Problem with sending email

[zakyn]

Hello,

I have the following problem.

Some days ago it is not possible to send any emails from Jenkins build server. Nothing was changed in network, machine and jenkins
but still I receive an following error.

I am able to send email from the machine with the same user, with the same machine, with the same smtp server. Firewall is down too.
It is possible to ping to the smtp server.

The network is reachable, it is strange because jekins donwloads sources without any problem.

Is it possible to trace the smtp request?

Could you please help me?

Thank you.

zakyn

Failed to send out e-mail

javax.mail.MessagingException: Could not connect to SMTP host: 172.16.1.3, port: 25;
nested exception is:
java.net.SocketException: Network is unreachable: connect
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1934)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:638)
at javax.mail.Service.connect(Service.java:295)
at javax.mail.Service.connect(Service.java:176)
at javax.mail.Service.connect(Service.java:125)
at javax.mail.Transport.send0(Transport.java:194)
at javax.mail.Transport.send(Transport.java:124)
at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:498)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:288)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:151)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:90)
at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:111)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:574)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:659)
at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:241)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:574)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:659)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:488)
at org.kohsuke.stapler.Stapler.service(Stapler.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:45)
at winstone.ServletConfiguration.execute(ServletConfiguration.java:248)
at winstone.RequestDispatcher.forward(RequestDispatcher.java:333)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:376)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:95)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:206)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:179)
at net.bull.javamelody.PluginMonitoringFilter.doFilter(PluginMonitoringFilter.java:86)
at org.jvnet.hudson.plugins.monitoring.HudsonMonitoringFilter.doFilter(HudsonMonitoringFilter.java:84)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:98)
at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:58)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:98)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:87)
at winstone.FilterConfiguration.execute(FilterConfiguration.java:194)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:47)
at winstone.FilterConfiguration.execute(FilterConfiguration.java:194)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:166)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:173)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.ApiTokenFilter.doFilter(ApiTokenFilter.java:63)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:66)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:164)
at winstone.FilterConfiguration.execute(FilterConfiguration.java:194)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:50)
at winstone.FilterConfiguration.execute(FilterConfiguration.java:194)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)
at winstone.FilterConfiguration.execute(FilterConfiguration.java:194)
at winstone.RequestDispatcher.doFilter(RequestDispatcher.java:366)
at winstone.RequestDispatcher.forward(RequestDispatcher.java:331)
at winstone.RequestHandlerThread.processRequest(RequestHandlerThread.java:215)
at winstone.RequestHandlerThread.run(RequestHandlerThread.java:138)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketException: Network is unreachable: connect
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:286)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:231)
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1900)
... 80 more

[Slide]

This [1] is the best answer, turn on the debugging via the command line switch.

slide

1 -http://www.oracle.com/technetwork/java/faq-135477.html#debug

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[Vladimir Zak]

Hello,

I have tried all things but still it is not working. You can see the log files.

Do you have any other hint for me, please?

Using telnet - so SMTP server is working
220 mai ESMTP Service (Lotus Domino Release 8.5.3FP3) ready at Tue, 16 Apr 2013 18:40:04 +0200

Thank you

zakyn

---------- after start of Jenkins there is this problem -----------
Apr 16, 2013 6:18:55 PM hudson.plugins.greenballs.PluginImpl start
INFO: Green Balls!
log4j:WARN No appenders could be found for logger (net.bull.javamelody).
log4j:WARN Please initialize the log4j system properly.
Apr 16, 2013 6:18:58 PM jenkins.InitReactorRunner$1 onTaskFailed
SEVERE: Failed Loading plugin nodeofflinenotification
hudson.util.IOException2: Failed to initialize
    at hudson.ClassicPluginStrategy.load(ClassicPluginStrategy.java:349)
    at hudson.PluginManager$2$1$1.run(PluginManager.java:317)
    at org.jvnet.hudson.reactor.TaskGraphBuilder$TaskImpl.run(TaskGraphBuilder.java:146)
    at org.jvnet.hudson.reactor.Reactor.runTask(Reactor.java:259)
    at jenkins.model.Jenkins$7.runTask(Jenkins.java:875)
    at org.jvnet.hudson.reactor.Reactor$2.run(Reactor.java:187)
    at org.jvnet.hudson.reactor.Reactor$Node.run(Reactor.java:94)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

Caused by: org.jruby.exceptions.RaiseException: (LoadError) library `fiber' could not be loaded: java.lang.ClassNotFoundException: org.jruby.ext.fiber.ThreadFiberLibrary

Apr 16, 2013 6:18:58 PM jenkins.InitReactorRunner$1 onAttained
INFO: Prepared all plugins

------------------------ log when I send the testing email -----------------------
Running from: C:\_jenkins\jenkins\jenkins.war
webroot: EnvVars.masterEnvVars.get("JENKINS_HOME")
Jenkins home directory: c:\_jenkins\jenkins found at: EnvVars.masterEnvVars.get("JENKINS_HOME")
DEBUG: JavaMail version 1.4.4
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "172.16.1.3", port 25, isSSL false
---------------------------------------------------------------------------Apr 16, 2013 6:20:43 PM hudson.TcpSlaveAgentListener$ConnectionHandler run
INFO: Accepted connection #1 from /192.168.42.21:54362
Apr 16, 2013 6:36:04 PM hudson.triggers.SCMTrigger$Runner run
INFO: SCM changes detected in TMSAppOffboard. Triggering  #406
Apr 16, 2013 6:36:13 PM hudson.plugins.emailext.ExtendedEmailPublisher sendMail
WARNING: Could not send email.

javax.mail.MessagingException: Could not connect to SMTP host: 172.16.1.3, port: 25;
  nested exception is:
    java.net.SocketException: Network is unreachable: connect
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1934)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:638)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at javax.mail.Transport.send0(Transport.java:194)
    at javax.mail.Transport.send(Transport.java:124)

    at hudson.plugins.emailext.ExtendedEmailPublisher.sendMail(ExtendedEmailPublisher.java:308)
    at hudson.plugins.emailext.ExtendedEmailPublisher._perform(ExtendedEmailPublisher.java:289)
    at hudson.plugins.emailext.ExtendedEmailPublisher.prebuild(ExtendedEmailPublisher.java:239)
    at hudson.model.AbstractBuild$AbstractBuildExecution.preBuild(AbstractBuild.java:748)
    at hudson.model.Build$BuildExecution.doRun(Build.java:142)
    at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:499)
    at hudson.model.Run.execute(Run.java:1502)
    at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
    at hudson.model.ResourceController.execute(ResourceController.java:88)
    at hudson.model.Executor.run(Executor.java:236)

Caused by: java.net.SocketException: Network is unreachable: connect
    at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
    at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
    at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
    at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:286)
    at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:231)
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1900)

    ... 16 more

Apr 16, 2013 6:37:44 PM hudson.model.Run execute
INFO: TMSAppOffboard #406 main build action completed: SUCCESS
Apr 16, 2013 6:38:07 PM hudson.plugins.emailext.ExtendedEmailPublisher sendMail
WARNING: Could not send email.

javax.mail.MessagingException: Could not connect to SMTP host: 172.16.1.3, port: 25;
  nested exception is:
    java.net.SocketException: Network is unreachable: connect
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1934)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:638)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at javax.mail.Transport.send0(Transport.java:194)
    at javax.mail.Transport.send(Transport.java:124)

    at hudson.plugins.emailext.ExtendedEmailPublisher.sendMail(ExtendedEmailPublisher.java:308)
    at hudson.plugins.emailext.ExtendedEmailPublisher._perform(ExtendedEmailPublisher.java:289)
    at hudson.plugins.emailext.ExtendedEmailPublisher.perform(ExtendedEmailPublisher.java:249)
    at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:36)
    at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:717)
    at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:692)
    at hudson.model.Build$BuildExecution.cleanUp(Build.java:192)
    at hudson.model.Run.execute(Run.java:1546)
    at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
    at hudson.model.ResourceController.execute(ResourceController.java:88)
    at hudson.model.Executor.run(Executor.java:236)

Caused by: java.net.SocketException: Network is unreachable: connect
    at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
    at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
    at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
    at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:286)
    at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:231)
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1900)

    ... 17 more

2013/4/16 Slide <slide...@gmail.com>

[Vladimir Zak]

Hello,

I tried to run new jenkins from the war and try to send email.

The problem is still there - so it seems to me that the problem is not in Jenkins itself.

Do you have any hint where the problem could be?

I think

* firewall for jenkins not for the port because telnet is available

* permission problem

* refused connection from the smtp server - is it possible to anyhow check it?

Thank you

zakyn

 

2013/4/16 Vladimir Zak <zakvl...@gmail.com>

[Alex Earl]

Did you try enabling the javamail debug like I suggested?

Sent from my Windows Phone

---

From: Vladimir Zak
Sent: 4/16/2013 10:00
To: jenkins...@googlegroups.com
Subject: Re: Problem with sending email

[Vladimir Zak]

Yes, and this is a report.

Running from: C:\_jenkins\jenkins\jenkins.

war
webroot: EnvVars.masterEnvVars.get("JENKINS_HOME")
Jenkins home directory: c:\_jenkins\jenkins found at: EnvVars.masterEnvVars.get("JENKINS_HOME")
DEBUG: JavaMail version 1.4.4
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "172.16.1.3", port 25, isSSL false

2013/4/16 Alex Earl <slide...@gmail.com>

[Slide]

Hmmm, that's all you get? No timeout at all or anything?

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Website: http://earl-of-code.com

[Vladimir Zak]

No, nothing....

 

I found the problem. Symantec Endpoint killed the sending with his heuristic :(

 

zakyn

2013/4/16 Slide <slide...@gmail.com>

[Sudheer Jay]

Hi Zakyn,

are you talking about symantic end protection installed on the mail server or in your system from where you are trying to send the mail?