"Outlook Expressed was unable to send receipt." BOGUS message~

[swsellers]

This message pops up frequently while I am browsing through my Hotmail (paid
account) Inbox mail. There was NO receipt requested by the senders of the
emails. What should I do to make this situation stop?

Susan

[PA Bear [MS MVP]]

[gotta love that Freudian-slip typo in subject! <eg>]

Your current Identity may be damaged, especially if its the default Main
Identity. Try the account in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity's local folders into the new one
(Don't bother importing any Hotmail-specific folders if you're accessing the
account via WebDAV), and then (3) delete the old one (File | Identities |
Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[swsellers]

Great information, and I will check out each item you mention.
Appreciate you,
Susan