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Outlook Web Access has encountered a Web browsing error

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Brian.Malerby

unread,
Aug 21, 2009, 1:44:02 PM8/21/09
to
In OWA when a user clicks on their Calendar IE looks like it is processing
the information but nothing is displayed and then IE hangs consuming CPU.
Some times an error message pops up stating, “Outlook Web Access has
encountered a Web browsing error” with a link to show the error report.
Clicking on “Show Report” will then hang IE like described before. By right
clicking and the calendar and select open in a new tab still causes the error
but IE does not hang and the report can be shown.

4 users have reported this issue, many users are not experiencing this, and
in the report the error message and url is the same for each…
errorMessage = 'divFH' is undefined
errorUrl =
https://webmail.interiorhealth.ca/owa/<UserName>@interiorhealth.ca/8.1.393.1/scripts/premium/cdayvw.js
(Where <UserName> is the email address of one of the users)

Environment details…
Exchange 2007 SP1 Rollup 9 on Windows Server 2003 64bit R2 SP 2
Server count… 2 Edge, 2 HT, 2 CAS, 3 Mailbox

Work around in place...
1) Users can go directly to that folder by appendin
"?cmd=contents&module=calendar" to their OWA URL
2) Or use OWA Light

Trouble shooting done so far...
rebuild calendar following the instructions in the forrum post
"http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/613c1bd7-da7b-4d8f-a01d-3e1bad2927d3"

An example of the rest of the error report is as follows…
Client Information
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0;
.NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; MS-RTC LM 8; .NET CLR
3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3;
OfficeLivePatch.0.0)
CPU Class: x86
Platform: Win32
System Language: en-us
User Language: en-ca
CookieEnabled: true
Mime Types:

Exception Details
-----------------
Date: Fri Aug 21 09:57:39 PDT 2009
Message: 'divFH' is undefined
Url:
https://webmail.interiorhealth.ca/owa/<UserName>@interiorhealth.ca/8.1.393.1/scripts/premium/cdayvw.js
Line: 1

Call Stack
----------
onWL()
tryWLd()
chkScrpts()
window.onload()


Dump Event
----------
recordset = null
type = error
fromElement = null
toElement = null
altLeft = false
keyCode = 0
repeat = false
reason = 0
data =
behaviorCookie = 0
source = null
contentOverflow = false
behaviorPart = 0
url =
dataTransfer = null
ctrlKey = false
shiftLeft = false
dataFld =
returnValue = undefined
qualifier =
wheelDelta = 0
bookmarks = null
button = 0
srcFilter = null
nextPage =
cancelBubble = false
x = 0
y = 0
srcElement = null
screenX = 1418
screenY = 278
srcUrn =
origin =
boundElements = [object]
clientX = 134
clientY = 155
propertyName =
shiftKey = false
ctrlLeft = false
offsetX = 0
offsetY = 0
altKey = false
errorMessage = 'divFH' is undefined
errorUrl =
https://webmail.interiorhealth.ca/owa/<UserName>@interiorhealth.ca/8.1.393.1/scripts/premium/cdayvw.js
errorLine = 1
errorCharacter = 1701
errorCode = 0

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Aug 21, 2009, 5:11:30 PM8/21/09
to
"Brian.Malerby" <Brian....@discussions.microsoft.com> wrote in message
news:55EF8DF0-11D9-4101...@microsoft.com...

> In OWA when a user clicks on their Calendar IE looks like it is processing
> the information but nothing is displayed and then IE hangs consuming CPU.
> Some times an error message pops up stating, "Outlook Web Access has
> encountered a Web browsing error" with a link to show the error report.
> Clicking on "Show Report" will then hang IE like described before. By
> right
> clicking and the calendar and select open in a new tab still causes the
> error
> but IE does not hang and the report can be shown.
>
> 4 users have reported this issue, many users are not experiencing this,
> and
> in the report the error message and url is the same for each.

> errorMessage = 'divFH' is undefined
> errorUrl =
> https://webmail.interiorhealth.ca/owa/<UserName>@interiorhealth.ca/8.1.393.1/scripts/premium/cdayvw.js
> (Where <UserName> is the email address of one of the users)
>
> Environment details.

> Exchange 2007 SP1 Rollup 9 on Windows Server 2003 64bit R2 SP 2
> Server count. 2 Edge, 2 HT, 2 CAS, 3 Mailbox

>
> Work around in place...
> 1) Users can go directly to that folder by appendin
> "?cmd=contents&module=calendar" to their OWA URL
> 2) Or use OWA Light
>
> Trouble shooting done so far...
> rebuild calendar following the instructions in the forrum post
> "http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/613c1bd7-da7b-4d8f-a01d-3e1bad2927d3"
>
> An example of the rest of the error report is as follows.

Check the scripting permissions on the client. Find out which zone IE has
put your server in, and see if the scripting permissions for that zone are
no longer at the default level. You may need to put the server in a more
trusted zone, such as Trusted Sites or Local Intranet.

Lee.

--
_______________________________________

Outlook Web Access for PDA, OWA For WAP:
www.leederbyshire.com
________________________________________


Brian.Malerby

unread,
Aug 25, 2009, 12:08:03 PM8/25/09
to
Thank you for the reply

I understand your thinking but then it shouldn't work for all who try on
that profile/computer.

I've asked the users to try on someone else's computer who isn't having this
issue using their profile and they still get the same issue.

I've also done my own testing by giving my self full access to their
accounts and accessing their accounts with OWA and i get the same thing even
though i have no issues accessing my own account.

any other tests or suggestions?

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Aug 26, 2009, 5:43:14 AM8/26/09
to
Judging by the name of the script where the error is located (cdayvw.js),
I'd say it was having a problem rendering the calendar. Try going directly
to the calendar URL (so that you can see the page source, which would
normally be in a frame), like this:

https://w2k364s1/owa/?cmd=contents&module=calendar

If anything is displayed, following the expected errors, look at the page
source by using the IE View menu. Search for the text 'divFH'. If you
can't find it in a segment of text like this <div id="divFH">, then that
goes some way to explaining the error. If you do find it, then it is rather
puzzling, because that div is what the error message is saying is undefined.


"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message
news:78D70129-EC22-4951...@microsoft.com...

Brian.Malerby

unread,
Sep 1, 2009, 1:05:01 PM9/1/09
to
we gave the "?cmd=contents&module=calendar" string to all the users as the
work around so they could see their calendars from the internet... the
calendar also works with OWA Light...

so i searched the source text of the calendar using the string above
appended to the owa address and found... <div id="divFH">MM</div> at the end
of line 85 which is a crazy long line. The top two lines of the code where i
copied the text above from are...
<!-- Copyright (c) 2006 Microsoft Corporation. All rights reserved. -->
<!-- OwaPage = ASP.forms_premium_calendarview_aspx -->

When i did a search of the source from the owa calendar page that displayed
the error no divFH was found and it had the same first two line as above.

Thank you for your help so far... any sugestions for the next step?

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Sep 5, 2009, 2:35:23 PM9/5/09
to
"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message
news:7DD3140B-53BC-4020...@microsoft.com...

I expect the server has failed to produce the entire view, so the page is
incomplete, and the javascript then fails when it tries to mainpulate the
missing objects. What are the last few lines of the page source when the
dvHF is missing? Let's see if it has terminated the output prematurely.


Brian.Malerby

unread,
Sep 9, 2009, 2:29:23 PM9/9/09
to
You are right there are missing lines from the source code of the calendar
page that errors.

I right clicked the calendar in webmail and opened in new window then
captured the source and compared it to a calendar that works properly. Using
notepad++ i compared the two sources and the one that errors is missing line
109, 120, and 129. they are pasted below in order but what do i do now?

<iframe id="if RP" frame border="0" src="about:blank"></iframe>

<table id="tblTBL" class="tb tbVw" cellpadding=0 cellspacing=0><tr><td
nowrap><a unselectable="on" id="newapptc" class="btnDf" name="lnkB"
href="#"><img unselectable="on"
src="8.1.393.1/themes/base/appt.gif">New</a></td><td nowrap><a
unselectable="on" id="newapptcd" class="btnDf" name="lnkB" _stky="1"
_sbMnu="tblnewapptcMnu" _ovr="newapptc" href="#"><img
src="8.1.393.1/themes/base/dwn.gif" class="dd" alt=""></a><table
id="tblnewapptcMnu" class="subMnu" cellpadding=0 cellspacing=0
style="display:none;"><tr><td><tr><td nowrap><a id="newappt" name="lnkB"
_mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/appt.gif">Appointment</a></td></tr><tr><td
nowrap><a id="newmtng" name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/mtgreq.gif">Meeting Request</a></td></tr><tr><td
nowrap><a id="newmsg" name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/newemail.gif">Message</a></td></tr><tr><td
nowrap><a id="newc" name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/contact.gif">Contact</a></td></tr><tr><td
nowrap><a id="newcdl" name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/contactdl.gif">Distribution
List</a></td></tr><tr><td nowrap><a id="newtsk" name="lnkB" _mnuItm="1"
href="#"><img
src="8.1.393.1/themes/base/tsk.gif">Task</a></td></tr></td></tr></table></td><td
class="sep"><img src="8.1.393.1/themes/base/tbdvpr.gif"></td><td nowrap><a
unselectable="on" id="rps" class="btnDf" name="lnkB" title="Show/Hide Reading
Pane" _stky="1" _sbMnu="tblrpsMnu" href="#"><img unselectable="on"
src="8.1.393.1/themes/base/rpr.gif"><img src="8.1.393.1/themes/base/dwn.gif"
class="dd" alt=""></a><table id="tblrpsMnu" class="subMnu" cellpadding=0
cellspacing=0 style="display:none;"><tr><td><tr><td nowrap><a id="rpo"
name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/rpo.gif">Off</a></td></tr><tr><td nowrap><a
id="rpr" name="lnkB" _mnuItm="1" href="#"><img
src="8.1.393.1/themes/base/rpr.gif">Right</a></td></tr></td></tr></table></td><td
class="sep"><img src="8.1.393.1/themes/base/tbdvpr.gif"></td><td nowrap><a
unselectable="on" id="today" class="btnDf" name="lnkB" title="Go to Today in
the Calendar" href="#"><img unselectable="on" class="noSrc">Today</a></td><td
class="sep"><img src="8.1.393.1/themes/base/tbdvpr.gif"></td><td nowrap><a
unselectable="on" id="day" class="btnDf" name="lnkB" title="Day View"
_stky="1" _radio="1" _tgl="week;workweek;month" href="#"><img
unselectable="on" src="8.1.393.1/themes/base/cal-day.gif">Day</a></td><td
nowrap><a unselectable="on" id="workweek" class="btnDf" name="lnkB"
title="Work Week View" _stky="1" _radio="1" _tgl="day;week;month"
href="#"><img unselectable="on"
src="8.1.393.1/themes/base/cal-wk-week.gif">Work Week</a></td><td nowrap><a
unselectable="on" id="week" class="btnDf" name="lnkB" title="Week View"
_stky="1" _radio="1" _tgl="day;workweek;month" href="#"><img
unselectable="on" src="8.1.393.1/themes/base/cal-week.gif">Week</a></td><td
nowrap><a unselectable="on" id="month" class="btnDn" name="lnkB" title="Month
View" _pushed="1" _stky="1" _radio="1" _tgl="day;week;workweek" href="#"><img
unselectable="on" src="8.1.393.1/themes/base/cal-month.gif">Month</a></td><td
class="sep"><img src="8.1.393.1/themes/base/tbdvpr.gif"></td><td nowrap><a
unselectable="on" id="delete" class="btnDf" name="lnkB" title="Delete"
href="#"><img unselectable="on"
src="8.1.393.1/themes/base/delete.gif"></a></td><td class="sep"><img
src="8.1.393.1/themes/base/tbdvpr.gif"></td><td nowrap><a unselectable="on"
id="checkmessages" class="btnDf" name="lnkB" title="Check Messages"
href="#"><img unselectable="on"
src="8.1.393.1/themes/base/sr.gif"></a></td><td class="w100
btnDf"></td></tr></table>


<div id=divErr style=display:none;padding:2><div id=divEIB><table
cellpadding=0 cellspacing=0><tr><td valign=top><img
src="8.1.393.1/themes/base/error.gif"></td><td id=tdMsg
style=width:100%></td><td id=tdEISnd
style=display:none;vertical-align:top><img id=imgEISnd style=cursor:hand
onclick='_e(this,this._e_onclick)' _e_onclick="onClkEISnd();"
_msgSent="Report Sent" src="8.1.393.1/themes/base/send.gif" title="Send Error
Report"></td><td id=tdEICpy style=display:none;vertical-align:top><img
id=imgEICpy style=cursor:hand onclick='_e(this,this._e_onclick)'
_e_onclick="onClkEICpy();" src="8.1.393.1/themes/base/copy.gif" title="Copy
error details to clipboard"></td></tr></table></div></div><div
id=divLVHide></div><div id="divLV" class="fill"><div class="fill"
style="z-index:10;display:none;"><table id="tblHDEA"
style="position:relative" class="fixed" cellpadding="0"><tr><td id="tdGAP"
rowspan="2" style="text-align:right;border-right:1px solid"><table id="tblNP"
cellspacing="0" style="fixed"><tr><td id="tdNPP"><img
src="8.1.393.1/themes/base/cal-prev.gif" alt="Previous"></td><td
id="tdNPN"><img src="8.1.393.1/themes/base/cal-next.gif"
alt="Next"></td></tr></table></td><td><div><table id="tblHDC" class="fill"
cellpadding="0"><tr><td id="tdHDC"><table id="tblHD" class="calHDTdy"
cellpadding="2"><tr><td id="tdDN">09</td><td class="w100"
id="tdDOW">Wednesday</td></tr></table></td></tr></table></div></td></tr><td
id="tdEA" style="height:16px;"><div class="fill"><table id="tblEAC"
class="fill" cellpadding="0"><tr><td id="tdEAC"><img id="imgClk"
src="8.1.393.1/themes/base/clear.gif" class="wh100"
galleryimg=no></td></tr></table></div><div
id="divEA"></div></td></tr></table><img id="imgSACT" class="calScr"
style="display:none" src="8.1.393.1/themes/base/clear.gif"><img id="imgSACB"
class="calScr" style="display:none"
src="8.1.393.1/themes/base/clear.gif"></div><table id="tblLV" class="fill"
cellpadding="0"><tr><td id="tdLV" class="h100"><div class="wh100"><div
id="divDV" class="wh100" style="overflow-y:scroll;display:none;"><table
id="tblTSSA" class="w100 collapsed" cellpadding="0"><tr><td id="tdHD2"
colspan="2"> </td></tr><tr><td id="tdTGAP" colspan="2"
style="height:16"></td></tr><tr><td id="tdTS"><div id="divTS"
class="fill"><table id="tblTS" class="ts collapsed" cellpadding="0"
style="height:1152px"><tr><td class="tsl">12</td><td
class="tsr">AM</td></tr><tr><td class="tsl">1</td><td
class="tsr">00</td></tr><tr><td class="tsl">2</td><td
class="tsr">00</td></tr><tr><td class="tsl">3</td><td
class="tsr">00</td></tr><tr><td class="tsl">4</td><td
class="tsr">00</td></tr><tr><td class="tsl">5</td><td
class="tsr">00</td></tr><tr><td class="tsl">6</td><td
class="tsr">00</td></tr><tr><td class="tsl">7</td><td
class="tsr">00</td></tr><tr><td class="tsl">8</td><td
class="tsr">00</td></tr><tr><td class="tsl">9</td><td
class="tsr">00</td></tr><tr><td class="tsl">10</td><td
class="tsr">00</td></tr><tr><td class="tsl">11</td><td
class="tsr">00</td></tr><tr><td class="tsl">12</td><td
class="tsr">PM</td></tr><tr><td class="tsl">1</td><td
class="tsr">00</td></tr><tr><td class="tsl">2</td><td
class="tsr">00</td></tr><tr><td class="tsl">3</td><td
class="tsr">00</td></tr><tr><td class="tsl">4</td><td
class="tsr">00</td></tr><tr><td class="tsl">5</td><td
class="tsr">00</td></tr><tr><td class="tsl">6</td><td
class="tsr">00</td></tr><tr><td class="tsl">7</td><td
class="tsr">00</td></tr><tr><td class="tsl">8</td><td
class="tsr">00</td></tr><tr><td class="tsl">9</td><td
class="tsr">00</td></tr><tr><td class="tsl">10</td><td
class="tsr">00</td></tr><tr><td class="tsl">11</td><td
class="tsr">00</td></tr></table></div></td><td id="tdSA"
style="border-left:1px solid""><div class="fill"><table id="tblSAC"
class="fill" cellpadding="0" style="height:1152px;"><tr><td id="tdSAC"><div
id="divCalCol" class="calColC"><div id="divCalSh"></div><img id="imgClk"
src="8.1.393.1/themes/base/clear.gif" galleryimg=no><div
id="divSACBk"></div><div id="divSAC"></div></div></td></tr></table></div><div
style=height:1152;overflow:hidden;width:100%;> </div></td></tr></table></div><div
id=divMV class=wh100><table class="wh100 fixed"><tr><td><table class="w100
fixed"><tr><td id=tdPN><table id="tblNP" cellspacing="0"
style="fixed"><tr><td id="tdNPP"><img
src="8.1.393.1/themes/base/cal-prev.gif" alt="Previous"></td><td
id="tdNPN"><img src="8.1.393.1/themes/base/cal-next.gif"
alt="Next"></td></tr></table></td><td
id=tdMN></td></tr></table></td></tr><tr><td><table id=tblWDN class="w100
fixed"><tr><td class=sp></td><td class=wdn></td><td class=wdn></td><td
class=wdn></td><td class=wdn></td><td class=wdn></td><td class=wdn></td><td
class=wdn></td></tr></table></td></tr><tr><td class=h100><div id=divMVC
class=wh100><table id=tblMV class="wh100 fixed" cellpadding=0
cellspacing=0><tr><td class=sp></td><td><table id=tblDN class=w100
cellpadding=0 cellspacing=0><tr><td id=tdDN><div id=divDN></div></td><td
class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td></tr><tr><td
id=tdWS class=ws><div class=h100><table class=h100><tr><td
id=tdWN></td></tr></table></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><tr><td
class=sp></td><td><table id=tblDN class=w100 cellpadding=0
cellspacing=0><tr><td id=tdDN><div id=divDN></div></td><td class=pad><div
id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td></tr><tr><td
id=tdWS class=ws><div class=h100><table class=h100><tr><td
id=tdWN></td></tr></table></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><tr><td
class=sp></td><td><table id=tblDN class=w100 cellpadding=0
cellspacing=0><tr><td id=tdDN><div id=divDN></div></td><td class=pad><div
id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
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src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td><td><table
id=tblDN class=w100 cellpadding=0 cellspacing=0><tr><td id=tdDN><div
id=divDN></div></td><td class=pad><div id=divOI><img
src="8.1.393.1/themes/base/ovf-exp.gif"></div></td></tr></table></td></tr><tr><td
id=tdWS class=ws><div class=h100><table class=h100><tr><td
id=tdWN></td></tr></table></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><tr><td
class=bt></td><td class=bt></td><td class=bt></td><td class=bt></td><td
class=bt></td><td class=bt></td><td class=bt></td><td
class=bt></td></tr></table></div></td></tr></table></div></div></td></tr></table><div id="divFH">MM</div></div>

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Sep 12, 2009, 6:13:14 PM9/12/09
to
I can only see one pasted line there:

<iframe id="ifRP" frame border="0" src="about:blank"></iframe>

(unless one of our newsreaders is messing up the display?), and that line
doesn't seem significant to the divFH error message you are getting, since
it's not the name of the iframe ID.

BTW, does it help if you click the Compatibility Mode button if this is in
IE7?


"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message

news:C1EB571D-16C4-4EB1...@microsoft.com...

Brian.Malerby

unread,
Sep 14, 2009, 2:11:02 PM9/14/09
to
I see the full text from my post using IE maybe you could try that...
"http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.exchange.admin&mid=c1eb571d-16c4-4eb1-b1c8-76afebe282da"

as for the IE compatibility mode doesn't really play in as i get the error
on IE6, which is the standard version for us here.

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Sep 15, 2009, 7:36:56 AM9/15/09
to
Ah, I see what you mean. I could see the whole posted page source, but I
thought you had also posted the three missing lines separately. When I saw
the first line, which stands out from the rest, I thought that was one of
them, and the other two had disappeared. Can you isolate the three lines?
I can't really navigate the line numbers properly in that text, because I
think it's lost its original formatting.

"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message

news:415AD113-2D89-4602...@microsoft.com...

Brian.Malerby

unread,
Sep 15, 2009, 6:40:03 PM9/15/09
to
missing line 1

Brian.Malerby

unread,
Sep 15, 2009, 6:44:01 PM9/15/09
to
missing line 2 (its a really long line and the this editor addss enters

Brian.Malerby

unread,
Sep 15, 2009, 6:46:02 PM9/15/09
to
missing line 3 (even longer line)

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Sep 16, 2009, 8:15:36 AM9/16/09
to
I see. Because the lines are so long, I thought you had just pasted the
whole page source. This is so strange, though. I've seen most OWA errors,
but I've never heard of these, or any other, chunks of code being absent.
You say you have 2 CAS servers. Does it always do this (for the affected
users) no matter which CAS server they log on to?

"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message

news:51FAA07B-5597-4D5B...@microsoft.com...

Brian.Malerby

unread,
Sep 21, 2009, 12:55:02 PM9/21/09
to
yes the same thing happens with both CAS Servers...

We just got our new Preimeir Support hours so I'm going to email my TAM.

thanks for your help Lee

a@tleederbyshired.0.tc.0.m Lee Derbyshire [MVP]

unread,
Sep 22, 2009, 8:15:20 AM9/22/09
to
Okay. Please let us know if you find an answer.


"Brian.Malerby" <BrianM...@discussions.microsoft.com> wrote in message

news:6EA0118B-170B-4A6B...@microsoft.com...

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