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Re: exporting contacts

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Brian Tillman

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Mar 4, 2008, 6:34:41 PM3/4/08
to
austinbat <aust...@discussions.microsoft.com> wrote:

> I have Vista Home and Outlook 2007 on a new computer. I can't
> export my contacts when I use the import/export function in the file
> menu. I create a csv (windows) file but I get an error message
> midway through the creation of the csv file saying that there is a
> problem with my IMAP and to retry later. I tried other export file
> forms, rebooted the computer, etc but still get the the same message.
> I have done this before with Outlook Express with no problems. Any
> suggestions?

Why do you think Outlook Express's behavior would have any bearing on how
Outlook behaves?

Since IMAP servers cannot contain contacts folders, I don't see how your
account type could be affecting the issue or why you'd get a message about
the IMAP server when trying to export contacts. Why are you trying to
export the contacts? What is the goal?
--
Brian Tillman [MVP-Outlook]

austinbat

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Mar 4, 2008, 7:32:00 PM3/4/08
to

"Brian Tillman" wrote:

> Brian,

The message is that there is a MAPI error 08X0040600 and that I can't
import/export, try again later. This happens about halfway through the
exporting process. The file that is created is about half the size of the
original. My reference to Express was that I had no problem before with this
simple procedure. I want to create the file so that I can put my contacts
into my Google account.

Thanks.

austinbat

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Mar 4, 2008, 7:37:01 PM3/4/08
to

"Brian Tillman" wrote:

> Brian,
The message is that an error occurred while importing/exporting error
0X80040600 and that it had to stop, try again later. About 1/2 of the file
is in csv format, which corresponds to when the error message appears. I'm
trying to create this file so that I can import my contacts into Google
account. The reference to Express is that I have done this before with
Express with no problems.
Thanks.

Brian Tillman

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Mar 5, 2008, 8:05:09 AM3/5/08
to
austinbat <aust...@discussions.microsoft.com> wrote:

> The message is that there is a MAPI error 08X0040600

Oh. A typo. You wrote "IMAP" when you meant to write "MAPI".

> and that I can't import/export, try again later.

Have you tried Help>Office Diagnostics? Have you tried the Inbox Repair
Tool?

> The reference to Express is that I have done this before with
> Express with no problems.

But since Outlook Express doesn't have anything to do with Outlook, it's not
germane.
--
Brian Tillman [MVP-Outlook]

Karl Timmermans

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Mar 5, 2008, 3:09:11 PM3/5/08
to
Error 0x80040600 (if that's the correct code) indicates a corrupt store -
ergo - the PST file you are exporting from has a problem.

If this is the case, the first order of business would be to fix your PST
file by running ScanPST on the PST file. (Since you say this is a new
computer - is it correct to assume that the PST file being used in this case
was created by Outlook '2007 or was it migrated from a previous version of
Outlook?. If you migrated from a previous Outlook version - how was the data
originally populated?)

This is also a very good example of why it is extremely important to provide
"exact" information (particularly complete error messages) and not something
paraphrased when posting a problem resulting in getting an answer/possible
solution will be a whole lot faster.

Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com


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