Hello. I get the following message when using the send/receive function of Entourage. All mail features were working fine earlier today. I've reviewed the other threads related to this but can't determine if the problem is on my computer/software or with comcast and the problem will fix itself.
Error -17099
Error 5.5.0 <vcxczvb> domain name required
Explanation:
Mail could not be sent
Account name: "____"
> I am experiencing exactly the same problem when I try to send a message.
See:
<http://www.entourage.mvps.org/error/page.html#error-17099>
> Error 5.5.0 <vcxczvb> domain name required
This sounds like a bad email address. Check the group. It could be a space
in the name, or it's just missing the info. If the address entry in the
group has the little blue-dressed man, then the entry is tied to the Address
Book. If it has a yellow "@" sign, then it is not. This might help track
down the bad address.
<http://www.entourage.mvps.org/faq_topic/address_book.html#ab4>
> Incoming is fine, although test messages have ended up in my spam folder. The
> outgoing problem is isolated to imap (AOL) mail.
Many spammers use your address as a trick to send you email. Set up this
rule so the mail you send yourself gets through.
I like the first example. I haven't met a spammer yet that uses Entourage
for a sending client.
Junk Mail where "From is Me"
<http://www.entourage.mvps.org/rules/example/rule012.html>
>Tried database utility and
> found no problems. POP mail OK. Any suggestions appreciated
Rebuilding your database hardly ever helps with Send & Receive problems.
--
Diane
The error "domain name required" sounds like the address is missing the "@"
or has a space preceding the "@". Those are certainly conditions I'd look
for.
--
Ed Kimball
explanation :
mail could not be sent
account "40374"
Error : - 17099
It's a good idea to start a new thread for a new problem. Although you got
the same error code as the previous user of this thread, you got a different
error message.
I would, however, check carefully all the addresses in the outgoing message,
to make sure that none were entered incorrectly.
--
Ed Kimball
Are you using your Comcast SMTP address when sending?
<http://www.entourage.mvps.org/error/number.html#error-17099>
In your other message:
> There is some problem in using groups with Entourage and Comcast. They won't
> support of course. My groups are less than 30 and they say I should be able to
> send to about 100. The addresses are perfect (no spaces, etc) because if I
> enter them one by one into the To: field they all go out as a bunch - just not
> when I enter the group name. I get the -17099 and a 5.5.0, but this is true
> with all the groups I try to send on Comcast.
Try this. Select Group. Sorting the group. Sorting will remove any blank
entries.
A Syntax error indicates that one of the email addresses may be malformed -
maybe a space in the wrong place, or a comma instead of a period.
>
> Also, I have to hit "send and receive" every time I want to receive - the
> messages don't come through automatically.
Do you have your schedules set?
--
Diane