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Error 1402 when trying to install Office sp2

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Charlie

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Jan 1, 2010, 2:12:01 PM1/1/10
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I get an error 1402 setup cannot open
HKEY_local_machine\software\microsoft\windows\currentversion\Run\optionalcomponets\MSFS
when trying to install Office Service Pack 2. Tried reinstalling and
repairing software. I get the same error when trying to do this. What do I
need to do?

Peter Foldes

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Jan 1, 2010, 2:22:25 PM1/1/10
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Charlie

See the following
http://support.microsoft.com/kb/838687/en-us


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Charlie" <Cha...@discussions.microsoft.com> wrote in message
news:6C9F8E2A-4397-436A...@microsoft.com...

Charlie

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Jan 1, 2010, 8:31:01 PM1/1/10
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After posting here I kept searching the Web and found a place where the fix
was to check for permissions by right-clicking MSFS. Turns out there were no
permissions. In the fix, it was stated to list Everyone, so that is what I
did. Tried to install again and this time the same error code, but IMAIL was
listed as the problem. So, I did the same thing in that folder as well as
the MAPI folder. These are all under
HKEY_local_machine\software\microsoft\windows\currentversion\Run\optionalcomponets\.
Then installed Office sp2 without any problems. I guess, somehow the
permissions got removed. Thanks for the reply to my question.

"Peter Foldes" wrote:

> .
>

linda caplinger

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Dec 19, 2010, 10:19:48 AM12/19/10
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Charlie,

Thank you for posting this. (I actually created an account just to reply to you!).

I was trying to upgrade my MS Office 2003 and MS One Note 2003 to SP3 and changing my permissions to "everyone" was the solution.

I also received a 1402 error as you described.

Once I changed the permissions to "everyone" I was able to proceed with my upgrade to SP3 immediately.

Unfortunately none of the solutions posted by MS worked (are we surprised though? :-)

Thanks again!
Linda C.

> On Friday, January 01, 2010 2:12 PM Charlie wrote:

> I get an error 1402 setup cannot open
> HKEY_local_machine\software\microsoft\windows\currentversion\Run\optionalcomponets\MSFS
> when trying to install Office Service Pack 2. Tried reinstalling and
> repairing software. I get the same error when trying to do this. What do I
> need to do?


>> On Friday, January 01, 2010 2:22 PM Peter Foldes wrote:

>> Charlie
>>
>> See the following
>> http://support.microsoft.com/kb/838687/en-us
>>
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.


>>> On Friday, January 01, 2010 8:31 PM Charlie wrote:

>>> After posting here I kept searching the Web and found a place where the fix
>>> was to check for permissions by right-clicking MSFS. Turns out there were no
>>> permissions. In the fix, it was stated to list Everyone, so that is what I
>>> did. Tried to install again and this time the same error code, but IMAIL was
>>> listed as the problem. So, I did the same thing in that folder as well as
>>> the MAPI folder. These are all under
>>> HKEY_local_machine\software\microsoft\windows\currentversion\Run\optionalcomponets\.
>>> Then installed Office sp2 without any problems. I guess, somehow the
>>> permissions got removed. Thanks for the reply to my question.
>>>
>>> "Peter Foldes" wrote:


>>>> On Monday, June 28, 2010 5:13 PM Franco Bolzoni wrote:

>>>> Hi, the post helped me to solve the problem. I wanted to clarify that everything started after a run of the Windows installer cleanup utility, which was run without further cares, so be careful.
>>>>
>>>> thanks!!


>>>> Submitted via EggHeadCafe
>>>> Microsoft SQL Server Developer For Beginners
>>>> http://www.eggheadcafe.com/training-topic-area/SQL-Server-Developer/5/SQL-Server.aspx

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