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unable to rebuild entourage database ( Error corruption opening database [-39])

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ijo...@officeformac.com

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Apr 23, 2010, 4:42:10 AM4/23/10
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Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop Me at Mac osx 10.5.8 Intel 2.66 4GB
Office 12.0.1

I was just working fine with my entourage last 2 days ago but the next day i found the message Entourage database failed to open
I tried all what i can do the microsoft 6 Steps as well and moving data to another mac
But Still the same problem is
Error Corruption Opening Database [-39""]
can any one tell me that what i can do
Microsoft saying that there are some other third party tool for repair
Its a very big issue for me

Thanks in Advance

Diane Ross

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Apr 23, 2010, 7:22:08 PM4/23/10
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On 4/23/10 1:42 AM, ijo...@officeformac.com wrote:
> Error Corruption Opening Database [-39""]

Move the 'Microsoft' folder out of your local preferences folder and try
again. If this fails, end of file means the file is too corrupted to
rebuild or you do not have enough disk space.

Your User’s Library/Preferences/Microsoft

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_exceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>

EmailChemy often can export messages from a damaged database.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>

ijo...@officeformac.com

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Apr 24, 2010, 1:48:35 AM4/24/10
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Hardware: Mac 2.66 Intel
Software: Entourage 2008 12.0.0
OSX: 10.5.8

Error Message: An error occurred while attempting to rebuild your
database

Database Size: 4.26gb

Date: 21/9/2010

I was just working fine with mac a power failure i restart the mac
after that Entourage crashed
I got the following error message: "Entourage cannot access your data.
To attempt to fix the problem, rebuild your database."

I have subsequently attempted to rebuild my database several times and
each time I get the error message " An error occurred while attempting
to rebuild your database" > I have tried various workarounds that
others have tried microsoft 6 steps (googled the issue) and am still
unable to fix the issue.

When I use the Microsoft Database Utility, I am able to get through
steps 1, 2, and 3 successfully and then I get about 3/4 of the way
through step 4 when I get the error " An error occurred while
attempting to rebuild your database" and the only option available to
me is to choose Done.

Like most others, this database is very significant to me and I need
to find a workaround - any assistance would be greatly appreciated and
welcomed.

Thank you, in advance.

Diane Ross

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Apr 24, 2010, 3:58:28 PM4/24/10
to
On 4/23/10 10:48 PM, in article 59bb7...@webcrossing.JaKIaxP2ac0, "ijo...@officeformac.com" <ijo...@officeformac.com> wrote:

Software: Entourage 2008 12.0.0

If you upgrade to 12.2.4, Entourage might be able to rebuild. You also need enough free disk space to do the rebuild.
Rebuilding a damaged database that exceeded size limit.

<http://tinyurl.com/4s6qv3>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

Axel Culver

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Dec 13, 2010, 11:48:26 PM12/13/10
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Hi ijoyy,

The third party tool that is available in the market is Stellar Phoenix Entourage Repair software that extensively scans the damaged or corrupt entourage database and rebuild it effectively.

You can find it here: http://www.entourage-repair.com/

Thanks


> On Friday, April 23, 2010 4:42 AM ijoyy wrote:

> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: Intel
> Email Client: pop
>

> Me at Mac osx 10.5.8 Intel 2.66 4GB <br>
> Office 12.0.1 <br><br>I was just working fine with my entourage last 2 days ago but the next day i found the message Entourage database failed to open <br>
> I tried all what i can do the microsoft 6 Steps as well and moving data to another mac <br>
> But Still the same problem is <br>
> Error Corruption Opening Database [-39&quot;&quot;] <br>
> can any one tell me that what i can do <br>
> Microsoft saying that there are some other third party tool for repair <br>
> Its a very big issue for me <br><br>Thanks in Advance


>> On Friday, April 23, 2010 7:22 PM Diane Ross wrote:

>> Move the 'Microsoft' folder out of your local preferences folder and try
>> again. If this fails, end of file means the file is too corrupted to
>> rebuild or you do not have enough disk space.
>>

>> Your User?s Library/Preferences/Microsoft


>>
>> Rebuilding a damaged database that exceeded size limit
>>
>> <http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_exceeded_size_limit.html>
>>
>> In case the above link does not work:
>>
>> <http://tinyurl.com/4s6qv3>
>>
>> EmailChemy often can export messages from a damaged database.
>>

>> --
>> Diane Ross, Microsoft Mac MVP
>> Entourage Help Page <http://www.entourage.mvps.org/>
>> Entourage Help Blog <http://blog.entourage.mvps.org/>

>> Follow us on twitter <https://twitter.com/entouragehelp>


>>> On Saturday, April 24, 2010 1:48 AM ijoyy wrote:

>>> Hardware: Mac 2.66 Intel <br>
>>> Software: Entourage 2008 12.0.0 <br>
>>> OSX: 10.5.8 <br><br>Error Message: An error occurred while attempting to rebuild your <br>
>>> database <br><br>Database Size: 4.26gb <br><br>Date: 21/9/2010 <br><br>I was just working fine with mac a power failure i restart the mac <br>
>>> after that Entourage crashed <br>
>>> I got the following error message: &quot;Entourage cannot access your data. <br>
>>> To attempt to fix the problem, rebuild your database.&quot; <br><br>I have subsequently attempted to rebuild my database several times and <br>
>>> each time I get the error message &quot; An error occurred while attempting <br>
>>> to rebuild your database&quot; > I have tried various workarounds that <br>
>>> others have tried microsoft 6 steps (googled the issue) and am still <br>
>>> unable to fix the issue. <br><br>When I use the Microsoft Database Utility, I am able to get through <br>
>>> steps 1, 2, and 3 successfully and then I get about 3/4 of the way <br>
>>> through step 4 when I get the error &quot; An error occurred while <br>
>>> attempting to rebuild your database&quot; and the only option available to <br>
>>> me is to choose Done. <br><br>Like most others, this database is very significant to me and I need <br>
>>> to find a workaround - any assistance would be greatly appreciated and <br>
>>> welcomed. <br><br>Thank you, in advance.


>>>> On Saturday, April 24, 2010 3:58 PM Diane Ross wrote:

>>>> this format, some or all of this message may not be legible.
>>>>
>>>> --B_3354958710_23488538
>>>> Content-type: text/plain;
>>>> charset="US-ASCII"
>>>> Content-transfer-encoding: 7bit


>>>>
>>>> On 4/23/10 10:48 PM, in article 59bb7...@webcrossing.JaKIaxP2ac0,
>>>>
>>>>

>>>> If you upgrade to 12.2.4, Entourage might be able to rebuild. You also need
>>>> enough free disk space to do the rebuild.
>>>> Rebuilding a damaged database that exceeded size limit.
>>>>
>>>> <http://tinyurl.com/4s6qv3>
>>>> --
>>>> Diane Ross, Microsoft Mac MVP
>>>> Entourage Help Page <http://www.entourage.mvps.org/>
>>>> Entourage Help Blog <http://blog.entourage.mvps.org/>
>>>> YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
>>>> Twitter: follow <http://twitter.com/entouragehelp>
>>>>
>>>>

>>>> --B_3354958710_23488538
>>>> Content-type: text/html;
>>>> charset="US-ASCII"
>>>> Content-transfer-encoding: quoted-printable
>>>>
>>>> <HTML>
>>>> <HEAD>
>>>> <TITLE>Re: unable to rebuild entourage database ( Error corruption opening =
>>>> database [-39])</TITLE>
>>>> </HEAD>
>>>> <BODY>
>>>> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:11pt'>On 4/23=
>>>> /10 10:48 PM, in article <a href=3D"59bb7...@webcrossing.JaKIaxP2ac0">59bb75=
>>>> 5e...@webcrossing.JaKIaxP2ac0</a>, &quot;<a href=3D"ijo...@officeformac.com">ij=
>>>> oy...@officeformac.com</a>&quot; &lt;<a href=3D"ijo...@officeformac.com">ijoyya=
>>>> <BR>
>>>> </SPAN></FONT><BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYL=
>>>> E=3D'font-size:11pt'>Software: Entourage 2008 12.0.0 <BR>
>>>> </SPAN></FONT></BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STY=
>>>> LE=3D'font-size:11pt'><BR>
>>>> If you upgrade to 12.2.4, Entourage might be able to rebuild. You also need=
>>>> enough free disk space to do the rebuild. <BR>
>>>> Rebuilding a damaged database that exceeded size limit.<BR>
>>>> <BR>
>>>> &lt;<a href=3D"http://tinyurl.com/4s6qv3">http://tinyurl.com/4s6qv3</a>&gt;<B=
>>>> R>
>>>> -- <BR>
>>>> Diane Ross, Microsoft Mac MVP<BR>
>>>> Entourage Help Page &nbsp;&nbsp;&lt;<a href=3D"http://">http://</a>www.entour=
>>>> age.mvps.org/&gt;<BR>
>>>> Entourage Help Blog &nbsp;&lt;<a href=3D"http://">http://</a>blog.entourage.m=
>>>> vps.org/&gt;<BR>
>>>> YouTalk &lt;<a href=3D"http://tinyurl.com/bzcrjy">http://tinyurl.com/bzcrjy</=
>>>> a>&gt; &lt;-- Entourage mailing list<BR>
>>>> Twitter: follow &lt;<a href=3D"http://twitter.com/entouragehelp">http://twitt=
>>>> er.com/entouragehelp</a>&gt;<BR>
>>>> </SPAN></FONT>
>>>> </BODY>
>>>> </HTML>
>>>>
>>>>
>>>> --B_3354958710_23488538--


>>>> Submitted via EggHeadCafe
>>>> C# In Depth Second Edition - An Interview with Jon Skeet
>>>> http://www.eggheadcafe.com/tutorials/aspnet/9961390d-2cc6-4a63-ab5e-dd8c1098e9f8/c-in-depth-second-edition--an-interview-with-jon-skeet.aspx

diane

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Dec 23, 2010, 9:37:41 PM12/23/10
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LOL, your favorite answer. Please tell users you are affiliated with
the product.

alvachri...@gmail.com

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Jul 31, 2014, 7:48:36 AM7/31/14
to
Hey,
I too faced this similar issue with my Entourage database. I was very disappointed when I got
"ERROR: Failed to open database [Head] ERROR: Corruption opening database [16003:""]"

and when I tried to fixed it got an another error

"Error Corruption Opening Database [-39""]

If is very disappointing when find your database inaccessible. I tried all the possible way to resolve this error and finally I got an post that help me to fix it. Now I am happy that I said good bye to this error. I sharing the post link with hope it will be helpful to you.

http://entourage.filerepairtool.net/blog/unable-rebuild-entourage-database-error-39

julial...@gmail.com

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Aug 8, 2014, 5:20:47 AM8/8/14
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The Error 39 comes when you have damaged identity of the database files and it becomes unable to rebuild the database. Then you need to Move the 'Microsoft' folder out of your local preferences folder and try again. If it fails, end of file means the file is too corrupted to rebuild or you do not have enough disk space.

Then you need to rebuild the damaged database that exceeded size limit. You can take help of the third party repair tool-Entourage Repair Tool to eliminate all the error related to Entourage database. It efficiently provides recovery feature for other error messages. It is really very great software and perform Entourage recovery within few minutes because this is built with all the advanced features and functionality and takes deep scanning process of entire hard drive or disk.

For More Information: http://entourage.filerepairtool.net/blog/unable-rebuild-entourage-database-error-39

london...@gmail.com

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Feb 16, 2015, 2:11:20 PM2/16/15
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consulting help needed: recovering Entourage database

(10 gig DB won't rebuild, Mac OS X v10.6.8, numerous DB on time machine that all say unable to rebuild, though they worked last week)

Diane Ross: can you help?

If yes, please contact me at:
jeffer (at) jeffer-london.com

and I will send you the details.
I am in Europe, but glad for remote help by skype.

Many thanks!
Jeffer

diane

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Feb 17, 2015, 2:38:23 PM2/17/15
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On Monday, February 16, 2015 at 11:11:20 AM UTC-8, london...@gmail.com wrote:
> consulting help needed: recovering Entourage database

Jeff, I will contact you.

To anyone reading this forum. It was replaced years ago by the Microsoft forums. This is the first time in ages I have even checked this page. All the Microsoft MVPs help users on Microsoft Answers.

Answers -Office for Mac

Getting Started: http://answers.microsoft.com/en-us/mac/forum/macstart
Word: http://answers.microsoft.com/en-us/mac/forum/macword
Excel: http://answers.microsoft.com/en-us/mac/forum/macexcel
PPT: http://answers.microsoft.com/en-us/mac/forum/macpowerpoint
Outlook: http://answers.microsoft.com/en-us/mac/forum/macoutlook
Entourage: http://answers.microsoft.com/en-us/mac/forum/macother

OneDrive (formerly SkyDrive): http://answers.microsoft.com/en-us/onedrive/forum?tab=QnA

davis.fed...@gmail.com

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Jul 23, 2016, 5:34:08 AM7/23/16
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In order to rebuild the entourage database, you have to quit all the applications. And then press the Alt key from the keyboard and start Entourage 2008. Continue to press the alt key till you see the Database Utility window. Then select the database and then click on rebuild database and then click on Continue. After that it will open the rebuilding main identify window and display its progress. After the process gets completed, you would get the message "Your database was successfully rebuilt." After that click on Ok. And then check whether the issue is resolved or not. If you still face the same problem then in that case, it can be fixed with the help of Entourage Database Repair Toll. Using this application, you can easily repair the corrupt entourage database. For more details visit:
http://entourage-repair-tool.puzl.com

jacka...@gmail.com

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Dec 21, 2017, 2:44:29 AM12/21/17
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In order to Rebuild Entourage 2008 Database, you can use inbuilt database utility of Microsoft Entourage to rebuild Entourage database and to solve the corruption issues.

Go through the following steps to rebuild entourage:

Step 1: Close all Office applications.

Step 2: Open Database Utility (Start Entourage while holding the OPTION key on the keyboard)

Step 3: Select the database that you want to rebuild (Database Utility window provides the option to select the database)

Step 4: Select Rebuild Database option and click on continue option to start the process of rebuilding.

Step 5: After completion of the rebuild process, a message "Your database was successfully rebuilt." will appear on the screen

Step 6: Click Done.

Step 7: Click Quit.

Source: http://entourage.filerepairtool.net/
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