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Stop Enter Network Password window from popping up all the time

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madcircle

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Dec 8, 2005, 12:07:02 PM12/8/05
to
Can anyone help me from stopping the Enter Network Password window from
popping up several times an hour in Outlook? The fields are already completed
with info, I just keep clicking Save Password Info and enter.

Microsoft Outlook Office 2003
Windows Pro 2003
Norton Security 2005

STEIN@discussions.microsoft.com S STEIN

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Dec 12, 2005, 5:14:01 PM12/12/05
to
I can't find the entry "
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider"
in my windows me registry. anything else to do?
"Chad J." wrote:

> It's not retaining the save password setting. Take a look here.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

Rex

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Dec 12, 2005, 9:49:43 PM12/12/05
to
I'm having this problem also and that support link didn't fix it for me
either.

I noticed lots of people are having this problem all of a sudden. Several
posts in just the last few weeks and the knowledge base article was updated
recently.

What is going on why there is a spike in numbers of people with this issue?
Is there a bad MS hotfix or some new software people have recently started
installing that's breaking the passwords?


"S STEIN" <S ST...@discussions.microsoft.com> wrote in message
news:741A971B-83B1-423F...@microsoft.com...

Mitch

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Jan 25, 2006, 2:46:06 PM1/25/06
to
Add one more to the list of this suddenly happening. I too deleted the
subkeys as per the microsoft article. But nobody seems to know what to do
when that does not work.

jb

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Jan 30, 2006, 2:01:29 PM1/30/06
to
This just started for me on Fri. 1/27/06. I tried the suggestion of
reeintering the password but it hasn't helped!!!

John B.

"TimU"

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Feb 3, 2006, 10:05:42 AM2/3/06
to
I had this same problem back in December, it fixed it self till yeasterday. I
tryed restoring to one month ago but that dind't help. This is getting really
old! Does anyone have any ideas? I don't see much point in trying what they
say to do becouse it looks like it didn't help anyone.

Tim U.

"JBill" wrote:

> I too am having this problem. This is ridiculous. If someone knows how to fix
> this, please post it. I have tried all recommended solutions and none
> work!!!!!

bkurt01

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Feb 3, 2006, 11:15:51 AM2/3/06
to
add me to the list....this problem just started for me yesterday (2/1/06) on
two different computers - one using Outlook 2003, the other OE. One thing i
haven't seen in this thread - is it possible the problem isn't with the
applications, but with the mail server the applications are trying to connect
to? personally, my only problems (on two computers with two different mail
accounts) is Yahoo. Anyone else?

Jeb

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Feb 3, 2006, 11:28:41 AM2/3/06
to
Have you tried recreating your Outlook profile??

Cyrion

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Feb 4, 2006, 10:15:47 AM2/4/06
to

This is not an answer, just a reply to help us understand this problem
about this password not being saved in Outlook. I have been through a LOT of
webpages and wasted my day with this very annoying thing. I have not yet
found a decent solution apart from disabling the auto- send/receive . Here is
what i found.

First of all, I have the problem with Outlook 2003 on Windows Xp pro. since
2 days. The only change in my computer that could have "caused" the bug is an
installation of iPod and iTunes software. That's it. But i don't think it is
even related. I use a Yahoo pop3 account and have only this ONE account to
receive mails from. The problem occur when i check my mails or during
auto-checks, in the RECEIVING (so in the pop), not in the sending. Also, it
does not happen (the bug) systematically, every time. It happens during 40%
of the checks. Enough to blow your head off i'd say. Well, the problem, as
was described by a lot of users so far, is that Outlook asks you to confirm
the username and password (with the little "remember the password" box
unchecked) even if you already checked that box in your settings.

Okay! Let me tell you one thing about the REGISTRY SOLUTION, it does not
work. At least for me. And I tried it twice. Same about RESETTING THE
PROFILE, it's not going to help.

So what now? I see that there are more and more people asking about this
bug and some of those have a YAHOO account like me. Mmm.. maby it would be
worth investigating. Maby not. I'm still on the case tho.

Hope it will help out summarize the situation and find a solution about
it... eventually!

pete...@yahoo.com

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Feb 4, 2006, 1:27:06 PM2/4/06
to
I have the same problem, and I think the problem is yahoo's fault.

I have tried all the Microsoft support docs, but the problem continues
to happen.

I emailed yahoo but haven't got a reply yet.

Peter

popsynic

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Feb 4, 2006, 5:30:03 PM2/4/06
to
Add another to the list. Started on my PC today Feb 4th. I am not with
Yahoo. I have also tried the regedit thing. Not worked.

My email account, my ISP and Outlook have worked fine ever since I set them
up (over a year ago), This has just starting today out of the blue, like
everyone else.

Is it something we have all just recently done that is causing this?, (such
as download a new set of virus updates from Norton or SpyBOT definitions for
example?)

With me, I open Outlook, and basically the network password pop up box just
keeps coming and coming. Whatever I do, whether I click OK, or re enter the
name and password, whether I click SAVE THE PASSWORD, or anything, it just
keeps popping back up.

When I check the email account details all my password and user name details
are fine.

Please, please post back up here if you find a solution. The window in
front of me is looking very tempting to throw this PC through it at the
moment!!!

Thanks all

Trekker@discussions.microsoft.com Texas Trekker

unread,
Feb 4, 2006, 8:46:30 PM2/4/06
to
I have had the same problem...just started today. I was trying to configure
some wel mail accounts when it began happening. All of my e-mail is webmail.
The little window pops up every time I hit send/receive. Looking for an
answer......pretty disgusting. I'm thankful for even "paid help" when I
have problems with some programs. Is there such a thing with these Guys?

I won't hang around "Outlook" much longer if it doesn't stop.

popsynic

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Feb 5, 2006, 5:31:23 AM2/5/06
to
Out of interest, I have read that this problem is happening with people who
have YAHOO email accounts. I thought this was not the reason for me as I do
not use YAHOO.

BUT, I have noticed that a YAHOO tollbar as appeared all by itself in my
Internet Explorer. Don't know how it got there. IS this possibly part of
the problem?

CanadianSunset

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Feb 24, 2006, 6:04:28 PM2/24/06
to
I too am having this although it is only happening when I am trying to send
mail....
let me know if there is a fix.....I am also a Yahoo user........

"JBill" wrote:

> I too am having this problem. This is ridiculous. If someone knows how to fix
> this, please post it. I have tried all recommended solutions and none
> work!!!!!
>
> "jb" wrote:
>

Ben M. Schorr - MVP

unread,
Feb 24, 2006, 6:07:52 PM2/24/06
to
See if this helps: http://www.theeldergeek.com/save_passwords_in_outlook.htm

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

"CanadianSunset" <Canadia...@discussions.microsoft.com> wrote in message
news:D0C3D2FE-E273-4E58...@microsoft.com...

Brian Tillman

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Mar 21, 2006, 9:43:01 AM3/21/06
to
Mary 2 <Ma...@discussions.microsoft.com> wrote:

> Obviosuly it is an issue that Micosoft has to create a solution for
> and they have not yert. do they read these boards and see how big
> the problme is?! With custeomre service like this, you ownder why
> people are mad at microsoft?!

Microsoft employees rarely read these newsgroups as they are not official
support channels. Problems posted here can eventually get noticed by
Microsoft, but it's a lengthy process.
--
Brian Tillman

Mary 2

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Mar 27, 2006, 10:58:02 PM3/27/06
to
Is this a YAHOO issue? If so, how do you get rid of it? I am lucky that I
can checkmy email through YAHOO but prefer it through my outlook. Maybe
uninstall any yahoo compoents..thoght my DSL is through SBC YAHOO and their
installation package was just that, a package..onepeice may relyon another
to function...

"shelster" wrote:

> This just started happening to me when I installed active sync with a new
> Treo 700w. In addition it messed up my profiles and I can't get them back the
> way there were. I messed around with the nw password thing forever, and it
> finally stayed put. Don't know why.

a genius. Thanks.@discussions.microsoft.com You're a genius. Thanks.

unread,
Apr 4, 2006, 12:42:03 PM4/4/06
to

Jo

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Apr 30, 2006, 7:05:01 AM4/30/06
to

"madcircle" wrote:

I am having this same problem which occurred when I had to setup new email
addresses due to Direcway.com changing to Hughes.net. Getting the enter user
name and password box constantly is making me crazy!!! I remvoved my
duplicate account which did not help. Did not try the reqistry thing as many
have said it did not help. What is the fix on this............please??

Byolahcus

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May 7, 2006, 3:55:01 PM5/7/06
to
I have tried all of the suggestions here and in another related post: redid
the registery, deleted the email account and re-entered it, just changed and
re-saved the password, increased the send/receive interval to 10 minutes.
Results: no change. I still get the message to re-enter the network
password. I have SBC Global as well. As other people have mentioned, it
affects only one of the two computers on my home network. SBC Global tried
to tell me it was a McAfee problem and McAfee told me it was a Microsoft
problem. I am getting tired of calling 1-800-INDIA and getting a random
guess from someone who can only follow a prepared script. Maybe someone from
MS will get the message to read these threads.

Byolahcus

unread,
May 7, 2006, 7:05:01 PM5/7/06
to
UPDATE! I did a System Restore to a date before the problem started and it
seems to have fixed the problem. If you can do that, try it. I talked to a
Level 2 rep at SBC/AT & T and that was one of his suggestions. He kept
bypassing the idea that it could be their pop server and certain email
address/password combinations. My other computer doesn't have the problem,
so it may be specific to this one.

Jo

unread,
May 9, 2006, 8:19:02 AM5/9/06
to
My problem is solved. A tech at Hughes talked me through the fix. I had 2
email accounts under my name, one that was listed as Mail Server and one that
was listed as myself. I removed the Mail Server account and corrected the
setup of my email account by adding the full email address to my user name
and not just simply my user name. I also setup the outgoing server info
checking the logon using box and to logon as my full email address under user
name, password and checking the save password box. This solved my problem and
was done within minutes. I no longer get the network password box popping up
constantly and driving me crazy! I told the guy he was my Hero!!! Hope this
helps!

PJ

unread,
May 28, 2006, 5:43:02 PM5/28/06
to
I tried ALL of the above recommended solutions and nothing worked UNTIL I
uninstalled Microsoft Outlook and reinstalled it. Be sure to back up your
Outlook Personal Folders before you uninstall the program.

I am an SBC Yahoo! DSL customer also. They claimed it was a Microsoft issue.
Anyway, problem solved.

IANC

unread,
Jun 6, 2006, 4:51:01 AM6/6/06
to
IC Wrote:

I had this problem a couple of months ago and I managed to get 2003 working
normal until 3 days ago when it started again. This is in my opinion a
problem with yahoo as I have another pc running office 2000 and it also
starts to act up at the same time. I backed up the registry yesterday and
redid my email account, switched the pc's off all night and low and behold it
appears at present to be working fine again on both machines, funnily enough
when I send a message to yahoo on the problem it seems to rectify itself the
following day so work that one out.

regards

in cyberspace@discussions.microsoft.com Lost in cyberspace

unread,
Jun 27, 2006, 3:46:01 PM6/27/06
to
We use Yahoo small business accounts for email purposes in our company and we
are all having the same problem with Outlook constantly asking for the user
name and password when the program sends and receives mail. This only happens
on the yahoo accounts. I have an alltel account and a planttel account set up
on my Outlook program and they work all the time without ever asking for a
user name or password. If anyone can post a solution to this annoying
problem, I would be eternally grateful.

Lost in cyberspace

unread,
Nov 8, 2006, 3:59:02 PM11/8/06
to
I found that by setting the automatic send and receive time back from 1
minute to 10 minutes that the problem stopped occuring. I think that when the
automatic send and receive time for the account is set to a number like 1
minute, it is trying to access the yahoo mail server too frequently and
throws it a curve which in turn triggers the "enter your network password"
problem. Since I turned up the automatic check for send and receive time to
10 minutes on all of our PCs, the problem has vanished. I hope this helps.

WriterSTL

unread,
Nov 30, 2006, 7:45:00 PM11/30/06
to
Thank you to Jo and her friend at Hughes. I made the changes and it worked.
I also readjust my Send/Receive to 10 minutes. Once things seem to be okay,
I'll gradually reduce it to 5 mins.

Someone needs to contact Microsoft with a copy of these transcripts and tell
them their product has a bug that needs to be fixed.

Thanks to everyone for all your help,
Grateful in St. Louis

I

Gordon

unread,
Dec 1, 2006, 5:44:45 AM12/1/06
to
WriterSTL wrote:
> Thank you to Jo and her friend at Hughes. I made the changes and it worked.
> I also readjust my Send/Receive to 10 minutes. Once things seem to be okay,
> I'll gradually reduce it to 5 mins.

No. Do NOT reduce it to any less than 10 minutes - you will start
running into server problems.

And BTW, please do not change the subject line when replying to a thread
- it makes it look like a new topic.

Thank you.

pg

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Feb 11, 2007, 4:37:14 AM2/11/07
to
this is really no reply but a question since I cannot start a new question.
do not ask me why..
I can see a difference between outloook express and outlook. In my outlook I
cannot receive all messages, just "send and receive all messages" whereas in
Exppress I can, If I want, just "receive all messages"
Why???????
--
pg

Jenarmywife

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Mar 7, 2007, 1:11:31 PM3/7/07
to
It is NOT just a yahoo problem. i have hotmail, not yahoo and this problem
has happened since i the first day i had my brand new computer 3 weeks ago
(well there's the passwd popup now, how convenient) anyway, i have outlook
2007 on vista and i have noticed that i only get the popup when outlook is
minimized. i called microsoft about this and another problem with appts
disappearing and they told me "it's not our fault, must be dell, buh bye"
dell laughed and said "well that's obviously a bug" dell told me that if they
had enough callers they would talk to MS about it, but who knows how long
that will take. very annoying >:-(

"Norwood451" wrote:

> According SBC at&t it is in the settings for the server -- Under Outgoing
> Server check -longon using user Name: na...@sbcglobal.net, check remember
> password.

JeePee

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May 23, 2007, 6:23:02 PM5/23/07
to
I also had this issue in Outlook 2003, but also in indows Live Messenger and
Internet Explorer 7.

I spend hours and hours searching the internet and could not find the
solution. The only possible solution you find on almost all forums (but does
not help in most cases is to repair the protected storage system provided
registry key: http://support.microsoft.com/kb/290684.

So, here is a solution that is not even in the Microsoft knowledge base. It
helped me and hopefully many others. It was found because I new exactly when
it started to happen: after uninstalling a software program. The uninstall
procedure removed to many registry keys...


HERE WE GO...

Important: this solution contains information about how to modify the
registry. Make sure to back up the registry before you modify it. Make sure
that you know how to restore the registry if a problem occurs. View the
following article in the Microsoft Knowledge Base for information about how
to back up, restore, and modify the registry:
http://support.microsoft.com/kb/256986/

Follow the next steps to solve this issue:

1. Close all running programs
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
5. Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name
7. Double click the new entry
8. Enter "%USERPROFILE%\Application Data" in the value data field.
9. Close the registry editor

It is possible that additional registry keys are missing. Below is a list of
all keys that should exist in the "User Shell Folders". There are different
ways to add these keys again:
* Use the instructions provided on
http://windowsxp.mvps.org/usershellfolders.htm
* Add them manually by following the steps above
* Export the keys from a computer/user on which the issue does not occur,
and then importing them again.

To export and import:
1. Logon to Windows with a user account for which the issue does not occur
(this may also be a different workstation).
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
5. Right click the "User Shell Folders" key on the left and choose "Export".
Specify a name and location of for the export file and click [Save].
6. Close the registry editor
7. Logon to Windows with the user account that experiences this issue
8. Double click on the exported registry key you created in step 5.
9. Click [Yes] when asked if you are sure to add the information, then click
[OK] for the "successfully imported" message.

Registry keys that should exist in the "User Shell Folders" key.
The list below has the format "Key Name - Value Data". The type for all keys
is "Expandable String Value" (REG_EXPAND_SZ).

* AppData - %USERPROFILE%\Application Data
* Cache - %USERPROFILE%\Local Settings\Temporary Internet Files
* Cookies - %USERPROFILE%\Cookies
* Desktop - %USERPROFILE%\Desktop
* Favorites - %USERPROFILE%\Favorites
* History - %USERPROFILE%\Local Settings\History
* Local AppData - %USERPROFILE%\Local Settings\Application Data
* Local Settings - %USERPROFILE%\Local Settings
* My Pictures - %USERPROFILE%\My Documents\My Pictures
* NetHood - %USERPROFILE%\NetHood
* Personal - %USERPROFILE%\My Documents\
* PrintHood - %USERPROFILE%\PrintHood
* Programs - %USERPROFILE%\Start Menu\Programs
* SendTo - %USERPROFILE%\SendTo
* Start Menu - %USERPROFILE%\Start Menu
* Startup - %USERPROFILE%\Start Menu\Programs\Startup
* Templates - %USERPROFILE%\Templates

MORE INFORMATION
The "User Shell Folder" is a subkey of the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
registry. Entries in this subkey can also appear in the "Shell Folders"
subkey and in both HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER. The entries that
appear in user User Shell Folders take precedence over those in Shell
Folders. The entries that appear in HKEY_CURRENT_USER take precedence over
those in HKEY_LOCAL_MACHINE.
--
Thanks
JeePee

Ted**

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Aug 22, 2007, 9:44:31 AM8/22/07
to
I experienced the same pop up issue requesting my ENP with Office 2007 /
Vista OS on Outlook every few seconds. I did a couple things that resolved
the issue. I had more than one email account listed in Outlook. I deleted one
of them and recreated the same account and deleted the former. Leaving only
the one account. Apparently this refreshes the email acount with new Vista /
Office 2007 settings.
Go to Tools in Outlook and click on Account Settings. You will see your
email accounts listed.
Hope this helps.
Ted

justnow

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Jun 25, 2008, 10:13:03 AM6/25/08
to
This solution is just avoiding the problem when there needs to be a logical
solution. This is why I do not feel this is a solution.

justnow

Brian Tillman

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Jun 25, 2008, 2:30:43 PM6/25/08
to
justnow <jus...@discussions.microsoft.com> wrote:

> This solution is just avoiding the problem when there needs to be a
> logical solution. This is why I do not feel this is a solution.

Certainly this is not avoiding the problem:
http://support.microsoft.com/kb/290684/en-us
--
Brian Tillman [MVP-Outlook]

How do I reset the send receive@discussions.microsoft.com jimgem: How do I reset the send receive

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Oct 24, 2009, 4:48:01 PM10/24/09
to

rwmca...@gmail.com

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Sep 28, 2014, 9:27:15 PM9/28/14
to
Same problem. Solution is to change the password which will work after 5 to 10 minutes, and then fail again in 1 to 2 weeks, when you have to change the password again. I'm on my 5th password. Since this is happening in Google and Yahoo, it would logically be an Outlook problem. I use Outlook 2003. Very frustrating and it is a huge waste of time - hope somebody finds an answer.
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