[MT-L] Magic 5.63 LAB Instrument Manager/Vitros 5600 communication issue

[Paul Goedicke]

Wondering if anyone has run into this - wasn't a problem during testing or initially after taking the Instrument Manager Interface live. When we had discrete interface connections with each of the Vitros 5600 analyzers, Meditech recommended setting the instrument LIS maximum frame size to 240 (instruments were delivered with a setting of 64000). What we're experiencing is frame errors with not all orders downloading to the analyzers (one in particular). I'm thinking the frame size is the culprit, but not sure where to set it to see if communications improve.
Thanks,
Paul

Paul Goedicke
Clinical Analyst III
Jackson County Memorial Hospital
1200 E. Pecan Street
Altus, OK 73521
Phone (580) 379-5565
Fax (580) 379-5559
paulgo...@jcmh.com
"If someone really is out to get you, does that still make you paranoid?"
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[Paul Goedicke]

Unfortunately, the Vitros 5600 cannot be slowed below 9600 baud.

Paul Goedicke
Clinical Analyst III
Jackson County Memorial Hospital
1200 E. Pecan Street
Altus, OK 73521
Phone (580) 379-5565
Fax (580) 379-5559
paulgo...@jcmh.com
"If someone really is out to get you, does that still make you paranoid?"

-----Original Message-----
From: Peyjam, Fariborz [mailto:faribor...@sinai.org]
Sent: Thursday, April 14, 2011 6:55 AM
To: Paul Goedicke; medit...@MTUsers.com
Subject: RE: [MT-L] Magic 5.63 LAB Instrument Manager/Vitros 5600 communication issue

Yes, the frame size is 240 but I think the issue is with Baud Rate. Decrease your rate to let's say 1200 instead of 9600.

Fariborz Peyjam
Project Manager - Clinical Applications
Mount Sinai Hospital
Information Services
1500 S. California Ave.
Chicago, Illinois 60608
(773) 257-5257

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[Benjamin Chan]

We have similar issue happened at our Vitros 5600 interface and took us awhile to figure out the exact culprit. What happened to us was Meditech was erring out for a large order where one specimen# contains multiple tests (I forgot the exact number, I think its about 20). The programmer made the change for us and seemed to resolved the problem. The task is LAB #6984852.

Here are some details of the original task:

----------
Huynh,Anh-Vu (MEDITECH) - Oct 29, 2010 - 1023 EDT: Hi Ben, I got a chance to review the trace log and I noticed a few issues. The specimen that Dan mentions above, 1028:C649R (182739), is being rejected by the analyzer when Meditech tries to download. This in turn causes the frame numbering to be off for all subsequent downloads and thus causes the analyzer to reject those downloads. The interface then must be restarted so all the variables initialize and the frame numbers reset. The other specimen that caused this issue last night was 1028:C638R (182739). It appears the same tests were ordered for these two specimens. After a quick glance, the issue might be the length of the download is too long, but I will have to look into this more. Thanks.

What is occuring is that when a transmission is rejected by the analyzer, theinterface is not resetting the frame number causing all subsequent downloads toerror. A change can be made to the interface to correct this issue, however theissue will still need to be reproduced in TEST to test out this change.
------

Ben
| Medical Technologist I | Overlake Hospital Medical Center | Tel: 425-688-5060  |  Fax: 425-467-3352 |

-----Original Message-----
From: Paul Goedicke [mailto:PaulGo...@jcmh.com]
Sent: Wednesday, April 13, 2011 12:43 PM
To: medit...@MTUsers.com
Subject: [MT-L] Magic 5.63 LAB Instrument Manager/Vitros 5600 communicationissue

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[Paul Goedicke]

Thanks, Ben. You may have saved my bacon on a Friday ;)
This sounds exactly what we are seeing - interface seems to work fine until we get a patient with a CMP, Lipid & other tests, then we get the frame errors and communication fails for about 75-80% of specimens after that. I'm glad it should be something we can resolve relatively easily.
Have a great weekend!
Paul

Paul Goedicke
Clinical Analyst III
Jackson County Memorial Hospital
1200 E. Pecan Street
Altus, OK 73521
Phone (580) 379-5565
Fax (580) 379-5559
paulgo...@jcmh.com
"If someone really is out to get you, does that still make you paranoid?"

-----Original Message-----
From: Benjamin Chan [mailto:Benjam...@overlakehospital.org]
Sent: Thursday, April 14, 2011 6:59 PM
To: Paul Goedicke; medit...@MTUsers.com

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This email has been scanned by the JCMH IronPort appliance and has been cleared for delivery.
If you have any concerns or questions, call the IT Helpdesk at x5550.
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This information is intended only for the use of the individual or entity named above. The authorized recipient of this information
is prohibited from disclosing this information after its stated need has been fulfilled.

If you are not the intended recipient, you are hereby notified that any reading, disclosure, copying, distribution, or action taken
in reliance on the contents of these documents is strictly prohibited. Violators may be prosecuted. If you have received this email
in error, please notify the sender immediately and destroy the transmitted information.
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[Peyjam, Fariborz]

Yes, the frame size is 240 but I think the issue is with Baud Rate. Decrease your rate to let's say 1200 instead of 9600.

Fariborz Peyjam
Project Manager - Clinical Applications
Mount Sinai Hospital
Information Services
1500 S. California Ave.
Chicago, Illinois 60608
(773) 257-5257

-----Original Message-----
From: meditech-...@mtusers.com [mailto:meditech-...@mtusers.com] On Behalf Of Paul Goedicke

Sent: Wednesday, April 13, 2011 2:43 PM
To: medit...@MTUsers.com
Subject: [MT-L] Magic 5.63 LAB Instrument Manager/Vitros 5600 communication issue