Deputy Director of Technology Infrastructure_SEIU International_Washington, California, United States, 20036
r.cao...@jobtarget.com
SEIU
Deputy Director of Technology Infrastructure Grade: E
Washington, D.C.
Purpose:
This position reports to the Director of Data and Technology and may represent the director with senior management, affiliates and vendors as necessary. Deputy Director of Technology Infrastructure will monitor and report overall performance and vendor management for IU data systems, telecommunications and services provided by third party cloud service providers. The focus of this position will be on the following characteristics:
- Project Management - all infrastructure projects/programs.
- Financial Management – Plan and manage budget; review and approve expenditures for unit.
- Vendor Management - Manage vendors providing technical support, as needed; report to Director on major accomplishments, issues and concerns.
- Technical Management - Windows and Linux OS, AV end point management, Active Directory, Google Apps for Business, MS Office Platforms (SharePoint), LDAP, DNS, SFTP/FTP, VoIP, IPsec, and DHCP, network monitoring tools and systems, WSUS and SCCM, LAN/WAN connected infrastructures, IT security, and infrastructure design.
Primary Responsibilities:
- Manage Tier 3 Help Desk, network and telecommunications staff that provides user support.
- Expert knowledge of cloud computing including technical architecture (AWS), management considerations, impact on business processes, standards, security considerations, industry developments, etc.
- Plan the development of all IU networks, LANs in managed offices, WANs and the connection of these LAN/WANs to the Internet and integrated digital audio-visual systems;
- Develop and maintain systems and procedures required to ensure security of networks, infrastructure, phone systems, desktops, laptops, mobile devices, audio-visual systems and applications.
- Identify and manage such consultants, integrators and vendors as may be needed to assist with network management and expansion;
- Provide high-level technical and analytical support for development and support of new technology and desktop products and configurations;
- Manage the audio-visual and office computer systems, particularly for officer events both in town and out-of-town;
- Provide regular reporting of network activity, Internet connectivity and statistics;
- Remain current on the development of technology trends through trade and general media, conferences and other training opportunities.
Education and Experience:
Bachelor’s degree from an accredited college in CS, IT/IS, Engineering or other technical field.
Minimum Qualifications: 10+ years of related experience.
An Master’s degree in a related field is preferred along with relevant experience plus minimum qualifications. One or more of the following currents certifications are preferred: CCNA, CCNP, CCIE, ITIL, MCSE, MCITP, and/or PMP. Previous experience working in the labor movement or a nonprofit is a plus.
- Ability to communicate effectively, both orally and in writing.
- Ability to develop good working relationships with local unions and allies.
- Ability to recruit, lead, develop and supervise staff.
- Ability to develop strategies, budgets and plans.
- Ability to handle multiple priorities and meet established deadlines.
- Skill in the use of personal computer, including Microsoft Office and the Internet.
Physical Requirements:
Work is generally performed in an office setting. Long and extended work hours and travel required.
SEIU is an Equal Opportunity Employer