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I find that the scroll wheel of my mouse is not working in office

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paul

unread,
Feb 3, 2007, 1:43:01 AM2/3/07
to
After installing office 2007, i find that the scroll wheel function on my
mouse is not working in office 2007. However it is still working outside the
office application. Why is this?

Stevo

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Feb 4, 2007, 6:06:39 AM2/4/07
to
Are you sure it isn't doing anything (something that it wouldn't
normally be scrolling through)? You might be scrolling through a
dropdown box (or the tabs for that matter). If your mouse really
isn't scrolling anything, see if you can get a driver update. What
kind of mouse are you using?

Stevo

GB DC

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Feb 10, 2007, 8:26:00 PM2/10/07
to
I am experiencing the same problem. The scrollwheel functions fine in all
other programs. It also functions in Office 2007 in scroll bar areas and in
pop-up help windows, but does not function in the main window of Outlook,
Word, or Excel.

I am using an HP USB Mouse (P2355AA) which is plug-and-play. I have looked
for driver updates at HP, but the search returns no results.

I checked the wheel settings, and it is set to "Universal Scrolling."

The mouse worked fine in Office 2003.

Any assistance/advice you might be able to give would be appreciated.

GB DC

Keith

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Feb 13, 2007, 9:20:29 AM2/13/07
to
My users are having the same issue, using a IBM / Lenovo optical
mouse. Works fine in Office 2003.

On Feb 10, 8:26 pm, GB DC <G...@discussions.microsoft.com> wrote:
> I am experiencing the same problem. The scrollwheel functions fine in all

> other programs. It also functions in Office 2007 inscrollbar areas and in


> pop-up help windows, but does not function in the main window ofOutlook,
> Word, or Excel.
>

> I am using an HP USBMouse(P2355AA) which is plug-and-play. I have looked


> for driver updates at HP, but the search returns no results.
>
> I checked the wheel settings, and it is set to "Universal Scrolling."
>

> Themouseworked fine in Office 2003.


>
> Any assistance/advice you might be able to give would be appreciated.
>
> GB DC
>
>
>
> "Stevo" wrote:
> > Are you sure it isn't doing anything (something that it wouldn't
> > normally be scrolling through)? You might be scrolling through a
> > dropdown box (or the tabs for that matter). If yourmousereally
> > isn't scrolling anything, see if you can get a driver update. What
> > kind ofmouseare you using?
>

> > Stevo- Hide quoted text -
>
> - Show quoted text -


eyc908

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Feb 28, 2007, 12:00:10 AM2/28/07
to
I'm experiencing the same thing on my Thinkpad/Lenovo touchpad scroll and
nipple/joystick scroll. However, my Logitech mouse scroll works fine on the
main screen of Word, so my assumption is that it is my touchpad/nipple
drivers?

Mystery!

unread,
Mar 13, 2007, 10:31:13 AM3/13/07
to
My colleage and I have both upgraded to MS Office 2007.
I am using the original computer I had whereas my colleage got a new system
all together.

He can not scroll in MS documents unless his mouse is over the scroll bar,
or using the up and down buttons ( 5 button optical mouse from Dell) but can
scroll in all other applications with no problems. He hooked up an old mouse
and there are no problems!

I took his 5 button mouse and I have no problem scrolling in MS Office
2007!!!!!!

This is mind boggling.... It's not the mouse, not MS Office.... Please
help.... at This point I just want to solve this mystery!!!!

r1...@pacbell.net

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Mar 13, 2007, 12:21:40 PM3/13/07
to
I also have the same issue. I've setup a dual boot system with my old
XP install and a new Vista install with Office 2007. The scroll wheel
function works just fine with everything in XP and IE7 in Vista with
all the same hardware and mouse driver. Outlook 2007 and Word will
scroll when the mouse is over the scroll bar only and not at all in
Excel. :(

On Mar 13, 7:31 am, Mystery! <Myste...@discussions.microsoft.com>
wrote:


> My colleage and I have both upgraded to MS Office 2007.
> I am using the original computer I had whereas my colleage got a new system
> all together.
>

> He can not scroll in MS documents unless hismouseis over the scroll bar,
> or using the up and down buttons ( 5 button opticalmousefrom Dell) but can


> scroll in all other applications with no problems. He hooked up an oldmouse
> and there are no problems!
>

> I took his 5 buttonmouseand I have no problem scrolling in MS Office
> 2007!!!!!!
>
> This is mind boggling.... It's not themouse, not MS Office.... Please


> help.... at This point I just want to solve this mystery!!!!
>
>
>
> "Keith" wrote:
> > My users are having the same issue, using a IBM / Lenovo optical
> >mouse. Works fine in Office 2003.
>
> > On Feb 10, 8:26 pm, GB DC <G...@discussions.microsoft.com> wrote:
> > > I am experiencing the same problem. The scrollwheel functions fine in all
> > > other programs. It also functions in Office 2007 inscrollbar areas and in
> > > pop-up help windows, but does not function in the main window ofOutlook,
> > > Word, or Excel.
>
> > > I am using an HP USBMouse(P2355AA) which is plug-and-play. I have looked
> > > for driver updates at HP, but the search returns no results.
>

> > > I checked thewheelsettings, and it is set to "Universal Scrolling."


>
> > > Themouseworked fine in Office 2003.
>
> > > Any assistance/advice you might be able to give would be appreciated.
>
> > > GB DC
>
> > > "Stevo" wrote:
> > > > Are you sure it isn't doing anything (something that it wouldn't
> > > > normally be scrolling through)? You might be scrolling through a
> > > > dropdown box (or the tabs for that matter). If yourmousereally
> > > > isn't scrolling anything, see if you can get a driver update. What
> > > > kind ofmouseare you using?
>
> > > > Stevo- Hide quoted text -
>

> > > - Show quoted text -- Hide quoted text -

r1...@pacbell.net

unread,
Mar 15, 2007, 5:05:59 PM3/15/07
to
On Mar 13, 9:21 am, r...@pacbell.net wrote:
> I also have the same issue. I've setup a dual boot system with my old
> XP install and a new Vista install withOffice2007. The scrollwheel
> function works just fine with everything in XP and IE7 in Vista with
> all the same hardware andmousedriver. Outlook 2007 and Word will
> scroll when themouseis over the scroll bar only andnotat all in

> Excel. :(
>
> On Mar 13, 7:31 am, Mystery! <Myste...@discussions.microsoft.com>
> wrote:
>
>
>
> > My colleage and I have both upgraded to MSOffice2007.
> > I am using the original computer I had whereas my colleage got a new system
> > all together.
>
> > He cannotscroll in MS documents unless hismouseis over the scroll bar,

> > or using the up and down buttons ( 5 button opticalmousefrom Dell) but can
> > scroll in all other applications with no problems. He hooked up an oldmouse
> > and there are no problems!
>
> > I took his 5 buttonmouseand I have no problem scrolling in MSOffice
> > 2007!!!!!!
>
> > This is mind boggling.... It'snotthemouse,notMSOffice.... Please

> > help.... at This point I just want to solve this mystery!!!!
>
> > "Keith" wrote:
> > > My users are having the same issue, using a IBM / Lenovo optical
> > >mouse. Works fine inOffice2003.
>
> > > On Feb 10, 8:26 pm, GB DC <G...@discussions.microsoft.com> wrote:
> > > > I am experiencing the same problem. The scrollwheel functions fine in all
> > > > other programs. It also functions inOffice2007 inscrollbar areas and in
> > > > pop-up help windows, but doesnotfunction in the main window ofOutlook,

> > > > Word, or Excel.
>
> > > > I am using an HP USBMouse(P2355AA) which is plug-and-play. I have looked
> > > > for driver updates at HP, but the search returns no results.
>
> > > > I checked thewheelsettings, and it is set to "Universal Scrolling."
>
> > > > Themouseworked fine inOffice2003.
>
> > > > Any assistance/advice you might be able to give would be appreciated.
>
> > > > GB DC
>
> > > > "Stevo" wrote:
> > > > > Are you sure it isn't doing anything (something that it wouldn't
> > > > > normally be scrolling through)? You might be scrolling through a
> > > > > dropdown box (or the tabs for that matter). If yourmousereally
> > > > > isn't scrolling anything, see if you can get a driver update. What
> > > > > kind ofmouseare you using?
>
> > > > > Stevo- Hide quoted text -
>
> > > > - Show quoted text -- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

Anyone? Help, it's a real drag not being able to you the wheel. :(

jjsevilla

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Mar 28, 2007, 5:06:24 PM3/28/07
to

This was an annoyance when we upgraded to Office 2007, but alas, a
workaround was found. I have an IBM workstation, IBM USB mouse and
Lenovo Mouse Suite installed. It should apply to others as well
(someone already mentioned above about "Universal Scrolling" and they
had an HP USB mouse):
In my wheel properties under mouse settings in Control Panel, I have an
"Exceptions" option for Universal Scrolling and in there I added the
Excel.exe application path, and what-do-you-know... I can scroll!


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rwright142

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Apr 9, 2007, 12:40:44 PM4/9/07
to

Here's one for you... ONLY in Word 2007, mouse does not work in the body
of the letter! Menus, Excel, other applications are ok. This is on a new
Vista laptop. USB mouse, or built-in mouse - same problem. I cannot
highlight words, or right-click to spellcheck, etc.

Word 2003 on same laptop is ok. It was reinstalled after 2007 failed.


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Bob Buckland ?:-) At Beautiful Downtown

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Apr 10, 2007, 10:58:22 AM4/10/07
to
Hi R.,

There are some add-ins (Laserfiche and Flashpaper among them) that have caused odd behavior with the Mouse in Word 2007, along with
a few reports of specific, brand specific mouse 'control' program features that can show behavior like this.

If you hold down the ctrl key when starting Word do you get the same behavior?

posted from MS's news://msnews.microsoft.com/microsoft.public.office.misc
=============
<<"rwright142" <rwright1...@DoNotSpam.com> wrote in message news:rwright1...@DoNotSpam.com...

Here's one for you... ONLY in Word 2007, mouse does not work in the body
of the letter! Menus, Excel, other applications are ok. This is on a new
Vista laptop. USB mouse, or built-in mouse - same problem. I cannot
highlight words, or right-click to spellcheck, etc.

Word 2003 on same laptop is ok. It was reinstalled after 2007 failed.


--
rwright142>>

--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


rwright142

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Apr 10, 2007, 1:38:52 PM4/10/07
to

No add-ins added in ;), this is a new, fresh install. I'll check to see
if the [ctrl] key suggestion works, but I won't have the laptop much
longer so I may not get to test it. My boss (yeah of course it's his
laptop) said he will just have to remove then reinstall Office 2007...

Tanquen

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Apr 20, 2007, 11:20:52 AM4/20/07
to

jjsevilla;2705833 Wrote:
> This was an annoyance when we upgraded to Office 2007, but alas, a
> workaround was found. I have an IBM workstation, IBM USB mouse and
> Lenovo Mouse Suite installed. It should apply to others as well
> (someone already mentioned above about "Universal Scrolling" and they
> had an HP USB mouse):
> In my wheel properties under mouse settings in Control Panel, I have an
> "Exceptions" option for Universal Scrolling and in there I added the
> Excel.exe application path, and what-do-you-know... I can scroll!

I do not have this setting in Vista.


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asiya

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Dec 5, 2007, 3:59:43 AM12/5/07
to

Hi !

This issue is with office 2007 and some times internet explorer 7 as
well
if u have mouse suite software installed on your computer, just go to
add/remove programs in contro panel and uninstall that software

that solved my problem

try it


asiya


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Tanquen

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Dec 5, 2007, 10:52:19 AM12/5/07
to

A Dell mouse drive update fixed this some time ago.


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elles

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Dec 2, 2008, 10:12:44 AM12/2/08
to

I replaced my mouse with an optical mouse and it works fine. I initially
had an older IBM mouse and replaced it with an HP optical mouse. Hope
this helps.


--
elles

malgenio77

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Jan 28, 2009, 10:32:02 PM1/28/09
to

asiya;817461 Wrote:
> Hi !
>
> This issue is with office 2007 and some times internet explorer 7 as
> well
> if u have mouse suite software installed on your computer, just go to
> add/remove programs in contro panel and uninstall that software
>
> that solved my problem
>
> try it
>
>
> asiya
>
>

This worked for me!!! I just registered to tell you thank you! this has
been driving me crazy... I tried everything! THANK YOU!!!!
:smile::smile::smile::smile::smile::smile:


--
malgenio77

makario08

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Mar 3, 2009, 8:25:19 PM3/3/09
to

hi guys you can do these simple steps

1. Go to CONTROL PANEL -> MOUSE PROPERTIES

2. Then go to the WHEEL TAB - EXCEPTION

3. Then ADD the programs that scroll wheel don't work
in my case= MICROSOFT EXCEL 2007

4. Click APPLY then OK,


+-------------------------------------------------------------------+
|Filename: exception.jpg |
|Download: http://forums.techarena.in/attachment.php?attachmentid=7695|
+-------------------------------------------------------------------+

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abduls16

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Mar 18, 2009, 1:07:18 PM3/18/09
to

Thank you very much, the above solution solved the problem I was having
with Excel 2007.

However, I had to have IBM USB mouse and Lenovo Mouse Suite installed
for my computer.

Regards,
-abduls16


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phil80

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Feb 8, 2010, 2:18:21 PM2/8/10
to

The scroll on my Microsoft Arc mouse works in every program apart from
Excel 2007, however I have been unable to locate the 'Exceptions' button
on my 'Wheel tab' in 'Control Panel' (Vista) to add Excel as an
exception.

Is there another way to fix this problem if I have no exceptions
option? My Touchpad scroll seems to work most of the time in Excel, so I
can't understand why the mouse won't.

I work in finance, so use Excel constantly. This is becoming a major
irritation!

Thanks


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boynton63

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Apr 9, 2010, 11:49:53 AM4/9/10
to

My mouse scroll button just stopped working with Word 2007, too. It
would zoom in and out on a document, and I couldn't click on anything.

Turned out that I had apparently hit the Ctrl key accidentally, which
reset my mouse. Hitting the Ctrl key again brought everything back to
normal and I can scroll and click again.

I don't know if this will work for everybody, but it worked for me.


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wa7e...@gmail.com

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Oct 20, 2013, 2:45:47 PM10/20/13
to
from mouse properties under wheel tab you can add exceptions

mkhande...@gmail.com

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Oct 12, 2017, 5:02:11 AM10/12/17
to
Check if there any mouse driver is installed, kindly remove this.

There is no special settings of ms office for mouse scroll.
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