Outlook 2007 Crashes error 7001

ChuckVegas

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Sep 1, 2009, 5:28:24 PM9/1/09

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This is a brand new PC from HP. We installed Office from the MS website with
the key from our vendor. Setup goes fine. I connect to POP email, and
during the send/receive process, Outlook crashes, offers to restart, but that
just sends it in an endless loop. Event log shows error 7001. I
uninstalled/reinstalled, error remains. It begins the send receive process,
but before it can complete, it crashes. I have another user, same download,
same PC, same email source, no errors.

Roady [MVP]

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Sep 1, 2009, 5:35:37 PM9/1/09

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Did this brand new HP ship with anti-virus software or did you install it
yourself?
Send/receive issues are often caused by having a virus scanner installed
that integrates with Outlook. Disable/uninstall this integration and try
again.
See http://www.msoutlook.info/question/20

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"ChuckVegas" <Chuck...@discussions.microsoft.com> wrote in message
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ChuckVegas

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Sep 1, 2009, 5:43:01 PM9/1/09

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I will try that, but I'm not optimistic. Again, I have an identical unit
with the identical config and it works fine. I'll try it, but keep thinking
of other possibilities.

Kathleen Orland

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Sep 1, 2009, 5:46:19 PM9/1/09

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The event numbers should have a source related to it in the event viewer.
What does it say?

"ChuckVegas" <Chuck...@discussions.microsoft.com> wrote in message
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DWJ

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Sep 1, 2009, 5:47:36 PM9/1/09

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Greetings Chuck,
This sounds like a License Error You need to check with the vender that gave
you the Key and get help form there>

Resolution number: 49813 Created on: Oct 11 2004 Last Reviewed on: Apr 8
2009

Problem Subject: Error 7001 'There is no license for SPSS for Windows --
Specific symptom number: 18 (Amos, Answer Tree)

Problem Description: I have installed my application and one of the
following errors is displayed upon launch:

SPSS:
Error # 7001
There is no license for SPSS for Windows.
This command not executed.

Specific symptom number: 18

Amos:
No valid license for Amos was found. (1, 18)

What is the problem?

Fix/Enhancement targeted for these Patch/Release(s):
Release Status Target or Release Date
SPSS 15 Vista Hotfix Released 5/3/2007

Resolution Description:
This error means that your application is unable to find a valid license.
One or more of the following reasons may apply.

"ChuckVegas" <Chuck...@discussions.microsoft.com> wrote in message
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Roady [MVP]

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Sep 2, 2009, 5:43:18 AM9/2/09

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That has nothing to do with this.

Error codes from another application (SPSS) do not apply to all other
applications.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"DWJ" <d.john...@msn.com> wrote in message
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