[JIRA] (JENKINS-37621) Post-Build Checkpoint fail with NoSuchElementException

[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger created an issue

Jenkins / JENKINS-37621 Post-Build Checkpoint fail with NoSuchElementException Issue Type: Bug Assignee: PTC ALM Components: integrity-plugin Created: 2016/Aug/23 12:20 PM Environment: Jenkins 1.656 integrity-plugin:2.0.1 Priority: Major Reporter: Marcus Dilger I got an error in Check Point Post Build action : Preparing to execute si checkpoint for #s=Software/Software.pj#s=Service/Service.pj#s=src.main/src.main.pj ERROR: Build step failed with exception java.util.NoSuchElementException: #s=Software/Software.pj#s=Service/Service.pj#s=src.main/src.main.pj at com.mks.api.response.impl.ResponseContainer.getWorkItem(ResponseContainer.java:125) at com.mks.api.response.impl.XMLResponseContainer.getWorkItem(XMLResponseContainer.java:286) at com.mks.api.response.impl.DelegatedResponseContainer.getWorkItem(DelegatedResponseContainer.java:213) at hudson.scm.IntegrityCheckpointAction.perform(IntegrityCheckpointAction.java:296) at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45) at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:782) at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:723) at hudson.model.Build$BuildExecution.post2(Build.java:185) at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:668) at hudson.model.Run.execute(Run.java:1763) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:98) at hudson.model.Executor.run(Executor.java:410) Build step 'Integrity - CM Checkpoint' marked build as failure Add Comment

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException Hi Marcus, we tried reproducing this issue with a #s project configuration, but unable to reproduce this. Could you attach the IntegritySCM log (Log Level : All ) for the entire build (Refer Troubleshooting section in https://wiki.jenkins-ci.org/display/JENKINS/PTC+Integrity+Plugin%20#Troubleshooting)

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger updated an issue

Jenkins / JENKINS-37621

Post-Build Checkpoint fail with NoSuchElementException

Change By: Marcus Dilger Attachment: DetailLog_2016-10-06.txt

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException Hi. Thank you for Investigation. Log attached.

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, Thanks for the log. It is surprising that the IntegritySCM log shows post build si checkpoint successful: si checkpoint --user=build_User --port=7002 --hostname=company-ptc13 --project=#p=p:/Projects/User/User.pj#s=Software/Software.pj#s=Service/Service.pj#s=src.main/src.main.pj --label=PUser_ServiceSw_x86_0.1.1610.06002_Test --description=PUser_ServiceSw_x86_0.1.1610.06002_Test – returned exit code 0 but the console log throws up an error. Are you using any other SCM plugins in conjunction with the Integrity plugin? Also is it possible for you to share your job configuration so that we can see any anomaly? You can get the job configuration xml file using http://<jenkins_server>:8080/jenkins/job/<job name>/config.xml

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM edited a comment on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, Thanks for the log. It is surprising that the IntegritySCM log shows post build si checkpoint successful:

si checkpoint --user=build_User --port=7002 --hostname=company-ptc13 --project=#p=p:/Projects/User/User.pj#s=Software/Software.pj#s=Service/Service.pj#s=src.main/src.main.pj --label=PUser_ServiceSw_x86_0.1.1610.06002_Test --description=PUser_ServiceSw_x86_0.1.1610.06002_Test -- returned exit code 0

but the console log throws up an error.

Are you using any other SCM plugins in conjunction with the Integrity plugin? Also is it possible for you to share your job configuration so that we can see any anomaly? You can get the job configuration xml file using http://<jenkins_server>:8080/jenkins/job/<job name>/config.xml . Also please let us know the Integrity Server version you are using.

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger updated an issue

Jenkins / JENKINS-37621

Post-Build Checkpoint fail with NoSuchElementException

Change By: Marcus Dilger Attachment: config.xml

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException Hi, just add the config xml. Server Version i dont know. Client Version is 10.8 I found a plugin named SCM API PlugIn. You are right, the checkpoint is also done and visible in the client, but unfortunately build in jenkins is marked as 'fail'. Regards

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, The config xml shows a few plugins installed, but we don't think those are connected with this issue. After a bit of digging in, we believe what is happening is that Integrity Server is not returning back the checkpoint revision (after successfully checkpointing in Integrity), so when the plugin tries to read the Integrity-returned checkpoint, it is not able to do so and throws up this error. Could you check/attach the Integrity server log for this specific case and see if it shows up any error while returning back a response for the checkpoint operation?

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, Will you able to get the server logs soon?

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger edited a comment on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi, soory sorry for delay, i will talk to our IT within this week to get the server logs. Regards Marcus

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi, soory for delay, i will talk to our IT within this week to get the server logs. Regards Marcus

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger edited a comment on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi, sorry for delay, i will talk to our IT within this week and try to get the server logs. Regards Marcus

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi, our IT could help and will provide the server logs. To generate the logs i will again start the jenkins build which have that issue. Befor we start logging, did you need special settings for that log (e.g. log level ect) ? Thanks, Marcus

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, Please uncomment the below loggers in logger.properties file to enable them. 1. #mksis.logger.message.includeCategory.API=10 2. #mksis.logger.exception.includeCategory.API=10 3. #mksis.logger.message.includeCategory.DEBUG=10

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger updated an issue

Jenkins / JENKINS-37621

Post-Build Checkpoint fail with NoSuchElementException

Change By: Marcus Dilger Attachment: PTC-Server.log

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException Hi. I'm attached the log from ptc server of failed checkpoint operation.

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi Marcus, I tried figuring out the problem from the server logs that you sent. However, I am unable to diagnose the problem that the Integrity Server is throwing up in your case. Since this is not a problem with the plugin as such and the Integrity Server is throwing up an exception, we recommend contacting the PTC ILM Tech support team so they can look into your environment and see why the Integrity Server is throwing up an exception in your case,

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[MarcusDilger@mdnetz.com (JIRA)]

Marcus Dilger commented on JENKINS-37621

Re: Post-Build Checkpoint fail with NoSuchElementException

Hi, thank you for dive in and investigate the problem. I will report this forward to PTC. Regards Marcus

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[integrity_jenkins_plugin@ptc.com (JIRA)]

PTC ALM closed an issue as Won't Fix

Closing this issue since this is not a plugin issue. If there are further queries, please raise a new JIRA request

Jenkins / JENKINS-37621

Post-Build Checkpoint fail with NoSuchElementException

Change By: PTC ALM Status: Open Closed Resolution: Won't Fix

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