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JD
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Release Manager/Lead
Job
Description:
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Communicate release objectives policies, standards, procedures, and processes
to all stakeholders and ensure compliance.
* Manages Release schedule, key Release
milestones, support release activities for ecommerce system design and
implementation in 24/7 environment.
* Provides clear and consistent
communication of Release status to all release level stakeholders.
* Determines the readiness of each
Release in coordination with QA based on release criteria including
management of the approvals process and assessing potential impacts of
releases.
* Cross track coordination of
development, integration, system changes with customers, activities like
testing and validation, oversee system upgrades and release schedule.
* Evaluate the existing environments,
Support the new business and customer needs and improve existing business by
determining and carrying out new release processes, policies and practices.
* Provide deployment leads with standards
and time frames, work with release stakeholders to resolve blocking release
issues in accordance with service level agreements, ensuring issues are
documented, leading escalation procedures and managing Customer expectations.
* Identify and track cross-project
dependencies within a release
* Identify scope changes (e.g., changes
which may affect the release budget, timeline, or performance outcomes), and
escalate them per scope control guidelines.
* Balance the need to minimize risk to
release schedule, cost, and benefit with the need to accommodate changing
customer needs.
* Assist in the resolution of team
conflicts, develop written and oral presentations for diverse audiences,
participate in budgeting for the team, holding team members accountable for
compliance with standards, Lead the development of system solutions, within
the guidelines identified in the Information Systems Development Life Cycle
(ISDLC), that have high availability and scalability consistent with Customer
needs by setting new release processes and solutions.
* Identify and report on issues that may
affect the release budget, timeline, or performance outcomes or other
releases and cannot be resolved by teams
* Identify, track and drive Release level
issues and risks to closure.
* Integrate with overall PMO processes
* Execute long term release planning
* Mentor and develop Associates by
assigning specific work to develop knowledge on ITIL processes and policies.
Guide and teach continuous process improvements methods through informal and
formal mentorship both inside and outside the team, lead team tasks by making
assignments to team members and provide report updates on release tasks and
activities.
* Provide release related metrics for
monitoring of release efficiency
* Strong presentation and documentation
skills, proficient in PowerPoint, Visio, Word and Excel
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