Time out error when submit PDF via Acrobat Reader

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kpenner

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Oct 28, 2008, 5:06:35 PM10/28/08
to Adobe LiveCycle Developers
I have a PDF that I created in Livecycle Designer ES 8.2. Work great.

Once the user of the PDF is finished they submit the PDF document to
my webserver via HTTP submit button. I have a PHP script on my
webserver that accepts the PDF being uploaded to it.

If you download the PDF from my website, and have the PDF displayed
inside the browser window, and hit the submit pdf button, it works
PERFECT.

If you open the exact same PDF with Adobe Reader 8 or Adobe Reader 9,
it uploads the PDF file, and then gives me a time-out error - Nothing
done - box with Adobe 9 or with Adobe Reader 8 is gives an error that
it has not recieved the expect html/text - and timed out error.

It appears when you run the PDF from Acrobat Reader instead of inside
a web browser, when you send data, it uses a different transfer system
to send files over the internet.

Can anyone give me some insight as to what responce the Adobe Reader 8
or 9 wants from my upload script so I don't get an error box?

Thanks

Howard@Avoka

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Oct 28, 2008, 9:26:41 PM10/28/08
to Adobe LiveCycle Developers
A couple of things:
1. You cannot submit PDF from Reader. (Whether inside a browser or
standalone.) You can only submit XML. If you try to submit PDF, it
will work in Acrobat, but fail silently in Reader.
2. You may be experiencing proxy problems. Do you have a proxy server
between you and the web site?
3. If you're running inside a Web browser, you can return any valid
mime type from your PHP script, because it's interpretted by the
browser. If you're running inside Reader, you MUST return a PDF file -
that's the only thing that Reader knows how to display. This could be
a static 1 pager saying "Thanks!". The timeout issue could be a
misleading error message.
Howard
http://www.avoka.com

kpenner

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Oct 29, 2008, 2:35:21 AM10/29/08
to Adobe LiveCycle Developers
Hi Howard,

I really appreciate your input.

This is what I send at the end of the successful run of the PHP script

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://
www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Upload PDF</title>
</head>
<body>
<div id="showmsgmain">
<table width="57%" align="center" style="border:1px solid #e5e5e5">
<tr>
<td height="25" bgcolor="#e5e5e5">&nbsp;Information
uploaded</td>
</tr>
<tr>
<td height="122">
<ul style="color:#0066CC;">
<?php echo $message;?><br>
</ul>
</td>
</tr>
</table>
</div>
</body>
</html>

How would I turn this response from a HTML responce to a PDF response?

Thanks


On Oct 28, 8:26 pm, "Howard@Avoka" <htreis...@gmail.com> wrote:
> A couple of things:
> 1. You cannot submit PDF from Reader. (Whether inside a browser or
> standalone.) You can only submit XML. If you try to submit PDF, it
> will work in Acrobat, but fail silently in Reader.
> 2. You may be experiencing proxy problems. Do you have a proxy server
> between you and the web site?
> 3. If you're running inside a Web browser, you can return any valid
> mime type from your PHP script, because it's interpretted by the
> browser. If you're running inside Reader, you MUST return a PDF file -
> that's the only thing that Reader knows how to display. This could be
> a static 1 pager saying "Thanks!". The timeout issue could be a
> misleading error message.
> Howardhttp://www.avoka.com
>
> On Oct 29, 8:06 am,kpenner<i...@wildernessedge.com> wrote:
>
>
>
> > I have a PDF that I created in Livecycle Designer ES 8.2.  Work great.
>
> > Once the user of the PDF is finished they submit the PDF document to
> > my webserver via HTTP submit button.  I have a PHP script on my
> > webserver that accepts the PDF being uploaded to it.
>
> > If you download the PDF from my website, and have the PDF displayed
> > inside the browser window, and hit the submit pdf button, it works
> > PERFECT.
>
> > If you open the exact same PDF with Adobe Reader 8 or Adobe Reader 9,
> > it uploads the PDF file, and then gives me a time-out error - Nothing
> > done - box with Adobe 9 or with Adobe Reader 8 is gives an error that
> > it has not recieved the expect html/text - and timed out error.
>
> > It appears when you run the PDF from Acrobat Reader instead of inside
> > a web browser, when you send data, it uses a different transfer system
> > to send files over the internet.
>
> > Can anyone give me some insight as to what responce the Adobe Reader 8
> > or 9 wants from my upload script so I don't get an error box?
>
> > Thanks- Hide quoted text -
>
> - Show quoted text -

kpenner

unread,
Oct 29, 2008, 2:40:14 AM10/29/08
to Adobe LiveCycle Developers
I forgot to mention I successful send both XML data and the complete
PDF
file (using two different php scripts and 2 different submit buttons)
and do
this freely in both a browser window or by using Acrobat Reader 8 or
Acrobat Reader 9.
I have extended the PDF using Acrobat 9 Pro as I use this form about
120 times in a year.

On Oct 28, 8:26 pm, "Howard@Avoka" <htreis...@gmail.com> wrote:
> A couple of things:
> 1. You cannot submit PDF from Reader. (Whether inside a browser or
> standalone.) You can only submit XML. If you try to submit PDF, it
> will work in Acrobat, but fail silently in Reader.
> 2. You may be experiencing proxy problems. Do you have a proxy server
> between you and the web site?
> 3. If you're running inside a Web browser, you can return any valid
> mime type from your PHP script, because it's interpretted by the
> browser. If you're running inside Reader, you MUST return a PDF file -
> that's the only thing that Reader knows how to display. This could be
> a static 1 pager saying "Thanks!". The timeout issue could be a
> misleading error message.
> Howardhttp://www.avoka.com
>
> On Oct 29, 8:06 am,kpenner<i...@wildernessedge.com> wrote:
>
>
>
> > I have a PDF that I created in Livecycle Designer ES 8.2.  Work great.
>
> > Once the user of the PDF is finished they submit the PDF document to
> > my webserver via HTTP submit button.  I have a PHP script on my
> > webserver that accepts the PDF being uploaded to it.
>
> > If you download the PDF from my website, and have the PDF displayed
> > inside the browser window, and hit the submit pdf button, it works
> > PERFECT.
>
> > If you open the exact same PDF with Adobe Reader 8 or Adobe Reader 9,
> > it uploads the PDF file, and then gives me a time-out error - Nothing
> > done - box with Adobe 9 or with Adobe Reader 8 is gives an error that
> > it has not recieved the expect html/text - and timed out error.
>
> > It appears when you run the PDF from Acrobat Reader instead of inside
> > a web browser, when you send data, it uses a different transfer system
> > to send files over the internet.
>
> > Can anyone give me some insight as to what responce the Adobe Reader 8
> > or 9 wants from my upload script so I don't get an error box?
>
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