Can't send mail: error 0x80042109

Ingo Stiller

unread,

Apr 7, 2008, 3:28:19 PM4/7/08

to

Hi Freaks

For a few weeks, I couldn't send emails :-(
The error message is "Error 80042109 Outlook is unable to connect to
your
outgoing SMTP server"

So I did ask GMX, G-DATA, my internet provider, ... but no one can
tell what's going on.
GMX told me to switch of the (Window) firewall, no result.

Then I start the (windows) firewall logfile and got this:
-------------------------------------------------------------------------------------
2008-04-07 20:57:24 OPEN TCP 192.168.1.33 208.50.223.240 3187 80 - - -
- - - - - -
2008-04-07 20:57:24 CLOSE TCP 192.168.1.33 208.50.223.240 3187 80 - -
- - - - - - -
2008-04-07 20:57:34 OPEN TCP 192.168.1.33 213.165.64.21 3188 587 - - -
- - - - - -
2008-04-07 20:57:34 CLOSE TCP 192.168.1.33 213.165.64.21 3188 587 - -
- - - - - - -
2008-04-07 20:57:34 OPEN TCP 192.168.1.33 213.165.64.21 3188 587 - - -
- - - - - -
2008-04-07 20:57:34 OPEN TCP 192.168.1.33 213.165.64.22 3190 110 - - -
- - - - - -
2008-04-07 20:57:34 CLOSE TCP 192.168.1.33 213.165.64.21 3188 587 - -
- - - - - - -
2008-04-07 20:57:34 DROP TCP 213.165.64.21 192.168.1.33 587 3188 40 A
3429721974 3955125903 5840 - - - RECEIVE
2008-04-07 20:57:37 DROP TCP 213.165.64.21 192.168.1.33 587 3188 48 SA
3429721973 3955125903 5840 - - - RECEIVE
2008-04-07 20:57:43 DROP TCP 213.165.64.21 192.168.1.33 587 3188 48 SA
3429721973 3955125903 5840 - - - RECEIVE
2008-04-07 20:57:54 OPEN TCP 192.168.1.33 208.50.223.240 3191 80 - - -
- - - - - -
2008-04-07 20:57:54 CLOSE TCP 192.168.1.33 208.50.223.240 3191 80 - -
- - - - - - -
2008-04-07 20:57:55 DROP TCP 213.165.64.21 192.168.1.33 587 3188 48 SA
3429721973 3955125903 5840 - - - RECEIVE
2008-04-07 20:58:19 DROP TCP 213.165.64.21 192.168.1.33 587 3188 48 SA
3429721973 3955125903 5840 - - - RECEIVE
2008-04-07 20:58:24 OPEN TCP 192.168.1.33 208.50.223.240 3192 80 - - -
- - - - - -
2008-04-07 20:58:25 CLOSE TCP 192.168.1.33 208.50.223.240 3192 80 - -
- - - - - - -
2008-04-07 20:58:26 OPEN TCP 192.168.1.33 213.165.64.22 3194 110 - - -
- - - - - -
2008-04-07 20:58:26 OPEN TCP 192.168.1.33 213.165.64.21 3195 587 - - -
- - - - - -
2008-04-07 20:58:26 CLOSE TCP 192.168.1.33 213.165.64.21 3195 587 - -
- - - - - - -
2008-04-07 20:58:28 CLOSE TCP 192.168.1.33 213.165.64.22 3194 110 - -
- - - - - - -
-------------------------------------------------------------------------------------

Aha, there are DROPs
Try to open the port 587: no connection at all

Does anyone do have any idea what's going on?
btw: I did try Thunderbird: Same problem

regards
Ingo

Brian Tillman

unread,

Apr 7, 2008, 4:32:20 PM4/7/08

to

Ingo Stiller <i2st...@gmx.de> wrote:

> For a few weeks, I couldn't send emails :-(
> The error message is "Error 80042109 Outlook is unable to connect to
> your
> outgoing SMTP server"
>
> So I did ask GMX, G-DATA, my internet provider, ... but no one can
> tell what's going on.
> GMX told me to switch of the (Window) firewall, no result.

Clearly you have a network issue, not an Outlook one. Ask in a networking
grop for the version of Windows you're using.
--
Brian Tillman [MVP-Outlook]

Ingo Stiller

unread,

Apr 7, 2008, 4:58:12 PM4/7/08

to

On 7 Apr., 22:32, "Brian Tillman" <tillman1...@yahoo.com> wrote:

ThanX anyway :-)
Ingo

paul o@discussions.microsoft.com a paul o

unread,

Apr 7, 2008, 7:25:04 PM4/7/08

to

I'm having the same issue. I have contacted my ISP provider who says
everything checked out OK, my computer mfg. who said everything checks out OK
and McAfee who said everything checks out OK. They all suggest that it is a
Outlook 2007 problem. Please help.

Brian Tillman

unread,

Apr 8, 2008, 11:14:40 AM4/8/08

to

a paul o <a paul o...@discussions.microsoft.com> wrote:

> I'm having the same issue. I have contacted my ISP provider who says
> everything checked out OK, my computer mfg. who said everything
> checks out OK and McAfee who said everything checks out OK. They all
> suggest that it is a Outlook 2007 problem. Please help.

Can't be the same issue. The OP said that the problem happens with
Thunderbird as well and that he's seeing network packet drops. Start your
own thread and give all the symptoms you see, including your Outlook version
and account type as well.
--
Brian Tillman [MVP-Outlook]

Ingo Stiller

unread,

Apr 8, 2008, 3:14:41 PM4/8/08

to

Hi Brian

All of them I did asked also mean, that it is a Outlook problem :-)
Then I did my one investigation and found the DROPs.

Now I'm looking for a newsgroup which could help.
On "microsoft.public.windowsxp" no one did answer, so I have to ask
another group.

Ingo

Brian Tillman

unread,

Apr 8, 2008, 3:34:56 PM4/8/08

to

Ingo Stiller <i2st...@gmx.de> wrote:

> Now I'm looking for a newsgroup which could help.
> On "microsoft.public.windowsxp" no one did answer, so I have to ask
> another group.

Possibly microsoft.public.windowsxp.network_web
--
Brian Tillman [MVP-Outlook]