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Update Office 2003 SP3 error: 0x80070643

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mscperu

unread,
Jul 14, 2008, 5:10:00 PM7/14/08
to
Greetings.

I've tried to update Office 2003 with Microsoft Office 2003 Service Pack 3
(SP3) and get error: 0x80070643.

I've tried to download manually. Trying to install the SP3 it said: "not
installed".

I've ha installed from the CD anew Office 2003 and I could install all other
updates autmattically but not SP3.

I would be very grateful for your help
Gerardo Müller msc
--
¡Que Dios los bendiga

Monica May

unread,
Jul 15, 2008, 8:27:27 PM7/15/08
to
Hola,


> .... update Office 2003 with Microsoft Office 2003 Service Pack 3


> (SP3) and get error: 0x80070643.

> .....download manually. Trying to install the SP3


>it said: "not installed".
> I've ha installed from the CD anew Office 2003 and I could install all
> other
> updates autmattically but not SP3.

Mirate el siguiente articulo >>

... failures updating your Office installation from the Office Update Web
site

http://support.microsoft.com/kb/304498/es


comentanos...!!


Saludos
Monica


--
www.fermu.com
www.teladearana.es

mscperu

unread,
Aug 31, 2008, 11:43:01 AM8/31/08
to
Estimada Monica May.

Gracias por la ayuda.

Comencé a ir paso a paso, pero esto es complicadísimo y me confundí.

Bueno, recuerdo que en algún momento apareció (no recuerdo el mensaje
exactamente) que tengo instalado Word 2002 y por eso el SP3 no instala.
Sin embargo tengo instalado el Office 2003 PID 54869-640-1355052-17587.

Itenté varias cosas:
- Luego fui a soporte Perú y me dicen que esta versión no tiene soporte
gratis aunque en la página de update dice que problemas de update son gratis.
Bueno...

- Bajé SP3 directamente y lo instalé.

Pero sigue el problema.

¿Tiene algo que ver que el botón "suspender" ya no funciona cuando cierro
Windows XP Professional?

Muchas gracias por toda la ayuda que puedan brindarme
--
¡Que Dios la bendiga
mscperu

"Monica May" wrote:

> Hola,
>
>
> > .... update Office 2003 with Microsoft Office 2003 Service Pack 3
> > (SP3) and get error: 0x80070643.
> > .....download manually. Trying to install the SP3
> >it said: "not installed".
> > I've ha installed from the CD anew Office 2003 and I could install all
> > other
> > updates autmattically but not SP3.
>
>
>
> Mirate el siguiente articulo >>
>

> .... failures updating your Office installation from the Office Update Web

Monica May

unread,
Sep 1, 2008, 5:18:09 PM9/1/08
to
hola

> ... ir paso a paso, pero esto es complicadisimo ....
> ....que tengo instalado Word 2002 y por eso el SP3 no instala.


> Sin embargo tengo instalado el Office 2003 PID 54869-640-1355052-17587.

> Baje SP3 directamente y lo instae.
> Pero sigue el problema.

Bien pues a ver ves a Inicio >> ejecutar >> y teclea o haz copy paste de lo
siguiente >>

%windir%\windowsupdate.log

coge las 100 ultimas lineas y ponlas aqui porque en un principio es un error
de windows installer...


> Tiene algo que ver que el boton "suspender" ya no funciona cuando cierro
> Windows XP Professional?

Aqui tendras que darnos mas detalles que es lo que ocurre cuando le das a al
boton [ suspender ]

algun error ?
Te aparece deshabilitado?

Comentanos....!!!

mscperu

unread,
Sep 1, 2008, 10:50:11 PM9/1/08
to
Estimada Monica May

Gracias por la ayuda.

El botón "suspender" está desactivado. Cuando voy a "energía" solamente
aparece la opción de la pantalla y nada de hibernación ni suspender.


Aquí pongo las líneas del log:

2008-09-01 20:03:28:312 1248 94 Service ** START ** Service: Service startup
2008-09-01 20:03:28:312 1248 94 Service *********
2008-09-01 20:03:28:687 1248 94 Agent * WU client version 7.0.6000.381
2008-09-01 20:03:28:687 1248 94 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-09-01 20:03:28:687 1248 94 Agent * Access type: No proxy
2008-09-01 20:03:28:718 1248 94 Agent * Network state: Connected
2008-09-01 20:04:15:109 1248 94 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-09-01 20:04:15:109 1248 94 Agent *********** Agent: Initializing
global settings cache ***********
2008-09-01 20:04:15:109 1248 94 Agent * WSUS server: <NULL>
2008-09-01 20:04:15:109 1248 94 Agent * WSUS status server: <NULL>
2008-09-01 20:04:15:109 1248 94 Agent * Target group: (Unassigned
Computers)
2008-09-01 20:04:15:109 1248 94 Agent * Windows Update access disabled: No
2008-09-01 20:04:15:109 1248 94 Agent * Found 1 persisted download calls
to restore
2008-09-01 20:04:15:140 1248 94 DnldMgr Download manager restoring 1
downloads
2008-09-01 20:04:15:328 1248 94 Agent * Successfully loaded 1 persisted
download calls.
2008-09-01 20:04:15:343 1248 94 DnldMgr Retrieved 1 persisted download jobs
2008-09-01 20:04:15:343 1248 94 DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-09-01 20:04:15:343 1248 94 DnldMgr * BITS JobId =
{3986B87E-C629-4473-9638-38432E4016AF}
2008-09-01 20:04:15:343 1248 94 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-09-01 20:04:15:359 1248 94 DnldMgr * UpdateId =
{3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9}.101
2008-09-01 20:04:15:578 1248 94 DnldMgr * Restored download job.
2008-09-01 20:04:15:593 1248 94 AU ########### AU: Initializing Automatic
Updates ###########
2008-09-01 20:04:15:609 1248 94 AU # Approval type: Scheduled (User
preference)
2008-09-01 20:04:15:609 1248 94 AU # Scheduled install day/time: Every
day at 3:00
2008-09-01 20:04:15:609 1248 94 AU # Auto-install minor updates: Yes
(User preference)
2008-09-01 20:04:15:625 1248 94 AU # Reconnecting download for 1 updates
2008-09-01 20:04:15:625 1248 94 AU # Reconnected 1 pending download calls
2008-09-01 20:04:15:625 1248 94 AU Setting AU scheduled install time to
2008-09-02 08:00:00
2008-09-01 20:04:15:937 1248 94 Report *********** Report: Initializing
static reporting data ***********
2008-09-01 20:04:15:937 1248 94 Report * OS Version = 5.1.2600.3.0.65792
2008-09-01 20:04:15:953 1248 94 Report * Computer Brand = INTEL
2008-09-01 20:04:15:953 1248 94 Report * Computer Model = DG31PR
2008-09-01 20:04:15:953 1248 94 Report * Bios Revision =
PRG3110H.86A.0026.2007.0823.1840
2008-09-01 20:04:15:953 1248 94 Report * Bios Name = BIOS Date: 07/30/07
17:10:53 Ver: 08.00.10
2008-09-01 20:04:15:953 1248 94 Report * Bios Release Date =
2007-08-23T00:00:00
2008-09-01 20:04:15:953 1248 94 Report * Locale ID = 3082
2008-09-01 20:04:16:046 1248 94 AU AU setting pending client directive to
'Download Progress'
2008-09-01 20:04:16:062 1248 94 AU AU finished delayed initialization
2008-09-01 20:04:16:062 1248 94 AU #############
2008-09-01 20:04:16:062 1248 dc8 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-09-01 20:04:16:062 1248 94 AU ## START ## AU: Search for updates
2008-09-01 20:04:16:062 1248 dc8 DnldMgr Contacting regulation server for 1
updates.
2008-09-01 20:04:16:062 1248 94 AU #########
2008-09-01 20:04:16:062 1248 94 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {B09F1031-8990-40F6-B3DD-D35B9D101C6A}]
2008-09-01 20:04:16:109 1248 dc8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2008-09-01 20:04:16:187 1248 dc8 Misc Microsoft signed: Yes
2008-09-01 20:04:16:281 1248 dc8 DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2008-09-01 20:04:19:015 1248 dc8 DnldMgr Per-Update:
3acebeca-e0ec-4e34-abea-12d0273cffa9 at rate 0
2008-09-01 20:04:19:015 1248 dc8 DnldMgr * Regulation call complete.
0x00000000
2008-09-01 20:04:19:015 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:04:19:015 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:04:19:015 1248 dcc AU AU checked download status and it
changed: Downloading is paused
2008-09-01 20:04:19:718 1248 dc8 Agent *************
2008-09-01 20:04:19:718 1248 dc8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-01 20:04:19:718 1248 dc8 Agent *********
2008-09-01 20:04:19:718 1248 dc8 Agent * Online = No; Ignore download
priority = No
2008-09-01 20:04:19:718 1248 dc8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-09-01 20:04:19:718 1248 dc8 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-09-01 20:04:31:046 1248 94 AU No pending client directive
2008-09-01 20:04:53:703 1248 740 AU AU found 0 updates for install at shutdown
2008-09-01 20:04:53:812 768 81c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-09-01 20:04:53:812 768 81c Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-09-01 20:04:53:812 768 81c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-01 20:04:53:812 768 81c Shutdwn Install at shutdown: no updates to
install
2008-09-01 20:05:08:125 1248 dc8 Agent Update
{8F7E89BD-465F-4FAA-880F-8382E5D1BCB8}.100 is pruned out due to potential
supersedence
2008-09-01 20:05:08:828 1248 dc8 Agent * Added update
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.104 to search result
2008-09-01 20:05:08:828 1248 dc8 Agent * Added update
{0BBED810-E5A6-435D-98B2-EF906368603A}.101 to search result
2008-09-01 20:05:08:828 1248 dc8 Agent * Found 2 updates and 41 categories
in search; evaluated appl. rules of 798 out of 1218 deployed entities
2008-09-01 20:05:08:875 1248 dc8 Agent *********
2008-09-01 20:05:08:875 1248 dc8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-09-01 20:05:08:875 1248 dc8 Agent *************
2008-09-01 20:05:08:875 1248 dcc AU >>## RESUMED ## AU: Search for updates
[CallId = {B09F1031-8990-40F6-B3DD-D35B9D101C6A}]
2008-09-01 20:05:08:875 1248 dcc AU # 2 updates detected
2008-09-01 20:05:08:890 1248 dc8 Report REPORT EVENT:
{2855E571-DF21-43B6-9C88-40F564FD556F} 2008-09-01
20:04:15:625-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2008-09-01 20:05:08:906 1248 dcc AU #########
2008-09-01 20:05:08:906 1248 dcc AU ## END ## AU: Search for updates
[CallId = {B09F1031-8990-40F6-B3DD-D35B9D101C6A}]
2008-09-01 20:05:08:906 1248 dcc AU #############
2008-09-01 20:05:08:921 1248 dcc AU Setting AU scheduled install time to
2008-09-02 08:00:00
2008-09-01 20:05:08:921 1248 dcc AU Auto-approving update for download,
updateId = {E2BD7F45-47F9-402F-8FDA-14F78030FE70}.104, ForUx=0, IsOwnerUx=0,
HasDeadline=0, IsMinor=0
2008-09-01 20:05:08:921 1248 dcc AU Auto-approved 1 update(s) for download
(NOT for Ux)
2008-09-01 20:05:08:921 1248 dcc AU #############
2008-09-01 20:05:08:937 1248 dcc AU ## START ## AU: Download updates
2008-09-01 20:05:08:937 1248 dcc AU #########
2008-09-01 20:05:08:937 1248 dcc AU # Approved updates = 1
2008-09-01 20:05:08:953 1248 dcc AU AU initiated download, updateId =
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.104, callId =
{61DB3B48-A99B-47F6-9C2C-F749D4BF5B62}
2008-09-01 20:05:08:953 1248 dcc AU Setting AU scheduled install time to
2008-09-02 08:00:00
2008-09-01 20:05:08:968 1248 dcc AU # Pending download calls = 2
2008-09-01 20:05:08:968 1248 dcc AU <<## SUBMITTED ## AU: Download updates
2008-09-01 20:05:08:984 1248 dc8 DnldMgr *************
2008-09-01 20:05:08:984 1248 dc8 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-09-01 20:05:08:984 1248 dc8 DnldMgr *********
2008-09-01 20:05:08:984 1248 dc8 DnldMgr * Call ID =
{61DB3B48-A99B-47F6-9C2C-F749D4BF5B62}
2008-09-01 20:05:08:984 1248 dc8 DnldMgr * Priority = 1, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-09-01 20:05:08:984 1248 dc8 DnldMgr * Updates to download = 1
2008-09-01 20:05:08:984 1248 dc8 Agent * Title = Microsoft Office 2003
Service Pack 3 (SP3)
2008-09-01 20:05:08:984 1248 dc8 Agent * UpdateId =
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.104
2008-09-01 20:05:08:984 1248 dc8 Agent * Bundles 1 updates:
2008-09-01 20:05:08:984 1248 dc8 Agent *
{823335AC-B2EE-4EEF-868B-C843498E050B}.104
2008-09-01 20:05:08:984 1248 dc8 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-09-01 20:05:08:984 1248 dc8 DnldMgr Contacting regulation server for 2
updates.
2008-09-01 20:05:08:984 1248 dc8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2008-09-01 20:05:09:031 1248 dc8 Misc Microsoft signed: Yes
2008-09-01 20:05:09:031 1248 dc8 DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2008-09-01 20:05:09:484 1248 dc8 DnldMgr Per-Update:
3acebeca-e0ec-4e34-abea-12d0273cffa9 at rate 0
2008-09-01 20:05:09:484 1248 dc8 DnldMgr * Regulation call complete.
0x00000000
2008-09-01 20:05:09:484 1248 dc8 Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2008-09-01 20:05:09:484 1248 dc8 Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2008-09-01 20:05:09:484 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:05:09:484 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:05:09:484 1248 dc8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {823335AC-B2EE-4EEF-868B-C843498E050B}.104] ***********
2008-09-01 20:05:09:562 1248 dc8 DnldMgr * Queueing update for download
handler request generation.
2008-09-01 20:05:09:562 1248 dc8 DnldMgr Generating download request for
update {823335AC-B2EE-4EEF-868B-C843498E050B}.104
2008-09-01 20:05:15:296 1248 dc8 DnldMgr FATAL:
DM:CBitsJob::AreRangeRequestsSupported: CreateJob failed with 0x80080008.
2008-09-01 20:05:15:296 1248 dc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GetDownloadDataAndHandler:
AreRangeRequestsSupported failed with 0x80080008.
2008-09-01 20:05:15:296 1248 dc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GetDownloadDataAndHandler failed with 0x80080008.
2008-09-01 20:05:15:296 1248 dc8 DnldMgr Error 0x80080008 occurred while
downloading update; notifying dependent calls.
2008-09-01 20:05:15:406 1248 dc8 Service WARNING: GetUserTokenFromSessionId
failed with error 8007045b for session 0
2008-09-01 20:05:15:406 1248 dc8 Service WARNING: GetUserTokenFromSessionId
failed with error 8007045b for session 0
2008-09-01 20:05:15:406 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:05:15:406 1248 dc8 DnldMgr WARNING: Suspend failed with
0x80080008. Continuing.
2008-09-01 20:05:15:406 1248 dc8 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:05:15:406 1248 dcc AU >>## RESUMED ## AU: Download update
[UpdateId = {E2BD7F45-47F9-402F-8FDA-14F78030FE70}]
2008-09-01 20:05:15:406 1248 dc8 Agent *********
2008-09-01 20:05:15:406 1248 dcc AU # WARNING: Download failed, error =
0x80080008
2008-09-01 20:05:15:406 1248 dc8 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-09-01 20:05:15:406 1248 dc8 Agent *************
2008-09-01 20:05:15:421 1248 dcc Agent WARNING: WU client fails to call back
to download call {61DB3B48-A99B-47F6-9C2C-F749D4BF5B62} with error 0x8024a000
2008-09-01 20:05:15:421 1248 94 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-09-01 20:05:15:421 1248 94 DnldMgr FATAL:
DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2008-09-01 20:06:13:765 1256 638 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-09-01 20:06:14:109 1256 638 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-09-01 20:06:14:265 1256 638 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-01 20:06:13:750 1256 638 Service *************
2008-09-01 20:06:14:265 1256 638 Service ** START ** Service: Service startup
2008-09-01 20:06:14:265 1256 638 Service *********
2008-09-01 20:06:14:593 1256 638 Agent * WU client version 7.0.6000.381
2008-09-01 20:06:14:593 1256 638 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-09-01 20:06:14:593 1256 638 Agent * Access type: No proxy
2008-09-01 20:06:14:625 1256 638 Agent * Network state: Connected
2008-09-01 20:07:21:750 1256 638 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-09-01 20:07:21:750 1256 638 Agent *********** Agent: Initializing
global settings cache ***********
2008-09-01 20:07:21:750 1256 638 Agent * WSUS server: <NULL>
2008-09-01 20:07:21:765 1256 638 Agent * WSUS status server: <NULL>
2008-09-01 20:07:21:765 1256 638 Agent * Target group: (Unassigned
Computers)
2008-09-01 20:07:21:765 1256 638 Agent * Windows Update access disabled: No
2008-09-01 20:07:21:843 1256 638 Agent * Found 2 persisted download calls
to restore
2008-09-01 20:07:22:140 1256 638 Agent WARNING: WU client failed to
initialize a download call from persisted data with potential error 0x80248002
2008-09-01 20:07:22:203 1256 638 DnldMgr Download manager restoring 1
downloads
2008-09-01 20:07:25:906 1256 638 Agent * Successfully loaded 1 persisted
download calls.
2008-09-01 20:07:26:921 1256 638 DnldMgr Retrieved 1 persisted download jobs
2008-09-01 20:07:26:921 1256 638 DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-09-01 20:07:26:921 1256 638 DnldMgr * BITS JobId =
{3986B87E-C629-4473-9638-38432E4016AF}
2008-09-01 20:07:26:921 1256 638 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-09-01 20:07:27:500 1256 638 DnldMgr * UpdateId =
{3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9}.101
2008-09-01 20:07:29:828 1256 638 DnldMgr * Restored download job.
2008-09-01 20:07:29:906 1256 638 AU ########### AU: Initializing Automatic
Updates ###########
2008-09-01 20:07:29:906 1256 638 AU # Approval type: Scheduled (User
preference)
2008-09-01 20:07:29:906 1256 638 AU # Scheduled install day/time: Every
day at 3:00
2008-09-01 20:07:29:906 1256 638 AU # Auto-install minor updates: Yes
(User preference)
2008-09-01 20:07:30:343 1256 638 AU # Reconnecting download for 2 updates
2008-09-01 20:07:30:343 1256 638 AU # Reconnected 1 pending download calls
2008-09-01 20:07:30:343 1256 638 AU Setting AU scheduled install time to
2008-09-02 08:00:00
2008-09-01 20:07:30:343 1256 638 AU AU setting pending client directive to
'Download Progress'
2008-09-01 20:07:30:437 1256 638 AU AU finished delayed initialization
2008-09-01 20:07:33:953 1256 638 Report *********** Report: Initializing
static reporting data ***********
2008-09-01 20:07:33:953 1256 638 Report * OS Version = 5.1.2600.3.0.65792
2008-09-01 20:07:34:015 1256 638 Report * Computer Brand = INTEL
2008-09-01 20:07:34:015 1256 638 Report * Computer Model = DG31PR
2008-09-01 20:07:34:156 1256 638 Report * Bios Revision =
PRG3110H.86A.0026.2007.0823.1840
2008-09-01 20:07:34:156 1256 638 Report * Bios Name = BIOS Date: 07/30/07
17:10:53 Ver: 08.00.10
2008-09-01 20:07:34:156 1256 638 Report * Bios Release Date =
2007-08-23T00:00:00
2008-09-01 20:07:34:156 1256 638 Report * Locale ID = 3082
2008-09-01 20:07:35:734 1256 a0c DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-09-01 20:07:35:734 1256 a0c DnldMgr Contacting regulation server for 1
updates.
2008-09-01 20:07:35:953 1256 a0c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2008-09-01 20:07:36:312 1256 a0c Misc Microsoft signed: Yes
2008-09-01 20:07:38:171 1256 a0c DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2008-09-01 20:07:41:406 1256 a0c DnldMgr Per-Update:
3acebeca-e0ec-4e34-abea-12d0273cffa9 at rate 0
2008-09-01 20:07:41:406 1256 a0c DnldMgr * Regulation call complete.
0x00000000
2008-09-01 20:07:41:421 1256 a0c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:07:41:421 1256 a0c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:07:41:421 1256 a40 AU AU checked download status and it
changed: Downloading is paused
2008-09-01 20:07:45:343 1256 638 AU No pending client directive
2008-09-01 20:36:21:171 1248 6c4 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-09-01 20:36:21:343 1248 6c4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-09-01 20:36:21:343 1248 6c4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-09-01 20:36:21:140 1248 6c4 Service *************
2008-09-01 20:36:21:343 1248 6c4 Service ** START ** Service: Service startup
2008-09-01 20:36:21:343 1248 6c4 Service *********
2008-09-01 20:36:21:546 1248 6c4 Agent * WU client version 7.0.6000.381
2008-09-01 20:36:21:546 1248 6c4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-09-01 20:36:21:562 1248 6c4 Agent * Access type: No proxy
2008-09-01 20:36:21:656 1248 6c4 Agent * Network state: Connected
2008-09-01 20:37:17:218 1248 6c4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-09-01 20:37:17:218 1248 6c4 Agent *********** Agent: Initializing
global settings cache ***********
2008-09-01 20:37:17:218 1248 6c4 Agent * WSUS server: <NULL>
2008-09-01 20:37:17:218 1248 6c4 Agent * WSUS status server: <NULL>
2008-09-01 20:37:17:218 1248 6c4 Agent * Target group: (Unassigned
Computers)
2008-09-01 20:37:17:218 1248 6c4 Agent * Windows Update access disabled: No
2008-09-01 20:37:17:250 1248 6c4 Agent * Found 2 persisted download calls
to restore
2008-09-01 20:37:17:531 1248 6c4 Agent WARNING: WU client failed to
initialize a download call from persisted data with potential error 0x80248002
2008-09-01 20:37:17:531 1248 6c4 DnldMgr Download manager restoring 1
downloads
2008-09-01 20:37:20:875 1248 6c4 Agent * Successfully loaded 1 persisted
download calls.
2008-09-01 20:37:20:937 1248 6c4 DnldMgr Retrieved 1 persisted download jobs
2008-09-01 20:37:20:937 1248 6c4 DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-09-01 20:37:20:937 1248 6c4 DnldMgr * BITS JobId =
{3986B87E-C629-4473-9638-38432E4016AF}
2008-09-01 20:37:20:937 1248 6c4 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-09-01 20:37:21:078 1248 6c4 DnldMgr * UpdateId =
{3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9}.101
2008-09-01 20:37:24:375 1248 6c4 DnldMgr * Restored download job.
2008-09-01 20:37:24:515 1248 6c4 AU ########### AU: Initializing Automatic
Updates ###########
2008-09-01 20:37:24:515 1248 6c4 AU # Approval type: Scheduled (User
preference)
2008-09-01 20:37:24:515 1248 6c4 AU # Scheduled install day/time: Every
day at 3:00
2008-09-01 20:37:24:515 1248 6c4 AU # Auto-install minor updates: Yes
(User preference)
2008-09-01 20:37:24:578 1248 6c4 AU # Reconnecting download for 1 updates
2008-09-01 20:37:24:578 1248 6c4 AU # Reconnected 1 pending download calls
2008-09-01 20:37:24:578 1248 6c4 AU Setting AU scheduled install time to
2008-09-02 08:00:00
2008-09-01 20:37:24:578 1248 6c4 AU AU setting pending client directive to
'Download Progress'
2008-09-01 20:37:24:609 1248 6c4 AU AU finished delayed initialization
2008-09-01 20:37:27:750 1248 6c4 Report *********** Report: Initializing
static reporting data ***********
2008-09-01 20:37:27:750 1248 6c4 Report * OS Version = 5.1.2600.3.0.65792
2008-09-01 20:37:28:031 1248 6c4 Report * Computer Brand = INTEL
2008-09-01 20:37:28:031 1248 6c4 Report * Computer Model = DG31PR
2008-09-01 20:37:28:093 1248 6c4 Report * Bios Revision =
PRG3110H.86A.0026.2007.0823.1840
2008-09-01 20:37:28:093 1248 6c4 Report * Bios Name = BIOS Date: 07/30/07
17:10:53 Ver: 08.00.10
2008-09-01 20:37:28:093 1248 6c4 Report * Bios Release Date =
2007-08-23T00:00:00
2008-09-01 20:37:28:093 1248 6c4 Report * Locale ID = 3082
2008-09-01 20:37:29:125 1248 e0c DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-09-01 20:37:29:125 1248 e0c DnldMgr Contacting regulation server for 1
updates.
2008-09-01 20:37:29:375 1248 e0c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2008-09-01 20:37:29:656 1248 e0c Misc Microsoft signed: Yes
2008-09-01 20:37:30:546 1248 e0c DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2008-09-01 20:37:33:750 1248 e0c DnldMgr Per-Update:
3acebeca-e0ec-4e34-abea-12d0273cffa9 at rate 0
2008-09-01 20:37:33:750 1248 e0c DnldMgr * Regulation call complete.
0x00000000
2008-09-01 20:37:33:781 1248 e0c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:37:33:781 1248 e0c DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3ACEBECA-E0EC-4E34-ABEA-12D0273CFFA9 is "PerUpdate" regulated and can NOT
download. Sequence 4269 vs AcceptRate 0.
2008-09-01 20:37:33:796 1248 e10 AU AU checked download status and it
changed: Downloading is paused
2008-09-01 20:37:39:578 1248 6c4 AU No pending client directive


--
¡Que Dios la bendiga
mscperu

Monica May

unread,
Sep 2, 2008, 5:57:58 PM9/2/08
to
Hola,

Bien primero vamos a por el log >>

descargate este script y ejecutalo:

http://www.fermu.com/content/view/255/37/lang,es/

eliminara el directorio DataStore [aunque no es para ese error en concreto
el Script que te paso realizara la eliminacion que necesitamos ]


En el log algo frena la total descarga de la actualizacion y al volver a
reanudarla pues se queda ahi pensando que no sabe que hacer ya que encuentra
que la descarga esta corrupta y ... pasa completamente de seguir
actualizando :D con lo cual ...

pasale el script y reinicia equipo y vamos a ver si ahora cuando de paso de
bajar la actualizacion ... se instala completamente...


> El boton "suspender" esta desactivado. Cuando voy a "energia" solamente
> aparece la opcion de la pantalla y nada de hibernacion ni suspender.

pues para esto revisa la siguiente conversacion [ bios y apm ] >>

http://tinyurl.com/6ggmao

y comentanos.....!!!

Saludos
Monica

-- log ---

mscperu

unread,
Sep 4, 2008, 8:08:05 PM9/4/08
to
Saludos cordiales.

Gracias por la ayuda.

Escribí una respuesta pero no aparece aquí.

He aplicado la sugerencia pero intentando después de resetear me dió el
mismo error.

Respecto al botón inhabilitado "suspender" busqué

HKEY_LOCAL_MACHINE\Enum\Root\*PNP0C05\0000

Bajo LOCAL_MARHINE no encontré los subdirectorios \Enum\Root\
simplemente no están.


--
¡Que Dios la bendiga
mscperu

Monica May

unread,
Sep 6, 2008, 6:09:02 PM9/6/08
to
holas !

> He aplicado la sugerencia pero intentando despues de resetear me dio el
> mismo error.

Bien bajate a tu pc el SP3 para tu office 2003 [ selecciona el idioma de tu
office, si tienes el office en Espanol, te lo descargas en dicho idioma
sino... en el idioma que tengas] una vez bajado en el ordenador, lo ejecutas
y nos dices que ocurre ?


Office 2003 Service Pack 3 (SP3)

http://www.microsoft.com/downloads/details.aspx?familyid=e25b7049-3e13-433b-b9d2-5e3c1132f206&displaylang=es

> Respecto al botón inhabilitado "suspender"...


> HKEY_LOCAL_MACHINE\Enum\Root\*PNP0C05\0000

> Bajo LOCAL_MARHINE no encontre los subdirectorios \Enum\Root\
> simplemente no estan.


Dinos que sitema operativo tienes y que Services pack instalados tienes ...

Comentanos...!!

mscperu

unread,
Sep 9, 2008, 8:46:01 PM9/9/08
to
Saludos.

Gracias por la paciencia.

Bajé los 126 megas de SP3 para Office 2003-
Clic para instaler y comenzó.

Luego dijo:
"No se puede aplicar la actualización"

--
¡Que Dios la bendiga!
mscperu

Monica May

unread,
Sep 10, 2008, 7:06:18 PM9/10/08
to
holas !!

> Baje los 126 megas de SP3 para Office 2003-
> Clic para instaler y comenzo.
> "No se puede aplicar la actualizaci0n"


Bien leete y sigue las intrucciones de este articulo >>

http://support.microsoft.com/kb/884298/es

para restaurar la clave danada OjO si esta danada mira a ver okeis :-) ! ...

Cualquier duda sobre ello....

nos comentas ...!!

mscperu

unread,
Sep 12, 2008, 4:50:04 PM9/12/08
to
Saludos.

Apliqué las sugerencias y la cosa finalizó así:

No se instalaron:
Actualización crítica para Office 2003 (943452)
Actualización de seguridad de Office 2003 (KB945185)
Actualización de seguridad para Microsoft Works Suite 2005 (KB943973)
Actualización de seguridad para Microsoft Office 2003 (KB921598)
Actualización de seguridad para Office 2003 (KB954478)
Actualización de seguridad para Microsoft Office 2003 (KB953404)
Definition Update for Windows Defender - KB915597 (Definition 1.43.309.0)


--
¡Que Dios la bendiga

mscperu
PD. ¿He mencionado que de vez en cuando sin razón que pueda ver Windows se
re-inicia espontáneamente?

fermu

unread,
Sep 14, 2008, 8:47:46 AM9/14/08
to
mscperu escribió:

> Saludos.
>
> Apliqué las sugerencias y la cosa finalizó así:
>
> No se instalaron:
> Actualización crítica para Office 2003 (943452)
> Actualización de seguridad de Office 2003 (KB945185)
> Actualización de seguridad para Microsoft Works Suite 2005 (KB943973)
> Actualización de seguridad para Microsoft Office 2003 (KB921598)
> Actualización de seguridad para Office 2003 (KB954478)
> Actualización de seguridad para Microsoft Office 2003 (KB953404)
> Definition Update for Windows Defender - KB915597 (Definition 1.43.309.0)

amossss a ver, que significa exactamente "que aplicastes las sugerencias
y que la cosa finalizo asi?" termino la cosa bien? termino mal? todo
esta igual?

cuantos office hay instalados en este sistema? en un anterior post en
este mismo hilo nos comentas que:

> Bueno, recuerdo que en algún momento apareció (no recuerdo el mensaje

> exactamente) que tengo instalado Word 2002 y por eso el SP3 no instala.


> Sin embargo tengo instalado el Office 2003 PID 54869-640-1355052-17587.


has tenido isntalado el office 2002 en algun momento?


mscperu

unread,
Sep 18, 2008, 1:47:01 PM9/18/08
to
Saludos

No sé que ha pasado pero el problema se esfumó sin hacer yo nada.
Ahora al historial dice:

Windows Defender Definition Update for Windows Defender - KB915597
(Definition 1.43.537.0) Jueves, 18 de Septiembre de 2008 Microsoft Update
Windows Defender Definition Update for Windows Defender - KB915597
(Definition 1.43.462.0) Miércoles, 17 de Septiembre de 2008 Actualizaciones
automáticas
Windows Defender Definition Update for Windows Defender - KB915597
(Definition 1.43.462.0) Miércoles, 17 de Septiembre de 2008 Actualizaciones
automáticas
Windows Agente de Windows Update 7.2.6001.784 Martes, 16 de Septiembre de
2008 Actualizaciones automáticas
Office 2003 Actualización de seguridad para Office 2003 (KB954478) Viernes,
12 de Septiembre de 2008 Actualizaciones automáticas
Office 2003 Actualización de seguridad para Microsoft Office 2003 (KB953404)
Viernes, 12 de Septiembre de 2008 Actualizaciones automáticas
Office 2003 Actualización de seguridad para Microsoft Works Suite 2005
(KB943973) Viernes, 12 de Septiembre de 2008 Actualizaciones automáticas
Office 2003 Actualización crítica para Office 2003 (943452) Viernes, 12 de
Septiembre de 2008 Actualizaciones automáticas
Office 2003 Actualización de seguridad de Office 2003 (KB945185) Viernes,
12 de Septiembre de 2008 Actualizaciones automáticas
Office 2003 Actualización de seguridad para Microsoft Office 2003 (KB921598)
Viernes, 12 de Septiembre de 2008 Actualizaciones automáticas
Windows Defender Definition Update for Windows Defender - KB915597
(Definition 1.43.309.0) Viernes, 12 de Septiembre de 2008 Actualizaciones
automáticas
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Viernes, 12 de
Septiembre de 2008 Actualizaciones automáticas
-----------------------------------------------------------------
HASTA AQUÍ NO SE INSTALÓ EL SP3. Luego, a partir del 12 en adelante todo se
instaló automáticamente. Por si acaso, el 12 se celebra la fiesta del
Sántísimo Nombre de María.
--------------------------------------------------------------------
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Jueves, 11 de
Septiembre de 2008 Actualizaciones automáticas
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Jueves, 11 de
Septiembre de 2008 Actualizaciones automáticas
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Miércoles, 10 de
Septiembre de 2008 Actualizaciones automáticas
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Martes, 09 de
Septiembre de 2008 Actualizaciones automáticas
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Martes, 09 de
Septiembre de 2008 Microsoft Update
Office 2003 Microsoft Office 2003 Service Pack 3 (SP3) Martes, 09 de
Septiembre de 2008 Microsoft Update
Office 2007 Actualización de seguridad para 2007 Microsoft Office system
(KB954326) Martes, 09 de Septiembre de 2008 Microsoft Update
Office 2007 Actualización de seguridad para 2007 Microsoft Office system
(KB951944) Martes, 09 de Septiembre de 2008 Microsoft Update

Me gustaría saber qué sucedió. Si ratifico las respuestas los interesados no
encontrarán ayuda alguna. O ¿todo lo anterior es una solución?


--
¡Que Dios la bendiga
mscperu

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