for me

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rafaelperezdelema

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Dec 22, 2009, 9:36:53 AM12/22/09
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Hi,

Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

Thanks for your help.


John Coldwell wrote:

WMDC - Outlook has not been installed - it is! Final solution died a horrible death!
17-Mar-09

Well sorry to say that after 2 days with perfect syncing it's gone back to the same problem.

I'm seriously thinking of claiming Microsoft for lost productivity, not only with WMDC but Vista in general.

So now I'm installing a 3rd party sync application and hope I get some work done!

Previous Posts In This Thread:

On Tuesday, October 09, 2007 5:47 PM
SoxFanInVA wrote:

WMDC - Outlook has not been installed - it is!
I have a problem setting up what Outlook items to sync in WMDC. All the
Outlook items are greyed out and underneath each item it says "Outlook has
not been installed." Outlook 2007 is indeed installed. I uninstalled both
Outlook and GroupWise, apparently there must be some sort of mapi conflict
that I'm not sure how to resolve. I then reinstalled both Outlook and
GroupWise, checking WMDC after each reinstall. Even with no trace of
GroupWise on the computer, WMDC still said that Outlook was not installed
and therefore could not select which items to sync. BTW, both Outlook and
GroupWise work fine together on the same machine as I've setup a second
profile for Outlook. I made sure to clear out any GroupWise entries in the
mail settings in the control panel during my troubleshooting...no dice.

This is a Vista Business laptop - Dell Vostro 1700.

Any ideas on how to get the pda syncing with Outlook again?

Thanks,
Tom

On Wednesday, October 10, 2007 2:17 PM
Raj Pillai wrote:

Hi Tom,See if running fixmapi.exe helps solve your issue.
Hi Tom,

See if running fixmapi.exe helps solve your issue. You should find it under
the following location (Copy/Paste it into a explorer window or run prompt):

%SystemRoot%\System32

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

"SoxFanInVA" <tj...@no.spamsalot.hotmail.com> wrote in message
news:OjHzN4r...@TK2MSFTNGP04.phx.gbl...

On Thursday, October 11, 2007 12:38 PM
SoxFanInVA wrote:

Re: WMDC - Outlook has not been installed - it is!
This is what I get when running the fixmapi utility:
"LoadLibrary: GetLastError =126"
What next?

On Thursday, October 11, 2007 1:23 PM
SoxFanInVA wrote:

I'm thinking this is a Groupwise vs. Outlook problem.
I'm thinking this is a Groupwise vs. Outlook problem. In order to get
GroupWise working on a Vista box, I had to install it unconventially and
copy a different mapi.dll file over for it to work. I'm assuming this is
the root of the problem, which is not pleasant because the user relies on
both programs. I will try blowing away the mapi.dll file and then do a
sfc/scannow and see what I get.

Let me know if you have any other ideas.

Tom

"Raj Pillai" <YouMeAn...@Softhome.net> wrote in message
news:eB8OGo2C...@TK2MSFTNGP06.phx.gbl...

On Saturday, October 13, 2007 1:47 PM
Raj Pillai wrote:

Hi Tom,Sorry but I do not have any experience with Groupwise.
Hi Tom,

Sorry but I do not have any experience with Groupwise. Since you mentioned
you suspected a mapi conflict, I suggested running fixmapi. If you are able
to resolve your issue, I would be interested in hearing what helped solve
it. Thanks.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

"SoxFanInVA" <tj...@no.spamsalot.hotmail.com> wrote in message
news:enKy6tCD...@TK2MSFTNGP03.phx.gbl...

On Monday, October 29, 2007 7:34 AM
Jerry wrote:

I don't have GroupWise (nor know what it is) but have the same problem.
I don't have GroupWise (nor know what it is) but have the same problem. I am
running Vista Ultimate 32 and Office 2007. However, in my case this seems an
intermittent issue. Even though it says "Outlook has not been installed",
about 60% of times my stuff does get synced. Not able to see any pattern,
though. Since it now says "Outlook has not been installed" below each of the
Outlook items, and I am sure I was able to select those back in April when I
initially set up the relationship, it is my guess that something got screwed
up in later updates - either of Outlook or of WDMC.

I will start to dig into Registry now to see if I am able to find something

"Raj Pillai" <YouMeAn...@Softhome.net> wrote in message
news:uzjHSIcD...@TK2MSFTNGP04.phx.gbl...

On Monday, October 29, 2007 8:20 AM
Jerry wrote:

Just now I logged on as administrator, placed my PocketPC in the cradle, the
Just now I logged on as administrator, placed my PocketPC in the cradle, the
WDMC started, and I was able to select all items. No "Outlook not installed"
message. So, could all this be an issue with access permissions? Will
continue to dig...

"Raj Pillai" <YouMeAn...@Softhome.net> wrote in message
news:uzjHSIcD...@TK2MSFTNGP04.phx.gbl...

On Tuesday, November 06, 2007 2:50 PM
SoxFanInVA wrote:

Well, I'm still at a loss here.
Well, I'm still at a loss here. I've uninstalled GroupWise and Outlook,
then reinstalled only Outlook so that no Novell products remain and I still
can't WMDC to recognize Outlook being installed. I ran sfc /scannow and it
restored the original mapi files as well. Now when I try to run fixmapi.exe
I don't even get the error I was getting before in addition to the program
never opening. I welcome anymore thoughts. At this point I don't think
it's a GroupWise conflict based on my troubleshooting and others reporting
the same issue without GroupWise installed.

Thanks,
Tom


"Raj Pillai" <YouMeAn...@Softhome.net> wrote in message
news:uzjHSIcD...@TK2MSFTNGP04.phx.gbl...

On Monday, November 26, 2007 10:57 AM
SoxFanInVA wrote:

These steps worked for me.
These steps worked for me. Hopefully they work for others with a similar
problem:

1) Uninstall WMDC (Windows mobile device centre) completely from
computer.

a) Uninstall WMDC from Add/remove programs.

b) Uninstall WMDC setup from Add/Remove programs.

c) Delete the registry key for WMDC,please follow the path:

Start?run?regedit?HKEY_LOCAL_MACHINE?software?Microsoft?WINDOWS CE DEVICES

Please delete WINDOWS CE DEVICES registry key and its sub keys. (I didn't
have this exact key but had a similar one in the same location and deleted
that.)

2) Restart the computer.

3) Install WMDC6.1 from the link :
http://www.microsoft.com/windowsmobile/devicecenter.mspx

4) Restart the computer and soft boot the device.

5) Connect the mobile device with computer and create new partnership.

6) Try to synchronize and check will you be able to sync outlook
contents or not.

"SoxFanInVA" <tj...@no.spamsalot.hotmail.com> wrote in message
news:OjHzN4r...@TK2MSFTNGP04.phx.gbl...

On Thursday, February 21, 2008 5:58 PM
RichardU wrote:

I have just re-built my pc and restored the pst file (which I've done before
I have just re-built my pc and restored the pst file (which I've done before
without issue) I don't GroupWise but am gettng the problem.

No such registry entry either.

Any ideas?

"SoxFanInVA" wrote:

On Friday, March 07, 2008 5:36 AM
rooj wrote:

I found this which might helpMicrosoft Outlook Has Not Been Installed for the
I found this which might help

Microsoft Outlook Has Not Been Installed for the Current User
View products that this article applies to.
Article ID : 817960
Last Review : February 1, 2007
Revision : 1.4
SYMPTOMS
When you click Start, and then click E-mail Microsoft Outlook, you may
receive the following message:
Microsoft Outlook has not been installed for the current user. Please run
setup to install the application.
Note When this problem occurs, there will not be any other Office 2003
shortcuts installed.
Back to the top

CAUSE
This problem occurs when Office 2003 is installed on a per-user basis and
you logon to the computer as a user other than the user who installed Office
2003.
Back to the top

RESOLUTION
To correct this problem, logon to your computer with administrator rights
and remove Office 2003. Install Office 2003 without using the allusers=""
command-line option. For example, double-click the Setup.exe file on the
Office 2003 CD-ROM. This will install Office 2003 for all users of the
computer.

If you do not want all users of the computer to have access to Office 2003,
follow these steps: 1. Temporarily grant each user who you want to have
Administrator rights.
2. Log on to the computer as the appropriate user.
3. Install Office 2003 on a per-user basis.
After the installation is complete, you can log off and reconfigure the
user's regular credentials.
Back to the top

MORE INFORMATION
To install Office 2003 on a per-user basis, use a setup command line similar
to the following example:
"path\Setup.exe" allusers=""
For more information about setup options when you install Office 2003
programs by using the command line, see the Setup.htm file on your Microsoft
Office 2003 CD-ROM.
Back to the top

On Thursday, April 10, 2008 10:47 PM
Tom Jubb wrote:

well folks, I eventually gave up on Vista and WMDC and reinstalled XPwith
well folks, I eventually gave up on Vista and WMDC and reinstalled XP
with ActiveSync. Life is good again. It was maddening to have to go
this route as it took awhile to backup and restore but in the long run
I needed to sync and nothing was working. Boy, Vista and WMDC are
garbage. Can't wait for Windows 7!

On Monday, March 16, 2009 8:25 AM
John Coldwell wrote:

WMDC - Outlook has not been installed - it is! - SoxFanInVA - Final solution?
This has been a big problem for me since the transition from XP to Vista Home Premium. Like many others I have ploughed the internet to find the solution and hopefully I've got it to work! This is what I did:

Outlook 2007 was installed
I connected my TyTn II as instructed and installed WMDC. First time sync went fine, subsequent said Outlook has not been installed and all my contacts and calender entries were deleted from the device.

Solution:
Check Outlook for errors and let it repair. (Found in the 'Help' menu.
Disconnect device and delete the partnership.
Uninstall WMDC completely.
Reboot device and PC. DO NOT CONNECT!
Run Outlook install (CD or setup file) and choose repair.
Reboot PC
Use a program that allows you to edit the registry on the device. I use MemMaid from Dinar soft. Go to HKEY_CURRENT_USER/software/Microsoft/ActiveSync/partners and delete any and all sub folders to that. (Do not delete the Parters folder!) Save the changes and reboot the device.
Reconnect the device and install WMDC. Upon completion of the install WMDC will start automatically and you can create a new partnership.
The new sync will perform and HOPEFULLY all new syncs. I've made changes to the contacts and calender, rebooted the PC and the device and all is working as it should. (Famous last words ha ha!)

On Tuesday, March 17, 2009 6:18 AM
John Coldwell wrote:

WMDC - Outlook has not been installed - it is! Final solution died a horrible death!
Well sorry to say that after 2 days with perfect syncing it's gone back to the same problem.

I'm seriously thinking of claiming Microsoft for lost productivity, not only with WMDC but Vista in general.

So now I'm installing a 3rd party sync application and hope I get some work done!


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henkiedeboom

unread,
Jun 3, 2010, 3:48:47 PM6/3/10
to
After 8 hours of frustration I have found the solution that worked for me:

Under Extra/accounts/filelocations (second tab form the left)I've noticed the list is empty, while it should lokate the outlook.pst file, usualy located C:\Users\Cie\AppData\Local\Microsoft\Outlook\Outlook.pst,amongst other databases. If this list is empty WMDC thinks outlook is not installed, while outlook performs as normal. BUG!!

Creating a new database (example.pst) at the same location as the outlook.pst, and restarting outlook makes the list as it should be and WMDC acts normal again. You don't need to extually use this pst.file, and I think you can erase it (although I did'n't so far)

Good night, and good luck.

Rafael Perez de Lema wrote:

WMDC - Outlook has not been installed - it is! - What worked for me
22-Dec-09

Hi,

Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

Thanks for your help.

Previous Posts In This Thread:

Thanks,
Tom

%SystemRoot%\System32

Tom

Thanks,
Tom

Start?run?regedit?HKEY_LOCAL_MACHINE?software?Microsoft?WINDOWS CE DEVICES

2) Restart the computer.

Any ideas?

"SoxFanInVA" wrote:

On Tuesday, December 22, 2009 9:36 AM
Rafael Perez de Lema wrote:

WMDC - Outlook has not been installed - it is! - What worked for me
Hi,

Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

Thanks for your help.


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Neil Pathare

unread,
Nov 5, 2010, 4:43:24 AM11/5/10
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Where is this Extra/accounts/filelocations ?


>>>>>>>>>>>>>>>> On Thursday, June 03, 2010 3:48 PM Henkie deBoom wrote:

>>>>>>>>>>>>>>>> After 8 hours of frustration I have found the solution that worked for me:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Under Extra/accounts/filelocations (second tab form the left)I've noticed the list is empty, while it should lokate the outlook.pst file, usualy located C:\Users\Cie\AppData\Local\Microsoft\Outlook\Outlook.pst,amongst other databases. If this list is empty WMDC thinks outlook is not installed, while outlook performs as normal. BUG!!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Creating a new database (example.pst) at the same location as the outlook.pst, and restarting outlook makes the list as it should be and WMDC acts normal again. You don't need to extually use this pst.file, and I think you can erase it (although I did'n't so far)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Good night, and good luck.


>>>>>>>>>>>>>>>>> On Monday, July 12, 2010 4:49 AM E Sanders wrote:

>>>>>>>>>>>>>>>>> This info was SO helpful!!!! I recently upgraded to Office 2010 and Windows 7 and kept getting an error message that said "Outlook has not been installed" when trying to sync with the WMDC. I created a new Outlook profile (http://www.howto-outlook.com/faq/newprofile.htm) and problem solved! Thanks for the info because I was getting no where with the many forums I read.


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