Hi Johan
Great to hear from you, and welcome to the group! It's a real shame you weren't aware of us earlier, but work continues to build a resource center that will enable people at transit agencies, transit operators and government agencies from around the world to more easily understand the GTFS spec and use it to model their public transport services.
It is really good to learn that you have been using Trillium's Transit Data Feeder (Aaron Antrim is part of this group) as well as Conveyal's Transit Data Manager (which I'm proud to have helped develop alongside Kevin Webb and our colleagues). The two areas of interest you have identified -- 1) improved information on public transport, and 2) improved transport planing decision-making -- are fundamentally the same as those other members of the group have identified. A common third is the challenge of persuading government officials and decision-makers of the value they stand to gain from investing in open transport data.
Re: point 1 in your message, this is the primary issue for many of the city authorities I've met (and many of the members of this group). We've also found that in most locations the paratransit services are largely predicatable and well-known to local transit users. Our efforts have been to try and influence the GTFS spec so that it incorporates modest changes that make it easier to model paratransit services such as the minibus taxis in South Africa. These efforts are documented in this group, and in the GTFS Changes discussion group. The only thing we need to effect this change fully is a small number of cities/operators prepared to encode their data based on the minor changes proposed by the GTFS-for-the-rest-of-the-world group (allowing for 'non-stop-based' services to be encoded, and for colloquial vehicle types - e.g. 'Jeepney' or 'Matatu'- to be included in public information feeds).
Re: point 2 in your post. Work we've been doing with colleagues at SETRAVI in Mexico City D.F. focused initially on developing public information feeds in GTFS, but is increasingly focused on developing open source public transport and city planning tools (for accessibility analysis to inform better decision-making) which is quite similar to the outcomes you are trying to achieve using MATSim. Interestingly, and possibly for discussion offline, my colleagues at ITP have created multi-modal transport models for Manila and Cebu which incorporate the movements of buses and jeepneys using Cube, but this has largely been incidental to GTFS, so is largely off-topic for this group.
After the initial group goals of developing internationally-relevant learning resources, and influencing the GTFS spec to make it more relevant in cities where a high proportion of transit riders are using paratransit services, there is plenty to think about. One such future problem is how the GTFS Real-Time spec could be employed to better understand, predict and communicate the variance that is inherent in a number of the paratransit services found in developing and transitional regions.
I hope that is a useful introduction to the group, and look forward to chatting more
Best regards
Neil