OpenGL fails on Windows 10

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Der Achim

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Aug 15, 2015, 4:41:59 PM8/15/15
to Kivy users support
Stupid me updated my perfectly working Windows 7 laptop to Windows 10 - and now kivy fails to work. That's what it says when I try to start any kivy app (here: touchtracer):

[INFO              ] [Logger      ] Record log in C:\Users\wir\.kivy\logs\kivy_15-08-15_0.txt
[INFO              ] [Kivy        ] v1.9.0
[INFO              ] [Python      ] v2.7.9 (default, Dec 10 2014, 12:28:03) [MSC v.1500 64 bit (AMD64)]
[INFO              ] [Factory     ] 173 symbols loaded
[INFO              ] [Image       ] Providers: img_tex, img_dds, img_gif, img_sdl2, img_pil (img_ffpyplayer ignored)
[INFO              ] [Text        ] Provider: sdl2
[INFO              ] [OSC         ] using <thread> for socket
[INFO              ] [Window      ] Provider: sdl2
[INFO              ] [GL          ] GLEW initialization succeeded
GL: glGenFramebuffers is NULL, try to detect an extension
GL: available extensions: GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
GL: No framebuffers extension is supported
GL: Any call to Fbo will crash !
[INFO              ] [GL          ] OpenGL version <1.1.0>
[INFO              ] [GL          ] OpenGL vendor <Microsoft Corporation>
[INFO              ] [GL          ] OpenGL renderer <GDI Generic>
[INFO              ] [GL          ] OpenGL parsed version: 1, 1
[CRITICAL          ] [GL          ] Minimum required OpenGL version (2.0) NOT found!
OpenGL version detected: 1.1
Version: 1.1.0
Vendor: Microsoft Corporation
Renderer: GDI Generic
Try upgrading your graphics drivers and/or your graphics hardware in case of problems.

Seems like I am stuck with Windows' very basic version of OpenGL 1.1.
Unfortunately, there is no new driver for the 'Mobile Intel 4 Series Express Chipset Family' of my laptop. Thedriver setup for windows 7 refuses to run.("Intel® Graphics Media Accelerator Driver, Windows 7* 64, Windows Vista* 64 (exe)")

Am I the only one out there with this kind of problem? Any hints???

Many many thanks,
Achim

Alexander Taylor

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Aug 16, 2015, 5:44:17 PM8/16/15
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I think you need better drivers, and if they don't exist there's not much you can do about it. However, I googled it and saw a few mentions of the same problem, including one that seemed to suggest you could indeed update on windows 10 - possibly using http://www.intel.com/p/en_US/support/detect

qua non

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Aug 17, 2015, 1:42:31 AM8/17/15
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Microsoft always deliberately cripples your drivers for OpenGL.

In every Microsoft OS you have to update your GPU drivers to use the ones from your GPU vendors, Intel/Nvidia/AMD...

Windows 10 is nothing special in this regard, Just make sure you have the drivers from your GPU vendors not from Microsoft.

Der Achim

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Aug 17, 2015, 6:04:20 AM8/17/15
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Alexander, thanks for your reply. I have already tried the Intel Update Tool - it did not find an update. Browsing the Intel site suggested that indeed there is no driver for this chipset for windows 10. The latest ones are for windows 7.

Seems like I am really out of luck here. The only advice can be: DO NOT UPDATE TO WINDOWS 10 - if your graphics card does not have an OpenGL  driver!!!
What a drag.
Achim

qua non

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Aug 17, 2015, 3:05:10 PM8/17/15
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We should document such problems so others don't have to go through the same problem.

@Der Achim could you please let use know the chipset you use?

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Der Achim

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Aug 18, 2015, 3:58:09 PM8/18/15
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That's my computers graphics configuration:

Chip Type: Mobile Intel 4 Series Express Chipset Family
Character Series: Mobile Intel GMA 4500MHD

Achim

Berlodo

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Jan 15, 2017, 5:25:04 PM1/15/17
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Please see my thread   "Does Kivy actually work on Windows 7 64 bit"   ...... maybe it can be of help to you ??  I would think your hardware is at least OpenGL 2.0 (if not higher)   ..... and, maybe, try finding one of those  'Geeks 3D'  utils  (be careful with all those misleading big green 'download' buttons and make sure you are only downloading the actual util that you want ) to see if it sees OpenGL 2 or higher functions ......... if so, then maybe you have same type of issue that I encountered  ..... i.e. Kivy not properly detecting the OpenGL version ???

Berlodo.

mister render

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Jan 17, 2017, 8:12:23 AM1/17/17
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I had the same problem on my rubbish Intel integrated Atom Gfx

Here is the actual issue: https://github.com/kivy/kivy/issues/3576

And here is what fixed it for me:

from kivy import Config
Config.set('graphics', 'multisamples', '0')

For now, if yours is the same issue as mine, you will have to set this in every single kivy app for now :/


On Saturday, 15 August 2015 21:41:59 UTC+1, Der Achim wrote:

mister render

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Jan 25, 2017, 8:42:34 AM1/25/17
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Here's another one:

If you import Window from kivy.core.window, even setting the multisamples value to 0 won't help. 

So, currently you will not be able to import Window if you need it.

Arie van Wingerden

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May 23, 2017, 4:59:26 AM5/23/17
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I have exactly the same problem.
No driver updates are available.
No new insights here yet ... ?
Would it be possible to install non-Microsoft related OpenGL version?
TIA, Arie

Op zaterdag 15 augustus 2015 22:41:59 UTC+2 schreef Der Achim:

ZenCODE

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May 29, 2017, 2:55:35 PM5/29/17
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There have been many changes since the original post, and this issue should have been addressed. Please try a fresh build using Kivy 1.10.0, and then create a new ticket if you still have issues. Re-opening old tickets creates ambiguity and and confusion....;-)

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