Microsoft Outlook Office 2003
Windows Pro 2003
Norton Security 2005
> It's not retaining the save password setting. Take a look here.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290684
I noticed lots of people are having this problem all of a sudden. Several
posts in just the last few weeks and the knowledge base article was updated
recently.
What is going on why there is a spike in numbers of people with this issue?
Is there a bad MS hotfix or some new software people have recently started
installing that's breaking the passwords?
"S STEIN" <S ST...@discussions.microsoft.com> wrote in message
news:741A971B-83B1-423F...@microsoft.com...
John B.
Tim U.
"JBill" wrote:
> I too am having this problem. This is ridiculous. If someone knows how to fix
> this, please post it. I have tried all recommended solutions and none
> work!!!!!
First of all, I have the problem with Outlook 2003 on Windows Xp pro. since
2 days. The only change in my computer that could have "caused" the bug is an
installation of iPod and iTunes software. That's it. But i don't think it is
even related. I use a Yahoo pop3 account and have only this ONE account to
receive mails from. The problem occur when i check my mails or during
auto-checks, in the RECEIVING (so in the pop), not in the sending. Also, it
does not happen (the bug) systematically, every time. It happens during 40%
of the checks. Enough to blow your head off i'd say. Well, the problem, as
was described by a lot of users so far, is that Outlook asks you to confirm
the username and password (with the little "remember the password" box
unchecked) even if you already checked that box in your settings.
Okay! Let me tell you one thing about the REGISTRY SOLUTION, it does not
work. At least for me. And I tried it twice. Same about RESETTING THE
PROFILE, it's not going to help.
So what now? I see that there are more and more people asking about this
bug and some of those have a YAHOO account like me. Mmm.. maby it would be
worth investigating. Maby not. I'm still on the case tho.
Hope it will help out summarize the situation and find a solution about
it... eventually!
I have tried all the Microsoft support docs, but the problem continues
to happen.
I emailed yahoo but haven't got a reply yet.
Peter
My email account, my ISP and Outlook have worked fine ever since I set them
up (over a year ago), This has just starting today out of the blue, like
everyone else.
Is it something we have all just recently done that is causing this?, (such
as download a new set of virus updates from Norton or SpyBOT definitions for
example?)
With me, I open Outlook, and basically the network password pop up box just
keeps coming and coming. Whatever I do, whether I click OK, or re enter the
name and password, whether I click SAVE THE PASSWORD, or anything, it just
keeps popping back up.
When I check the email account details all my password and user name details
are fine.
Please, please post back up here if you find a solution. The window in
front of me is looking very tempting to throw this PC through it at the
moment!!!
Thanks all
I won't hang around "Outlook" much longer if it doesn't stop.
BUT, I have noticed that a YAHOO tollbar as appeared all by itself in my
Internet Explorer. Don't know how it got there. IS this possibly part of
the problem?
"JBill" wrote:
> I too am having this problem. This is ridiculous. If someone knows how to fix
> this, please post it. I have tried all recommended solutions and none
> work!!!!!
>
> "jb" wrote:
>
Aloha,
-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm
**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
"CanadianSunset" <Canadia...@discussions.microsoft.com> wrote in message
news:D0C3D2FE-E273-4E58...@microsoft.com...
> Obviosuly it is an issue that Micosoft has to create a solution for
> and they have not yert. do they read these boards and see how big
> the problme is?! With custeomre service like this, you ownder why
> people are mad at microsoft?!
Microsoft employees rarely read these newsgroups as they are not official
support channels. Problems posted here can eventually get noticed by
Microsoft, but it's a lengthy process.
--
Brian Tillman
"shelster" wrote:
> This just started happening to me when I installed active sync with a new
> Treo 700w. In addition it messed up my profiles and I can't get them back the
> way there were. I messed around with the nw password thing forever, and it
> finally stayed put. Don't know why.
"madcircle" wrote:
I am having this same problem which occurred when I had to setup new email
addresses due to Direcway.com changing to Hughes.net. Getting the enter user
name and password box constantly is making me crazy!!! I remvoved my
duplicate account which did not help. Did not try the reqistry thing as many
have said it did not help. What is the fix on this............please??
I am an SBC Yahoo! DSL customer also. They claimed it was a Microsoft issue.
Anyway, problem solved.
I had this problem a couple of months ago and I managed to get 2003 working
normal until 3 days ago when it started again. This is in my opinion a
problem with yahoo as I have another pc running office 2000 and it also
starts to act up at the same time. I backed up the registry yesterday and
redid my email account, switched the pc's off all night and low and behold it
appears at present to be working fine again on both machines, funnily enough
when I send a message to yahoo on the problem it seems to rectify itself the
following day so work that one out.
regards
Someone needs to contact Microsoft with a copy of these transcripts and tell
them their product has a bug that needs to be fixed.
Thanks to everyone for all your help,
Grateful in St. Louis
I
No. Do NOT reduce it to any less than 10 minutes - you will start
running into server problems.
And BTW, please do not change the subject line when replying to a thread
- it makes it look like a new topic.
Thank you.
"Norwood451" wrote:
> According SBC at&t it is in the settings for the server -- Under Outgoing
> Server check -longon using user Name: na...@sbcglobal.net, check remember
> password.
I spend hours and hours searching the internet and could not find the
solution. The only possible solution you find on almost all forums (but does
not help in most cases is to repair the protected storage system provided
registry key: http://support.microsoft.com/kb/290684.
So, here is a solution that is not even in the Microsoft knowledge base. It
helped me and hopefully many others. It was found because I new exactly when
it started to happen: after uninstalling a software program. The uninstall
procedure removed to many registry keys...
HERE WE GO...
Important: this solution contains information about how to modify the
registry. Make sure to back up the registry before you modify it. Make sure
that you know how to restore the registry if a problem occurs. View the
following article in the Microsoft Knowledge Base for information about how
to back up, restore, and modify the registry:
http://support.microsoft.com/kb/256986/
Follow the next steps to solve this issue:
1. Close all running programs
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
5. Now choose Edit » New » Expandable String Value
6. Enter "AppData" as a name
7. Double click the new entry
8. Enter "%USERPROFILE%\Application Data" in the value data field.
9. Close the registry editor
It is possible that additional registry keys are missing. Below is a list of
all keys that should exist in the "User Shell Folders". There are different
ways to add these keys again:
* Use the instructions provided on
http://windowsxp.mvps.org/usershellfolders.htm
* Add them manually by following the steps above
* Export the keys from a computer/user on which the issue does not occur,
and then importing them again.
To export and import:
1. Logon to Windows with a user account for which the issue does not occur
(this may also be a different workstation).
2. Click on [Start] » Run
3. Type "Regedit" and click [OK]
4. Open the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
5. Right click the "User Shell Folders" key on the left and choose "Export".
Specify a name and location of for the export file and click [Save].
6. Close the registry editor
7. Logon to Windows with the user account that experiences this issue
8. Double click on the exported registry key you created in step 5.
9. Click [Yes] when asked if you are sure to add the information, then click
[OK] for the "successfully imported" message.
Registry keys that should exist in the "User Shell Folders" key.
The list below has the format "Key Name - Value Data". The type for all keys
is "Expandable String Value" (REG_EXPAND_SZ).
* AppData - %USERPROFILE%\Application Data
* Cache - %USERPROFILE%\Local Settings\Temporary Internet Files
* Cookies - %USERPROFILE%\Cookies
* Desktop - %USERPROFILE%\Desktop
* Favorites - %USERPROFILE%\Favorites
* History - %USERPROFILE%\Local Settings\History
* Local AppData - %USERPROFILE%\Local Settings\Application Data
* Local Settings - %USERPROFILE%\Local Settings
* My Pictures - %USERPROFILE%\My Documents\My Pictures
* NetHood - %USERPROFILE%\NetHood
* Personal - %USERPROFILE%\My Documents\
* PrintHood - %USERPROFILE%\PrintHood
* Programs - %USERPROFILE%\Start Menu\Programs
* SendTo - %USERPROFILE%\SendTo
* Start Menu - %USERPROFILE%\Start Menu
* Startup - %USERPROFILE%\Start Menu\Programs\Startup
* Templates - %USERPROFILE%\Templates
MORE INFORMATION
The "User Shell Folder" is a subkey of the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
registry. Entries in this subkey can also appear in the "Shell Folders"
subkey and in both HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER. The entries that
appear in user User Shell Folders take precedence over those in Shell
Folders. The entries that appear in HKEY_CURRENT_USER take precedence over
those in HKEY_LOCAL_MACHINE.
--
Thanks
JeePee
justnow
> This solution is just avoiding the problem when there needs to be a
> logical solution. This is why I do not feel this is a solution.
Certainly this is not avoiding the problem:
http://support.microsoft.com/kb/290684/en-us
--
Brian Tillman [MVP-Outlook]