Any help would be greatly appreciated!
> I recently set-up an exchange email account with Entourage but no
> matter what I do Entourage will not delete any of the emails. None of
> the keyboard shortcuts work or the delete option in the toolbar. I have
> to individually drag each message to the trash folder.
Can you provide more information about your setup?
What version of Entourage?
What version of Exchange Server?
Is this a private company's Exchange Server or a hosted Exchange Server?
Do you use a back-end server address or a front-end Outlook Web Access
(OWA) address to connect?
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
The email is running off of what appears to be Microsoft Exchange Server 2003. It is hosted by a university so I am not completely sure. (Their tech support is unable to help me with the matter)
It is connecting through "https://rpcmail.%%%%%.edu" so I'm not sure which method that is.
Hope this helps.
This sounds like you're essentially using a "hosted" Exchange account
because I assume you access your mail mainly off campus. Correct?
You should be able to log in to your account via Outlook Web Access
(OWA), which is webmail using the address you have. Does that allow you
to delete messages?
If you use Entourage's Switch Idnetity... feature found under the
Entourage menu and set up your account again (letting your messages
download again) do you still have the problem?